Saturn Outlook Complaints

1,352 consumer complaints on file.

#10573544March 19, 2014
AIR BAGS
TL* THE CONTACT OWNED A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. THE CONTACT STATED THAT THE VEHICLE WAS DESTROYED BUT NONE OF THE AIR BAGS DEPLOYED. THERE WAS A POLICE REPORT FILED AND THERE WERE NO INJURIES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000. THE VIN WAS UNAVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10572887March 17, 2014
AIR BAGS
2007 SATURN OUTLOOK XR AWD HAS THE AIRBAG WARNING LIGHT ON FOR QUITE A WHILE NOW. SO TODAY I SEEN ON THE NEWS THAT GM IS RECALLING THE 2008-2010S GM SUVS FOR THIS VERY ISSUE. THIS NEEDS TO BE EXTENDED TO THE 2007'S THEY ARE ALL THE SAME WHY NOT THE 07S. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568455March 13, 2014
ENGINE AND ENGINE COOLING, POWER TRAIN
2008 SATURN OUTLOOK. CONSUMER WRITES IN REGARDS TO ENGINE AND TRANSMISSION PROBLEMS. *SMD THE CONSUMER STATED THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE STOPPED RUNNING. UPON INSPECTION, A CODE WAS RECEIVED FOR A CAM SHAFT POSITION SENSOR. THE CONSUMER LEARNED THE PROBLEM WAS SUPPOSEDLY FIXED AT 51,000 ON APRIL 7, 2011, WHERE THE TIMING CHAIN AND CRANKSHAFT WERE REPLACED. ON AUGUST 23, 2013 THE VEHICLE WAS IN THE SHOP FOR TRANSMISSION PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10569197March 13, 2014
AIR BAGS, ELECTRICAL SYSTEM, STRUCTURE
ROOF LEAKS FROM SUNROOF /MOONROOF. EVERYTIME IT RAINS MY 2007 SATURN OUTLOOK ROOF LEAKS. THE WATER TRAVELS INTO THE PILLARS AND WHERE THE AIR BAGS ARE STORED IN THE COLUMNS. I AM NOT SURE IF THIS WILL EFFECT AIR BAG OPERATION OR DEPLOYMENT. LEAKS INTO THE GLOVE BOX AND BEHIND DASHBOARD AS WELL AS INTO THE REAR PASSENGER / STORAGE AREA. THE FLOORS ARE SATURATED AND THE VEHICLE SMELLS OF MOLD. RANDOM DASHBOARD LIGHTS COME ON PERIODICALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568522March 11, 2014
POWER TRAIN, VEHICLE SPEED CONTROL
AS I WAS DRIVING WITH MY DAUGHTER, ALL OF A SUDDEN THE CHECK ENGINE LIGHT CAME ON AND AN ERROR CAME ACROSS THE DASH STATING THE TRANSMISSION WAS HOT, IDLE ENGINE. SO, I PULLED OVER TO THE SIDE OF THE ROAD AND LET THE CAR SIT FOR A FEW MINUTES. STARTED CAR BACK UP AND ALL WAS FINE. THIS HAS HAPPENED SEVERAL TIMES OVER THE LAST YEAR. NOT ALWAYS GETTING THE ERROR MESSAGE, BECAUSE I THINK I HAVE LEARNED WHEN TRANSMISSION IS NOT SHIFTING PROPERLY. VEHICLE'S RMP'S WILL GO HIGH, BUT NEVER SHIFT BACK DOWN INTO GEAR WHILE DRIVING ON HIGHWAY. ONCE IT DOES THIS, I HAVE TO PULL OVER AND TURN THE CAR OFF. ONCE I START BACK DRIVING, IT SHIFTS PROPERLY AGAIN. UNTIL I HAVE TO GO UP A HILL, AND I GIVE IT MORE GAS TO GET UP THE HILL AND IT WILL SHIFT OUT OF GEAR AGAIN, AND NOT EVER GO BACK. THIS IS DANGEROUS BECAUSE AT TIMES IT MAKES THE CAR DROP IN SPEED SUDDENLY ON THE HIGHWAY !!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568236March 10, 2014
POWER TRAIN
TRANSMISSION STUCK IN GEAR. WOULD NOT SHIFT. SERVICE TECH FOUND METAL FILINGS IN TRANSMISSION AND ADVISED TO REPLACE WITH NEW. ($4700). RESEARCHED THE PROBLEM AND FOUND THE TO BE COMMON WITH THIS TRANSMISSION. MY OPINION THAT GM SHOULD HAVE RECALLED IT OR PAY FOR THE NEW TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568250March 10, 2014
POWER TRAIN
THE DAY OF THE PURCHASE (12/2012) OF THE VEHICLE, THE ENGINE LIGHT CAME ON. I CONTACTED THE DEALERSHIP WHO I PURCHASED THE VEHICLE FROM (KIA DEALERSHIP) AND WAS INFORMED THE TRUCK WAS PROBABLY LOW ON GAS. THE FOLLOWING DAY, I CALLED AND PHYSICALLY VISITED THE DEALERSHIP AND WAS TOLD THEY COULD NOT HELP ME. FOR ME TO SEEK GMC.. DURING MY VISIT WITH ED MORSE GMC IN TAMPA, A DIAGNOSTIC WAS PERFORMED AND TONS OF RECALLS POPULATED WHICH THEY WERE PLEASANT ENOUGH IN FIXING. NOTHING WAS DONE ABOUT THE ENGINE LIGHT AS THEY WERE UNABLE TO LOCATE THE PROBLEM. ON FEB 15, 2014, I HEADED ON THE INTERSTATE TO DROP OF MY SON AND THE TRUCK JERKED. I HAD TO IMMEDIATELY MAKE MY WAY THREE LANES TO PULL OVER BC THE TRUCK STARTED TO SHUT DOWN. ONCE I PULLED OVER, IT DIDN'T WANT TO GO INTO DRIVE. I WAITED APPROXIMATELY 30-45 MINUTES, TURNED ON THE CAR, PUT IT ON DRIVE AND NOTHING. I THEN PLACED IT IN NEUTRAL AND IT BEGAN TO DRIVE, I PLACED IT IN DRIVE AND IT BEGAN TO REVERSE. I WAS ABLE TO MAKE IT HOME AFTER ALMOST A 2 HOURS? DRIVE AT 25-30 MPH BECAUSE IT WOULD NOT GO ANY FASTER THAN THAT. DAYS AFTER, THE TRUCK SEEMED FINE. I TOOK IT AGAIN TO ED MORSE GMC IN TAMPA WHO INFORMED MANY CODES POPULATED (AGAIN) BUT WAS IN HISTORY. THE MECHANIC STATED TO COME BACK IN TWO WEEKS TO HAVE IT RETESTED. DOCUMENTS WERE PROVIDED TO ME. EVERY CODE WAS PART OF THE POWERTRAIN/ TRANSMISSION. I DIDN'T GET THE CHANCE TO BRING IT BACK AS SCHEDULED BECAUSE A FEW DAYS AFTER; FEB 22, I HEADED FOR DRILL (NATION GUARD) AND THE TRUCK STARTED TO SHUT DOWN WHERE A SEMI ALMOST REARED ME TO DEATH. THANKFULLY HE SWERVED AND I HAD TO IMMEDIATELY MERGE ONTO THE GRASS. I WAITED A FEW MINUTES NOT KNOWING WHAT TO DO BECAUSE I WAS SO ANGRY AND NERVOUS THAT I RETURN HOME TO GET MY WIFE'S CAR. UPON MY RETURN HOME ON THE 23RD, I WENT TO CRANK UP THE TRUCK AND NOTHING. THE VEHICLE IS NOW DISABLED AND SITS IN MY DRIVEWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568268March 10, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE DECELERATED INDEPENDENTLY TO 30 MPH WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE FAILURE WAS CONTRIBUTED TO A FRACTURED WAVE PLATE, IN WHICH THE FRAGMENTS CAUSED SEVERE DAMAGE TO THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 117,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568274March 10, 2014
ELECTRICAL SYSTEM
THERE WERE SEVERAL INCIDENTS WHERE THE ELECTRICAL SYSTEM WOULD SHUT DOWN WHILE DRIVING. YOU WOULD LOSE STEERING, BRAKING, RADIO, AND A/C. THERE WAS NEVER AN ACCIDENT . THE PROBLEM WAS REPORTED TO THE DEALER DURING AN OIL CHANGE, BUT THEY COULD NOT FIND A PROBLEM. I NO LONGER OWN THE VEHICLE, BUT AFTER HEARING ABOUT THE LATEST RECALL, I NOTICED THAT THE OUTLOOK WAS NOT INCLUDED. THERE SHOULD POSSIBLY BE A WIDENING OF THE AFFECTED MODELS DUE TO SAFETY CONCERNS WITH THIS MODEL. MY FAMILY HAD 7-10 INCIDENTS, BUT NONE WERE AT SPEEDS ABOVE 45 MPH. PLEASE FEEL FREE TO CONTACT ME CONCERNING THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566889March 3, 2014
STRUCTURE
WATER LEAK IN SUNROOF, HAVE HAD IT SERVICED TWICE ALREADY AND DEALERSHIP CANNOT SEEM TO FIND PROBLEM, WATER COMING THROUGH AIRBAGS, SIDE PANELS IN FRONT SEATS, PUDDLE OF WATER IN PASSENGER AND DRIVER FLOOR, MOLD ALREADY BUILT UNDER CARPET DUE TO WATER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565761February 25, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE MADE A LOUD NOISE, JERKED VIOLENTLY, AND THEN STALLED. THE VEHICLE WAS NOT ABLE TO BE DRIVEN AND WAS TOWED TO AN AUTHORIZED DEALER WHERE IT WAS FOUND THAT THE TRANSMISSION AND TRANSMISSION PLATE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564661February 17, 2014
STEERING
OUR 2009 SATURN OUTLOOK WAS PURCHASED NEW IN FEB 2009. THE SQUEAKING NOISES IN THE STEERING COLUMN STARTED AT 11,171 MILES. WE HAD IT SERVICED UNDER WARRANTY. THEY SAID IT NEEDED TO BE LUBRICATED. THE SQUEAKING PERSISTED AND WE RETURNED TO THE DEALERSHIP DECEMBER, 2009 AT 12,000 MILES. THEY SAID IT WAS A LOOSE PART IN THE ASSEMBLY SO THEY FLUSHED THE FLUID AND REPLACED THE RESERVOIR ASSEMBLY. THE SQUEAKING PERSISTED AND WE RETURNED TO THE DEALER FEB 2010 AT 16,940 MILES AND THEY AGAIN LUBRICATED THE STEERING SHAFT. THE SQUEAKING RETURNED AUG, 2010 AT 20,621 MILES AND THE STEERING GEAR WAS FINALLY REPLACED. THE SPEAKING RETURNED IN LATE 2011 BUT WE WERE OUT OF WARRANTY AND DECIDED TO DEAL WITH IT. THEN THE POWER STEERING WENT OUT COMPLETELY AS I WAS MAKING A U-TURN IN A BUSY INTERSECTION, KIDS IN THE CAR. I ALMOST CRASHED. THIS WAS LATE 2013. IT WAS "REPAIRED" OUT OF WARRANTY "INTERNAL FAILURE IN PWR STEERING PUMP POSSIBLE DUE TO METAL FROM OLDER STEERING GEAR. REPLACE PWR STEERING PUMP. FILL/BLEED SYSTEM." <REALLY!?!?> THIS COST US $1100 TO REPAIR AND THE STEERING WHEEL IS STILL SQUEAKING. FILING COMPLAINT WITH NHTSA. CONTACTED GM AND FILED A FORMAL COMPLAINT WITH THEIR CORPORATE OFFICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562832February 4, 2014
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
I WAS DRIVING ON THE HIGHWAY GOING 70 MILES/HR AND THE CHIME WENT OFF AND ENGINE POWER IS REDUCED AND SERVICE STABILITRAK TRACTION CONTROL OFF FLASHED ON MY DISPLAY AS WELL AS THE CHECK ENGINE LIGHT. I STARTED TO LOSE POWER AND CARS WERE SWERVING AROUND ME WITH THE SUDDEN LOSS OF SPEED AND I WAS LUCKY I WAS NOT HIT BY ANOTHER CAR. BY THE TIME I GOT OVER TO THE SHOULDER OF THE ROAD I WAS GOING 40 MILES/HR WITH THE GAS PEDAL PUSHED ALL THE WAY DOWN. THE PROBLEM WAS DIAGNOSED BY A GM DEALERSHIP AS A TIMING CHAIN ISSUE. WHEN I LOOKED ONLINE IT SEEMS MANY PEOPLE HAVE HAD PROBLEMS WITH THE SAME ISSUE. GM HAS INFORMED ME THERE WAS A RECALL FOR THE 2007 SATURN OUTLOOK AND THE 2009 SATURN OUTLOOK BUT MY 2008 SATURN OUTLOOK WAS NOT UNDER THE SAME RECALL EVEN THOUGH NOTHING IS DIFFERENT IN THE 2008 FROM THE 2007 OR 2009, IT HAS THE SAME ENGINE AND THE SAME TIMING CHAIN THAT QUALIFIED THE OTHER YEARS RECALLS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561780January 28, 2014
POWER TRAIN
VEHICLE WOULD SUDDENLY LOSE POWER, TRACTION CONTROL LIGHT AND CHECK ENGINE LIGHT WOULD COME ON, THEN LIGHT WOULD SAY ENGINE POWER REDUCED. ONGOING PROBLEM SINCE 2011. BECOMING MORE FREQUENT. TODAY COMPLETE POWER LOSS, TRANSMISSION WOULD NOT RESPOND AGAIN. 85000 MILES NOW. THIS HAS HAPPENED FROM EVERY SPEED FROM 1 MPH TO 60 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561800January 28, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT THE VEHICLE FAILED TO RESPOND TO DECELERATION ATTEMPTS. THE VEHICLE WAS TOWED TO DEALER WHERE IT WAS FOUND THAT THE THROTTLE BODY HAD FAILED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 54,363.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561842January 28, 2014
EXTERIOR LIGHTING
APRIL 2010, PASSENGER LOW BEAM HEADLIGHT WENT OUT. WAS PULLED OVER AND TOLD TO GET IT FIXED. WENT IN TO CHANGE THE LIGHT, BUT FOUND THE HARNESS WAS MELTED AND WIRES WERE FRAYED AND SHOWED SIGNS OF ARCING. I REPLACED THE HARNESS AND BULB. JAN 2014, TAKE CAR TO GET SAFETY INSPECTED AND GET TOLD THAT PASSENGER SIDE LOW BEAM IS OUT AND FAILED INSPECTION. FOUND EXACT SAME PROBLEM AS IN APRIL 2010, FRAYED WIRES AND SIGNS OF ELECTRICAL ARCING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561592January 27, 2014
POWER TRAIN, VEHICLE SPEED CONTROL
TRANSMISSION FAILURE! I WAS TRYING TO PARK, THE REVERSE CONTROL DIDN'T WORK PROPERLY, CHECK ENGINE CAME ON. AFTER FEW HOURS PARKED, I WENT BACK HOME, THE SPEED WASN'T WORKING (RPM 3 AND 4 SPEED 35) AND THE LIGHT WAS STILL ON. I GOT HOME, A MECHANIC CAME OVER TO CHECK IT, HE SAID IT WAS THE TRANSMISSION. I TOOK IT TO GMC, THEY WORKED THE RECALLS (?? I DON'T KNOW STILL WHAT RECALLS THEY WORK ON IT), AND TOLD ME IT IS THE TRANSMISSION. I HAVE TO PAY $4,500 IF I WANT A NEW ONE, $200 LESS IF I WANT AN USED ONE OR REBUILD. SINCE IT IS MORE THAT 5 YEARS OLD, NO WARRANTY ON IN. I STILL OWE $11000 ON THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560538January 19, 2014
POWER TRAIN
TRANSMISSION WENT BAD RIGHT AFTER 100000 MILES, REVERSE AND 3RD GEAR IS NOT WORKING. I AM ASKING TO GMC TO REPLACE IT SINCE THERE ARE HUNDREDS OF CASES WITH THE SAME SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560076January 15, 2014
POWER TRAIN
THE VEHICLE SUFFERED TRANSMISSION PROBLEMS. DEALER DIAGNOSED THE WELL-KNOWN WAVE PLATE BREAKAGE ISSUE. THIS PROBLEM HAS BEEN WE-DOCUMENTED FOR YEARS IN VEHICLES WITH THIS TRANSMISSION, AND GM HAS ISSUED VARIOUS TECHNICAL BULLETINS REGARDING THE PROBLEM. WHY IS THERE NO RECALL FOR THIS DANGEROUS PROBLEM? TRANSMISSION FAILURE CAN OCCUR AT ANY TIME, EVEN WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558958January 7, 2014
POWER TRAIN
VEHICLE WOULD NOT SHIFT GEARS PROPERLY. DROVE IT DIRECTLY (LESS THAN 5 MILES) TO A LOCAL AUTO SHOP. DIAGNOSTICS IDENTIFIED TRANSMISSION PROBLEMS. VEHICLE IS 5 MONTHS OUT OF WARRANTY. TRANSMISSION HAD TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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