Saturn Outlook Complaints

1,352 consumer complaints on file.

#10578364April 8, 2014
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 SATURN OUTLOOK. THE CONTACT STATED THAT THE AIR BAG AND TRACTION CONTROL WOULD ACTIVATE AND DEACTIVATE INDEPENDENTLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR A MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577565April 5, 2014
POWER TRAIN
FAMILY ON VACATION OUT OF STATE WITH TWO ADULTS AND 3 CHILDREN. AT STOPLIGHT IN HEAVY TRAFFIC. WENT TO ACCELERATE AND ENGINE WOULD RUN HIGH RPM'S BUT NO VEHICLE MOVEMENT. FINALLY GOT THE VEHICLE TO MOVE SLOWLY AND BARELY MADE IT TO A LOCAL GAS STATION. COULD HAVE CAUSED AN ACCIDENT DUE TO TRANSMISSION FAILURE IN HEAVY TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577283April 3, 2014
STEERING
PURCHASED CAR USED IN 2012. PROBLEMS STARTED ABOUT A MONTH LATER. FIRST WINDOWS STOPPED ROLLING DOWN AND SIDE MIRRORS UNABLE TO BE MOVED. WAS FINALLY ABLE TO GET THAT FIXED IN APRIL OF 2013, EXCEPT THE MIRRORS, THEY FAILED TO FIX THOSE. BRAKE PEDAL WAS MAKING A SQUEAKING SOUND WHEN PRESSED. WAS ALSO FIXED IN APRIL 2013. A SQUEAKING OR GRINDING SOUND STARTED WHEN TURNING ALONG WITH A LOUD METALLIC SQUEAKING SOUND WHEN GOING OVER SPEED BUMPS, PULLING INTO DRIVEWAY, STUFF LIKE THAT. IN APRIL 2013, THE RACK AND PINION WAS REPLACED. ALL THIS WAS UNDER MY EXTENDED WARRANTY. ABOUT 4 OR 5 MONTHS AFTER THAT REPAIR, THE SAME THINGS WERE HAPPENING. A GRINDING SOUND WHEN I TURN, BRAKE SQUEAKING AGAIN, THE SAME SOUND GOING OVER SPEED BUMPS AND LOSING POWER STEERING FLUID. TOOK CAR BACK TO DEALERSHIP, UNABLE TO HAVE IT SEEN FOR A MONTH. WHEN I WAS ABLE TO GET IT IN, IT WAS WELL OVER THE PARTS WARRANTY AND THE EXTENDED WARRANTY WAS OUT. NOW THE SAME THINGS NEED TO BE REPLACED, PLUS THE ENGINE MOUNT IS BROKEN AND NEEDS TO BE FIXED. WHEN I COMPLAINED TO THE DEALERSHIP ABOUT IT AND LETTING THEM KNOW THAT I TRIED TO GET MY VEHICLE IN WHILE THE WARRANTY WAS STILL VALID, THEY OFFERED TO PAY $750, LEAVING ME TO COVER THE OTHER $956. I HAVEN'T EVEN HAD THEM TRY TO FIGURE OUT WHY MY CAR DOESN'T START RIGHT AWAY ONLY AFTER I PUT GAS IN THE TANK, REGARDLESS OF HOW MUCH GAS IS ALREADY IN THE TANK. I AM GUESSING THAT IS SOME SORT OF FUEL PUMP PROBLEM, BUT I'M NOT A MECHANIC. I HAVE ALSO HAD TO REPLACE MY LEFT REAR BLINKED LIGHT TWICE IN UNDER 6 MONTHS. I TAKE CARE OF MY VEHICLE, I DON'T DRIVE IT OFF-ROAD OR OVER POT HOLES AND I DON'T HIT CURBS. I DON'T BELIEVE THERE IS ANY REASON FOR THESE ITEMS TO BE FAILING LIKE THEY ARE, EXCEPT THAT THERE IS A HUGE PROBLEM WITH THE VEHICLE THAT GM DOESN'T WANT TO ADDRESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576690April 2, 2014
AIR BAGS
SERVICE AIR BAG INDICATOR LIGHT GOES ON AND OFF, THIS HAS BEEN A PROBLEM WITH THIS VEHICLE FOR THE PAST 3YRS. DEALER STATES THERE IS A ISSUE WITH THE PASSANGER SEAT WIRING HARNESS. MY UNDERSTANDING THEIR IS A CAMPAIGN FOR THE 2008 AND NEWER VEHICLES WITH THE SAME PROBLEM, WHY WERE THE 2007 VEHICLES LEFT OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576720April 2, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT ATTEMPTED TO REPLACE THE FUSE FOR THE TURN SIGNALS BUT INADVERTENTLY REMOVED ANOTHER FUSE. AS A RESULT, THE GEAR SHIFTER, DOOR LOCKS AND A FEW OTHER COMPONENTS BECAME INOPERATIVE. THE CONTACT WAS CONCERNED THAT THERE WOULD BE A FAILURE WHILE THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE CONTACT WAS ABLE TO REPLACE THE FUSE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576865April 2, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE BECAME UNCONTROLLABLE AND HYDRO-PLANED. THE CONTACT CRASHED INTO A TREE AND THE AIR BAGS FAILED TO DEPLOY. THERE WERE FIVE CHILDREN IN THE VEHICLE WHO SUSTAINED INJURIES FROM BRUISING, CONTUSIONS AND LACERATIONS THAT REQUIRED STITCHES. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS DESTROYED AND TOWED TO A SALVAGE YARD. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 14V118000(AIR BAGS) THAT COULD HAVE BEEN RELATED TO THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000. ..UPDATED 04-29-14 *BF UPDATED 8/1/17*CN
Crash:
Yes
Fire:
No
Injuries:
5
Deaths:
0
#10576928April 2, 2014
STEERING
THE FIRST INCIDENT INVOLVING STEERING OCCURRED WHEN I HIT A PUDDLE IN ROAD. I LOST ALL POWER STEERING AND ALSO HAD A WHINING IN STEERING COLUMN. I'VE HAD MULTIPLE INCIDENCES SINCE AND NOW HAVE LITTLE TO NO POWER STEERING. I'VE TAKEN TO THE DEALER FOR MULTIPLE ISSUES INCLUDING THE STEERING ISSUES. THEY HAVE REPLACED THE STEERING COLUMN AND GEAR AS WELL AS MOVED THE POWER STEERING CABLE. THIS PROVIDED A TEMPORARY FIX HOWEVER I HAVE LITTLE TO NO STEERING NOW AND AM OUT OF WARRANTY. I HAVE TAKEN TO MULTIPLE SHOPS AND AM BEING TOLD IT COULD BE PUMP OR STEERING COLUMN AGAIN. THE FIXES ARE BETWEEN $1400-2500 AND MAY DO ONE TO FIND THAT THE ISSUE WAS THE OTHER. IN RESEARCHING ONLINE I AM SURPRISED THERE HAS NOT BEEN A RECALL ON THESE VEHICLES AS WELL. THERE ARE A NUMBER OF OTHER GM PRODUCTS BEING RECALLED FOR SAME ISSUE BUT NOT THE OUTLOOK. THIS OCCURS AT LOW SPEEDS AND LOW RPMS, THIS MAKES FOR DANGEROUS CITY DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576349April 1, 2014
STEERING
11-16-12 REPLACED POWER STEERING COOLER @ 91236 MILES 01-08-13 REPLACED POWER STEERING COOLER PIPE/HOSE--DIAGNOSED AS HIGH PRESSURE PROBLEM @ 91450 MI. 01-28-13 SECURED POWER STEERING FITTING & BLED SYSTEM @ 92694 MI. 02-06-13 REPLACED POWER STEERING PUMP & PURGED AIR FROM SYSTEM @ 92866 MI. 04-02-13 REPLACED POWER STEERING RACK @ 93530 MI. 09-20-13 REPLACED POWER STEERING LOW PRESSURE HOSE (AGAIN) @ 98739 MI. 03-08-14 REPLACED POWER STEERING COOLER (AGAIN!) @ 103187 MI. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576382April 1, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED CONTINUOUSLY. THE MALFUNCTION OCCURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576580April 1, 2014
STEERING, POWER TRAIN, UNKNOWN OR OTHER
I WAS DRIVING MY CHILDREN TO SCHOOL WHEN MY POWER STEERING JUST STOPPED AND I HAD TO TRY AND DRIVE WITHOUT IT. I WAS TOLD A MONTH BEFORE IT WAS THE STEERING AND PINION RACK, GOT THAT FIXED AND THERE WAS TWO CODES THAT POPPED UP. I WAS TOLD THAT ONE CANCELLED OUT THE OTHER WHICH DIDN'T MAKE SENSE. NOW THE TRANSMISSION NEEDS WORK AND THEY SAY THAT WAS THE PROBLEM TO BEGIN WITH. I HAVE SPENT SO MUCH MONEY TRYING TO FIX THIS PROBLEM ONLY TO FIND OUT THAT IT WAS THE TRANSMISSION ALONG. I AM VERY DISAPPOINTED IN GMC CAUSE WHEN I WENT TO THE DEALER THEY SUGGESTED THAT I CHANGE PART UNTIL THEY FIND THE PROBLEM. I AM PISSED CAUSE I STILL CAN'T ENJOY MY TRUCK ANYMORE. MY EXTENDED WARRANTY IS OVER AND THEY DEALER WANTS OVER 2000 GRAND TO FIX THE TRANSMISSION IF THAT'S WHAT IT REALLY THE PROBLEM. LOOKING ONLINE MANY PEOPLE HAVE HAD THIS ISSUE AND STILL NO RECALL ON THE TRANSMISSIONS FOR SATURN OUTLOOKS. SHAME ON YOU GMC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575973March 31, 2014
EXTERIOR LIGHTING, ELECTRICAL SYSTEM:WIRING
TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT THE HEADLIGHTS WOULD SPORADICALLY FAIL. THE CONTACT HAD TO USE THE FOG LIGHTS ON MORE THAN ONE OCCASION DUE TO THE FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE WIRING HARNESS AND THE LIGHT ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO ANOTHER DEALER FOR A SECOND OPINION, WHERE IT WAS ADVISED THAT THE POWER BALLAST CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96000 THE CONSUMER RESEARCHED THE PROBLEM AND FOUND THE PROBLEM WAS A RESULT OF A FACTORY INSTALLED CHEAPER GRADE WIRING HARNESS WHICH COULD NOT HANDLE THE POWER REQUIREMENT OF THE HID LIGHTS AND WOULD FLICKER AND CUT OFF. HE ALSO LEARNED THAT GM HAD ACQUIRED OR MANUFACTURED A HEAVIER DUTY WIRING HARNESS TO REPLACE THE CHEAPER FACTORY INSTALLED WIRING HARNESS. UPDATED 06/19/14..UPDATED 01/07/15 *BF UPDATED 01/13/15.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575738March 30, 2014
STRUCTURE, VISIBILITY:SUN/MOON ROOF ASSEMBLY
WATER IS COMING IN FROM THE SUNROOF DRAINS. WATER IS POOLING IN THE HEADLINER. UPON BRAKING WATER POURED OUT THE FRONT OF THE HEADLINER BY THE PASSENGER WINDSHIELD AND ALSO DRIPPED ON THE LOWER LEFT SIDE OF THE DRIVERS SIDE GAUGE COMPARTMENT. I AM CONCERNED OF STAGNANT WATER CAUSING MOLD AND MILDEW - I AM HIGHLY ALLERGIC AND IT CAUSES BRONCHIAL ISSUES. I AM CONCERNED OF THE WATER SHORTING OUT THE ELECTRONIC COMPONENTS. I PURCHASED THIS VEHICLE FROM MY FATHER WHO DROVE IT SPORADICALLY AND GARAGED IT. I DO NOT HAVE A GARAGE AND DRIVE IT DAILY RAIN OR SHINE. I AM CONCERNED FOR OUR SAFETY. A CAR IS NOT SUPPOSED TO LEAK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574870March 26, 2014
STEERING, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 SATURN OUTLOOK. THE CONTACT STATED THAT THE IGNITION MODULE FAILED, CAUSING THE VEHICLE TO STALL SPORADICALLY AND WITHOUT WARNING ON MULTIPLE OCCASIONS. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER MULTIPLE ATTEMPTS HOWEVER, EACH TIME THE VEHICLE STALLED. THE VEHICLE WAS TO BE INSPECTED AND DIAGNOSED BY AN AUTHORIZED DEALER. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 10V073000 (STEERING) BUT EXPERIENCED THE SAME FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 108000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574478March 24, 2014
STEERING
COMPLETE LOSS OF STEERING ASSIST, VEHICLE NEARLY IMPOSSIBLE TO TURN AT LOW SPEEDS (I AM A 6'-1" MALE IN GOOD PHYSICAL SHAPE). NEARLY CAUSED CRASH DUE TO INABILITY TO TURN AT LOW SPEED. EXTREMELY CONCERNED WITH SAFETY AS NORMAL DRIVER IS MY WIFE WITH OUR 2 KIDS IN THE VEHICLE, I AM CERTAIN SHE WOULD NOT HAVE BEEN ABLE TO STEER THE VEHICLE GIVEN THE DIFFICULTY I HAD TO TURN THE WHEEL. TOOK TO NEARBY TRUSTED, LICENSED MECHANIC, AFTER DIAGNOSIS FOUND THAT NEEDED NEW POWER STEERING PUMP AND RACK AND LEARNED THAT THERE IS A KNOWN PROBLEM WITH POWER STEERING PUMP AND RACK IN THIS AND "SISTER" GM VEHICLES. I VERIFIED THIS BY FINDING NUMEROUS SIMILAR POSTS IN ON-LINE FORUMS. MECHANIC REPLACED THE POWER STEERING PUMP AND RACK AT A COST OF $1,100. I FEEL LUCKY THAT THERE WAS NOT AN ACCIDENT, AND NOW UPSET THAT THERE IS SUCH A WIDESPREAD PROBLEM OUT THERE THAT COULD CAUSE INJURIES AND IS COSTING CONSUMERS BIG $ TO REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574115March 22, 2014
ELECTRICAL SYSTEM, STRUCTURE:BODY, EXTERIOR LIGHTING
NEAR THE END OF MAY 2012, I WAS BACKING OUT OF MY DRIVEWAY WHICH SLOPES SLIGHTLY DOWNWARD, AND SUDDENLY WATER STARTED COMING OUT OF THE REAR OVERHEAD LIGHTS. WHEN THE CAR REACHED LEVEL GROUND THE WATER THEN CAME OUT OF THE PASSENGER-SIDE WINDSHIELD PILLAR AND THE SUNROOF AS WELL. I BROUGHT IT TO A GM DEALERSHIP AND THEY TOLD ME THE SUNROOF DRAIN TUBES WERE CLOGGED. IT COST ME $90.00 TO HAVE THEM CLEAN IT OUT. THE CAR IS NORMALLY GARAGED, HOWEVER WE HAD DRIVEN IT DURING A RAINSTORM THE DAY BEFORE THIS HAPPENED. AFTERWARDS WE STARTED NOTICING SOME CRAZY THINGS HAPPENING TO THE ELECTRICAL SYSTEM OF THE CAR. SOMETIMES THE RADIO WOULD STAY ON EVEN AFTER THE KEY WAS REMOVED AND OPENING THE DOORS (WHICH NORMALLY WOULD SHUT EVERYTHING DOWN.) SOMETIMES THE FRONT DOOR PANEL SPEAKERS WOULD NOT WORK AT ALL, OR ONE WOULD WORK OR BOTH WOULD WORK. RIGHT NOW THE DRIVERS SIDE IS NOT WORKING. THEN THE DAY AFTER THE CAR WAS OUT IN A TORRENTIAL RAIN STORM SOMETIME NEAR THE END OF FEBRUARY 2014, IT WOULD NOT START AT ALL. IT WAS COMPLETELY DEAD AND I HAD TO CALL AAA TO GET IT STARTED. THE AAA GUY SAID TO CHECK THIS CAR OUT ONLINE FOR ELECTRICAL PROBLEMS, WHICH I DID AND FOUND VOLUMES OF COMPLAINTS STEMMING FROM THIS ISSUE, AS WELL AS SEVERAL GM TECHNICAL SERVICE BULLETINS OR TSB'S AS THEY ARE REFERRED TO. I ONCE AGAIN BROUGHT IT TO THE GM DEALERSHIP WHICH KNEW ABOUT THE ISSUE AND REPAIRED IT AT A COST TO ME OF $810.39. GM HAS NOT ADDRESSED THIS ISSUE DIRECTLY, NOR HAS COMPENSATED ANY OF THE CONSUMERS WHO OWN THE VEHICLES THAT ALL HAVE THIS PROBLEM, NAMELY SATURN OUTLOOK, GMC ACADIA AND BUICK ENCLAVE FROM 2008 - 2010. I FEEL THAT IT IS IRRESPONSIBLE AND UNETHICAL FOR THEM TO PASS THIS PROBLEM OFF TO THE CONSUMER. THIS IS NOT A NORMAL WEAR AND TEAR ISSUE AND I WANT TO BE REIMBURSED, AND I'D LIKE THEM TO INSPECT AND REPAIR FOR FREE THE ELECTRICAL SYSTEM AS WELL FOR OTHER DAMAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574027March 21, 2014
STEERING, POWER TRAIN
NOTICED WHILE DRIVING AT ANY SPEED THAT SLIGHT MOVEMENT OF THE STEERING WHEEL RIGHT OR LEFT CAUSED A WHINING NOISE IN THE STEERING COLUMN AREA. ONLY A FEW DAYS LATER I NOTICED THE CAR BUCKING WHEN SHIFTING IN THE LOWER GEARS AFTER ACCELERATING FROM A STOP. TWO DAYS AFTER THE LOWER GEAR SHIFTING ISSUES, I NOTICED THE CAR STUTTERED AND BUCKED WHEN I SHIFTED INTO REVERSE AND ATTEMPTED TO BACK INTO MY DRIVEWAY. I BROUGHT THE CAR IN FOR SERVICE AND WAS TOLD THE CAR THREW A CODE - P0018 - WHICH MEANS "CRANK TO CAM INTAKE", ALONG WITH SAYING THE RACK AND PINION IS LEAKING AND COULD BE FIXED AT A COST OF $1700. AND THE TRANSMISSION IS SHOT AND THEY RECOMMENDED BRINGING TO A LOCAL TRANSMISSION SHOP TO GET THE BEST COST/SERVICE. I HAVE NO IDEA WHAT THAT WILL COST. THE CAR ONLY HAS 54K MILES ON IT. OUR 5 YEAR/100,000 MILE POWERTRAIN WARRANTY EXPIRED IN SEPTEMBER 2013. THIS COULD HAVE BEEN A MAJOR SAFETY ISSUE. NOW IT APPEARS THE REPAIRS WILL COST A THIRD OF WHAT THE CAR IS CURRENTLY WORTH. THOSE SYSTEMS SHOULD NOT FAIL AFTER SUCH LOW MILEAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573642March 20, 2014
VISIBILITY:SUN/MOON ROOF ASSEMBLY, POWER TRAIN
DRIVING TO A DOCTOR APPT AND PULLED INTO A PARKING LOT TO USE MY PHONE. PUT CAR IN PARK, ENGINE ON. SAT FOR 5 MIN, THEN PUT CAR IN DRIVE AND ENGINE REVVED AND REVVED BUT DID NOT MOVE BUT A FEW FEET. PUT CAR IN PARK AND TURNED OFF THE CAR FOR A FEW MINUTES. UPON RESTART, DROVE JUST FINE FOR ABOUT 20 MILES UNTIL CHECK ENGINE LIGHT WENT ON. WENT IMMEDIATELY TO HAVE TO CODE READ AT A NEARBY AUTO ZONE. GAVE 2 CODES, ONE ABOUT A TRANSMISSION PROBLEM AND THE 2ND ABOUT A COMPUTER SELF-REPAIR COMPLETED. NEVER HAD THE PROBLEM AGAIN. THEN 3/5/14, AT NOW 71,000 MI OR SO, WHILE ENTERING THE ON RAMP TO THE FREEWAY AND NOW IN THE FAR LEFT LANE, ATTEMPTED TO ACCELERATE, ENGINE REVVED AND CAR WENT MAYBE 25 MPH IF THAT. A LARGE BIG RIG SLAMMED ON ITS BRAKES AND SWERVED TO MISS REAR-ENDING US. CAR WAS TURNED OFF AND TURNED BACK ON. SAME PROBLEM-REVVED VERY HIGH AND WOULD GO ONLY 25-35 MPH IN DRIVE. HAD TO GET OFF THE FREEWAY! VEHICLE OVERHEATED AND SMOKING. TOWED TO MECHANIC SHOP AND WAS TOLD IT WAS A MIRACLE THAT WE HAVE BEEN ABLE TO DRIVE IT AS ALL THE GEARS WERE STRIPPED AND IT NEEDED A NEW TRANSMISSION. GM DEALERSHIP SAID MANUFACTURER WARRANTY 5YR OR 100,000 MI JUST EXPIRED 2/13. $2,500-$3,500 IN COST...GRRRR! ALONG WITH A DUAL SUN/MOON ROOF LEAK! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573884March 20, 2014
AIR BAGS
THE AIR BAG WARNING LIGHT CAME ON IN EARLY JANUARY 2014 AND WENT ON & OFF FOR APPROXIMATELY TWO WEEKS. SINCE THE END OF JANUARY 2014, THE AIR BAG WARNING LIGHT HAS BEEN CONTINUOUSLY ON. THE MOST RECENT GM RECALL ON AIR BAGS COVERS 2008-2010 SATURN OUTLOOKS AND THE RESPONSE I RECEIVED FROM GM WAS "GM IS STILL LOOKING INTO THE ISSUE AT THIS TIME, IF YOU WOULD LIKE MORE INFORMATION ON RECALLS, YOU MAY LOOK INTO NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION." WHEN I ASKED ABOUT WHETHER OR NOT ADDITIONAL VINS WOULD BE ADDED TO THE RECALL, THE RESPONSE WAS "WHEN THE RECALL IS RELEASED THE AFFECTED VEHICLE VIN'S WILL BE ADDED AND THOSE CUSTOMERS WILL BE NOTIFIED." WHEN I ASKED ABOUT AN ESTIMATED TIMELINE, THE RESPONSE WAS "THE RESEARCH IS ONGOING." IF GM IS SO CONCERNED ABOUT THE SAFETY OF THEIR CUSTOMERS, THEY SHOULD NOT HAVE EXCLUDED THE 2007 SATURN OUTLOOK FROM THIS RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573378March 19, 2014
POWER TRAIN, ENGINE
I WAS DRIVING ON THE FREEWAY AT 65 MILES PER HOUR WHEN MY TRANSMISSION FAILED ON A VEHICLE THAT HAD ONLY 65,000 MILES AND WAS WELL MAINTAINED IN ACCORDANCE WITH DEALER RECOMMENDATIONS. THE VEHICLE WAS TOWED TO MY MECHANIC AND REQUIRED REPLACEMENT. I WAS INFORMED THAT BY THE TRANSMISSION REPAIR FACILITY THAT THEY HAD BEEN RECEIVING SATURN SUVS ON A REGULAR BASIS. EXACT QUOTE WAS WE HAVE BEEN GETTING "A TON" OF THESE VEHICLES WITH VERY LOW MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573399March 19, 2014
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
TL- THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT THE IGNITION MODULE FAILED, CAUSING THE VEHICLE TO STALL SPORADICALLY AND WITHOUT WARNING FOR YEARS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE SEVERAL TIMES BUT DID NOT PROVIDE A REMEDY FOR THE FAILURE. THE CONTACT STATED THERE WAS A NOISE UPON DRIVING THE VEHICLE AND VARIOUS WARNING SENSORS ILLUMINATE ON THE INSTRUMENT PANEL EACH TIME THE VEHICLE WAS DRIVEN. THE WARNING SENSORS SHOW SERVICE TRACTION, SERVICE ENGINE LIGHT, SERVICE AIR BAGS, SERVICE ABS BRAKE SYSTEM INDICATORS. THERE WAS A LEAK IN THE SUNROOF WHICH WAS DIAGNOSED AND REPAIRED BY AN AUTHORIZED DEALER. THE DIAGNOSIS WAS TO REPLACE THE TRACK. AFTER THE REPAIR THE FAILURE HAPPENED AGAIN. THE CONTACT STATED THAT THE VEHICLE DOES NOT SHIFT IN AND OUT OF GEAR PROPERLY. THE CONTACT HAD TO PRESS THE GAS PEDAL HARD TO ACCELERATE THE VEHICLE. THE GAS GAGE READS INTERMITTENTLY. THE BRAKES ARE NOT WORKING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER MULTIPLE TIMES AND THE FAILURES STILL RECURR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN. DYD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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