Ram 3500 Complaints
2,367 consumer complaints on file.
- #10746514August 5, 2015WHEELS, SUSPENSION, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2014 RAM 3500. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE TIRE WAS WORN OUT CAUSING THE VEHICLE TO VEER TO THE RIGHT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE TIRE WAS 1/4 WORN OUT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS CAUSING THE TIRE TO WEAR OUT. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 6,500. UPDATED 09/18/15*LJ
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10744853July 30, 2015ENGINE, FUEL/PROPULSION SYSTEM
TRUCK LOSES POWER WHEN ACCELERATING FROM A DEAD STOP. AS THE ACCELERATOR IS DEPRESSED OR FEATHERED, THE ENGINE LOSES ALL POWER FOR 2-3 SECONDS LEAVING THE DRIVER HELPLESS. IF I ALLOW THE ACCELERATOR TO RETURN TO IDLE POSITION AND THEN DEPRESS THE ACCELERATOR AGAIN, THE ENGINE REGAINS POWER AND THE VEHICLE ACCELERATES. THIS IS A VERY UNSAFE SITUATION AS I WAS TOWING A 12K POUND TRAILER AND WAS ATTEMPTING TO PULL ONTO THE HIGHWAY. WHEN THE VEHICLE LOST POWER, I WAS IN JEOPARDY OF BEING HIT BY ONCOMING TRAFFIC. THIS ISSUE HAS OCCURRED SEVERAL TIMES. I TOOK THE VEHICLE TO THE DEALER BUT THEY WERE NOT ABLE TO DUPLICATE THE FAULT. I EXPLAINED THAT THIS ISSUE HAPPENED WHILE THE VEHICLE WAS UNDER A LOAD. THE DEALER NEVER PLACED THE VEHICLE UNDER A LOAD DURING THEIR TESTING.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10743992July 27, 2015POWER TRAIN, STRUCTURE:BODY, SUSPENSION
I GET A BAD VIBRATION AROUND 76-86 MPH. I ORIGINALLY BOUGHT A 2013 DUALLY LONGHORN DIESEL , BROUGHT BACK 5 TIMES TO DEALER AND COULD NOT FIX VIBRATION ISSUE, NOW HAVING SAME ISSUE WITH THIS TRUCK, 70K SHOULD NOT BE HAVING TO DEAL WITH THIS SAME THING AGAIN. I LOST WORK, PERSONAL TIME AND ALL AGGRAVATION WITH 2013 AND NOW 2014 SAME ISSUE. SOMETHING IS WRONG WITH THESE TRUCK WITH THE VIBRATION ISSUE AND NEED TO BE CORRECTED, IT'S GOING TO VIBRATE ITSELF APART AND GETTING RATTLE NOISES WHEN I DRIVE BESIDE THE FACT THAT IT'S SHAKING MY GUTS APART . I'VE ALREADY WENT THRU ONE SET OF REAR TIRES AND NOW HAVING TO PUT ANOTHER SET ON AT 28K. SOMETHING IS WRONG!!!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10743721July 27, 2015STEERING
TL* THE CONTACT OWNS A 2014 DODGE RAM 3500. THE CONTACT STATED THAT THE STEERING WHEEL WAS UNSTABLE AND THAT IT CONTINUED TO VEER TO THE LEFT. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN FIVE TIMES, BUT THEY WERE NOT ABLE TO REMEDY THE FAILURE. THE DEALER PROVIDED AN ALIGNMENT MORE THAN FIVE TIMES, WHICH DID NOT REMEDY THE FAILURE. THE DEALER ROTATED THE TIRES ONCE AND THE CONTACT ALSO ROTATED THE TIRES, BUT THE FAILURE RECURRED. THE CONTACT INDICATED THAT THE FAILURE WAS GETTING PROGRESSIVELY WORSE. THE APPROXIMATE FAILURE MILEAGE WAS 1,500.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10743453July 25, 2015POWER TRAIN
WHEN DRIVING DOWNHILL THE ENGINE BRAKE WORKS INTERMITTENTLY AND THE TRANSMISSION SOMETIMES GOES INTO NEUTRAL. WHEN IN NEUTRAL YOU HAVE TO INCREASE THE ENGINE RPM'S BY AT LEAST 1000 TO GET THE TRANSMISSION TO GO BACK INTO GEAR. TECHNICIANS TELL ME SOMETHING IS STRANGE BUT THEY ALL SAY CHRYSLER BACK EAST SOMEWHERE SAYS ALL IS NORMAL AND THAT IS ALL THEY CAN DO.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10734315July 15, 2015EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TL* THE CONTACT OWNS A 2015 DODGE RAM 3500. THE CONTACT STATED THAT THE RADIO FAILED IN THE VEHICLE. THE PART WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO HAVE THE PART AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10733258July 10, 2015POWER TRAIN
TL* THE CONTACT OWNS A 2014 DODGE RAM 3500. WHILE DRIVING AT APPROXIMATELY 30 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE DID NOT ACCELERATE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 400. UPDATED 12/01/15*LJ UPDATED 11/13/2017*CN
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10733130July 7, 2015TIRES, SUSPENSION
CPSC:I1530237A. 2015 DODGE RAM 3500. CONSUMER STATED THE CAMBER ADJUSTMENT ISSUE IS CAUSING UNEVEN AND PREMATURE TIRE WEAR. *LN THE CONSUMER STATED THE UNEVEN AND PREMATURE WEAR OF THE TIRES, WERE ON THE EDGE OF THE FRONT TIRES. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10724536June 10, 2015ENGINE
TL* THE CONTACT OWNS A 2013 DODGE RAM 3500. WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AFTER NUMEROUS ATTEMPTS. THE CONTACT STATED THAT THE VEHICLE RESTARTED WITHOUT BEING PROMPTED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10722852June 2, 2015ENGINE
TL* THE CONTACT OWNS A 2013 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10716289May 13, 2015ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2014 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10714924May 6, 2015WHEELS
TL* THE CONTACT OWNS A 2013 DODGE RAM 3500. THE CONTACT RECEIVED A NOTIFICATION OF A MANUFACTURER RECALL REGARDING THE WHEELS; HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/1/15*CN UPDATED 10/13/2017*CN
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10713454April 28, 2015STEERING, SUSPENSION
TL* THE CONTACT OWNS A 2013 DODGE RAM 3500. THE CONTACT STATED THAT THE STEERING WHEEL STARTED TO SHAKE AND BECAME LOOSE. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER NUMEROUS TIMES AND THEY WERE NOT ABLE TO REPLICATE OR DIAGNOSE THE FAILURE. WHILE TRAVELING, THE STEERING LINKAGE FRACTURED AND THE VEHICLE WAS SLOWLY DRIVEN AND PARKED AT THE CONTACT'S RESIDENCE. THE DEALER SENT A TECHNICIAN TO FURTHER DIAGNOSE THE VEHICLE IN WHICH THE TECHNICIAN VERIFIED THE FAILURE, BUT NO REMEDY WAS PROVIDED. THE DEALER ALSO REPAIRED THE REAR DIFFERENTIAL THREE TIMES AND THE FAILURE RECURRED. THE CONTACT NOTICED THAT THERE WAS ABNORMAL SWAYING IN THE REAR AND THE STEERING WHEEL FAILED TO SAFELY OPERATE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS LESS THAN 3,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10712630April 24, 2015FUEL SYSTEM, DIESEL, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL* THE CONTACT OWNS A 2014 DODGE RAM 3500. THE CONTACT STATED THAT THERE WAS A DELAY WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THE FAILURE OCCURRED OCCASIONALLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE VEHICLE WAS WORKING UP TO SPECIFICATIONS. THE FAILURE MILEAGE WAS 4,600. UPDATED 6/25/15*CN
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10704604April 9, 2015AIR BAGS, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2014 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V294000 (AIR BAGS, ELECTRICAL SYSTEM, EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/18/15*CN
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10704782April 9, 2015FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
WAS GOING TO MERGE ON TO THE FREEWAY THE CAR IN FRONT OF ME SLOWED DOWN SO I HAD TO TAKE MY FOOT OFF THE ACCELERATOR PEDAL. A HOLE OPENED IN TRAFFIC AND I STARTED TO CHANGE LANES PRESSED DOWN ON THE ACCELERATOR PEDAL TO GET UP TO THE SAME SPEED AS TRAFFIC AND THERE WAS A 2 TO 3 SECOND PAUSE BEFORE THE TRUCK STARTED TO ACCELERATE. IN THAT TIME I WATCHED THE TRUCK BEHIND ME GET DANGEROUSLY CLOSE AND THE HOLE I CAME OUT OF CLOSED UP I HAD NO WERE TO GO. I TOOK THE TRUCK TO THE DEALER AND THEY TOLD ME THAT IS THE WAY THE TRUCK IS SUPPOSE TO WORK. I TEST DROVE A TRUCK AT ANOTHER DEALER AND IT DID NOT HAVE THE SAME PROBLEM. TOOK IT BACK TO THE DEALER SHOP AND THEY WERE STILL ADAMANT THAT THE TRUCK WAS WORKING CORRECTLY. I CAN DUPLICATE THE PROBLEM WHEN EVER I WANT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10704471April 8, 2015FUEL/PROPULSION SYSTEM
TL*THE CONTACT OWNS A 2015 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THERE WAS AN STRONG ODOR OF DIESEL FUEL PRESENT INSIDE THE CABIN OF THE VEHICLE. THE CONTACT MENTIONED THAT THE OCCUPANTS IN THE VEHICLE WOULD BECOME ILL DUE TO THE STRONG ODOR. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE CONTACT THEN HAD AN AIR QUALITY TESTING FIRM EXAMINE THE VEHICLE AND IT WAS DETERMINED THAT THE CARBON MONOXIDE LEVELS WERE MORE THEN 9 PARTS PER MILLION INSIDE THE CABIN WHEN OPERATING THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 590.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10703796April 5, 2015FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
I HAVE EXPERIENCED A "DEAD PEDAL" ISSUE SINCE OWNING THE TRUCK WHICH HAS CAUSED MANY CLOSE CALLS WHEN TURNING IN TRAFFIC, LEAVING A STOP SIGN AND PASSING. THERE IS A SEVERAL SECOND DELAY BEFORE I GET ACCELERATION AND THE TRUCK GETS GOING. IT HAS CAUSED ME TO BE VERY NERVOUS WHEN DRIVING ESPECIALLY WITH FAMILY IN THE TRUCK WITH ME. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10694325March 15, 2015SUSPENSION, STEERING
HIT A DIP IN THE ROAD AT THE END OF A BRIDGE AND VEHICLE STARTED SHAKING SEVERELY. I BELIEVE THIS WAS AN OCCURRENCE OF WHAT HAD BECOME KNOWN AS "DODGE RAM DEATH WOBBLE". THIS IS AN UNMODIFIED 2014 RAM 3500 APPROXIMATELY 35000 MILES ON THE ODOMETER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10694327March 15, 2015STEERING, WHEELS
VEHICLE IS DESIGNED AND CONSTRUCTED WITH NON ADJUSTABLE CAMBER FOR THE FRONT WHEELS. THIS IS CAUSING UNEVEN WEAR TO THE FRONT TIRES, OUTSIDE EDGE NOW BALD WHILE REST OF TIRE TREAD IS INTACT. THE ONLY KNOWN REPAIR IS USING AFTERMARKET PARTS AND A PROPER ALIGNMENT ALONG WITH NEW TIRES COSTING THE CONSUMER $1000 AND $1500 PER VEHICLE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0