Ram 3500 Complaints

2,367 consumer complaints on file.

#10637874September 21, 2014
ELECTRICAL SYSTEM, POWER TRAIN
"DEAD PEDAL" STARTED OUT FROM A STOP LIGHT AND WAS STARTING TO MAKE A LEFT TURN WITH A 8000 POUND TRAILER GOT TO ABOUT 5 MPH SOMEONE PULLED OUT AND WANTED TO COME STRAIGHT THREW THE LIGHT FROM THE OPPOSITE DIRECTION I WAS GOING ! I LET OFF THE THROTTLE THEN DECIDED I HAD ENOUGH ROOM TO MAKE IT AND WHEN I GOT BACK ON THE THROTTLE IT WAS LIKE I DIDN'T PUSH THE THROTTLE. THE TRUCK JUST SAT THERE FOR 1 OR 2 SECONDS TILL IT STARTED TO MOVE ! THIS HAS HAPPENED QUITE A FEW TIMES SINCE ! DOES NOT MATTER IF THE TRUCK IS LOADED OR EMPTY ALL YOU HAVE TO DO IS START ON THE THROTTLE LET OFF OF IT AND GET BACK ON THE THROTTLE AND IT DIES FOR A FEW SECONDS !! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637163September 18, 2014
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
WHEN ATTEMPTING TO CROSS MULTIPLE LANE DIVIDE HIGHWAY WHILE SYNCHRONIZING THE TIMING OF THE CROSSING I HAD TO LET UP AND THEN DEPRESS ACCELERATOR PEDAL AND GOT NO RESPONSE FROM THROTTLE... THE CLASSIC DEAD PEDAL RESPONSE. IT CAN BE AVOIDED BUT SOMEONE UNFAMILIAR WITH THE VEHICLE CAN GET SERIOUSLY HURT/KILLED BY NOT UNDERSTANDING THE DEAD PEDAL LAG AND THOSE SITUATIONS WHERE IT OCCURS... THIS MUST BE FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629631August 30, 2014
STEERING, SUSPENSION
TRUCK BEGAN TO VIOLENTLY SHAKE, REDUCING ABILITY TO STEER. SHAKING DID NOT SUBSIDE UNTIL VEHICLE SPEED REDUCED TO 25MPH. DEALERSHIP STATED COULD NOT FIND ANYTHING WRONG AS THERE WERE NO TROUBLE CODES SHOWING. THIS HAS RECURRED THREE ADDITIONAL TIMES, EACH TIME THE SHAKING INCREASINGLY VIOLENT, AND EVEN LESS CONTROL OF STEERING AND BREAKING. DEALERSHIP STATES UNLESS ANOMALY OF CAN BE RE-INACTED, NO REPAIRS WILL BE MADE. DEALERSHIP SERVICE MANAGER ACCUSES US OF FAKING ISSUE OF SHAKING OR "DEATH WOBBLE". CHRYSLER REPRESENTATIVE STATES UNLESS A RE-CREATION OF THIS ANOMALY NO REPAIRS WILL BE MADE. WE HAVE EXPRESSED TO CHRYSLER REPRESENTATIVE FEAR OF HAVING ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628989August 27, 2014
FUEL/PROPULSION SYSTEM
ENGINE LIGHT CAME ON, MESSAGE SAID ERROR WITH DEF SYSTEM , CALL DEALER. THEN MESSAGE CAME UP AND SAID IN 200 MILES TRUCK WILL SHUT DOWN TO ONLY 5 MPH. TOOK IT TO DEALERSHIP AND WAS TOLD THIS IS AN ISSUE ON THESE TRUCKS. THEY COULD NOT GET A NEW PART FOR 2 WEEKS. I WAS 3RD ON LIST AND 5 MORE BEHIND ME. THEY'RE HAVING TO ORDER SO MANY THAT THEY'RE BACK LOGGED. THIS PROBLEM NEEDS FIXED FAST! SURELY, THEY WILL DO A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627856August 24, 2014
POWER TRAIN
I WAS ATTEMPTING TO PASS A SLOW MOVING VEHICLE. I WAS TRAVELING AROUND 35MPH AT THE TIME. RIGHT BEFORE I WENT TO OVERTAKE THE VEHICLE I HAD TO LET OFF THE ACCELERATOR. WHEN THE PASSING LANE WAS CLEAR I GAVE THE TRUCK THE THROTTLE NEEDED TO PASS THE SLOW CAR, BUT IT WAS A GOOD 3-4 SECONDS AFTER PUSHING THE ACCELERATOR BEFORE THE TRUCK RESPONDED AT ALL. THIS WAS NOT TURBO LAG, IT WAS SIMPLY THE TRUCK DID NOT RESPOND TO MY INPUT WHEN NEEDED. I HAVE HAD THIS HAPPEN ALSO WHEN TRYING TO MERGE INTO TRAFFIC OR PULL OUT ONTO A BUSY STREET. IT IS DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627795August 23, 2014
FUEL SYSTEM, DIESEL
THERE HAVE BEEN A COUPLE TIMES WHERE I PULLED OUT INTO TRAFFIC AND GOT THE FAMOUS "DEAD PEDAL" THAT DODGE HAS PROGRAMMED INTO THIS VEHICLE. THERE IS TOO MUCH TORQUE MGMT. OR SOMETHING AND THERE ARE MANY CASES, WHERE YOU EXPECT THE VEHICLE TO TAKE OFF AND IT WILL SIT THERE FOR 2-3 SECONDS BEFORE MOVING, THEREFORE PUTTING YOU INTO A DANGEROUS POSITION. WE NEED THIS FIXED BEFORE SOMEONE IS KILLED. IN THE FORUMS, THERE ARE MANY, MANY THAT HAVE THE SAME ISSUE WITH THE SAME VEHICLES - 2013-2014 VEHICLES WITH CUMMINS 6.7L DIESEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627800August 23, 2014
VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
MY TRUCK HAS BEEN PLAGUED WITH A TERRIBLE DELAY IN THROTTLE RESPONSE. WHEN TRYING TO MERGE INTO TRAFFIC THERE IS A SEVERE DELAY BETWEEN IMPUTING THROTTLE AND THE TRUCK ACTUALLY ACCELERATING. IT'S ALMOST LIKE THE TRUCK TAKES 3-6 SECONDS TO REALIZE THROTTLE INPUT. THIS HAS BECOME VERY DANGEROUS WHEN ATTEMPTING TO MERGE OR TURN ACROSS TRAFFIC. I HAVE TAKEN MY TRUCK INTO THE DEALERSHIP BUT THERE IS NOTHING AVAILABLE TO RECTIFY THIS. I AM CLEARLY NOT ALONE ON THIS, MANY OF US HAVING BEEN HAVING LENGTHY DISCUSSIONS ON THE FORUMS IN HOPES OF A FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627675August 23, 2014
ENGINE, VEHICLE SPEED CONTROL
STEPPED ON ACCELERATOR PEDAL, BACKED OFF AND STEPPED BACK DOWN ON PEDAL. TRUCK DID NOT RESPOND. VERY DANGEROUS WHEN PULLING OUT IN FRONT OF ONCOMING CARS. THIS IS AN ONGOING CONDITION, HAPPENS ALL THE TIME IF I PUSH ON THE PEDAL TOO HARD, THE TRUCK TAKES SEVERAL SECONDS TO RESPOND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627183August 21, 2014
ENGINE, FUEL SYSTEM, DIESEL
MY 2013 DODGE DIESEL CONSUMES 1 GALLON OF DEF (DIESEL EXHAUST FLUID ) EVERY 85 MILES WHILE TOWING. THE NATIONAL AVERAGE IS ABOUT 1000MPG. IT IS USING 10 TIMES THE AVERAGE. IT IS VERY COSTLY AND DIRTY TO FILL THE DEF TANK. I'M ADDING TO THE ENVIRONMENT MULTIPLE PLASTIC 2 1/2 GALLON JUGS AND THE BOX THEY COME IN. THE FACTORY HAS NO FIX AS OF YET ,THE DEALER HAS BEEN GOOD WITH ALL THE REPAIRS EXCEPT THIS. THEY ARE HELD BACK BY THE FACTORY WITH A LACK OF INFORMATION, I'M TOLD. I HAVE NO IDEA WHAT THIS IS DOING TO MY TRUCK/ENGINE OR THE ENVIRONMENT IT IS SUPPOSED TO HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621182August 10, 2014
STEERING
SOMETIMES PROBLEM IT STARED WITH A LIGHT VIBRATION WHICH I IGNORED ALWAYS ON A LEFT SWEEPING CORNER ALWAYS BETWEEN 50-65MPH AND AFTER HITTING SOMETHING SMALL ON THE ROAD EVEN THE CENTER LINE BUT AUGUST 7 AFTER HITTING COW MANURE IT STARTED TO SHAKE VIOLENTLY AND ENDED UP OFF THE ROAD WITH NO DAMAGE APART FROM MY NERVES I TOOK IT TO THE DEALERSHIP THE NEXT MORNING WHERE THE TECHNICIAN TEST DROVE IT ON THE TEST DRIVE IT HAD A EPISODE VIOLENTLY SHAKING CROSSING TWO LANES OF TRAFFIC AND ENDING UP ON THE INTRASTATE SHOULDER THE TRUCK HAS 17000 MILES ON IT NOW AS A CONTRACTOR I CONSTANTLY HAVE A GOOSE NECK WITH HEAVY EQUIPMENT BEHIND IT SO FAR IT HAS NEVER HAD A EPISODE WHEN LOADED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10620879August 8, 2014
STEERING
TL* THE CONTACT OWNS A 2013 DODGE RAM 3500. THE CONTACT STATED WHEN THE VEHICLE WOULD VEER TO THE RIGHT AND SHOOK VIOLENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 17,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618055July 31, 2014
POWER TRAIN, FUEL SYSTEM, DIESEL
THE TRUCK HAS WHAT I DESCRIBE AS A "DEAD PEDAL". I WAS MERGING INTO TRAFFIC AND LET OFF THE THROTTLE IN AN EVASIVE MANEUVER, BUT REALIZED I NEED TO ACCELERATE QUICKLY TO AVOID BEING HIT. I PUSHED TO ACCELERATOR TO THE FLOOR, AND THERE WAS A 2-3 SECOND DELAY BEFORE THE ENGINE BEGAN ACCELERATING. I AVOIDED BEING HIT ONLY DUE TO EVASIVE STEERING. THIS SITUATION IS VERY DANGEROUS. I HAVE VERIFIED THIS CONDITION IN A CONTROLLED SITUATION, AND CAN REPLICATE THE PROBLEM EACH AND EVERY TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10611081July 16, 2014
STEERING
DRIVING ON I890 NEAR CAMPBELL ROAD EXIT EAST BOUND AND I HIT A BUMP IN THE ROAD. THE TRUCK STEERING BEGAN VIOLENTLY VIBRATING AND TURNING LEFT TO RIGHT AND I LOST STEERING CONTROL. THE TRUCK STOPPED WOBBLING WHEN I SLOWED DOWN TO 30 MPH. THIS IS THE SECOND TIME THIS TRUCK HAS DONE THIS. THE LAST TIME WAS LAST WEEK AND I HAVE ONLY HAD THE TRUCK BACK FOR THREE DAYS AFTER IT WAS FIXED AND IT IS DOING IT AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610607July 15, 2014
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
WHEN LETTING OFF THE GAS PEDAL AND THEN PRESSING AGAIN, (LIKE MERGING OR A ROLLING STOP) THERE IS A LAG OF 1-2 SECONDS. VERY DANGEROUS WHEN PULLING OUT IN TRAFFIC. RAM SAYS THAT IS NORMAL. THIS NEED TO BE INVESTIGATED. THANKS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610867July 15, 2014
ENGINE, VEHICLE SPEED CONTROL
THERE IS MAJOR LAG BETWEEN THE WHEN THE THROTTLE IS APPLIED TO WHEN THE ENGINE RESPONDS. MANY ARE CALLING IT "DEAD PEDAL" BECAUSE THE ENGINE JUST DOESN'T RESPOND TO THROTTLE INPUT WHEN PRESSED QUICKLY. IF THE THROTTLE IS PRESSED SLOWLY, THE ENGINE RESPONDS AS ONE WOULD EXPECT, BUT IN AN EMERGENCY SITUATION, WHERE ONE HAS TO STOMP ON THE PEDDLE, THERE'S NO RESPONSE. FOR ME, I CAN SOMETIMES DO A 3 COUNT. THE ISSUE HAPPENS FROM A DEAD STOP OR WHEN YOU ARE CRUISING. WHEN CRUISING, IT'S EASY TO REPLICATE BECAUSE ALL YOU HAVE TO DO IT GIVE IT A LITTLE FUEL, AS IF YOU'RE GOING UP A SMALL HILL, LET OFF, THEN STOMP ON IT... WHEN THIS IS DONE, THE ENGINE ACTS AS IF YOUR FOOT IS STILL OFF THE PEDDLE FOR WHAT FEELS LIKE ETERNITY. I HAVE TAKEN IT TO THE DEALER MULTIPLE TIMES AND EACH TIME, I'M TOLD THIS IS HOW IT'S SUPPOSE TO BE, SO THERE IS NO FIX ... BUT A FLASH MIGHT BE AVAILABLE IN FUTURE TO RESOLVE THIS. THE PROBLEM IS, NO ONE CAN CONFIRM RAM IS WORKING ON A FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609188July 9, 2014
POWER TRAIN, FUEL SYSTEM, DIESEL
I HAVE HAD AN ONGOING PROBLEM WITH THROTTLE RESPONSE SINCE NEW. THERE IS A 1-2 SECOND LAG WHEN ATTEMPTING TO ENTER TRAFFIC AND WHEN TRYING TO PASS ANOTHER VEHICLE. THIS PROBLEM AFFECTS NUMEROUS ASIAN EQUIPPED TRANSMISSIONS IN THE DODGE DIESEL TRUCKS AND MANY OWNERS ARE HAVING THE SAME PROBLEM WITH NO RESOLUTION OFFERED FROM THE DEALERSHIPS OR CHRYSLER CORP. IT IS VERY DANGEROUS BECAUSE YOU ARE ATTEMPTING TO ACCELERATE WITH SAFETY BUT HAVE TO ACCOUNT FOR A LAG IN PERFORMANCE. IT ALSO DOES NOT OCCUR ON ALL TRUCKS SO EQUIPPED AND VEHICLES EQUIPPED WITH THE ASIAN PRIOR TO 2014. I HAVE FOUND IT NECESSARY TO ABORT MY ATTEMPT TO ENTER TRAFFIC DUE TO THIS LAG IN RESPONSE AND WAS NEARLY HIT FROM THE REAR BECAUSE ANOTHER STOPPED VEHICLE THOUGHT I WAS LEAVING MY POSITION. HOPEFULLY THIS PROBLEM CAN BE RESOLVED WITH A COMPUTER REFLASH BUT SO FAR, CHRYSLER IS NOT INTERESTED IN A FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608419July 6, 2014
VEHICLE SPEED CONTROL
DANGEROUS POUR LAG WHEN ACCELERATOR IS DEPRESSED. A SOLID TWO SECOND DELAY WHEN, FOR EXAMPLE, THE ACCELERATOR PEDAL IS DEPRESSED TO ENTER AN ON RAMP TO A HIGHWAY. IT IS NOT SAFE TO HAVE TO PREDICT WHEN YOUR POWER WILL BE AVAILABLE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607017June 30, 2014
ENGINE, POWER TRAIN
THE GAS PEDAL IS OCCASIONALLY UNRESPONSIVE, AND WILL NOT MAKE THE TRUCK ACCELERATE LIKE IT SHOULD. IT CAUSES A DEFINITE "PAUSE" IN THE ACCELERATION OF THE TRUCK, ALTHOUGH IT IS ONLY NOTICEABLE ONCE THE TRUCK IS ALREADY MOVING. IT IS MOST NOTICEABLE WHEN YOU LET OFF THE PEDAL, AND THEN REAPPLY IT, PASSING IN TRAFFIC FOR EXAMPLE. BECAUSE OF THE HESITATION, I HAVE COME MUCH CLOSER TO A COLLISION WHILE MERGING THAN NORMAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606787June 29, 2014
POWER TRAIN, VEHICLE SPEED CONTROL
WHILE LEAVING THE LOT I GO TO ACCELRATE AND THE TRUCK SLOWLY INCREASES SPEED AND THEN STARTS TO MOVE. THIS HAPPENS ALL THE TIME AND I TOOK THE TRUCK INTO THE DEALERSHIP AND THEY STATED THIS IS CHRYSLERS TORQUE MANAGEMENT SYSTEM. THIS SYSTEM HAS ALMOST CAUSED ME TO GET INTO A WRECK TWICE. I KNOW OF ONE FRIEND WHO HAS GOTTEN INTO A WRECK. I RESEARCHED THIS ISSUE AND SURE ENOUGH THERE ARE HUNDREDS OF MEMBERS ON DODGE AND CUMMINS FORUMS COMPLAINING OF THIS ISSUE AND CHRYSLER WILL NOT DO ANYTHING ABOUT IT. HERE IS A LINK TO SOME THREADS. HTTP://WWW.CUMMINSFORUM.COM/FORUM/2013-GENERAL-DISCUSSION/1193537-QUICK-RANT.HTML HTTP://WWW.CUMMINSFORUM.COM/FORUM/2013-GENERAL-DISCUSSION/1179305-DEAD-PEDAL.HTML PLEASE MAKE CHRYSLER DO SOMETHING ABOUT THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605825June 25, 2014
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
THE TPMS (TIRE PRESSURE MONITORING SYSTEM) QUIT READING THE TIRE PRESSURE ON MY TRUCK WITHIN THE FIRST FEW HUNDRED MILES OF OWNERSHIP. MY TRUCK HAS BEEN IN THE SHOP FOR A TOTAL OF 6 TIMES FOR 8-10 DAYS FOR THIS ISSUE. THE DEALER COULD NOT FIGURE WHY THE SYSTEM QUIT....THEY HAVE REPLACED THE SENSORS, THE RF HUB, ETC. I HAVE JUST OVER 7,000 MILES ON THIS TRUCK AND THEY FINALLY GOT IT TO WORK CORRECTLY ABOUT A MONTH AGO. THIS WEEK, IT HAS STOPPED FUNCTIONING AGAIN. IF THE NHTSA REQUIRES THESE SYSTEMS TO BE ON VEHICLES FOR SAFETY, THEN CHRYSLER/MOPAR/DODGE SHOULD BE HELD ACCOUNTABLE TO ADDRESS THE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ram 3500