Ram 1500 Complaints

11,877 consumer complaints on file.

#11691383October 4, 2025
SERVICE BRAKES
My truck has an open N37 recall which affects the electronic stability control and causes the esc light, service abs system light and brake light symbols to illuminate, my local dealership has attempted to perform this safety recall however they have indicated they attempted to flash the software to the module but were unable to do so due to the defective/non communicating abs module. This is a crucial issue as the n37 recall rectifies issues with the Electonic Stability Control on my truck which may inadvertently illuminate the esc warning light and disable the ESC system as a result, loss of the ESC function could adversely affect the vehicles handling characteristics and cause a crash without warning. I have reached out to Ram customer care, but they are refusing to replace the defective module in order to cover the n37 recall indicating it's an out-of-pocket expense which is unreasonable. The n37 recall explicitly states the recall will cover parts and labor, the module isn't able to be flashed as the dealer's diagnostic machine isn't communicating with it, which is a hardware issue. Ram is refusing to comply and replace the abs module in order to rectify the safety recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691413October 4, 2025
ENGINE
Flexplate (flywheel) had tone wheel dislodge and destroy crank position sensor. After a $2200 repair quote from dealer and while at the dealer the repair shop claims the engine is failed completely and new ecodiesel engine is needed. Crankshaft is suspected failure. Vehicle had total loss of power when crank tone wheel failed. Very dangerous to find a shoulder without power while towing travel trailer. Vehicle was purchased due to longevity expected from diesel engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691393October 4, 2025
UNKNOWN OR OTHER
The uconnect radio system freezes. It will do this and then reset. Sometimes it resets multiple times before working. It will freeze when using the backup camera. The entire screen will be frozen until it resets itself it takes approximately 60 seconds for it to reset.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691392October 4, 2025
SERVICE BRAKES
I am receiving a check electronic brake system alert. I can no longer use cruise control, traction control or four wheel drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691278October 3, 2025
UNKNOWN OR OTHER
EPS Malfunctioning in an instant on the road. Never had this issue before, as I am driving on a curve, EPS or in this case a Red Flashing Steering wheel came on and my steering wheel locked almost causing an accident to myself, my safety was in a risk in an instant.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691314October 3, 2025
POWER TRAIN
Transmission has a delay when acceleration. This happens when i start to take off from being at a complete stop or.when i pull into traffic. Took it to dealer and they said they are aware of this issue. They did a relearn to the system but problem is still happening. This happens every day.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691129October 3, 2025
VEHICLE SPEED CONTROL
Throttle stuck at 4500 RPM. Had to stand on brakes and turn key off. Was backing into my back yard and almost hit the house. From dead stop pushed gas petal to back up and it took off at a high rate of speed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690930October 2, 2025
STEERING
I have a 2016 ram 1500 with 25,000 miles on it. the electronic steering went out on me and almost caused me to wreck into other traffic. they do have some 2016 ram trucks that have recalls on contaminated steering issues but mine did not qualify. after doing research it seems many other owners are in the same situation with the steering going out for no reason. I took the truck to the dealer and had recalls done to it but the steering was not on my trucks recall list. The issue is a danger and could have caused a really bad highway accident due to the steering going out. I think this issue needs to be told before more highway accidents or fatalities happen before this issue is addressed. Thanks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691018October 2, 2025
ELECTRICAL SYSTEM, SERVICE BRAKES, UNKNOWN OR OTHER
I have a bad ABS Module. Due to this, I dont not have ABS, traction control, or cruise control. I have been trying to get one for years, since roughly 2021... Again, I do not have ABS or tractions control, which are federally mandated to have. I have been told that the chips on this module is bad and that nothing that can be done. This is just wrong, and is a major safety concern on the road that I would hold the dealer liable for. Safety is a major concern here if I have to brake abruptly, or it is raining without traction control I fear for myself and others lives are at risk ... There were no warning, the light indicators just went off and started flashing... I feel this needs to be fixed asap, and I just recently learned that I could reach out here in hopes to find a resolution. If it cant be fixed, then I believe the dealer should have to buy the vehicle back as they are federally mandated to provide ABS and traction control on vehicles. Thank you for your time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691063October 2, 2025
ELECTRICAL SYSTEM:INSTRUMENT PANEL:FUEL GAUGE
The contact owns a 2016 Ram 1500. The contact stated that at start-up, the fuel gauge indicated that the fuel tank was on empty, even though the fuel tank was full. Additionally, the check engine warning light remained illuminated, with the message “Fuel Sensor Failure” displayed. The local dealer was not contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691092October 2, 2025
STEERING
I was driving to work when my steering wheel started to jerk when making a left turn, all of the sudden it became real hard to steer and became difficult to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691086October 2, 2025
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
Complaint Summary My 2022 Ram 1500 has a recurring safety issue where the engine shuts off unexpectedly after coming to a complete stop and then attempting to accelerate. This typically occurs at stop signs. When it happens, the dashboard flashes warnings, the emergency brake sometimes engages, and the truck prompts me to “apply brake and push start button.” I’ve nearly been rear-ended due to the sudden loss of power. Safety Concerns This issue poses a serious safety risk. The truck stalls in traffic, leaving me vulnerable to collisions. The unpredictability of the failure makes it difficult to drive with confidence, especially when transporting my family. Request for Action I urge NHTSA to investigate this issue further and work with Stellantis (Ram’s parent company) to identify the root cause and issue a recall or software fix. Owners deserve a safe and reliable vehicle, and this defect undermines that trust.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691061October 2, 2025
STEERING
The contact owns a 2023 Ram 1500. The contact stated that while either starting the vehicle, driving, or parking, the steering wheel was loose and then became tightened. Additionally, there was a burning odor near the front of the vehicle while driving 25 MPH. The vehicle was taken to the dealer, who determined that the steering rack had failed, and the steering rack lubricant had leaked out, resulting in the burning odor. The dealer replaced the steering rack, but the failure persisted. The vehicle was then taken to a second dealer, Nielsen Dodge Chrysler Jeep Ram of East Hanover (175 NJ-10, East Hanover, NJ 07936), who replaced the steering shaft and column, as well as the steering rack twice; however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690966October 2, 2025
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
The vehicle is a 2022 RAM 1500 Laramie Crew Cab that experienced a complete failure of the 48-volt eTorque battery pack and Motor Generator Unit (MGU). On August 1, 2025, at approximately 11,374 miles, the truck became inoperable and had to be towed to the dealership. The dealership confirmed the failure of the eTorque hybrid system components. The vehicle has remained out of service since August 1, 2025, with multiple delays in sourcing the required replacement parts (battery pack and MGU). As of early October 2025, the truck remains at the dealership and has been non-operational for over 60 consecutive days. Safety Concerns: This failure presented a serious safety risk because the truck could not be driven or restarted after it stalled in the middle of a busy street. If the failure had occurred on a freeway or in traffic, the sudden loss of power could have led to a collision, placing the driver, passengers, and others on the road at risk. Inspection and Repairs: The failure was reproduced and confirmed by [XXX] Dodge Chrysler Jeep RAM (La Mesa, CA). Chrysler/Stellantis engineering reviewed the case under Case #93835258 and authorized replacement parts. As of now, the vehicle is still not restored to operational condition despite multiple part shipments and attempted repairs. Warning/Failure Indicators: Prior to failure, the vehicle did NOT display warning lamps and messages associated with the hybrid system malfunction. Once the fault occurred, the vehicle could not run. Summary: Component(s) failed: 48V eTorque battery pack and Motor Generator Unit (MGU). Risk: Sudden loss of propulsion, high safety risk. Inspection: Confirmed by dealership and Stellantis engineers. Out of service: Vehicle has been non-operational since August 1, 2025 (over 60 days). Availability: The vehicle remains at the dealership and can be inspected upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690923October 2, 2025
AIR BAGS
The airbag system failed to deploy during a front-end collision. Despite significant damage to the front of the vehicle, none of the airbags activated. Yes, the vehicle is available for inspection upon request. The driver (my husband) hit his head on the steering wheel due to the airbags not deploying, which put his safety at serious risk. The lack of airbag deployment increased the chances of injury during the impact. The problem has not yet bee confirmed by a dealer or independent service center. We are in the process of having the vehicle inspected. The vehicle was seen by police and today insurance representatives will inspect it. However, the manufacturer has not yet inspected the airbag system No warning lights or messages were present before the accident. There were no signs that the airbag system was malfunctioning.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11690744October 1, 2025
SERVICE BRAKES
Emergency brake does not hold vehicle when parked. Had dealership look at brake system and everything is fine. When emergency brake is applied, I can drive off not realizing the brake is on until an alarm sounds that I am driving with it engaged. This has been ongoing for years. I checked multiple forums on this problem and I am not the only one that has asked about the particular problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690765October 1, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
Component or system that failed / malfunctioned The brake system (pads, calipers, hydraulic fluid) failed three times in less than 90 days. The right-side tie rod end also separated from the steering assembly. Both components are available for inspection upon request. How safety was put at risk The brakes repeatedly lost all stopping power while driving, with the pedal going to the floor and the reservoir emptying within minutes. On one occasion, the brake pads and caliper fell off the wheel assembly, confirmed by the dealer’s own shop manager. The tie rod failure caused uneven tire wear and a highway blowout, forcing an emergency tow. These issues placed me, my child, and other drivers at risk of a serious crash. Has the problem been reproduced or confirmed by a dealer or service center? Yes. Premier Auto (the dealer’s affiliated garage) confirmed and attempted repairs three times. On the third visit, the shop manager (Mike) stated that the brake pads were so low they had fallen off, causing the calipers to overextend and leak. Has the vehicle/component been inspected by others? Yes. Premier Auto inspected and repaired the brakes multiple times. Dobbs Tire & Auto later inspected after the blowout and diagnosed additional electrical issues. Documentation, invoices, and photos are available. Were there warning lamps, messages, or other symptoms? The brake warning light illuminated and the pedal sank to the floor during failures. No prior warning lamps appeared before the tie rod separation or blowout. The failures occurred suddenly while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690835October 1, 2025
ELECTRICAL SYSTEM
The alternator has went bad on my 5.7 V8 E-torque motor and the alternator is on back order from Dodge and no dealers are able to tell the owners when the part will be available. My truck has been down for a week with no end sight. I have reached out to Dodge on several occasions and then placed on hold only to have my phone calls redirected to an State of Indiana Dodge dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690464September 30, 2025
STEERING
Power steering completely goes out at random occasions and may or may not reset. Multiple times I have lost power steering driving on roadways and luckily was able to avoid a crash. Doing research they are expensive to replace the so called guilty parts. Rack and pinion on the eps module
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690515September 30, 2025
STEERING, ENGINE
The contact owns a 2019 Ram 1500. The contact stated that while driving 45 MPH down the road, the brakes unintendedly activated, and the vehicle stalled. The vehicle was towed to a mechanic who was unable to retrieve a fault code. Several unknown warning lights were illuminated. The vehicle was towed to the local dealer, where it was diagnosed, but the dealer was unable to determine the cause of the failure. Upon additional research, it was determined that the recall was completed under NHTSA Campaign Number: 24V653000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC), but the update was not performed, completed, or done correctly. The vehicle was repaired. While driving at an undisclosed speed, the power steering became inoperable. The vehicle was towed to the residence. Upon investigation, the contact located a Class Action Lawsuit. The local dealer was contacted, and it was diagnosed that the power steering module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 136,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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