Ram 1500 Complaints

11,877 consumer complaints on file.

#11690523September 30, 2025
STEERING
On September 22, 2025, I was driving my wife to the store in my 2014 Dodge Ram 1500 Tradesman 5.7L Hemi Pickup. I was at a stop light waiting to turn left. When the light turned green, I proceeded to start my left turn, as I entered the intersection there was a tremendous jolt causing the steering wheel to violently jerk out of my hands and making it nearly impossible to turn the steering wheel. After nearly colliding with another vehicle waiting at the light in the opposite direction, it took all my strength to attempt to steer my vehicle since all power steering was gone. I veered my vehicle into a business driveway right at the intersection and was able to stop my vehicle. After I stopped, I noticed a "Hazard Light" flashing on the instrument panel, it was the " Electric Power Steering Fault Warning Light". I have since learned that there is and have been a "Recall" for a Power Steering problem with Ram Trucks in the same Year Range.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690588September 30, 2025
ELECTRICAL SYSTEM
On [XXX}, the alternator went out on me 4 hours north of my home. I had it towed 30 miles to Canon Ram in Greenwood, MS. The check engine light came on about 20 miles before the issue escalated to the point where I had to pull over in a rest area and then completely died. The GPU alternator was not in stock and is reportedly on backorder; however, a recall was issued for the same item in previous model year Ram trucks. It's been 4 weeks with no date in sight for this being fixed. The order number is [XXX] for part 68623194AC made on [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690664September 30, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2015 Ram 1500. The contact stated that while driving 60 MPH, the vehicle lost automotive power with the message "Service Electronic Throttle Control" displayed, and the “Electronic Throttle Control System Fault” warning light illuminated and remained illuminated. The vehicle was taken to a local dealer, where it was diagnosed, and the contact was advised that the EGR Cooler was faulty and needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle had previously been repaired under NHTSA Campaign Number: 19V757000 (ENGINE AND ENGINE COOLING); however, the failure reoccurred. The manufacturer was notified of the failure. The approximate failure mileage was 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690683September 30, 2025
SERVICE BRAKES
Just driving car simple road driving, never been off road. ABS light traction control module dashboard lights come on as faulty. Four-wheel-drive will not engage, cruise control will not work. Brought it to the dealer hooked up to a machine faulty speed sensor. Initial repair of speed sensor was performed however, ABS lights , TCM lights are still on, four-wheel-drive and cruise control will still not work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690574September 30, 2025
STRUCTURE:BODY, ELECTRICAL SYSTEM
While driving the vehice on 9/23/25, it randomly turned off while driving down my street. Took a while to get it started again, then once it was started, it would not turn off. I brought the vehicle to a local shop. There were NO warning lights.The next day they let me know that the issue was from a faulty sliding backlite, there were cracks on the frame by the back windows that caused water to leak down around the window into a control module that was filled with water that caused the vehicle to randomly turn off while driving down the street then later caused it to not be able to turn off. If this issue caused the vehicle to turn off while on a highway or a curvy road it would have almost definitely ended with a severe accident. I got in touch with stellantis and they know about the issue but aren't willing to help in any way.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690517September 30, 2025
POWER TRAIN
I put the car in drive and heard a loud bang. When I went to move it sounded like metal scraping. It turns out the front differential cracked and came loose making the truck inoperable. The truck was not off road and has been well taken care of. The part is three weeks on back order for a new front axle because this is happening to many of the RAM trucks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690269September 29, 2025
ELECTRICAL SYSTEM
The contact owns a 2018 Ram 1500. The contact stated that while driving at an undisclosed speed, the Uconnect infotainment system intermittently failed, causing the defroster and rearview camera to become inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690327September 29, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Uconnect is erratic Heated seats turning on, unable to call 911, climate control turns on and off or changes temp from hot to AC turning on. Radio changes stations. Apps flipping from on to another. Unable topair phone to uconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690422September 29, 2025
SERVICE BRAKES
I took my truck to the RAM Dealership to check my ABS light on and Brake light on and 4 warning messages that the Brake system needs to be serviced. In the afternoon I called the dealer and the answer was that the ABS module failed and needs to be replaced, but the part is on national backorder and they cannot provide an estimate on when and even if a part will ever be available for my ABS module repair. Now I will be handed the keys to my truck back tomorrow where all warning lights are still on and no repair is even on the horizon, and it is still safe because the hydraulic brakes are still working. The ABS module however might not be replaced in a long time and I will be driving my vehicle without it working properly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690417September 29, 2025
UNKNOWN OR OTHER
On Sept 22, 2025, the vehicle completely shut off while my son was driving the car to school. The car was in Drive and gave no warning at all. It just shut off in the middle of the road while he was driving appx 25-30mph. He was able to restart the car and get to school safely. When he left school a few hours later and started to drive home, the car shut off again, without warning and while it was in Drive, again appx 25-30 mph. He was able to restart it, and then pulled into the nearest parking lot, and had the car towed to the dealership. On Sept 25, the dealer said they updated the software for "PCM" and "TCM", and replaced the Ignition System Control Module. I picked the car up later that day and began to drive home. About 10 miles into my drive home, the vehicle shut off again, without warning. The car was towed again and now the dealership is telling me they can't find anything wrong with it. This car is going to cause a serious accident and/or a serious injury or death.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690372September 29, 2025
ENGINE, SERVICE BRAKES
In August of this year while the truck was moving, it just shut off and the parking brake was engaged. I brought it to the dealer and they checked the truck through the computer. They could not find any issues. Just this past Saturday 9/27/2025 while i was backing up into a parking space, the vehicle shut down again in gear and the parking brake was again engaged. I call the Service dept at Gainesville Dodge in Florida and have another appt for a week from tomorrow. The first occurrence was 8/2026 I called another dealership in Starke Florida and spoke to their service dept. They informed me they have had the same issue with other Ram trucks but cannot find the cause. This unexpected shutting down is extremely dangerious! I searched the internet and found this issue is not uncommon. There were many reports of the same issue happening to other owners. Shutting down on a major highway can cause a major accident when this occurs. This needs to be looked into by your agency. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690329September 29, 2025
POWER TRAIN, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
I was driving on the highway going the speed limit and the car suddenly slowed to 35 and all sorts of lights (check engine light and others) came on and messages went across the screen about the throttle control and stability control. This is the 4th time this has happened to me. Each time I bring it to the dealer and am told "its a known computer glitch" or that there is a fix but it continues to happen again. Suddenly losing power and speed has caused other drivers to slam on breaks, swerve, etc. In order to reset the car I have to pull over on the highway to restart it. This is putting my safety and the safety of others at risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690221September 28, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: BLIND SPOT DETECTION, STEERING
Upon starting my vehicle, numerous warning lamps/messages appeared to include: - "Service Electronic Stability Control" - "4WD System Temporarily Unavailable" - "Auto Emergency Braking (AEB) Off" - "Blind Spot Alert Unavailable Service Required" (the blind spot indicator lights on the side mirrors were also illuminated) In addition to the above warnings, I no longer had electronic power steering, making the vehicle nearly impossible to turn. Thankfully I was parked when all of this occurred. Had I been driving, the loss of power steering alone could have been catastrophic. I shut down the vehicle hoping that the issues would resolve upon restart. Unfortunately they did not. It took multiple more shutdowns/restarts and approximately 20 minutes before the problems disappeared and the vehicle seemed to be functioning properly. I immediately drove the vehicle to the dealership for service. As of this writing, they have not been able to replicate the problem nor find a cause.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690166September 28, 2025
POWER TRAIN, ENGINE
While towing, my truck threw P00AF-00 Turbocharger Boost Control Module "A" Performance and ABS C121C-00 Torque Request Signal Denied codes and I lost power due to turbocharger not engaging. Alarms that were lit included CEL, Service Electronic Throttle Control, and the Stabilizer system. The safety aspect is the loss of power while towing on a highway. The original code was cleared by my hometown dealer and vehicle ran well. 130 miles later it happened again, cleared by dealer in Parkersburg WV On the way home it happened a 3rd time. After parking for half an hour the alarm lights went off and I had full power. A day later the CEL also went off leaving no evidence of a problem on my dash. The vehicle is scheduled at the local dealer tomorrow (9/29/25) The trailer and truck combination was well within the towing limits of the vehicle. There are various threads in RAM owner groups that allude to this problem in the Gen 3 Ecodiesel The truck is under an extended warranty from MOPAR...hope they resolve the problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690133September 27, 2025
UNKNOWN OR OTHER
HELLO. I HAVE A 2013 RAM 1500 4D SLT 3.6L V6 2X2 6 1/3 FT. SINCE AUGUST 12 2025 IT STARTED TO HAVE PROBLEMS WITH THE RACK AND PINION. FROM THEN TILL TODAY MY TRUCK CANNOT BE DRIVEN BECAUSE ITS A SAFETY HAZZARD. IT TURNS ON BUT YOU TOUCH THE STEERING WHEEL AND IT GOES COMPLETLY FROM RIGHT TO LEFT WITHOUT STOPING, IT DOES IT ALSO OUTSIDE WITH THE TWO FRONT TIRES, NON STOP FROM LEFT TO RIGHT WITHOUT NO INVOLVEMENT AT ALL. IT CANT BE DRIVEN FOR FEAR OF CRASHING SOMETHING OR SOMEONE DUE TO FAULTY RACK AND PINION. ITS VERY BAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689820September 26, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, UNKNOWN OR OTHER
Courtesy jeep dodge ram on Adamo dr in Florida does not have parts for recalls. They say they are forever back ordered. the ABS Control module which THEY advised is recalled on this vehicle but WILL FORVER BE OUT OF STOCK, so what I’m going to ride around with no ABS? Very upsetting. Paid them 56k for this vehicle originally and they can’t honor recalls. They tell you, just buy a new vehicle. Seems fishy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689886September 26, 2025
STEERING
I experienced total failure of the power steering system during a low speed turn in heavy traffic. Thanks to the quick response of another driver no accident occurred. There's several other complaints about the power steering failure on the 2013 RAM 1500. This should be looked at for a recall. Had my daughter been driving she and others may have been injured. RAM dealerships refused to acknowledge any problems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689908September 26, 2025
SERVICE BRAKES
Anti Lock/skid brake module doesn't work, anti lock, anti skid, & Brake warning lights are all on. Service repairman informed me Ram stopped making repair parts for this. Problem is constant and has caused locked brakes, skid and a near collision. Warning lights on continuous. What am I supposed to do about this? I have a $20,000 vehicle unsafe to drive and can't repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689919September 26, 2025
STEERING
On Thursday, September 18th 2025, I was driving out of a local Publix parking lot and the power steering on my 2013 RAM 1500 locked up and the dashboard alerted me with a "Service Power Steering" message. I had almost no control over my vehicle at that point and managed to use all my strength to keep the truck straight until I was in a safe place to park it. However, my wife also uses my truck and if this happened while she was driving, the safety failure could've resulted in an accident, causing injuries to her and others. Almost immediately, I called the local Dodge Chrysler Jeep RAM dealer in town to make an appointment. After it was towed to the dealer on 22 Sep, I gave them the details of what happened. After a couple hours, the Service Advisor called me and told me the diagnosis was a failed Electronic Power Steering Gear and that the entire steering rack would need replacing. This specific component that failed on my 2013 RAM has been the subject of the VB9/NHTSA 19E-077 safety recall due to a contaminated circuit card assembly that may short circuit. However, no recall ever included my VIN so I was not made aware. Only after the incident and resulting diagnosis did I learn that FCA failed to recall all vehicles with this issue. This is confirmed by reading the accounts of other NHTSA safety claims for 2013 RAMs with the same component failure. There were no steering problems present prior to the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689972September 26, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM
The anti lock brakes warning light is illuminated and dealership has no repair parts to fix the defect resulting in an unsafe condition. this also results in an inability to operate the cruise control function of the automobile . The condition has existed for over one year with no ability to obtain the needed repair parts to remedy the situation. obviously RAM/DODGE has no interest in resolving this issue without the intervention of some regulatory authority.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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