Ram 1500 Complaints

11,877 consumer complaints on file.

#11689883September 26, 2025
AIR BAGS, ELECTRICAL SYSTEM
Every time my wife sits in her passenger seat the SOS warning goes off like it’s trying to call for help, but the call doesn’t go through. Thankfully because there is never a problem, and now the airbag warning is saying it’s not working. Our dealership said the part needed was on back order and they couldn’t get it any faster unless we called customer support. Which is what I thought they were! It was then expedited. On top of all this we are traveling from clear across the country.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689828September 26, 2025
AIR BAGS
Airbag service light coming on and off. I saw there was a recall on this but they are saying my truck is not on the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689637September 25, 2025
STEERING
The contact's grandmother owns a 2019 Ram 1500. The contact stated that the vehicle had been experiencing an intermittent loss of power steering functionality. The power steering warning light was illuminated. The vehicle was taken to the dealer, who informed the contact that a fee would be charged for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and advised the contact that the vehicle was not covered under NHTSA Campaign Number: 19E077000 (Steering); because the VIN was not included. The contact was referred to the NHTSA Hotline for assistance in adding the VIN to the recall. The failure mileage was approximately 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689646September 25, 2025
FUEL/PROPULSION SYSTEM
Failing fuel pump
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689664September 25, 2025
STEERING
The contact owns a 2014 Ram 1500. The contact stated that while driving at various speeds, the steering wheel felt stiff and became difficult to steer in either direction. The “Service Power Steering” warning light was illuminated. An appointment with the dealer was scheduled to inspect the vehicle. The vehicle was not yet repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689683September 25, 2025
STEERING
Loss of power steering while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689692September 25, 2025
FUEL/PROPULSION SYSTEM
The vehicle had a recall of a high-pressure fuel pump. I was driving on the freeway when the vehicle suddenly stopped. I had the vehicle towed to the closes dealership. I was told that at the time the manufacture did not have the parts to replace the fuel pump and the debris passed through the system damaging filter and the catalytic converter. I was told by the dealership mechanic that there were metal shavings through-out the system. They partially repaired it and once I went to register my vehicle at the DMV they wanted proof of the recall repair. I took the vehicle back but the dealership does not wish to repair the consequential damage the recall caused. I still do not have my vehicle or proof the vehicle is in a safe working condition. Dealership and Manufacture refuse to repair the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689704September 25, 2025
FUEL/PROPULSION SYSTEM
The bracket connecting the fuel tank strap to the frame has broken and left fuel tank unsupported. Extreme fire hazard is fuel tank becomes disconnected or leaking
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689780September 25, 2025
ELECTRICAL SYSTEM
I bought a new battery from the Chrysler dealership in February of 2023 that started going bad in May of 2025. It is under warranty until February 2026. On May 28th 2025, I was attending a canine seminar out of town. At the end of the day, I went to start the truck & the battery was dead. I was able to get a jump start & immediately took it to a local retailer to have the starter, alternator & battery checked.The battery had Indications of going bad, the alternator & starter passed the tests. I purchased a mobile jump starter to make sure I wouldn't be left stranded somewhere. When I returned home, I scheduled an appointment at the dealership to have them replace it. The dealership kept it overnight & said their diagnostic machines did not give the code that allowed them to replace the battery under warranty. I was getting ready drive to Indiana from Florida & wanted to make sure it would be safe.I then drove to Texas after that, then back home, about 1200 miles each leg. When I went to leave to Maine a couple weeks later, the truck would not start. I was able to use a jump starter to get it going. When I got to Maine, I scheduled an appointment at the local dealership to have them check it. They ran the same tests & said they could not get the code to replace the battery under warranty. It became increasingly difficult to start the truck & even got to the point where I couldn't use a mobile jump starter to start it. When I returned from Maine, I made an appointment with a reliable mechanic who said the battery was swollen & leaking acid. He said it was ready to explode, potentially catching the engine compartment on fire. At that point I contacted the dealer again, and they said that yes, with acid leaking & the battery swollen, they could replace the battery under warranty. It should never have gotten to the point where the battery had to be leaking acid to get it changed out under warranty, the testing the dealerships do does not properly identify bad batteries. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689672September 25, 2025
STEERING, SERVICE BRAKES, ENGINE
Over the three years of ownership we have had four occurrences of random stalling when taking left turns, where the engine stalls out, and the emergency parking brake engages. This can easily be a life threatening occurrence as it happens in the middle of the intersection during the left turn and it takes time to confirm the car is turned off, then need to disengage the emergency brake and THEN restart the car, all while stuck in the middle of an intersection. We reported this to multiple dealerships, the one we purchased at and the ones giving us service. The Joe Ricci's Marlette Chrysler Dodge dealership ran the diagnostic test and did not find any error messages. This problem keeps occurring and needs a recall before more people our hurt and/or killed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689347September 24, 2025
STEERING
C2217-00 ELECTRIC POWER STEERING MODULE INTERNAL. Completely lost power steering could not steer vehicle. The vehicle has not had power steering since repair facility attempted to diagnose and clear code. diagnosed as faulty power steering control module. Code could not be cleared. There was no prior warning to loss of steering. Had to have towed to repair facility could not steer still remains there parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689381September 24, 2025
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
There is an issue with the turn signal and apparently all models 2021-beyond have this recall. The right turn signal will not turn on at all, and the left is always on when in neutral. This issue has come and gone but it’s been the case for the last few weeks again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689429September 24, 2025
ELECTRICAL SYSTEM, ENGINE
I purchased a brand new 2020 Ram 1500 with 5.7-liter hemi ETORQUE engine in 2020. The vehicle had been making a squealing noise since before 40k miles. Dealership was unable to identify issue on numerous occasions. On 4/8/2024, with vehicle mileage at 74k miles, the noise worsened to a point where the vehicle was not drivable. They identified the "Alternator" (MGU) to the etorque needed to be replaced. The part was on back order and did not arrive until 6/24/2025. At which the dealership replaced the part and expedited the return of the vehicle without proper assurance that the replaced part, fixed the vehicles problem. Less than 375 miles later, a system battery saver came up on the dash. Turning off all electronics in the vehicle including but not limited to A/C and radio. Temps were more than 100 at this time. Within less than 550 miles, the vehicle lost all power and shut off while in the middle of an interstate. I lost my power steering and luckily was able to move onto a narrow shoulder but was left in a very dangerous situation with my family on the side of a high-speed interstate, awaiting a tow truck for hours, without rear end protection. There were a lot of close calls and no urgency from RamCare Stellantis. I was told that the vehicle can only be seen by a certified ram technician. The only certified Ram Dealership that was willing to help was more than 30 minutes away, where the vehicle still sits today. Now the vehicle has been at a dealership since that break down on 7/3/2025. Awaiting another back ordered part, with no estimated eta. This time it is awaiting a 48V Power Pack, related to 8yr/80k mile warranty. I am having to pay out of pocket for a rental, while still paying on a car loan and insurance on a vehicle I have not been able to use since April. Customer service has been horrific handling my case. Leaving myself with no certainty that I will ever see my vehicle again or if the long awaited back ordered part will in fact fix the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689432September 24, 2025
SEATS, UNKNOWN OR OTHER, ELECTRICAL SYSTEM
A cracked backlite frame resulting in an interior water leak (crack is visible from the outside). Water leaks from the top of the backlite. There is a recall under Warranty Bulletins: U.S. D-23-17 (TSB: 23-098-23) for the same make, year, and model as this vehicle, but it is not listed as a specific recall for this VIN. In addition to the risk of mold in the vehicle, electronics located below the leak, such as the RF Module beneath the rear seat, could also be damaged. This could lead to the inability to remotely start the vehicle, or even start it at all, due to the module being used to recognize the key fob before the vehicle starts. This could strand an individual and represent a safety concern in this aspect. The problem is well known on other vehicles; see the previous reference for Warranty Bulletins: U.S. D-23-17 (TSB: 23-098-23). However, it is not listed for this VIN. The dealer and auto body shops have inspected the problem, and they can confirm that this matches the problem listed in the TSB. No warnings or messages, as this is a common manufacturing defect for this vehicle's make, model, and year. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689449September 24, 2025
FUEL/PROPULSION SYSTEM
The frame bracket to the gas tank fuel bracket malfunction causing tank to lower and gouging the drive shaft
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689574September 24, 2025
ENGINE
Failed Motor Generator @ 74,000 miles while is covered under the Federal emissions warranty. Vehicle has been off road for 30 days with no ETA on replacement parts
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689363September 24, 2025
POWER TRAIN
Truck randomly will go into neutral after being placed in gear and moving. I will place the vehicle in drive to exit my driveway. It has happened twice at the exact same spot/conditions. As I turn out of my driveway and begin to accelerate the truck will tell me to put shifter in park and select gear. The truck places itself in neutral. You must come to a stop, put in park then back to drive and continue on. This is extremely dangerous if it were to happen at the wrong time! Fortunately I live on a back road with little traffic but if it happens in a bust intersection there will very likely be an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689111September 23, 2025
STEERING
In my 2013 Dodge Ram, after 12 years of running and driving practically perfectly, my Electrical Power Steering failed in June 2025 and lost power steering. My wife could have gotten into a collision. Even though this issues is part of a general recall issue for RAM during 2013-2016 models about, my RAM dealer has instructed me that VIN # is not part of the recall I had to pay out of pocket to repair. Not sure exactly why my vehicle was not included even though we had the same problem it appears. My understanding is that the NHTSA has been investigating this since 2023 but I don't know if there has been an outcome. Do you know? My understanding RAM doesn't even make new parts for this but instead a used refurbished part (RAM Part #R8573449AA). The offical RAM part is out of stock so my dealer replaced it would two aftermarket parts - both failed and I paid $6,200 and we have not been able to drive my truck in 3 months. Currently my truck is at the dealer collecting dust. RAM and MIchigan and my local Dealer (Hendrick Dodge Ram in Cary, NC) are trying to located a now a 3rd replacement part that is the official RAM part. There is no definitive date yet when my vehicle will be repaired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689297September 23, 2025
STEERING
On [XXX] the power steering icon on my dash turned on. I was parked at post office and had to call tow truck as I could not turn the wheel. I was fortunate that I was not driving as a week prior I was driving from Morro Bay to Bakersfield, I currently am dealing with tennis elbow and it would have been impossible to steer if it failed while driving. The truck is currently at my local dealership and they have verified that it needs a replacement EPS rack to resolve the issue. I was on my way home from work, stopped at the local post office and my traction control light flashed for a few minutes. I arrived at local post office, turned truck off and when I returned to my vehicle to turn on the red light signaling that power steering had failed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689284September 23, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS, BACK OVER PREVENTION: WARNINGS
Components keep going offline, about 5 times a week. Larry Miller RAM, says there's nothing they can do, since the technology is so new. So I purchased a $84k vehicle for their safety features, that don't work 50% of the time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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