Ram 1500 Complaints

11,877 consumer complaints on file.

#11692195October 8, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My wife and I were driving at approximately 30 mph down a street with no vehicles or obstructions around. My truck auto braking initiated and locked up the brakes stopping us immediately and the vehicle turned off. I've taken the truck to the dealership for other electronic errors and issues, but they always get dismissed since they don't stay stored for the dealership to troubleshoot. They always clear when the vehicle restarts. Minor injuries from seatbelt due to sudden stop. Unsure of other damage to vehicle or tires. Thankfully no cars were behind us or we would have been rear ended.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692019October 8, 2025
ELECTRICAL SYSTEM, VISIBILITY/WIPER
Vehicles headunit no longer functions, backup camera system is also in-operational. Due to apparent over the air (OTA) updates to the uconnect infotainment headunit there is a widespread and known issue of, during the automated firmware update process, the vehicles battery being drained completely. This causes the vehicle to lose all power and the head unit to then fail the update process which creates a failure state for the headunit. In this particular case the headunit is "bricked" prescribled troubleshooting steps have been attempted but screen only displays: ("Software Update Update failed. Please re-insert USB Device.") according to a dealership service technician needs to be replaced. But there are none available for order. 2021 Ram 1500 BH UC 4 8.4" w/o nav.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691793October 7, 2025
VISIBILITY/WIPER
THE REARVIEW CAMERA ON THE VEHICLE DISPLAY A BLACK SCREEN IN PLACE OF THE REARVIEW IMAGE. THIS PROBLEM HAS BEEN FIXED BY THE DEALER MULTIPLE TIMES AND AFTER A WHILE THE REARVIEW CAMERA DISPLAY A BLACK SCREEN AGAIN. THIS IS AN ISSUE WHEN BACK PARKING OR JUST GETTING OUT FROM PARKING SPOT. ITS HARD TO SEE WHAT ITS BEHIND, SPECIALLY CHILDREN WALKING BEHIND IT. PLEASE I ASK TO LOOK INTO THIS ISSUE FURTHER SINCE I CONSIDER IT CAN PREVENT ANY FUTURE ACCIDENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691857October 7, 2025
STEERING
The contact’s husband owns a 2014 Ram 1500. The contact stated that while her husband was driving 45 MPH, the vehicle lost power steering functionality with the message "Warning Power Steering" displayed. There were no warning lights illuminated. The vehicle was taken to an independent mechanic to be diagnosed, and the contact was informed that the power steering gear was faulty and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691902October 7, 2025
STEERING
Electric Power Steering Module went bad causing loss of steering assist.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691915October 7, 2025
UNKNOWN OR OTHER
Hello. There is a recall on this vehicle (VB1) for vehicles manufactured up to 10/2019 My vehicle was manufactured 12/2019 with the same defective EGR COOLER that caused the recall on this vehicle. The manufacturer is saying they will not take car of the issue under warranty as my VIN number is not included in the recall. They are saying I need to contact you folks to include my VIN number into the recall. Are they correct? Are you able to assist in that? Really appreciate any help or guidance on this. Thanks [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691971October 7, 2025
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Driving on the highway with cruise control set, heard a beep and looked at my instrument cluster. Cluster went blank, cruise control turned off, lane management turned off. Then another beep turned on instrument panel and now was frozen at 0 as I was driving at highway speed. Next I was stopped at the off ramp and instrument panel said I was doing 57. I have videos of it happening. And it is in a constant frozen to reboot stage
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691961October 7, 2025
VEHICLE SPEED CONTROL, ENGINE
On September 11, I remember because of the date, I was coming up to traffic on Flamingo heading east to Nellis Rd. As I started to brake the truck suddenly accelerated rapidly. I slammed on the brakes and barely stopped in time to not rear end the car ahead of me. I put it into park, then put it into drive and I made it home. This happened again yesterday October 6 as I came through the Carls drive through. Had to slam on my brakes again to stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691907October 7, 2025
ELECTRICAL SYSTEM, STEERING, LANE DEPARTURE: ASSIST
My 2025 Ram 1500 Big Horn, ~6,000 miles) experienced a steering-assist failure and then a ruptured coolant hose that sprayed coolant over electronics. Dealer (Hendrick Hoover) refused warranty service and instructed me to leave their property. Ram Customer Care told me to drive the unsafe truck home while my child was onboard. The vehicle is now inoperable and unsafe. I have photos and video of the leak and the dealer refusing service. I request an urgent safety investigation and that NHTSA notify Stellantis that my vehicle presents a clear safety risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691763October 7, 2025
FUEL/PROPULSION SYSTEM
Change in acceleration since purchasing truck. Discovered recently the fuel pump was causing the problem. Also the air bag light comes on and warning of a safety issue.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11691610October 6, 2025
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
The contact owns a 2020 Ram 1500. The contact stated while driving at 20 MPH, the message "Alternator Fault Detected" was displayed. The vehicle lost motive power and came to a complete stop in the middle of the roadway, where the vehicle was unable to restart. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691616October 6, 2025
AIR BAGS, SERVICE BRAKES, ENGINE
My vehicle had issues from the first day. I purchased the car on the day of delivery. The vehicle had a check engine light since then the vehicle has been repaired six times at the dealership and still has issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691574October 6, 2025
POWER TRAIN
The contact owns a 2021 Ram 1500. The contact stated that while driving 40 MPH or slower, there was an abnormal whining sound coming from the engine compartment. While attempting to accelerate, the vehicle intermittently hesitated and slightly surged forward before accelerating. The failure had become more persistent over time. There were no warning lights illuminated. The contact found information related to NHTSA Campaign Number: 23V265000 (Power Train); however, the VIN was not included in the recall. The vehicle was taken to be diagnosed, and the contact was informed that the motor generator had failed and needed to be replaced. The vehicle was in the process of replacing the motor generator unit. The manufacturer was not informed of the failure. The failure mileage was approximately 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691569October 6, 2025
POWER TRAIN, ELECTRICAL SYSTEM
This vehicle has less than 3,000 miles on it and has been in the shop at least three times for a recurring issue with the transmission "lunging" and "clunking hard upon down shift and upshift (automatic). The electrical system and computer are confused and cause the vehicle to literally stop and not engage in gear while driving! Today, the truck was in DRIVE awhile I was sitting at a light in heavy traffic. When I hit the gas at light change, the truck revved up but did not go! I was almost hit from behind as I had no brake lights indicated. Additionally, I kept getting a flashing gear selector indicator knob saying to put the TRUCK IN PARK AND SELECT THE DRIVE OPTION. I did but it still wouldn't go. I then got a software update light on the screen and the CHECK ENGINE LIGHT came on. I finally had to literally wave people around me in traffic as I was stalled out. I turned the truck off, restarted and it moved forward BUT at a high RPM. I have parked the truck but the dealer service is full up until late in the week and RAM CARE representatives were foreign and did not speak English well (I could not clearly understand them in my emergency call). Dealer is unwilling to act decisively to a life or death situation (opinion mine). SO we need to ensure we don't get killed or injured (God forbid) and IF there is a serious incident with this vehicle, there is documentation to attest it has been "serviced" several times for the electrical system fluctuating, the transmission dropping, and the engine not engaging the power train while driving. Attaching a PHOTO of the CURRENT Dash Lights (Warnings on the Left) and check engine light being on AFTER I got the vehicle re-running.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691416October 5, 2025
STEERING
Power steering. Steering warning light (Steering service required) comes on randomly for a second or two and then goes away. Making steering and controlling the vehicle very difficult. Several trips to repair shops that run a diagnostics computer scams come up with nothing. Mechanics have check for shorts but say nothing looks out of the normal. This make model and year has had 197 vehicles recalled for what I believe to be this issue. Has been happening for the past couple of weeks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691427October 5, 2025
STEERING, SUSPENSION
Starting to turn left and the power steering stopped working and made me go straight. Took it to dealer and checked out Power steering rack. I had no other option than to order part since this is the only vehicle i have. Immediately after the malfunction on the turn the "Service power steering" warning lamp showed up on dash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691496October 5, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
My ABS brake module has failed with warning lights just appearing this month (9/19/25) and I took it to the local RAM Dealer for confirmation of the problem on (09/30/25) and the Ram/Stellantis dealer told me the part is not available anymore, the internet research confirms Stellantis stopped producing the necessary module for my year truck. My truck is paid off and the dealer (Naples Dodge) told me my options was to trade it in to them for a new vehicle offering me only 8000 dollars for my truck. Then they charged me a diagnostic fee for a repair issue they cannot even fix, this seems like a manufactured problem to force customers of older trucks to upgrade to a more expensive vehicle. I only have basic brake systems now, no ABS obviously a safety risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691521October 5, 2025
FUEL/PROPULSION SYSTEM
See pictures. Also reference ODI 11691063 complaint. This ram should be added to the ram 2016 existing recall for fuel sensor recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691444October 5, 2025
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
The 2024 Ram 1500 3.6L V6 E-Torque engine stalls at low speeds. Without warning the engine shuts off and the emergency brake automatically engages, when the truck comes to a stop it shifts into park, and I have to restart the truck. Fortunately this has only happened in parking lots at speeds of around 5mph. This has happened twice so far. The battery voltage dropped from 13.8 volts to 12.2 volts during both stall events. The truck is 1 year old with 15,324 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691354October 4, 2025
SERVICE BRAKES
ABS Module failure. Cannot be repair due to discontinued part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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