Ram 1500 Complaints

1,938 consumer complaints on file.

#11424156July 9, 2021
UNKNOWN OR OTHER
Blurry back up camera image with surround view camera option
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423785July 7, 2021
ENGINE
My vehicle's engine stalls (turns off) while driving at slow speeds. After stalling the transmission tries to put itself in park and the electronic E-brake is automatically applied causing the truck to grind and stop abruptly. This is a safety concern because the vehicle automatically and abruptly stops itself not providing an opportunity to safety move out of traffic. There is also high risk and concern of someone behind the vehicle colliding due to the abrupt stop. The vehicle has been brought to an authorized dealer with no codes or ability to duplicate the problem. No warming lights, messages, codes, or symptoms prior to or after it happening. The vehicle is brand new, happened twice with less than 4,000 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423525July 6, 2021
UNKNOWN OR OTHER, VISIBILITY/WIPER
Backup camera sometimes has blank screen and guide lines sometimes are not there and zoom function does not work when no guidelines. Truck has been to the dealership 5-7 times, in January they replaced the camera itself but did not fix the issue. I was to they cannot do anything at this point unless it fails at the dealer. It does not have the trailer backup camera.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423496July 5, 2021
ELECTRICAL SYSTEM
Engine stalled at 10 to 15 MPH and the transmission shifted to park automatically. All games, cluster and dash controls were out, no power. This happened with a 8000 lb travel trailer attached.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423384July 4, 2021
ENGINE, POWER TRAIN, SERVICE BRAKES
Was making a left had turn from a stop sign and my truck just shut off. I was going roughly 5 mph or less when this happened. I was able to coast for a second until the emergency brakes came on for some reason while the truck was still in drive. The only thing that came up on the dash was something along the lines of “put the vehicle in park and apply the brake to turn off parking brake and to start the vehicle”. The radio and all electrical related stuff seemed to have stayed on. This is the first time this has happened since I bought the truck and I only have roughly 700 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423045July 1, 2021
ENGINE
Driving on city streets at low speed, the engine has stalled 3 times from April to July 2021. All 3 times occurred within 5-10 minutes of starting the vehicle. Approaching an intersection, then slowly making a turn (once turning left, twice turning right) and attempting to accelerate. As the accelerator is pressed, it’s as if no signal is sent to the engine, then the engine stalls. The info screen on the dash instantly says to press the engine start button, but when pressing, it then says to put the vehicle in park. The truck is brought to a stop in the street, then the truck automatically sets the parking brake (auto parking brake is deactivated in settings). The truck is then shifted into park, engine restarted and parking brake released. Each time this has happened has been at speeds less than 5mph. The vehicle has less than 5,000 miles. No warning lights prior to engine stalling, none showing after. All electronics in the vehicle continue to work properly as the engine stalls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422790June 29, 2021
ELECTRICAL SYSTEM, BACK OVER PREVENTION: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The truck previously shut off twice during a left and then a right turn. That was around 120 and 200 miles on the truck, respectively. Only other issue was during a turn the radio changed channel autonomously. Today with 1700 mile I backed it up and then put it in drive. The truck shut off and kicked every fault code on the truck. When trying to start it back it would not turnover and kept turning things on and off like the electrical system was possessed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422715June 29, 2021
POWER TRAIN
I turned left from the center lane into the driveway of my bank. After crossing the driveway apron, the truck engine died leaving me rolling through the parking lot. The vehicle sounded an alarm stating that it needed to be placed into Park to start the engine. The engine restarted after I came to a stop, placed the vehicle in park and pressed the ignition button. This failure could have happened at any time leaving me stranded in traffic, potentially at high speed where it could have caused a severe accident injuring myself or others around me. The vehicle has not been inspected yet by the dealer but will be when it's brought in for the pending recall related to the backup camera. I did inspect the Power Distribution module under the hood when I returned home and found that several of the relays were not fully seated in their sockets, with some of the relays physically tilted to the side. I then proceeded to properly seat all the relays. I also found that at least 75% of the fuses in the module were not fully seated in their sockets. There are numerous reports online of others that have experienced these same failures.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421469June 19, 2021
TIRES:SIDEWALL
Properly maintained factory installed tire had a no notice sidewall blowout at 50mph. There was no load in the bed. Noticed rough ride and tire pressure system went from properly inflated to 1. Kept the tire after replacing at a Firestone dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421421June 18, 2021
SERVICE BRAKES
Trailer brake controller failed while towing a new camper. I was getting a "trailer brake disconnected" and "Check Trailer Brake Wiring" message while towing. The issue was intermittent and unpredictable as to when the failure would occur. I almost wrecked, because of this issue. This is very dangerous, puts my safety and others at tremendous risk of the trailer and tow vehicle not being able to stop or cause sway. The trailer brake controller has been inspected before by Prestige Ram in Colorado. I had brought the vehicle in on 5/25/2021 to a the Ram dealership to service a different issue, the back up camera not working. They ordered a new trailer brake control module to fix that issue. The dealership service advisor said this is because the camera wiring runs through the trailer brake control module. On June 7th, I called the service advisor about the trailer brake malfunctioning and was told that it's related to the same issue as the back up camera not working. And, Replacing the brake controller when it arrives, will fix the trailer brake disconnect issue as well. As of today(6/18/2021) I am still awaiting for this part to be provided by the manufacturer and the repair to be completed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420980June 15, 2021
AIR BAGS
Air bags sensor error light is on (red light)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420786June 13, 2021
ENGINE, UNKNOWN OR OTHER
I started the truck and drove about a 1/4 mile in my neighborhood. I never got over 20 mph. I approached a red stop light to turn right. I stopped at the light to check for traffic. I then proceeded to turn right and 1/2 way through the turn the truck shut off without warning and it automatically applied the emergency brake. Luckily there were no cars coming in the right hand lane else we could have been hit. I am taking it to the dealership tomorrow for inspection. The info screen notified me that the emergency brake had been applied and that the transmission had been autoset to park. It said to apply the brake to start the truck (it has push button start). I did so and the truck started. I disengaged the emergency brake and the truck then drove normally the rest of the trip.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418807May 27, 2021
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, UNKNOWN OR OTHER
I was turning right, going less than 5 MPH when the truck stopped abruptly in the middle of the lane. A message came on the dash telling me to switch the shifter to park. The emergency brake was engaged automatically. I had only applied minimal accelerator and didn't have my foot on the brake. After a few seconds, I was able to disengage the parking brake and continue on my way. This was very dangerous as there were people behind me that may not have noticed my abrupt stop after turning. This puts the safety of myself and my children at risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418423May 25, 2021
ENGINE, UNKNOWN OR OTHER
Pulled out into Traffic SEVERE lack of acceleration almost cause Me to get hit in the Driver side door. Got online and noticed a lot of People complaining about a Pedal Lag. This Is DANGEROUS and needs to be addressed. This is a 2021 Ram with 283 miles on it again this is a DANGEROUS issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418271May 24, 2021
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
Making a right hand turn into school parking lot at 7:11 am this morning the engine died, steering went stiff and emergence parking break set. Almost caused a very serious accident with injury's to multiple minors. Was moving 11 MPH with my foot on the brake into the right turn, when I let off the brake the engine died. The cluster screen told me to place the vehicle into park and release the emergency brake.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417697May 18, 2021
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Backed out of garage, rolled down driveway and turned left onto my street. Drove about a tenth of a mile to the stop sign, pretty easy with light gas since truck was still warming up. Rolled slowly (2-3) mph to make a right turn lightly feathering the gas and 3/4 through the turn pressed a little more on the gas and truck died. Just before it came to a stop, the parking brake engaged and a message on screen said to place vehicle in park. Engine started back up after I came to a stop and put it in park. No codes or other messages displayed. If I was pulling on to a busy street there would have been a very high chance that I would have been hit. 2021 Ram 1500 hemi etorque with 800 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417682May 18, 2021
STEERING
At 10221 mileage totally lost the steering and at that time indicator displays "Power Steering Unavailable, Service Required". Lost control of vehicle. Stopped and re-started engine and indicator was off and steering returned for right hand turns.. Very difficult to turn left. At 10246 miles lost steering again and same display indicator came on. Dealer was very helpful. Steering returned after service and lost steering again at at 10,396 miles. Presently the vehicle will turn right easily and very difficult to turn left or to go straight it take extreme pressure on the steering wheel. Very uncomfortable to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416647May 14, 2021
ENGINE, PARKING BRAKE
WAS DRIVING DOWN THE ROAD WHEN THE TRUCK STALLED AND PROMPTED ME TO PUT IT INTO PARK TO START. IT THEN AUTOMATICALLY WENT TO PARK WITHOUT ME DOING ANYTHING AND APPLIED THE PARKING BRAKE ON ITS OWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416548May 14, 2021
ENGINE
I WAS DRIVING DOWN A MOUNTAIN STREET WHICH GETS BUSY AROUND RUSH HOUR (5:30 PM) AND THE ENGINE SUDDENLY TURNED OFF. I HAD NO POWER. I WAS SCARED. I BARELY MADE IT TO USE THE BRAKES AND TURN ON A SMALL SHOULDER. I STARTED THE TRUCK AND MADE IT HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416441May 13, 2021
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
DRIVING VEHICLE ABOUT 2 MPH, TAKING A RIGHT TURN - VEHICLE STALLED OUT AND EMERGENCY BRAKE LIGHT CAME ON. WAS ABLE TO RESTART PTS IGNITION WITHOUT ISSUE, THEN DRIVE AGAIN. TRUCK HAS 600+ MILES CURRENT. FOUND OTHER RAM OWNERS ON 5THGENRAMS.COM FORUMS STATING THEY ARE EXPERIENCING SAME ISSUE, SO I AM CONCERNED. THIS HAPPENED ONCE, BUT OTHERS ARE SAYING IT HAS HAPPENED MULTIPLE TIMES TO THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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