Ram 1500 Complaints

1,938 consumer complaints on file.

#11431166August 31, 2021
AIR BAGS
Car accident just occurred that yielded in the truck being totaled (with driver injury) and air bags did not deploy. It is currently at the tow yard awaiting the insurance company's visit. It has not yet been inspected. There were no messages on the dash regarding the air bags prior to this accident.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11430323August 24, 2021
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
My 2021 Dodge Ram 1500 has stalled 8 times since purchasing the vehicle. The first occurrence was the day after purchasing the vehicle. In each instance, the circumstances have been identical: The vehicle speed is reduced to a near stop. The accelerator is applied gently. The engine cuts out. The vehicle places itself in park. The vehicle activates the parking brake. In each instance, the vehicle has stalled when attempting to merge into traffic. This vehicle defect creates a significant safety concern as in each instance, I have been without power, and had to re-start the vehicle while sitting in an active lane of traffic. Online forums dedicated to the 2021 Dodge Ram 1500 would indicate that my experience(s) are not isolated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429388August 17, 2021
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Driving on a residential street (less than 25mph) I approached a stop sign, stopped and then accelerated through the intersection, as I applied the gas, the truck stalled, shut down the engine, engaged the parking break and displayed numerous warnings about autobraking / parking systems. I don't have the exact details as it caught me off guard. This was on an active road, during work rush hour. I had to turn the knob back to park, restart the truck (parking brake was still applied so truck wouldn't move) shut it down again, restart again, manually turn off the parking brake and then the truck drove normally.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429294August 16, 2021
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Truck stalled during slow speed right hand turn. When I attempted to hit the gas coming out if the turn it stalled. Display says to put in park. Emergency auto brake engaged when moving transmission into neutral to restart.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429101August 14, 2021
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, ENGINE
While driving, 6+ warning lights (Auto Emergency Braking (AEB) Unavailable Service Required, Service Electronic Stability Control, Service Trailer Brake System, Forward Collison Detection, Automatic Emergency Braking, Lane Departure Warning, Service Engine, and a module failure) appeared and then the truck shut off in motion. Had to pull over to put the truck in park and attempt to restart, took several tries.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428754August 11, 2021
STRUCTURE:BODY
While driving on interstate at approx 70 mph...I heard and felt what seemed like an explosion. At first I thought a tire blew out, but within seconds I could hear wind noise coming from my sunroof (the fabric shade was closed). I could then hear what sounded like pieces of glass blowing around on top of the fabric. Once I found a safe place to stop, I was shocked to see that the glass pane of my sunroof was shattered. There was no vehicle within 100 yds in front of me and I didn’t pass under any bridges, etc. The glass simply exploded. I am thankful that the shade was closed otherwise I would have been showered with glass. The noise was so startling that at first I thought someone had fired a shotgun...it was that loud...loud enough to be a deadly distraction at highway speeds. The dealer claims that they have never heard of this happening, but my research today is contrary to that claim (https://www.consumerreports.org/car-safety/exploding-sunroofs-danger-overhead). The vehicle is at the dealership now. The rep has told me that he has no idea how Chrysler/RAM will handle this situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428629August 11, 2021
ENGINE
Taking a low speed (10mph) right turn into traffic the truck cut off and the emergency brake came on. Took 15-20 second to get the truck moving again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428314August 9, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
2021 5.7L HEMI e-Torque While traveling at approximately 20mph I slowed down to stop at a stop sign and the truck start shifting down as it should. At around 5/7mph it stops, the truck shifts to P and applies the Parking brake. I’m able to start the engine back up every time this happens but there’s something wrong for sure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428029August 6, 2021
ELECTRICAL SYSTEM, BACK OVER PREVENTION: CAMERA SYSTEM
Have had my truck for only two weeks. The backup camera did not work with message saying “backup camera not available” and at same time electronic throttle control showed “service electronic control”. I shut the vehicle off and waited @ 1 min and stil showed same. Did restart again, same results. Then drove to restaurant and when I returned to vehicle @ 1-1/2 hour later both messages were gone. Backup camera now working and throttle message is gone.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427722August 4, 2021
LANE DEPARTURE: BLIND SPOT DETECTION
I received my ordered vehicle recently and almost hit a car changing lanes because my right side mirror blind side monitor didn't light up. It wasn't until I spoke with my dealer that I found out Stelantis has removed the blind side monitoring from 2021 vehicles while still advertising they are available on all 2021 models. This is now a normal safety feature in most all vehicles sold for obvious reasons. Many people cannot twist around and take their eyes off the road ahead of them. Stelantis needs to install these in a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427630August 3, 2021
ENGINE, ELECTRICAL SYSTEM
2021 Long Horn 5.7L HEMI e-Torque with 8800 miles - stalled 3 times at low speeds All 3 times have been a really slow speeds, almost coasting at a turn or a light and then realizing that the engine stalled. The 2nd time was in middle of an intersection. I was able to get it through the intersection and put into neutral and restart. The 3rd stall was immediately after at a Red light. The auto park engaged at about 2-3 mph right when the light turned Green and I almost got hit from behind before I could restart and get off the road. I've had my kids in the truck for two of these stalls and its a matter of time before this causes an accident. I made an appt at my dealer today, they looked at me with a blank stare like they have never heard of this issue. Also showing no more concern than if I was asking for a tire rotation. I'm sure I'll have to start at the beginning like many of you have documented. Frustrating that there is still no guidance to the dealers on this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427263July 31, 2021
ELECTRICAL SYSTEM, ENGINE
On May 18th, 2021 my 2021 Ram 1500 Limited shut itself off while pulling out of my neighborhood. The emergency brake activated itself, and there were no error codes. I took to the dealership, and they could not replicate the issue and stated they found no problems. Today, on 7/31/21, it did the exact same thing, except this time I almost got hit by another vehicle. I have filed a second complaint with FCA, but this is definitely a serious safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427155July 30, 2021
AIR BAGS
The contact owns a 2021 RAM 1500. The contact stated that while his son-in-law was driving at 30 MPH, another vehicle had rear ended his vehicle. The force of the collision then propelled the vehicle into the vehicle in front of him. Due to the force of the collision, his son-in-law's head hit the steering wheel which caused him to black out.The vehicle was then hit by two other vehicles on both the passenger and the driver side as the vehicle was in the middle of an intersection. The air bags did not deploy at anytime during the collision. The contact's son- in-law was taken to hospital and treated for a fractured right side knee and ankle as well as several bruises to various parts of his body. The contact stated that an occupant in another vehicle was transported by ambulance however, injuries were unknown. A police report was filed. The vehicle was towed from the scene and impounded by the police. An insurance agent inspected the vehicle to assess the damage and an agreement was made to repair the vehicle. The manufacturer was initially notified of the failure and a complaint was filed. The contact was also informed that a case manager would contact him; however, he never received a call. Months later, the contact called back the manufacturer and was informed that since the vehicle had been repaired; no further action from the manufacturer would be taken. The dealer was also notified of the failure and they also offered no assistance. The vehicle had been repaired. The failure mileage was approximately 1,500.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11427081July 29, 2021
ENGINE
While driving about 10mph the engine stalled and i could not restart or put it into park for 2 minutes. If i had been on a road instead of parking lot i would have been hit. I Jane etorque 5.7L v8 engine. There are many other reports of this issue reported online.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426688July 27, 2021
ENGINE
Have had truck 2 times stall while driving. Will completely shut down while driving 15-20 MPH after breaking then letting off the break pedal shuts down - the parking break will engage itself and the truck will go into park. To restart I have too disengage parking break manually. The incident happened June 23rd with 3500 miles then recently at 8k.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426079July 23, 2021
ELECTRICAL SYSTEM
While driving, the engine shuts off and a message displays that the vehicle needs a on/off power cycle to continue. I believe the failure was caused by a loose ground wire or controler that went offline and needs a power cycle to bring all controllers back online. Safety is a concern due to the engine shutting off and needing to coast the vehicle to a safe spot if it will reach one. The engine turning off and requiring a restart had happened 4 times in the 3 days of owning since new. The vehicle is still at the dealership awaiting parts needed to diagnose the problem. The only warning message was after the engine turned off and requires a power cycle to continue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425105July 16, 2021
ENGINE
I got to a stop and the e-torque kicked in, as I departure from a complete stop the truck stalled as I entered the intersection to a complete stop, dash advised to put the vehicle in the park position before starting it, after a few minutes I was able to restart the truck and put it in drive to drive away. huge safety hazard and life threatening since I was on my way to take my daughter to school when this happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425092July 16, 2021
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
Truck stalls while making hard turns, usually at slower speeds. Truck has also cut off while making a turn into traffic. I've read about a number of consumers having the same issue with the etorque Hemi engines. To answer the above questions: - Not sure what system failed but the vehicle is available for inspection upon request. - The safety of myself & family are put at risk anytime the stalling occurs, especially when turning on to a road with oncoming traffic as the truck could potentially shut off again automatically. - The issue has yet to be confirmed by a dealer. I take the vehicle in on 8/1/2021 to be diagnosed. - The vehicle has not been inspected by the manufacturer, police or insurance representative as of yet. - No prior warning lamps, messages or other symptoms aside from stalling at different times. This issue has been ongoing for a few months now. The vehicle completely shut off once roughly last week sometime.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424885July 14, 2021
ENGINE, ELECTRICAL SYSTEM
While driving at any speed the engine will shut off an I will lose all communication to the 2 key fobs. After the vehicle stops it will engage the parking break and will not restart. I have had the vehicle towed 3 times for this issue and all three times were on a busy dangerous road. Local police had to come and stop traffic for a safe tow hook. Also makes it very difficult to exit heavy traffic on the highway with no ability to control the speed of the vehicle. Dealer has claimed to fix it 3 times, but all 3 times have failed. Dealer has test drove the vehicle and can reproduce the problem. What component or system failed or malfunctioned, and is it available for inspection upon request? Engine/Electrical system, yes it is available for inspection. How was your safety or the safety of others put at risk? Engine stalls without warning at any speed. lose or power steering, breaks and engine power makes it extremely dangerous to merge at highway speeds or on narrow busy intersections. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes confirmed and reproduced by a dealer. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, not yet. Only by a dealer Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warnings prior to incidents
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424271July 11, 2021
VISIBILITY/WIPER, UNKNOWN OR OTHER
Rear camara does no show images
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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