Ram 1500 Complaints

1,938 consumer complaints on file.

#11440065November 10, 2021
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
Engine died while driving. There could have been a collision if the oncoming vehicle would have failed to stop in time. The problem has not been reproduced. Dealership could not find a code. There is an appointment scheduled 11/16/21 for the Dealership to inspect the vehicle again. This is the third time that this has occurred. 1st time was as soon as I pulled off the dealership lot with 34 miles on the vehicle. The 2nd time was at 300 miles on the vehicle and the 3rd time, the vehicle has 1022 miles. All these incidents has occurred in 3 weeks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439799November 8, 2021
ENGINE, UNKNOWN OR OTHER
My new truck has less than 500 miles on it, and it was just purchased new last month. This incident has happened to me twice so far on the mornings of 10/31/2021 and 11/7/2021. Making a slow left hand turn, the vehicle turned off and and stopped in the middle of the intersection. The vehicle emergency brake also automatically was set when it stalled. The message on the dash said something like to restart, put foot on brake and push start button. This incident was very dangerous and could have resulted in an accident. I am lucky I was not hit in the intersection. In both cases, this occurred about a mile from my home and my initial trip of the day. Temperature outside was normal about 60 degrees. I have scheduled an appointment with the dealer for 11/9/2021
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439706November 8, 2021
UNKNOWN OR OTHER, BACK OVER PREVENTION: CAMERA SYSTEM
On several occasions since purchase of a new 2021 RAM 1500 the backup camera has failed to work when in reverse. A black screen is displayed. Repeated efforts to turn the backup camera on by putting the vehicle in reverse or selecting the backup camera from the control panel resulted in a black screen. Repeated efforts to turn the vehicle off and on several times consecutively had the same result. I also tried opening and closing the tail gate with no positive result.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439437November 4, 2021
ENGINE, POWER TRAIN, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving about 5mph approaching an intersection my ram shut off without warning, said “apply brake to start vehicle” and as I rolled through the intersection with zero control at about 2mph it set its parking brake by itself. I had to move my shifter to park, apply the brake, restart the truck, and turn off the parking brake IN THE MIDDLE OF AN INTERSECTION. Thank God it was a small subdivision intersection at night so there was no traffic or myself or someone else could have been hurt or killed. No dash warning lights, no remaining lights, no codes thrown, no issue after restarting, no reproducible codes found by the dealer. Only 1,000 miles on the truck. I’m terrified of this happening again, but haven’t been able to replicate it myself or the dealer. It’s not safe and I don’t want to die as a result of this. It seems to be a major problem with the e-torque trucks based on forums.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439185November 3, 2021
UNKNOWN OR OTHER
While making a left hand turn at approximately 5-9mph, my engine turned off. I braked the vehicle to a stop and the Emergency break then automatically haulted the vehicle to a stop. Once stoped the dash read “press brake and push button to start”. The dash then read “park brake auto engaged press brake +push switch to release”. I then pressed brake and pushed switch to turn off E-brake. The screen then read “Safe-hold temporarily disabled” I then turned the truck on and the dash read “auto park disabled”. To sum up, the truck is auto parking while I am driving down the road. This occurred today (11-03-2021) at 9:50AM. Two times within 1 week this has happened. Beginning to occur more and more frequently. Has happened several times in the past and the dealership told me there’s nothing they can do because they can’t duplicate the issue. Ram will charge me for any further service appointments regarding the issue. Major safety concern. Video footage of incident available if requested.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439180November 3, 2021
POWER TRAIN, ENGINE
The contact owns a 2021 Ram 1500. The contact stated while driving approximately 5 MPH, the engine suddenly shut off and the message "Put in Park" was displayed on the dashboard. The vehicle continued to roll away before automatically switching to the park position causing the vehicle to abruptly stop. The cause of the failure was not yet determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 6,113.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439142November 3, 2021
UNKNOWN OR OTHER
04-19-21, 05-18-21, 07-05-21, 09-19-21, 10-06-21, 10-30-21. Engine shuts off while making a right hand turn at approximately 10-15 mph. Emergency flashers automatically turn on, "Shift to P to start" appears on dash. I then brake to come to a complete stop. The truck then converts its-self from "Drive" to "Park" and engages the emergency brake. "Press brake and push button to start appears on dash". I press brake and push button to start vehicle. Vehicle then turns on and I disengage Emergency break. I then put truck in drive and turn off flashers. Dash then says "Autopark disabled" and I continue on. This has happened on all of the above dates. I was nearly rear ended when it occurred on 09-19-2021. I have video footage of two of the occurrences. Took truck to dealership on the following dates regarding issue: 04-29-21(3,232 mi.), 05-27-21 (4,227 mi.) , 06-11-20, 07-08-2021(6,295 mi). Chrysler service department said the issue must have been a "glitch" and could never duplicate the problem. Got a letter in the mail from Ram in July stating that I would have to begin paying for the inspections regarding the issue since receiving the letter. Have not taken it to the dealership since then. *** Other Issues *** -Can’t use park assist because brakes randomly lock up when backing out of my driveway or parking spots angled at a slope. -Truck quit honking when pressing lock button on 10-16-2021 – took to Dealership on 10-23-2021 issue resolved -Truck failed to shift on interstate- quit accelerating and revved up to 6,000 RPMS – 10-29-2021 -Truck would not accelerate at stop light 11-02-2021 and then tires spun out when it finally did accelerate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438753October 30, 2021
VISIBILITY/WIPER, BACK OVER PREVENTION: CAMERA SYSTEM
I am a courier and use my truck to deliver lots of material that I pick up at loading docks. The back up camera shows all shadows as simply black areas, and any details in shadow are absent. If my load obscures my rear view mirror I am backing up blind until the camera is itself in shadow. This is incredibly dangerous, especially if backing up around children.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438272October 26, 2021
POWER TRAIN, ENGINE
2021 5.7L HEMI e-Torque with 5000mi. While traveling at approximately 25mph I slowed down to stop at a stop sign and the truck start shifting down as it should. At around 5/7mph the rpms drop below 500, no feedback when applying the gas pedal and the engine stops or sometimes is able to recover. When it stops, the truck shifts to P and applies the Parking brake. I’m able to start the engine back up every time this happens but there’s something wrong for sure. I’m able to replicate this issue every time the engine is cold or haven’t been running for a long period of time Took the truck to the dealer. They couldn’t find any codes or replicate the issue. Took it back to the dealer 2 days later after it stalled again. This time they were able to find 1 code. P1C64-00 - Hybrid perf. Engine speed below target during autostart. They called me saying they are replacing the eTorque system and got the truck back. After the repair the truck started acting weird again and stalled while towing my boat. I can provide videos if needed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438247October 26, 2021
POWER TRAIN
I slowed down to take a right turn into a drive through when the engine shut off out of nowhere. I had to stop to try to start again. When I slowed down, the truck put itself into park and applied the parking brake, coming to a sudden stop. I restarted the engine and put the truck back into drive with no problems. This incident can pose a severe safety risk if, for example, I would take a left turn and the engine shuts off with oncoming traffic approaching.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438173October 26, 2021
ELECTRICAL SYSTEM, ENGINE
The incident is related to the truck’s engine and possibly hybrid electrical system. When pulling away from a light, the truck reached about 10 MPH and then stalled out. The electronics remained on but the engine would not start. This had happened once previously and the engine did start up after going through a key cycle. I was left stranded in the middle of a busy intersection, endangering myself and others on the road. Luckily some firefighters were close by to stop traffic and help me get the truck to a safe location. I had the truck towed to RAM on 10/22. I still have not heard back with their suspected issue and repair plan. The truck is at Arrigo Chrysler Jeep Dodge Ram in West Palm Beach FL. I also found TSB-08-014-21 that seems related to my issue. I’ve passed this information off to the dealer as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437848October 22, 2021
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
Was backing out of a parking spot truck shut off when restarted it was limited power and check engine light. 1920 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437750October 22, 2021
ENGINE, SERVICE BRAKES
engine stalls coming up to stop sign, no warning light, truck will not start until it comes to a comple stops, no power brakes, truck computer apples parking brake and you have to put in park and release brake before you can restart. This happen in the middle of a intersection with traffic on both sides of vehicle. no warning light.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437658October 21, 2021
STRUCTURE:BODY:ROOF AND PILLARS
The contact owns a 2021 Ram 1500. The contact stated while entering the vehicle, he noticed water leaking into the interior of the rear lamp coming from the top of the vehicle. The local dealer was contacted and informed the contact that the vehicle could be repaired using silicone to fix the failure. The contact was concerned that the repair would not fix the failure. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437656October 21, 2021
UNKNOWN OR OTHER
While driving and making a right turn low speed 10 mph to 20 mph .. the car completely shuts off on me .. happened 2x within 2000 miles of each other . No engine codes or anything . I pull over to the side and put in park and car turns back on. Major safety issue if it happens during high traffic. Others are reporting the same issue with this vehicle and dealer cannot replicate the issue and give the car back and it happens again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437627October 21, 2021
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
On two occasions vehicle has stalled after making a stop and then turning onto another roadway. First incident occurred at approximately 60 miles on odometer on 09/01/2021. Vehicle stopped as stop sign prior to making a right hand turn. When engaging the throttle after the stop, vehicle stalled partway into the turn, and the console indicator stated to place vehicle in park before starting. The emergency brake also engaged. As I was halfway into the turn, traffic was momentarily clear, however, other motorists were approaching. I had to place vehicle in park, release parking brake, and then shift back into drive. The second incident occurred with the odometer at approximately 1816 miles on 10/16/2021. Circumstances were identical with the exception of roadway was in residential area, therefore there was no oncoming traffic when vehicle stalled in intersection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437621October 21, 2021
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Twice in one week the Truck has stalled in the middle of the road at very low speed. Maybe it a issue with the etorque. This can be very dangerous and may cause an accident. I have read about the same problem/same issue with this 2021 Ram 1500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437506October 20, 2021
FUEL/PROPULSION SYSTEM
high-pressure fuel pump failure incidents that resulted in loss of motive power and stalling. Left stranded on an interstate, no warning lights until failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437259October 18, 2021
ENGINE, ELECTRICAL SYSTEM
I left my house 10/18/21 to go to work, drove the truck approximately 2 miles going into two separate curves and then stopping at a stop sign. As I accelerated forward and turning to the left the trucks motor suddenly just shut down and a message that said place vehicle in park and push brake in to restart engine. That is not exactly what it said I semi panicked as cars where behind me and one coming in front of me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436898October 15, 2021
SERVICE BRAKES
I purchased this vehicle on August 2021 with a towing package thinking I could tow an RV Trailer. The Vehicle did not have a brake controller. Went to the dealer who advise me that this item, Electronic Trailer Brake Controller - Mopar (82215278AE) is on back order (450 orders) and cannot per manufacturer advise me when this item will be in stock. The Trailer Brake Controller assist the vehicle when stopping by helping to brake the RV Trailer. The dealer did not advise me of this problem at time of purchase. I believe that vehicles, RAM Products will hit the road with no Electronic Trailer Brake Controller, (chip problems), for many years causing many vehicles accident and deaths.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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