Ram 1500 Complaints

11,877 consumer complaints on file.

#11281406November 20, 2019
ENGINE
I WAS DRIVING AND THE TRUCK STARTED TO IDLE HIGH AND THEN BLEW A BIG CLOUD OF SMOKE LIKE IT WAS ON FIRE I SHUT IT OFF AND IT WOULD NOT RESTART. I TOOK IT BACK TO WHERE I BOUGHT IT TO HAVE THE WARRANTY FIX IT BUT THEY ARE STATING THERE IS AN OPEN RECALL FOR THE INTAKE MANIFOLD CATCHING FIRE AND WILL NOT FIX IT AND THERE IS NO FIX FOR A BASED ON THE RECALL INFO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281193November 19, 2019
ENGINE
WHEN THE VEHICLE'S HVAC IS ACTIVATED A VERY STRONG SMELL OF EXHAUST FUMES PERMEATES THE CAB OF THE VEHICLE. A HAZE FROM THE EXHAUST ALSO ENTERS INTO THE CAB. BOTH OF THESE OCCURS WHETHER THE VEHICLE IS STOPPED OR MOVING. THIS REQUIRES THAT THE HVAC NOT BE OPERATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280990November 19, 2019
FUEL/PROPULSION SYSTEM
THE CHECK ENGINE LIGHT, FUEL SENSOR ERROR, AND THE FUEL NEEDLE MOVED TO EMPTY, LIGHT COMES ON FLASHING FUEL SENSOR FAIL. THIS STARTED HAPPENING AT AROUND 68000 MILES. I HAVE BEEN TOLD I WILL HAVE TO DROP THE GAS TANK AND REPLACE THE FUEL PUMP. I HAVE BEEN QUOTED UP TO $1000 TO FIX THIS ISSUE HAPPENS WHILE IDLING OR DRIVING THE TRUCK, I HAVE NO IDEA WHEN MY TANK IS GETTING CLOSE TO EMPTY, AND FEAR THAT MY FAMILY MAY BE STRANDED SOMEWHERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281033November 19, 2019
STEERING
WHILE DRIVING DOWN THE ROAD THE ELECTRONIC STEERING WENT OUT WHILE I WAS IN A TURN I COULD NOT STEER THE VEHICLE AND THIS CAUSED ME TO CROSS INTO ONCOMING TRAFFIC AND SLIDE OFF THE ROAD BEFORE I COULD STOP. AFTER 30 MIN OF TRYING TO RESTART THE VEHICLE THE MESSAGE TO SERVICE THE EPS SYSTEM WAS GONE AND I WAS ABLE TO DRIVE IT TO THE DEALERSHIP AS I WAS PULLING INTO THE DEALER IT HAPPENED AGAIN AND ALMOST HIT NEW VEHICLES IN THE LOT. THE TECHNICIAN SCANNED THE VEHICLE AND REPORTED THAT FCA WAS OR IS ISSUING A VB9 RECALL TO FIX THIS PROBLEM, THEY WILL NOT AUTHORIZE MY VEHICLE TO BE FIXED AND NO ONE HAS CALLED ME SINCE I GOT A CASE NUMBER ON FRIDAY THE CASE NUMBER IS 68148835
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11281046November 19, 2019
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
VB1 RECALL IS HAPPENING TO MY TRUCK AND STILL UNKNOWN SOLUTION AND PARTS AREN'T AVAILABLE. IS THE TRUCK OK TO DRIVE, WILL IT BE ON FIRE? BULLETPROOF DIESEL LOOKS LIKE A GREAT OPTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281097November 19, 2019
ELECTRICAL SYSTEM
THE RADIO JUST STOPS WORKING. I HAVE THE CONNECT 5.0 MY SCREEN WILL FLASH BACK AND FOURTH FROM THE BACK UP CAMERA TO A BLUE SCREEN WHILE I'M DRIVING. THIS HAPPENS WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280728November 18, 2019
ENGINE
TL* THE CONTACT OWNS A 2014 RAM 1500. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE MISFIRED AND CAUSED THE VEHICLE TO IDLE ROUGHLY, SHUDDER, AND EXHIBIT POOR ACCELERATION. THE VEHICLE WAS TAKEN TO LITHIA DODGE JEEP (5001 GRIZZLY CT, MISSOULA, MT) WHERE IT WAS DIAGNOSED THAT THE ENGINE CYLINDER HEAD AND VALVE TRAIN WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: FCA-68094470, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280771November 18, 2019
UNKNOWN OR OTHER
81,000 MILES ON A ECO DIESEL. ON TRIP. CRUISE SET AT 75MPH ON I20 BASICALLY GOING STRAIGHT. A WARNING LIGHT CAME ON, SOMETHING LIKE 'ELECTRONIC THROTTLE.' IT DID NOT STAY ON LONG. IMMEDIATELY STARTED LOOSING POWER BUT ENGINE STILL RUNNING BUT NOT RESPONSIVE. FINALLY CAME TO A HALT AND ENGINE DIED. ELECTRICITY STILL WORKING AS PUT ON EMERGENCY FLASHERS. STARTED CALLING RAM ROADSIDE ASSISTANCE. MY WIFE SAID SHE SMELLED SOMETHING. ABOUT MAYBE 30 SECONDS LATER WE COULD SMELL SOMETHING ON FIRE. SECONDS LATER SMOKE BILLOWING FROM BENEATH HOOD. WE BAILED OUT. GOOD SAMARITAN STOPPED WITHIN A FEW MINUTES WITH FIRE EXTINGUISHER. HE AND I POPPED HOOD AND FLAMES ARE SHOOTING ABOUT 18' ALONG BACK OF ENGINE COMPARTMENT. WE GOT FIRE OUT BUT WAS STILL SMOLDERING. HAD ALREADY CALLED 911. ABOUT 5-10 MIN LATER RURAL FIRE DEPARTMENT ARRIVED AND DOUSED ENGINE WITH WATER AS IT WAS STILL 'HOT' AND WE WERE ON SHOULDER OF HIGHWAY BESIDE LARGE AREA OF DRY GRASS. FIREFIGHTERS SEEMED TO THINK IT WAS ELECTRICAL IN NATURE. CAME HOME AND BEGAN TO RESEARCH 1500 RAM ECODIESELS CATCHING FIRE. SEEMS THERE HAVE BEEN A NUMBER OF INSTANCES AND ALSO SEEING FCA IS NOT ACKNOWLEDGING A POTENTIAL PROBLEM. THIS IS MY WORK VEHICLE FOR MY SMALL BUSINESS SO PRESENTLY INCAPACITATED. THANK YOU!
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11280802November 18, 2019
ENGINE
BOUGHT MY TRUCK 7-22-2019 WITH 61.885 MILES ON IT THREE DAYS LATER THE EGR BLEW A GASKET, STAYED IN THE SHOP THREE DAYS. WEAK LATER THE DODGE DEALER CHANGED OUT MY COOLENT AND THE TRUCK WAS WRECKED AT THE DEAR LERSHIP STAYED IN THE SHOP FOR EIGHT DAYS, TWO WEAKS LATER THE OIL COOLER IS LEAKING AND I CAN NOT DRIVE IT AND THE DEALERAHIP HAS IT ALREADY FOR THREE WEAKS AND WAS TOLD NOT TO LOOK FOR PARTS UNTIL JANUARY OR LATER,HAVE ONLY PUT AROUND 2000 MILES ON IT. CASE NO.-68164081 BV-
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280920November 18, 2019
UNKNOWN OR OTHER
THE EGR UNIT IN MY TRUCK IS CRACKED. MY DODGE DEALER STATES THAT THERE IS A BACKORDER ON THE PARTS AND ADDITIONALLY I THINK THEY DON'T HAVE A REMEDY AND ARE CALLING THAT A "BACKORDER". THE COOLANT VAPOR THAT ENTERS MY TRUCK IS CAUSING HEADACHES AND I AM CONCERNED MY TRUCK MAY CATCH ON FIRE DUE TO THE DOCUMENTED FACTS REGARDING CRACKED EGR UNITS. THE COOLANT VAPOR ENTERS THE TRUCK CAB WHILE MOVING OR PARKED AND WITH AND WITHOUT THE HEATER FAN BEING ACTIVATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280954November 18, 2019
SUSPENSION
AIR RIDE SUSPENSION FREEZES IN THE WINTER, THE SYSTEM LOCKS OUT AND WON'T TRY AND REINFLATE THE AIRBAGS MAKING THE VEHICLE BOUNCE AS DRIVING. WHEN THE VEHICLE BOUNCES IT BECOMES INCREASINGLY HARDER TO DRIVE ON ICY ROADS. DEALER INSTALLED A NEW BREAKER ON THE SYSTEM, BUT SYSTEM STILL LOCKS OUT. DEALER IDENTIFIED VERBALLY THAT THE VEHICLE IS NOT SUITABLE FOR COLD CLIMATES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280678November 17, 2019
STRUCTURE:BODY, ENGINE, WHEELS
MY VEHICLES HAS HAD A 2 RECALLS AND HAVE ALSO TAKEN IN FOR REPAIR. RECENTLY I HAD TO TAKE IT FOR A TICKING NOISE, THEY FOUND THAT THE TICKING NOISE WAS DUE TO AN EXHAUST LEAK ON THE RIGHT EXHAUST MANIFOLD. EVERY SEVERAL MONTHS THERE'S A NEW ISSUE FOUND WITH MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280695November 17, 2019
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
TRUCK COMPLETELY SHUTS OFF WHILE DRIVING DOWN THE ROAD WITHOUT WARNING, HAS EGR AND SERVICE ELECTRONIC THROTTLE CONTROL, SERVICE EXHAUST, HAS OTHER RELATED ELECTRICAL PROBLEMS THAT SHOWS UP AS CODES, REPLACED THE FUEL PUMP AND IT STILL SHOWS LOW FUEL PRESSURE AND TAKE SEVERAL SECONDS TO CRANK NOW AND MY FUEL MILEAGE IS DECREASED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280273November 15, 2019
ENGINE
TL* THE CONTACT OWNS A 2015 RAM 1500. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE CAUGHT FIRE WITHOUT WARNING. THE CONTACT STATED THAT THE CABIN FILLED WITH SMOKE AND LOST ALL ELECTRICAL FUNCTIONS, INCLUDING BRAKING AND POWER STEERING ABILITY. THE CONTACT PULLED THE VEHICLE OVER, BUT WAS UNABLE TO UNLOCK THE DOORS. THE CONTACT HAD TO BREAK THE DRIVER'S WINDOW TO EXIT THE VEHICLE. THE CONTACT HAD TO ROLL ON THE GROUND TO EXTINGUISH THE FIRE TO HIS CLOTHING. THE CONTACT STATED THAT THE VEHICLE WAS TOTALLY ENGULFED IN FLAMES BY THE TIME THE FIRE DEPARTMENT ARRIVED APPROXIMATELY ONE HOUR LATER. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH WHAT REMAINED OF THE FIRE. A FIRE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A TOWING FACILITY. THE VEHICLE WAS THEN MOVED TO THE INSURANCE LOT. AN INVESTIGATION WAS STILL PENDING. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING). BRICKNER MOTORS INC (16450 CO RD A, MARATHON CITY, WI 54448, (715) 842-5611) WAS CONTACTED BY PHONE AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 680791325. THE CONTACT STATED THAT A DECISION HAD NOT BEEN MADE AS TO WHETHER THE VEHICLE WAS DEEMED A TOTAL LOSS. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11280031November 14, 2019
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
FUEL GAUGE MISS READS, COMMON PROBLEM IN RAMS. FUEL LEVEL NOT KNOWN. 15K MILE 2014 RAM 1500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280140November 14, 2019
ENGINE, POWER TRAIN
WASN'T SURE IF THIS FELL UNDER POWER TRAIN OR ENGINE ITSELF. 2014 RAM 1500 3.6L ENGINE. OIL FILTER HOUSING IS PLASTIC. NOTICED AN OIL LEAK UPON CHANGING OIL. BROUGHT TO DEALER AND HOPED IT FELL UNDER POWER TRAIN WARRANTY. DID NOT QUALIFY SO I'M OUT ALMOST 1,000 FOR THE REPAIR. RESEARCHING, THIS IS A KNOWN COMMON PROBLEM. DEALER ATTRIBUTED IT TO BEING OVER TIGHTENED FILTER HOUSING. WELL RESEARCH SHOWS THIS HAPPENS DUE TO THE TEMPERATURE CYCLING OVER TIME. OIL LEAKING ONTO THE ENGINE MANIFOLD CREATES A FIRE HAZARD UNDER THE PROPER CONDITIONS. MANUFACTURER SHOULD PUT FORWARD A RECALL TO REPLACE THE HOUSINGS OR DESIGN ONE THAT IS METAL FOR AN ADEQUATE REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279954November 14, 2019
SUSPENSION
AIR SUSPENSION GOES OUT HARD TO DRIVE WHEN AIR SUSPENSION GOES OUT NOT DRIVING IT SITS LOW AND ON NUMB STOPS DRIVING WITH NO SUSPENSION IS A LAW SUIT WAITING TO HAPPEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279749November 13, 2019
STEERING
UPON STARTING ENGINE AND BACKING FROM CARPORT I NOTICED STEERING WAS STIFF AND 'SERVICE POWER STEERING' NOTICE AND SYMBOL WERE DISPLAYED ON DASH. ABSOLUTELY NO ELECTRIC POWER STEERING ASSIST. TRIED RESTARTING ENGINE BUT PROBLEM PERSISTED. I HAD NO WARNING SIGNS WHATSOEVER, AS THE POWER STEERING HAD BEEN OPERATING EXACTLY AS USUAL THE EVENING BEFORE. THANKFULLY THE FAILURE HAPPENED AS I STARTED THE VEHICLE INSTEAD OF NEGOTIATING A CURVE OR DRIVING IN TRAFFIC. THIS FAILURE HAPPENED WITH APPROXIMATELY 46,000 MILES ON THE VEHICLE. THESE MILES WERE ALMOST EXCLUSIVELY NORMAL HIGHWAY MILES ON GOOD, POTHOLE AND CONSTRUCTION FREE ROADS. A PART AS INTEGRAL TO THE SAFETY AND OPERATION OF A VEHICLE AS THE ENTIRE STEERING RACK SHOULD NOT FAIL WITHIN 46,000 MILES WITHOUT SOME RESPONSIBILITY SHOULDERED BY THE MANUFACTURER, IN MY OPINION. THE STEERING RACK ALONE WAS $1875.00 NOT INCLUDING LABOR OR TAXES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279814November 13, 2019
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2019 RAM 1500. WHILE DRIVING 50 MPH, A SEMI TRUCK STRUCK THE FRONT DRIVER'S SIDE DOOR OF THE CONTACT'S VEHICLE. AS A RESULT, THE CONTACT LOST CONTROL AND SPUN AROUND A COUPLE OF TIMES. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT SUSTAINED INJURIES TO THE SPINE AND BASE OF HER SKULL, HER LEFT LEG WAS FRACTURED, AND HER PELVIS WAS SHIFTED AND NEEDED REALIGNMENT. THE CONTACT WAS TAKEN TO THE EMERGENCY ROOM AND WAS SEEKING MEDICAL ATTENTION FROM A CHIROPRACTOR SEVERAL TIMES A WEEK. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT THE REAR PASSENGER TIRE WAS DESTROYED, WHICH PREVENTED THE VEHICLE FROM BEING DRIVEN. THE VEHICLE WAS TOWED TO A BODY SHOP. GENE'S CHRYSLER DODGE JEEP RAM (LOCATED AT 3400 S CUSHMAN ST, FAIRBANKS, AK 99701, (907) 452-7117) WAS MADE AWARE OF THE FAILURE. WHEN THE CONTACT PURCHASED THE VEHICLE ON JULY 1, 2019, SHE WAS INFORMED THAT IT HAD BEEN SERVICED PER NHTSA CAMPAIGN NUMBER: 19V407000 (AIR BAGS, SEAT BELTS). THE MANUFACTURER WAS NOTIFIED AND OPENED AN INVESTIGATION. THE FAILURE MILEAGE WAS 3,466.*DT *LN *TR *DT *TR *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11279898November 13, 2019
SUSPENSION
GETTING WARNING TO IMMEDIATELY SERVICE AIR SUPENSION SYSTEM, WHILE DRIVING ON A HIGHWAY. CHECKED OBD-II READER AND ZERO CODES COME UP. READ RAM FORUMS WITH SEVERAL COMPLAINST, ALL STATING ISSUE WHEN TEMPERATURES WERE NEAR FREEZING. MINE STARTED TO SHOW MESSAGES AFTER OUTSIDE TEMPERATURE DROPPED TO AND BELOW FREEZING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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