Ram 1500 Complaints
11,877 consumer complaints on file.
- #11286779December 4, 2019UNKNOWN OR OTHER
I PURCHASED A 2019 DODGE RAM 1500 I HAVE BEEN LOOKING AT THIS VEHICLE FOR A VERY LONG TIME EXCITED I FINALLY MADE MY PURCHASE. THIS DEALERSHIP I WENT TO SALES REP WAS AMAZING TOOK CARE OF ME MADE SURE I GOT EVERYTHING I WANTED. AS SOON AS I WENT TO SIGN PAPER WORK I NOTICED RIGHT AWAY THE PAPERWORK DID NOT HAVE THE CORRECT NAME OR ADDRESS ON IT I POINTED IT OUT TO THE FINANCE MANAGER ?[XXX]? TOLD HIM THIS IS NOT ME AND THIS IS NOT MY ADDRESS AND HE SAID HE WOULD FIX IT IF I GAVE HIM THE CORRECT NAME AND ADDRESS SO I DID SIGNED MY PAPERWORK AND TOOK OFF. 3 WEEKS LATER I GET A CALL FROM MY FATHER THAT MY PLATES AND REG CAME TO HIS HOUSE AND THE TRUCK IS REGISTERED IN HIS NAME AND HIS ADDRESS IS ON THE PAPERWORK. SO GO TO THE DEALERSHIP AND LET THEM NO WHAT THE ISSUE IS AND NO ONE HAS HELPED ME I HAVE BEEN SENT TO SALES REPS I SET WITH 4 DIFFERENT FINANCE MANAGERS AND ALSO DEALT WITH THE DMV PAPERWORK LADY AT THE DEALERSHIP AND STILL NO FIX EVERY PERSON I TALK TO SENDS ME TO SOMEONE ELSE AND NO ONE SEEMS TO BE ABLE TO FIX MY ISSUE THAT THE DEALERSHIP CAUSED. THEN I GET A CALL FROM [XXX] THE FINANCE MANAGER AND TELLS ME I HAVE TO CALL CHRYSLER CAPITOL AND I HAVE TO FIX THE PROBLEM THAT THEY HAVE CAUSED AND I HAVE TO DO WHAT I HAVE TO DO TO FIX IT. I HAVE NOT GOT A CALL FROM ANY GM OR MANAGER I HAVE BEEN LEAVING MESSAGES AND NOTHING I DON?T KNOW HOW MUCH MORE UNPROFESSIONAL THIS DEALERSHIP CAN BE IT?S BEEN 3 MONTHS AND MY OWN VEHICLE IS NOT REGISTERED TO ME THAT I BOUGHT AND PAID MONEY ON THIS WAS A BIG PURCHASE FOR ME AND I WAS SO HAPPY PURCHASING THIS VEHICLE NOW THE LAST 20 YEARS I HAVE BEEN DRIVING NOTHING BUT DODGE HAS MADE ME HATE THE BUYING EXPERIENCE FROM THIS DODGE DEALERSHIP. THIS IS THE WORST DODGE DEALERSHIP AND THE WORST AND MOST UNPROFESSIONAL CUSTOMER SERVICE I HAVE EVER DEALT WITH IN MY LIFE ONCE ISSUE IS RESOLVED I WILL NEVER BE STEPPING FOOT IN DCH TEMECULA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11286814December 4, 2019STEERING
TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE DRIVING APPROXIMATELY 30 MPH, THE MESSAGE CENTER DISPLAYED "POWER STEERING FLUID LOW" AND THE STEERING WHEEL BECAME VERY DIFFICULT TO MANEUVER. ROB LAMBDIN'S UNIVERSITY DODGE (5456 UNIVERSITY DR, DAVIE, FL 33328) WAS CONTACTED AND RECOMMENDED THAT THE VEHICLE BE TOWED TO THEIR FACILITY. THE DEALER DETERMINED THAT THE ELECTRIC POWER STEERING UNIT AND HARNES NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 71381486. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 4,824.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11286896December 4, 2019ENGINE
TL* THE CONTACT OWNED A 2015 RAM 1500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE) ON NOVEMBER 30, 2019. THE DAY BEFORE, THE CONTACT'S WIFE WAS DRIVING AT 65 MPH WHEN IT WAS DISCOVERED THAT THE ENGINE WAS EMITTING SMOKE. THE DRIVER PULLED OVER AND EXITED THE VEHICLE. MOMENTS LATER, THE VEHICLE CAUGHT FIRE AND BURNT TO THE GROUND. THE FIRE AND POLICE DEPARTMENTS WERE PRESENT BUT NO REPORT WAS FILED. THE VEHICLE WAS TOWED. THE DRIVER DID EXPERIENCE SMOKE INHALATION AND POST TRAUMATIC DISTRESS BUT NO MEDIAL ATTENTION HAD BEEN SOUGHT AS OF YET. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 29,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #11287014December 4, 2019POWER TRAIN
AFTER PARKING MY VEHICLE IN MY DRIVEWAY WITH THE REAR ON THE UPPER SIDE OF A SLIGHT INCLINE AND PLACING THE VEHICLE IN PARK AND SHUTTING ENGINE OFF, THE VEHICLE STRARTS ROLLING DOWNWARD FOR APPROXIAMATELY 5 TO 7 FEET, EVENTUALLY STOPPING. FIRSTED NOTICED YESTERDAY, 12/3/19 AND THEN AGAIN TODAY.THIS IS A VERY SERIOUS ISSUE AND A SAFETY CONCERN. I READ ON ONLINE THAT IT MAY BE RELATED TO ISSUES WITH THE BRAKE TRANSMISSION SHIFT INTERLOCK.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11286587December 3, 2019ENGINE
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE MAKING A RIGHT TURN, THE VEHICLE HESITATED TO MOVE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO LARRY H. MILLER CHRYSLER JEEP DODGE RAM SANDY (10905 AUTO MALL DR, SANDY, UT 84070, (801) 590-0465) WHERE IT WAS DIAGNOSED THAT THE ENGINE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO REMEDY. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11286591December 3, 2019POWER TRAIN
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE SHOOK AND STOPPED WITHOUT WARNING. THE MANUFACTURER CALLED AND STATED THAT THERE WAS AN UNKNOWN RECALL THAT NEEDED TO BE REPAIRED. THE VEHICLE WAS TAKEN TO NORTHWEST CHRYSLER DODGE JEEP RAM (832-912-2500, LOCATED AT 19616 NORTHWEST FWY, HOUSTON, TX 77065) TO BE REPAIRED, BUT THE CONTACT DID NOT KNOW THE SPECIFICS. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE SAME DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11286675December 3, 2019ENGINE
FROM A COMPLETE STOP, DEPRESSING THE ACCELERATOR PEDAL RESULTS IN MINIMAL ACCELERATION RESULTING IN NUMEROUS NEAR MISSES WHEN CROSSING OR MERGING WITH TRAFFIC. THIS "DEAD PEDAL" CONDITION LASTS FOR SEVERAL SECONDS (3-6) BEFORE THEN SURGING MORE THAN ANTICIPATED, OFTEN RESULTING IN A BRIEF LOSS OF TRACTION. THIS CONDITION OCCURS REPEATEDLY UNTIL THE ENGINE HAS REACHED NORMAL OPERATING TEMPERATURES (COOLANT >193 F).
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11286754December 3, 2019ELECTRICAL SYSTEM
MY ENTIRE DASH, RADIO AND ALL ELECTRONICS IN TRUCK SHUT DOWN WHILE DRIVING. I CAN STILL DRIVE THE TRUCK AS THE ENGINE, STEERING AND BRAKING STILL WORKS. THE DASH CYCLES LIKE I HAVE JUST TURNED THE TURN ON. I HAVEN'T BEEN ABLE TO CATCH THIS ON VIDEO AS IT HAPPENS AND SCARES ME SO I KEEP WATCHING THE ROAD. I HAVE TAKEN IT TO THE DEALER AND THEY CAN'T REPLICATED IT. I HAVEN'T BEEN ABLE TO PIN DOWN WHY IT HAPPENS YET IT SEEMS TO BE HAPPENING MORE OFTENT. NOW MY DASH LIGHTS ARE STARTING TO FLICKER AND FLASH. THIS IS VERY VERY DISTRACTING ESPECIALLY AT NIGHT. I HAVE VIDEO OF THIS HAPPENING.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11286316December 2, 2019ENGINE
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE DRIVING AT AN UNKNOWN SPEED, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO FOUND FAILURE CODES: P0402 AND P20EE. THE FAILURE RECURRED AND THE CONTACT WAS INFORMED TO CALL THE DEALER. THE CONTACT WAS UNAWARE OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO WILSON MOTORS (541-286-7610, LOCATED AT 425 N W BUCHANAN, CORVALLIS, OR 97330-6253), BUT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 39,500. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11283095December 1, 2019POWER TRAIN
TWO SEPARATE OCCASIONS, FIRST INCIDENT PUT VEHICLE INTO PARK LEFT RUNNING CAME BACK TO VEHICLE AND IT HAD ROLLED FORWARD INTO FRONT OF GARAGE. SECOND INCIDENT PARKED TURNED VEHICLE OFF AT TOP OF DRIVEWAY WOKE UP NEXT MORNING TO FIND VEHICLE AT BOTTOM OF THE DRIVEWAY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11283105December 1, 2019ENGINE, UNKNOWN OR OTHER
WHILE DRIVING AT INTERSTATE SPEEDS FOR APPROXIMATELY 130 MILES (2.5 HOURS), VEHICLE SPUTTERED AND LOST POWER, IT STABILIZED AT~40 MPH. A CHECK ENGINE LIGHT AND RED LIGHTING BOLT DISPLAYED. WE EXITED THE INTERSTATE AND MADE COURSE TO A DEALERSHIP UTILIZING SMALLER HWYS. EN-ROUTE TO THE REPAIR SHOP, AT ABOUT 40 MPH, VEHICLE STARTED EMITTING SMOKE TO INCLUDE INSIDE THE CABIN. STOPPED THE VEHICLE AND EVACUATED ALL 4 PEOPLE INSIDE. FLAMES AND HEAVY SMOKE SOON BECAME VISIBLE AS WE WATCHED FROM AFAR. LARGE FLAMES GREW AND QUICKLY ENGULFED THE WHOLE VEHICLE. FIRE DEPARTMENT ARRIVED AND PUT OUT THE FIRE.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #11283189December 1, 2019ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
DRIVING ON HWY 17 DOWN A RAMP, THROTTLE SENSOR LIGHT CAME ON AND TRUCK STALLED OUT. RESTARTED TRUCK TO PULL OFF HWY/RAMP TO SAFER LOCATION, NOTICED THICK BL SMOKE BILLOWING OUT FROM UNDER HOOD. PULLED INTO PARKING LOT, LIFTED HOOD TO SEE FLAMES COMING OFF ENGINE. BYSTANDER CALLED 911 WHILE I GOT A BUCKET OF WATER. THREW BUCKET OF WATER ONTO ENGINE WHILE POLICE AND FIRE DEPT FINISHED EXTINGUISHING. FIRE DEPT STATED THEY HAVE SEEN A FEW ECO FIRES. TOWED TO HENDRICK'S, CONTACTED RAM. RAM STATED NO NEED TO CONTACT INS CO (THEY WILL HANDLE IT). THOUGHT THIS WAS STRANGE, CONTACTED INS CO ANYWAYS. INSPECTED BY 2 FIRE SPECIALISTS, INS CO AND RAM. INS CO STATED MANUFACT DEFECT, RAM STATED LEAKY INJECTOR (WHICH WERE REPLACED BY RAM 18K MI PRIOR AT DEALERSHIP). I SUSTAINED SMOKE INHALATION AND 1ST DEGREE BURNS TO FACE,NECK,LT ARM AND HAD/HAVE HEADACHES. TRUCK WAS STILL UNDER 100K WARRANTY WITH ONLY 40K. RAM DENIED OPENED CLAIM AND WARRANTY. INS CO TOTALED TRUCK OUT, THEY STILL HAVE AN OPEN CLAIM AGAINST RAM. ADDITIONALLY RAM DENYING MY EMISSIONS SETTLEMENT OF 3K ONLY OFFERING 900 (STATING EMISSIONS WORK COULDN'T BE DONE DUE TO FIRE CLASSIFYING ME AS A PREVIOUS OWNER ALTHOUGH I WAS CURRENT OWNER EVEN AT THAT TIME). I STILL HAVEN'T SETTLED EMISSIONS. RECENTLY RAM HAS RECALLED ALL 108K ECO-DIESELS 2014-19 FOR FIRE HAZARD. MY TRUCK FITS THE DESCRIPTION FOR WHAT HAPPENS AND ALWAYS NEEDED A LITTLE COOLANT WITH MAINT, INSP, OIL CHANGES. I PAID OFF MY TRUCK BEFORE, AND NOW HAVE A PAYMENT WITH WHAT I CONSIDER A LESSER TRUCK. WHEN I CALL FCA AND GIVE MY INFO THEY OFTEN HANG UP, ACT LIKE THEY CANT HEAR ME, OR STATE THEY ARE TRANSFERRING ME TO MANAGER (HANGING UP ON ME). ALSO STATING SOMEONE WILL GET BACK TO ME, BUT NEVER ANY RETURNED CALL (SUPPOSED TO GET A CALL TOMORROW, WILL SEE).
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 1
- Deaths:
- 0
- #11282963November 30, 2019VISIBILITY/WIPER
DRIVERS WIPER ACTUALLY COMES OFF THE DRIVERS SIDE OF THE WINDOW, WRAPPING AROUND THE DOOR COLUMN, THEN FREEZES IN THAT POSITION. WHEN I MANUALLY PUSH THE BLADE BACK INTO POSITION IT EITHER FLIES OFF THE WINDOW AGAIN OR FREEZES 1/2 WAY. THIS WAS IN SNOW CONDITIONS. WAS UNABLE TO USE WIPERS IN SNOW STORM. TRUCK WAS IN MOTION AT 70 MPH.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11283018November 30, 2019AIR BAGS
EVERY 5 OR 10 MILES THE AIRBAG WARNING LIGHT ACTIVATES ON THE DASHBOARD. THE WARNING LIGHT DOES NOT ACTIVATE WHILE THE VEHICLE IS NOT IN MOTION HOWEVER IF IT IS ACTIVATED AND THEN THE VEHICLES PUT INTO PARK SHUT OFF AND RESTARTED THE WARNING LIGHT WILL REMAIN ON FOR ANYWHERE FROM ONE MILE TO A HUNDRED MILES THEN SHUT OFF AND ANOTHER 5 OR 10 MILES LATER TURN BACK ON
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11283032November 30, 2019SERVICE BRAKES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
ON NOVEMBER 13, 2019 AT 6:00PM PST WHILE TRAVELING 70MPH WESTBOUND ON INTERSTATE 90 AT THE SR18 INTERCHANGE THE VEHICLE EXPERIENCED MULTIPLE SERIOUS SAFETY DEFECTS AND MAJOR SYSTEMS FAILURES DUE TO LOSS OF ELECTRICAL POWER. LIGHT CONDITIONS WERE NIGHTTIME, TRAFFIC WAS LIGHT, WEATHER WAS CLEAR. ELECTRONIC FAILURE MESSAGES BEGAN TO APPEAR ON INSTRUMENTATION PANEL APPROXIMATELY 20 MINUTES PRIOR TO THE TOTAL ELECTRICAL FAILURE: NAVIGATION, STOP/START, CLIMATE CONTROL, UCONNECT, SIRIUS RADIO, ADAPTIVE CRUISE ALL CEASED FUNCTION WITH NO DRIVER ABILITY TO CONTROL THESE SYSTEMS WELL PRIOR TO THE TOTAL SHUTDOWN. AT TOTAL SHUTDOWN, WITH THE VEHICLE STILL TRAVELING AT 70MPH, THE FOLLOWING ADDITIONAL EVENTS SIMULTANEOUSLY OCCURRED: 1.TOTAL FAILURE AND COMPLETE LOSS OF POWER STEERING, 2.TOTAL FAILURE AND COMPLETE LOSS OF POWER BRAKES, 3.TOTAL FAILURE AND COMPLETE LOSS OF HEADLIGHTS, TURN SIGNALS, AND HAZARD LIGHTS 4.TOTAL FAILURE AND COMPLETE LOSS OF ALL DASHBOARD AND U CONNECT INSTRUMENTATION, 5.TOTAL FAILURE AND COMPLETE LOSS OF ALL STEERING COLUMN AND DASHPANEL CONTROLS 6.TOTAL FAILURE AND COMPLETE LOSS OF ADAPTIVE CRUISE CONTROL, 7.TOTAL FAILURE AND COMPLETE LOSS OF ELECTRONIC LANE ASSIST. 8.TOTAL FAILURE AND COMPLETE LOSS OF ELECTRONIC PARKING BRAKE THIS ENDED WITH THE VEHICLE BEING SAFELY PULLED TO THE SHOULDER OF THE FREEWAY. WHEN STATIONARY, THE VEHICLE LOST NEARLY ALL POWER; THERE WAS JUST ENOUGH REMAINING POWER TO RANDOMLY ILLUMINATE DISPLAYS AND UCONNECT IN ARBITRARY FLASHES; GIVING THE DASHPANEL THE APPEARANCE OF A NIGHTCLUB. THE VEHICLE WAS THEN TOWED TO THE SELLING DEALER.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11282933November 29, 2019STEERING
TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE THE CONTACT WAS DRIVING AND MAKING A LEFT TURN, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT WAS ABLE TO DEPRESS THE BRAKE PEDAL TO STOP THE VEHICLE. THE CONTACT PARKED IN A NEARBY PARKING LOT AND THE POWER STEERING WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,969.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11282762November 28, 2019ELECTRICAL SYSTEM
AT 55,000 MILES, STEERING WHEEL CONTROLS STOPPED WORKING. ISSUE APPEARS TO BE A WORN OR FAULTY CLOCK SPRING.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11282804November 28, 2019STEERING
I PURCHASED A 2019 RAM 1500 TWO WEEKS AGO. I QUICKLY STARTED EXPERIENCING POWER STEERING FAILURES (UNEXPECTEDLY), I NOTICED THE AC DIDN'T WORK, AND THE MIRRORS RATCHET WHEN ADJUSTED. I HAD IT LOOKED AT BY A DEALERSHIP WHERE THEY FIXED THE POWER STEERING, AT LEAST TEMPORARILY. OF COURSE WE DIDN'T EXPERIENCE POWER STEERING PROBLEMS UNTIL ME AND MY FAMILY WENT ON A CROSS COUNTRY TRIP. INTERMITTENT POWER STEERING FAILURES IN UNFAMILIAR AREA, AT NIGHT, AND IN POOR WEATHER MADE TRAVELING IN MY NEW TRUCK VERY STRESSFUL. I STILL DON'T HAVE POWER STEERING AND WE ARE GETTING READY TO DRIVE HOME FROM THANKSGIVING ON SATURDAY (IN TWO DAYS). THIS IS EXTREMELY DANGEROUS, I'VE HAD TOO MANY CLOSE CALLS ON THIS TRIP WITH POWER STEERING RE-ENGAGING CAUSING ME TO SERVE OUT OF MY LANE. PLEASE HELP!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11282635November 27, 2019ELECTRICAL SYSTEM
THE ODB HARNESS PLUG IN THAT THE READER PLUGS IN IS CORRODED AND THE READER WILL NOT WORK.THEY CAN NOT PLUG IN TO DO THE RECALLS. TRUCK HAS 32000 MILES AND ALWAYS HAS BEEN KEPT IN A GARAGE AND DRY. THEY WANT 836.36 TO REPLACE AND WILL NOT COVER UNDER WARRANTY. IT IS UNDER THE DASH UNDER STEERING WILL AND SHOULD NOT HAVE CORRODED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11282702November 27, 2019LATCHES/LOCKS/LINKAGES, ENGINE
TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 19V347000 (LATCHES/LOCKS/LINKAGES) AND 19V757000 (ENGINE AND ENGINE COOLING). THE CONTACT CALLED BONNEVILLE AND SON CHRYSLER DODGE JEEP RAM AT 877-812-7782 (LOCATED AT 625 HOOKSETT RD, MANCHESTER, NH 03104) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT STATED THAT THE COOLANT LEVEL OF THE VEHICLE WAS LOW. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR 19V757000 (ENGINE AND ENGINE COOLING). PARTS DISTRIBUTION DISCONNECT FOR 19V347000 (LATCHES/LOCKS/LINKAGES).
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0