Ram 1500 Complaints

11,877 consumer complaints on file.

#11279925November 13, 2019
ENGINE
TL* THE CONTACT OWNED A 2017 RAM 1500. WHILE DRIVING 65 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE MADE AN ABNORMAL REVVING NOISE AND BEGAN TO SLOW DOWN. THE CONTACT ALSO STATED THAT THE THROTTLE SENSOR WARNING INDICATOR BEGAN TO FLASH INTERMITTENTLY. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD, CHECKED UNDER THE HOOD, AND NOTICED FLAMES COMING FROM THE ENGINE COMPARTMENT. THE CONTACT CALLED 911 AND THE POLICE AND FIRE DEPARTMENTS ARRIVED ON THE SCENE. THE FIRE WAS EXTINGUISHED. POLICE REPORT NUMBER: AL0630200 AND FIRE REPORT NUMBER: 0001218 WERE FILED AT THE SCENE. THE VEHICLE WAS DESTROYED AND TOWED TO A JUNK YARD. CARLOCK CHRYSLER DODGE JEEP RAM OF TUSCALOOSA (550 SKYLAND BLVD E, TUSCALOOSA, AL 35405, 205-759-4421) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED AN EMAIL FOR NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING), WHICH WAS ASSOCIATED WITH HIS VEHICLE AFTER THE FIRE OCCURRED. THE FAILURE MILEAGE WAS 43,539. *DT*JB
Crash:
No
Fire:
Yes
Injuries:
2
Deaths:
0
#11279931November 13, 2019
UNKNOWN OR OTHER
I WAS DRIVING MY TRUCK DOWN THE HIGHWAY I STOPPED AT A STOPLIGHT MY TRUCK STALLED I SAW SMOKE I POPPED THE LATCH IN THE ENGINE WAS ON FIRE I WAS AT A FOUR WAY INTERSECTION WAITING FOR MY LIGHT TO TURN GREEN WCA EX NEWS IN BURLINGTON VERMONT CAUGHT THE WHOLE THING ON FILM AND THEY AIRED IT THAT AFTERNOON OCTOBER 22, 2019 ON THE NEW NEWS HTTPS://YOUTU.BE/OF0ZNW1H3RC
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11279939November 13, 2019
UNKNOWN OR OTHER
I CAN NOT LET MY WINDOW UP ON THE DRIVER SIDE. WHEN I CONTACTED THE DEALER WHICH IS MILTON RUEBEN THEY ADVISED ME THAT THIS IS A COMMON PROBLEM BUT IT'S NOT A RECALL. IF ONE OR MORE VEHICLES ARE HAVING THIS PROBLEM THEN THIS IS A MANUFACTURE'S ISSUE AND SHOULD BE A RECALL ISSUED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279943November 13, 2019
SUSPENSION
THE AIR SUSPENSION IS FAULTY IN THE RAMS. DUE TO FAULTY ISSUES IT CAUSES THE DRIVER TO LOSE CONTROL OF THE VEHICLE. IT IS ESPECIALLY FAULTY DURING COLD WEATHER. DURING COLD WEATHER THE COMPRESSOR FAILS TO FUNCTION PROPERLY RESULTING IN INADEQUATE SUSPENSION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279511November 12, 2019
ENGINE
TL* THE CONTACT OWNED A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING). WHILE DRIVING 65 MPH, THERE WAS AN ABNORMAL GRINDING NOISE DETECTED FROM THE ENGINE AND THE LOW OIL PRESSURE AND ELECTRICAL WARNING INDICATORS ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE STALLED AND WAS PULLED OVER TO THE SIDE OF THE ROAD. IN ADDITION, FLAMES WERE DETECTED UNDER THE HOOD PRIOR TO SMOKE BEING DETECTED. THE CONTACT WAS NOT SURE IF A POLICE REPORT WAS FILED. THE FIRE WAS EXTINGUISHED BY THE LOCAL FIRE DEPARTMENT. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A LOCAL TOW LOT AND THEN TOWED TO LITHIA CHRYSLER DODGE JEEP RAM FIAT OF EUREKA (4320 BROADWAY ST, EUREKA, CA 95503, 707) 382-3208). THE DEALER REFUSED TO SERVICE THE VEHICLE AND HAD IT TOWED BACK TO THE LOCAL TOW LOT. THE VEHICLE WAS CURRENTLY IN THE INSURANCE COMPANY'S POSSESSION WHERE IT WAS CONSIDERED A TOTAL LOSS. THE VEHICLE WAS NOT DIAGNOSED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY TAKEN TO LITHIA CHRYSLER DODGE JEEP RAM FIAT OF EUREKA (4320 BROADWAY ST, EUREKA, CA 95503, (707) 382-3208) DUE TO THE ENGINE STALLING. THE DEALER COULD NOT DUPLICATE OR DETERMINE THE CAUSE OF THE FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THEY COULD NOT PROVE THAT THE FAILURE WAS DUE TO A MANUFACTURER DEFECT. THE FAILURE MILEAGE WAS 70,600.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11279527November 12, 2019
ENGINE
TL* THE CONTACT OWNS A 2015 RAM 1500. WHEN THE VEHICLE WAS STARTED, AN ABNORMAL KNOCKING NOISE WAS DETECTED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT CYLINDER ONE WAS MISFIRING AND THE CRANKSHAFT VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. JACKSONS OF ENID CHRYSLER DODGE JEEP RAM (4405 W OWEN K GARRIOTT RD, ENID, OK 73703, (580) 234-5400) WAS CALLED AND INFORMED THE CONTACT THAT HE WOULD HAVE TO PAY $1,500 FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279596November 12, 2019
FUEL/PROPULSION SYSTEM, STEERING
I WAS DRIVING ON THE INTERSTATE WHEN MY FUEL GAUGE DROPPED TO EMPTY AND MY RANGE SHOWED 0 MILES TO EMPTY. DOESNT DO THIS EVERYTIME I DRIVE, BUT IT DOES THIS ON OCCASSION. ALSO, I STARTED MY TRUCK ONE DAY AND THE POWER STEERING WENT OUT. MY VEHICLE WAS MANUFACTURED 12-14. IS IT POSSIBLE THIS SHOULD BE INCLUDED IN THE RECALL FOR VEHICLES MANUFACTURED FROM JANUARY 22ND, 2015 - SEPTEMBER 13TH, 2015?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279632November 12, 2019
SUSPENSION
TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT STATED THAT THE VEHICLE VIBRATED WHILE DRIVING. THE VEHICLE WAS TAKEN TO CHAMPAIGN CHRYSLER DODGE JEEP RAM (1906 MORELAND BLVD, CHAMPAIGN, IL 61822, (217) 352-4273) WHERE IT WAS DISCOVERED THAT THE AXLE WAS WEARING OUT BEFORE THE BEARING FROM BEING IMPROPERLY HEAT TREATED, WHICH CAUSED THE STEEL TO BECOME WEAKER THAN THE BEARING. THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE UNKNOWN RECALL FOR THE AXLE FAILURE WITH THE BEARING. THE DEALER REFERRED THE CONTACT TO THE MANUFACTURER TO GET A CASE NUMBER AND TO HAVE THE MANUFACTURER CONTACT THE DEALER BACK TO HAVE THE REPAIRS COMPLETED. THE MANUFACTURER DENIED THAT A RECALL EXISTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 148,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279713November 12, 2019
STEERING
WHILE BACKING INTO MY PARKING SPACE AT WORK MY 2013 RAM 1500 EXPRESS LOST POWER STEERING. THE SERVICE POWER STEERING LIGHT CAME ON AND I LOST THE ABILITY TO STEER. THE ELECTRIC MOTOR COULD BE HEARD TRYING TO TURN THE RACK AND PINION BUT THE TIRES WHERE EXTREMELY DIFFICULT TO TURN. THIS HAPPENED AT 60,000 MILES WITHIN 2 WEEKS OF SENDING MY VEHICLE IN TO THE DEALERSHIP TO FIX RECALLS I HAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279319November 11, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM, ENGINE
DRIVING ON I -29 AND WE SMELLED COMETHING LIKE ANTIFREEZE THEN SMOKE. TRUCK LOST POWER THEN GOT IT BACK AND WAS GOING TO TRY TO MAKE IT TO AN EXIT BUT PULLED OVER WHEN SMOKE COMING FROM UNDER THE HOOD. OPENED THE HOOD AND SAW FIRE! CALLED 911 AND FIRE DEPT CAME BUT IN A MATTER ON MINUTES THE TRUCK BURNED UP COMPLETELY.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11279324November 11, 2019
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
BOUGHT TRUCK 4 MONTHS AGO, HAS BEEN BROKE DOWN NOW AS OF TODAY 5 TIMES. THIS TRUCK HAS LOST FUEL MILEAGE, POWER, AND HAS ALMOST COST LIVES, WHEN YOU PUSH ON THE GAS, NOTHING, AFTER A FEW SECONDS IT WILL GO, THIS IS EXTREMELY DANGEROUS, I HAVE BEEN IN FRONT OF A SEMI MOVING WIND TURBINES AND ALMOST KILLED, THIS TRUCK HAS BEEN TOWED SEVERAL TIMES, IN THE SHOP BROKE DOWN ALL AFTER RECALL, THIS TRUCK WILL COST LIVES, I HAVE TRIED CONTACTING SEVERAL PEOPLE, I GET NOTHING, MY NEXT MOVE IS GOING TO SHOW VIDEOS AND UPDATED INCIDENTS, AND INFORMATION ON ALL STEPS, LAST RESPONSE WAS MY CASE HAS BEEN CLOSED, PEOPLE NEED TO KNOW THE ACTION TAKEN ON THIS AND THE LIVES AFFECTED. THE MOST RECENT ACTION WAS A COUPLE WEEKS AGO, I AM A PILOT ESCORT FOR GE WIND INDUSTRY, I WAS NEEDED TO STOP TRAFFIC TO KEEP PUBLIC SAFE, WHEN I'M NEEDED TO JUMP INTO ACTION THIS TRUCK FAILS, I NEED A REPLACEMENT IMMEDIATELY, I WAS ALMOST DRIVEN RIGHT INTO MY DRIVER SIDE DOOR BY A 138 THOUSAND POND TOWER SECTION DUE TO LAG TIME, THIS TRUCK IS POWERLESS, AFTER RECALL MY MILEAGE WENT FROM THE UPPER 30'S TO TEENS, IT'S BEEN IN SHOP EVERY MONTH I HAVE OWNED IT, CURRENTLY WAITING ON A COOLING SYSTEM, ON BACK ORDER, I HAVE OWNED THIS TRUCK FOR 5 MONTHS, I HAVE LOST OVER 1000,000 IN REVENUE, ALMOST KILLED AND KILLING OTHERS, I AM LOSING MY BUSINESS NOW, I'M IN SUCC A HOLE NOTHING WILL HELP ME UNLESS THIS TRUCK IS REPLACED IMMEDIATELY, THIS TRUCK IS EXTREMELY DANGEROUS, I HAVE NOTHING LEFT, I NEED A TRUCK THAT WILL SIMPLY WORK, I NEED TO REBUILD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279336November 11, 2019
STEERING
OUR 2013 RAM 1500 SUDDENLY LOST IT'S POWER STEERING. VEHICLE HAD BEEN DRIVING FINE BUT HAD A "RUBBING" NOISE WHEN TURNING. TOOK TO MECHANIC AND SAID "THIS IS TYPICAL OF RAM'S". WONDERING IF THAT WAS PRECURSOR TO ELECTRONIC POWER STEERING (EPS) UNIT TO FAIL. SON HAD DRIVEN TRUCK TO SCHOOL WITHOUT ISSUE. WHEN STARTED TO COME HOME SERVICE POWER STEERING LIGHT CAME ON DASH AND HE WAS UNABLE TO TURN THE STEERING WHEEL. LUCKILY THIS FAILED WHILE PARKED, BECAUSE LOSS IF POWER STEERING ON SUCH A LARGE VEHICLE WOULD HAVE CERTAINLY RESULTED IN AN ACCIDENT. AFTER INVESTIGATION, THIS IS A NOTED PROBLEM WITH RAM 1500 AND HAS EVEN RESULTED IN RECALLS FOR OTHER MODEL YEARS BUT NOT 2013. 2013 WAS THE FIRST MODEL YEAR FOR EPS AND IT IS CLEARLY FAULTY. WITH A REPLACEMENT PART COSTING ~$2100 WITH LABOR AN ADDITIONAL $600, THIS IS A COSTLY REPAIR FOR AN ESSENTIAL ELEMENT FOR SAFE DRIVING. THIS REALLY SHOULD BE UP TO FIAT-CHRYSLER AMERICA (FCA) TO OWN UP TO THIS DEFECT AND ISSUE A RECALL BEFORE A SERIOUS ACCIDENT CAUSING INJURY/DEATH OCCURS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279392November 11, 2019
FUEL/PROPULSION SYSTEM
THE VEHICLE HAD A BAD EGR COOLER THAT CAUSED THE COOLANT TO ENTER THE COMBUSTION SYSTEM CAUSING EXCESS OVERHEATING OF THE EXHAUST MELTING SEVERAL EXHAUST COMPONENTS. IT WAS HIT ENOUGH TO POTENTIAL CAUSE A FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279295November 10, 2019
FUEL/PROPULSION SYSTEM
FUEL GAGE DROPS TO EMPTY AND CAUSES CHECK ENGINE LIGHT TO COME ON. IT HAPPENS UPON STARTING THE VEHICLE OR WHEN DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279101November 9, 2019
ENGINE, POWER TRAIN, STEERING
THIS 2016 3.0L ECO DIESEL IS A DEATH TRAP AFTER FCA REPROGRAMED THE SOFTWARE 2 MONTHS AGO. 2-4 SECOND HESITATION WHEN YOU PRESS ON THE GAS. THE TRUCK JUST SITS THERE AND DOES NOT MOVE. IN TWO MONTHS I HAVE HAD 3 CLOSE CALLS PULLING INTO TRAFFIC. EXTREMELY SCARY WHEN YOU HIT THE GAS AND NOTHING HAPPENS AND A CAR IS COMING DOWN THE HIGHWAY AT YOU AT 55 MPH AND YOU'RE SECONDS FROM GETTING T-BONED. IT'S JUST A MATTER OF TIME BEFORE PEOPLE START DYING IN THIS DEATH TRAP. THE DIESEL HAD MANY PROBLEMS BEFORE THEY REPROGRAMED IT. SINCE NEW THE TRUCK HAS GONE INTO LIMP MODE 4 TIMES WHERE THE ENGINE LIGHTS COME ON AND THE MOTOR SHUTS DOWN TO ABOUT 10 MPG. LAST TIME I ALMOST GOT KILLED ON THE FREEWAY WHEN THIS HAPPENED. YOU'RE STUCK ON THE HIGHWAY GOING 5-10 MPH TRYING TO GET OFF THE HIGHWAY WHEN CARS ARE FLYING PAST YOU AT 70 MPH. THESE 3.0L DODGE ECO DIESELS ARE VERY, VERY, VERY DANGEROUS TO DRIVE. AFTER THE REPROGRAMING FROM FCA THEY HAVE A VERY DANGEROUS TURBO LAG TIME. FCA HAS DONE NOTHING TO ADDRESS THE PROBLEM. THE REPROGRAMING OF THE SOFTWARE MADE THEM WORSE AND MORE DANGEROUS. BECAUSE OF THE WAY THEY DESIGNED THIS ECO DIESEL, IT IS PRONE TO CATCH FIRE. ON MY TRUCK I HAD A FIRE UNDER THE HOOD AND A HOLE MELTED THROUGH THE INTAKE MANIFOLD. LUCKILY, THE TRUCK DID NOT BURST INTO FLAMES BUT IT WAS IN THE DEALERSHIP FOR ALMOST 3 WEEKS BEING REPAIRED. THIS TRUCK IS VERY DANGEROUS AND THE TRUCK NEEDS TO BE RECALLED AND IF FCA CAN'T FIX THEM, THEY NEED TO BUY THEM BACK AND GET THESE DEATH TRAPS OFF THE ROAD. SORRY, I CAN'T DESCRIBE JUST A SINGLE SPECIFIC INSTANCE, IT'S DANGEROUS EVERY TIME YOU GET BEHIND THE WHEEL. I WOULD LIKE TO MEET WITH THE PRESIDENT OF FCA AND HAVE HIM TAKE MY TRUCK FOR A DRIVE WITH HIS FAMILY IN IT AND THEN GIVE HIS OPINION AS TO THE QUALITY OF THIS ENGINE. I DO NOT ALLOW MY WIFE TO DRIVE THIS TRUCK AS IT'S A DEATH TRAP.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11279053November 8, 2019
ENGINE
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING 65 MPH, A LOUD RATTLING NOISE WAS DETECTED. THE VEHICLE STALLED AND WAS PULLED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT AND HIS SON-IN-LAW DIAGNOSED THE FAILURE AS CYLINDER TWO MISFIRING. THE HEADS WERE REPLACED, BUT THE VEHICLE WAS STILL CURRENTLY AWAITING OTHER REPAIRS. THUNDER CHRYSLER DODGE JEEP RAM (1425 W MAIN ST, BARTOW, FL 33830, (863) 533-0793) WAS CALLED AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS FOR THE ENGINE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278846November 8, 2019
ENGINE, POWER TRAIN
MY TRUCK FAILED THE STATE INSPECTION BECAUSE 2 EXHAUST MANIFOLD BOLTS ON THE PASSENGER SIDE HAD BROKEN OFF AND WERE INSIDE THE CYLINDER HEAD WITH NO WAY TO GET THEM OUT. I HAD THE TRUCK TOWED TO A MECHANIC UPON DISCOVERING HOW DEEP THEY HAD BROKEN OFF WITH NO SUCCESS AT REMOVING THE FIRST ONE AND THE MECHANIC WAS ALSO UNABLE TO REMOVE THEM. THEY HAVE NOW BEEN DRILLED OUT BY THE MECHANIC WHICH CREATED A COOLANT LEAK OUT OF ONE OF THE BOLT HOLES AND IT LOOKS LIKE I'LL NEED A NEW CYLINDER HEAD. I'VE READ IT'S A COMMON ISSUE AND NOW I'M EXPECTING THE DRIVERS SIDE TO DO THE SAME ANY TIME IF THEY AREN'T BROKEN ALREADY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278650November 7, 2019
UNKNOWN OR OTHER
THE RAM VEHICLE CAUGHT ON FIRE DRIVING DOWN THE ROAD. IT BURNED FAST I AM NOT AWARE OF THE CAUSE. I MADE A COMPLAINT TO FIAT WHEN THE FD INFORMED ME THIS WAS THE FIFTH ONE HE HAS PUT OUT IN TWO WEEK TIME FRAME. THEY AND MY INSURANCE COMPANY HAD FIRE INVESTIGATORS COME OUT RULED INCONCLUSIVE. I HAVE SEEN MANY RAM TRUCKS CATCH ON FIRE SINCE THEN. THE TRUCK WAS ON A TWO WAY HWY BACK ROADS IN MOTION WHEN SMOKE WAS NOTICED AND THEN JUST ENGULFED IN FLAMES.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11278777November 7, 2019
VISIBILITY/WIPER
I WAS DRIVING ABOUT 40MPH IN A HEAVY RAIN STORM WITH THE WIPERS ON. THE WIPERS FAILED AND STOPPED UP ON THE WINDSHIELD. I COULD NOT GET THEM TO RESPOND ON ANY WIPER SETTING. THE HEADLIGHTS WOULD STILL RESPOND WHEN TURNING THE WIPER SWITCH ON SO THE DRIVER SWITCH APPEARED TO WORK. I HAD THE BCM CODES PULLED AND IT SHOWED THE WIPER PARK SWITCH CIRCUIT SHORTED TO GROUND. THIS WAS A VERY DANGEROUS FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278374November 6, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2018 RAM 1500. WHILE ATTEMPTING TO REFUEL THE VEHICLE, THE FUEL PUMP HOSE ERRONEOUSLY SHUT OFF. THE VEHICLE WAS TAKEN TO BAYSHORE CHRYSLER/JEEP (5225 I10 EAST, BAYTOWN, TX) WHERE IT WAS DIAGNOSED THAT THE FUEL TANK CHECK VALVE WAS FAULTY AND NEEDED TO BE REPLACED. THE FUEL TANK, FILLER NECK, AND FUEL PUMP WERE ALL REPLACED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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