Ram 1500 Complaints
11,877 consumer complaints on file.
- #11282745November 27, 2019FUEL/PROPULSION SYSTEM
VEHICLE IS THREE YEARS OLD WITH ROUGHLY 41K MILES. ENGINE LIGHT COMES ON, CODE READS FUEL PUMP. LIGHT GOES OUT. WEEK OR TWO LATER TRUCK INFO MENU SAYS FUEL SENSOR ERROR AND GAUGE READS EMPTY. RESEARCHED AND SEEN THIS IS A COMMON PROBLEM WITH SIMILAR YEAR MODELS. EVEN DEALERSHIP CONFIRMS THIS. THIS WILL COST 1K TO FIX AS WELL AS A WHOLE DAY AT THE SHOP. WHY ISN'T THIS A RECALL? I'VE NEVER HEARD OF FUEL SENSORS OR PUMPS GOING BAD THIS EARLY. THIS ISSUE ISN'T COVER UNDER POWERTRAIN WARRANTY. IT IS UNDER BUMPER TO BUMPER BUT I'M OUT OF LUCK AS IT'S THREE YEAR/36K MILES. ENGINE LIGHT/SENSOR/GAUGE ISSUE OCCURED WHEN CRANKING IT UP. I TURNED IT OFF AND BACK ON AND THE GAUGE WENT TO THE APPROPRIATE LEVEL ALTHOUGH ENGINE LIGHT IS STILL ON. I USE 87 FUEL.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11282407November 26, 2019UNKNOWN OR OTHER
I AGREED TO PURCHASE THIS TRUCK, BUT IT HAD A RECALL ON THE TAILGATE. WHEN I GOT HOME I COULDN'T QUITE USE THE TAILGATE. THE DEALER IS SAYING TO YOU THE NATIONAL HIGHWAY THAT THEY FIXED IT AND THEY WILL GET PAID FOR IT. I AS THE CUSTOMER WILL HAVE TO FIGHT OR HAVE TROUBLES DOWN THE ROAD, LITERALLY! THEY CHECKED OFF THE REPAIR AND HAVE BEEN RUSHING ME TO SIGN OVER THE TITLE. GARBER SAGINAW, MI IS THE DEALER
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11282509November 26, 2019FUEL/PROPULSION SYSTEM
CHECK ENGINE LIGHT COMES ON AND FUEL GAUGE DROPS TO EMPTY. LIGHT WILL GO OFF WHEN TANK IS FULL AND COMES ON AT 3/4. CODE READS FUEL SENSOR INPUT LEVEL HIGH VOLTAGE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11282370November 25, 2019SUSPENSION
AIR SUSPENSION SYSTEM FAILED. THE ISSUE HAPPENS AT RANDOM AND CAN BE STATIONARY OR TRAVELING AT HIGHWAY SPEEDS. ALL AIR IS EMPTIED FROM THE SYSTEM CAUSING THE VEHICLE TO BOUNCE AROUND UNCONTROLLABLY AT HIGHWAY SPEEDS. THE FRAME OF THE TRUCK WILL BE RESTING ON THE AXLE DIRECTLY. I TOOK THE TRUCK TO THE RAM DEALER FOR REPAIR AND AFTER SEVERAL ATTEMPTS, CHANGING OUT SERVAL COMPONENTS THEY CAN NOT FIGURE OUT WHY THE TRUCK IS LOOSING AIR. THE DEALER NOW TELLS ME THAT WITHOUT A CODE IN THE SYSTEM THEY CAN NOT REPAIR IT EVEN THOUGH I SHOW THEM PICTURES WITH DATE AND TIME THAT THE SYSTEM IS MALFUNCTIONING AND THE FRAME IS SITTING DIRECTLY ON THE AXLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11282090November 24, 2019ENGINE, UNKNOWN OR OTHER
IT WAS JUST RECENTLY BROUGHT TO MY ATTENTION THAT THERE WAS A TECHNICAL SERVICE BULLETINS SENT OUT FOR THE 3.0 ECODIESEL TO CHANGE THE TYPE/SPECIFICATION OF OIL AND TO GO AGAINST WHAT THE OWNERS MANUAL STATES BECAUSE THE MANUAL IS WRONG. IT CALLS FOR AN OIL THAT IS TO LIGHT BREAKS DOWN MOLECULAR WEIGHT TOO QUICKLY AND TRUCKS AND JEEPS ALIKE EQUIPED WITH THE ECODIESEL HAVE BEEN HAVING CATASTROPHIC ENGINE FAILURE DUE TO PREMATURE ENGINE WEAR ON INTERNAL COMPONENTS. IT IS RECOMMENDED TO PUT 5W40 IN INSTEAD. THIS IS FIRST AND FOREMOST TRUE I DID RESEARCH AND CONFIRMED THAT THE CHANGE WAS MADE BUT NEVER MADE PUBLIC TO THE OWNERS LIKE THE CURRENT CLASS ACTION LAWSUITS WAS. MANY OWNERS DON'T KNOW THIS CHANGE EXSISTED AND MANY OWNERS DON'T KNOW THAT THE DEALERSHIPS ARE STILL MAKING THIS ERROR AND CONTINUING TO FILL THE TRUCKS WITH 5W30 FOR OWNERS THAT COME IN FOR SERVICE. IF IT'S TO SAVE MONEY BY NOT THROWING AWAY ALREADY PURCHASED MERCHANDISE OR IGNORANCE I DON'T KNOW. BUT THIS IS HUGE BECAUSE NOW EVEN IF OWNERS CHANGE NOW THEY STILL HAVE POTENTIAL AND HIGHLY PROBABLE PERMANENT INTERNAL DAMAGE DONE TO THEIR ENGINE TAKING A DRASTIC AMOUNT OUT OF THE POSSIBLE LONGEVITY OF THE ENGINE AWAY, AND THE NEW OIL REQUIRED REDUCES FUEL ECONOMY FURTHERING THE FINANCIAL BURDEN OF THE OWNER THAT BOUGHT THE VEHICLE WITH A DIFFERENT FUEL ECONOMY ADVERTISED AND WITH THE KNOWLEDGE THAT THEIR VEHICLE MAY NEVER LAST AS LONG AS THEY'RE HOPE BECAUSE OF THE FAILURE OF THE FCA TO IDENTIFY THIS AND MAKE IT PUBLIC. NOT TO MENTION THE DEALERSHIPS ARE AWARE OF THIS PROBLEM BECAUSE ARTICLES CLAIM MECHANICS HAVE BEEN COMING FORWARD SAYING DEALERSHIPS ARE DRAINING ALL 5W30 ON UNSOLD VEHICLES AND REPLACING IT WITH 5W40. YET THEY REFUSE TO MAKE THIS A CLASS ACTION LAWSUITS TO THE PUBLIC SO WE CAN KNOW. WE DESERVE THE COMPENSATION FOR THE COSTS THAT MAY COME ABOUT BECAUSE OF THIS!!!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11281945November 23, 2019ENGINE, UNKNOWN OR OTHER, STRUCTURE:BODY
VEHICLE TAKEN IN ON 8-12-19 TO DEALERSHIP TO CHECK OUT DRIVEABILITY CONCERNS AFTER "APPROVED EMISSON MODIFICATION" THEY HAD IT TO APPLY UPDATE FROM 5-17-19 TO 6-12-19, CONCERNS ON 8-12-19 WERE ACCELERATION, ALSO TO CHECK EGR SYSTEM AS I WAS LOSING COOLANT THEY HAD MY VEHICLE FROM 8-12-19/9-13-19 WHEN THEY CALLED ME TELLING ME I NEEDED TO RETURN THE RENTAL CAR AND PICK MY VEHICLE AS THEY COULDN'T DO ANYTHING FOR THE ACCELERATION I WOULD HAVE TO WAIT FOR AN UPDATE TO BE RELEASED. THEY DIDN'T CHECK THE EGR SYSTEM ONLY TOPPED IT OFF WITH COOLANT AND TOLD ME TO WATCH IT. ALL WAS FINE UNTIL 9-16-19 WHEN I WAS ON MY WAY TO WORK, ABOUT 7 MILES FROM WORK THE CHECK ENGINE LIGHT CAME ON I CONTINUED ON ABOUT A MILE FROM MY WORK LOCATION THE SERVICE THROTTLE CONTROL LIGHT ILLUMINATED I LOST THE ABILITY TO ACCELERATE AND ABOUT 1/4-1/2 MILE AWAY FROM THE WORK LOCATION THE LOW OIL PRESSURE LIGHT ILLUMINATED AND VEHICLE DIED. I FINISHED COASTING INTO THE DRIVEWAY AND PARKED WENT INSIDE TO GET WORK RELATED PAPERWORK I NEEDED AND CAME BACK OUTSIDE AND SEE SMOKE COMING FROM UNDER THE HOOD. I OPEN THE HOOD TO SEE WHAT WAS GOING ON AND THERE WAS SMOKE/FIRE ON THE LEFT SIDE OF ENGINE BAY WHEN STARING IN (INTAKE, EGR AREA) AT THAT POINT I GOT IN TO THE VEHICLE TO PUT IT IN NEUTRAL VIA DISENGAGEMENT LEVER TO ROLL VEHICLE AWAY FROM THE HOUSE I GOT IT AWAY FROM THE HOUSE AND GOT OUT AND AWAY AND CALLED FIRE DEPARTMENT TO COME EXTINGUISH THE FIRE AS IT WAS ENGULFED IN FLAMES AT THAT POINT. RESULTING IN A TOTAL LOSS OF THE VEHICLE. NOW AFTERWARDS THERE IS NOW A RECALL FOR THE EGR COOLER THAT "MAY FATIGUE AND CAUSE VEHICLE FIRE" CHRYSLER HAS BEEN CONTACTED AND AREN'T WILLING TO DO ANYTHING THEY SENT OUT BOSCH AUTOMOTIVE ENGINEERING PEOPLE TO INSPECT THE VEHICLE IT WAS STATED THERE WAS NO VEHICLE MANUFACTURING DEFECT. A BUYBACK CLAIM HAS BEEN STARTED BUT I HAVE NOT HEARD ANYTHING TO THIS POINT.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #11281727November 22, 2019ENGINE
2016 ECODIESEL HAS A MALFUNCTIONING EGR COOLER AND LEAKS COOLANT INTO THE EXHAUST SYSTEM THUS CAUSING SEVERAL ISSUES: CEL CODE P20EE, LOSS OF COOLANT AT A RATE OF 2 GALLONS PER WEEK, DPF ISSUE & DEF INJECTOR ISSUES. RAM CUSTOMER CARE SAYS I SHOULD JUST DRIVE IT AND "MONITOR" THE COOLANT LEVEL AND I GET TO PAY FOR THAT AT 20.00 A GALLON AT TWO GALLONS PER WEEK UNTIL JANUARY 2020 OR LATER. WITH THE POSSIBILITY THAT THE ENGINE WILL GET ON FIRE.. THERE IS A FIX, SO RAM SAYS BUT NO PARTS AND WE ARE TO DRIVE A VEHICLE WITH MAJOR ISSUE FOR MONTHS? APPEARS RAM DOESN'T CARE ABOUT CUSTOMER SAFETY ONLY THEIR MONEY. GREEDY, GREEDY...
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11281793November 22, 2019SUSPENSION
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE MAKING A LEFT TURN, THE FRONT AIR SUSPENSION FAILED AND DID NOT RAISE BACK UP. THE CONTACT CALLED A DEALER (BYERS AUTOMOTIVE LOCATED AT 401 N HAMILTON, RD, COLUMBUS, OH 43213 PHONE NUMBER 1-888-468-1325) AND WAS ADVISED TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE APPROXIMATE FAILURE MILEAGE WAS 53,000. CONSUMER STATED HERE ARE SOME ATTACHED PHOTOS FOR MY COMPLAINT. IN PHOTO YOU CAN SEE THE FRONT IS DROPPED TO ENTRY MODE. WHILE THE REAR IS IN OFF ROAD SETTING. (THE 4TH LEVEL) ENTRY MODE MEANS THAT MEANS AIRBAGS COMPLETELY DEFLATED. IF SYSTEM IS NORMAL IT WILL NOT ALLOW YOU TO DRIVE IN THIS MODE. I WILL ALSO ATTACH SCREEN SHOTS OF WHAT OTHER PEOPLE HAVE WRITTEN IN THE FORUMS I HAVE BEEN LOOKING AT. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11281850November 22, 2019STEERING
I HAVE A 2014 RAM WITH AROUND 48K MILES. BACK IN FEBRUARY WHILE DRIVING I LOST STEERING. LUCKILY, I WAS ABLE TO GET OUT OF THE WAY OF A ONCOMING VEHICLE. I HAD MY TRUCK TOWED DUE TO THE SAFETY ISSUE OF NOT BEING ABLE TO STEER INTO MY NORMAL SERVICE DEALER. THEY REPLACED THE ALTERNATOR STATING THAT WAS THE ISSUE THAT MADE THE TRUCK LOSE STEERING. SINCE THEN I HAVE TAKEN THE TRUCK BACK A FEW TIMES WITH STEERING ISSUES AND THEY ARE NOT ABLE TO 'DUPLICATE' THE ISSUE SO CANNOT FIX IT. THIS PAST FRIDAY 11/15/2019 I WENT TO LEAVE MY HOUSE AND ONCE AGAIN WHILE I WAS DRIVING THE TRUCK IT LOST STEERING AND THIS TIME POWER DROPPED. I AGAIN HAD IT TOWED INTO THE SERVICE DEALER ON 11/18/2019. TODAY 11/22/2019 THEY STATED THAT AGAIN THEY COULD NOT DUPLICATE THE ISSUE. THEY DID FIND ERROR CODES ABOUT VOLTAGE BUT HOWEVER STATED THAT THE COMPUTER 'FIXED ITSELF' AND CANNOT FIX THE STEERING ISSUES. WITH ALL THIS I LOVE MY TRUCK, HOWEVER WITH THE WITH THE SAFETY OF MYSELF, MY FAMILY, AND OTHERS ON THE ROAD IN MIND DRIVING THIS TRUCK WHILE THE STEERING CAN POSSIBLY GO OUT AT ANY TIME IS NOT A GOOD IDEA BY ANY MEANS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11281853November 22, 2019FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2015 RAM 1500. WHILE DRIVING 35 MPH, THE FUEL GAUGE DROPPED TO 0 AND THE FUEL SENSOR FAILURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO DESERT 215 SUPERSTORE (LOCATED AT 8030 RAFAEL RIVERA WAY, LAS VEGAS, NV 89113, (702) 963-8000), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 164,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11281907November 22, 2019FUEL/PROPULSION SYSTEM
FUEL SENDING UNIT ISSUES AROUND 80 K MILES SENDS ERROR CODES AND CHECK ENGINE LIGHTS . CHECKED ON MULTIPLE FORUMS MANY CONSUMERS ARE HAVING THE SAME ISSUE AND IT'S NOT COVERED UNDER WARRANTIES. IT'S A CONTINUOUS PROBLEM AROUND HALF A TANK. CHECK ENGINE LIGHT CODE IS FOR LOSS OF SIGNAL TO FUEL SENDER
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11281529November 21, 2019ELECTRICAL SYSTEM
INTERIOR DOOR LOCK/UNLOCK BUTTON LOCATED ON INTERIOR DRIVERS DOOR PANEL WILL NOT FUNCTION, I.E. WILL NOT LOCK, UNLOCK THE DOORS. KEY FOB WILL LOCK/UNLOCK DOORS, BUT NOT DOOR PANEL BUTTONS AT ANY TIME, MOVING OR STATIONARY. WINDOW FUNCTION BUTTONS WERE NOT WORKING, BUT HAVE STARTED WORKING ON THEIR OWN. BUT THE INABILITY TO LOCK OR UNLOCK THE DOORS SEEMS LIKE A HUGE SAFETY FACTOR. THEY DID WORK INITIALLY, SUDDENLY STOPPED WORKING RECENTLY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11281568November 21, 2019VEHICLE SPEED CONTROL
MY VEHICLE IS A RAM ECODIESEL. FCA WAS CAUGHT INSTALLING SOFTWARE TO FRAUDULENTLY REPORT EMISSIONS DATA AND WAS ORDERED BY THE EPA TO INSTALL NEW SOFTWARE TO BRING EMISSIONS INTO COMPLIANCE. I GOT THIS SO-CALLED "REPAIR" IN AUGUST IN SO DOING, MY VEHICLE (AND MANY OTHERS) DEVELOPED AN ACCELERATION LAG THAT IS QUITE DANGEROUS -- PARTICULARLY WHEN THE ENGINE IS JUST STARTED. YOU BEGIN TO PULL INTO TRAFFIC AND THEN THE VEHICLE JUST STOPS FOR SEVERAL SECONDS BEFORE ACCELERATION. I HAVE COMPLAINED TO FCA. FCA IS AWARE OF THE PROBLEM BUT HAS NO FIX AT THIS TIME. I HAVE ASKED FOR LOANER UNTIL THEY HAVE A FIX AND THIS HAS BEEN DENIED. I HAVE ASKED FOR A REPLACEMENT VEHICLE BUT THEY SAY THIS VEHICLE IS OPERATING "AS DESIGNED." I AM CURRENTLY GOING THROUGH ARBITRATION AND WILL FILE A LAWSUIT IF UNSUCCESSFUL. IT IS CLEAR THAT FCA DOESN'T REALLY CARE ABOUT CUSTOMER SAFETY AND WON'T DO THE RIGHT THING UNLESS COMPELLED TO DO SO. I CAN PROVIDE COPIES OF THE BULLETIN SAYING THERE IS NO FIX, EMAILS I HAVE SENT TO FCA, REPAIR NOTES FROM THE DEALERSHIP SAYING THEY ACKNOWLEDGE THE PROBLEM BUT THERE IS NO FIX OR ANYTHING ELSE NEEDED, THOUGH I SUSPECT OTHERS HAVE ALREADY SUPPLIED THIS SO IT WOLD E REDUNDANT. IF YOU WANT IT, PLEASE ADVISE. BOTTOM LINE IS THAT I DO NOT BELIEVE THIS VEHICLE IS SAFE TO DRIVE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11281572November 21, 2019AIR BAGS
TL* THE CONTACT'S SON OWNED A 2015 RAM 1500. THE CONTACT RECEIVED A PHONE CALL REGARDING HER SON BEING INVOLVED IN A CRASH. THE CONTACT WAS INFORMED THAT HER SON MAY HAVE OVERCORRECTED WHILE DRIVING, CAUSING HIM TO CRASH INTO A GUARDRAIL. THE VEHICLE FLIPPED OVER SEVERAL TIMES. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED; HOWEVER, THE CONTACT WAS UNABLE TO RECEIVE THE REPORT TO FIND OUT MORE DETAILS REGARDING THE INCIDENT. THE CONTACT'S SON PASSED AWAY AS A RESULT OF THE CRASH. THE VEHICLE WAS DESTROYED AND TOWED FROM THE SCENE. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE AND VIN WERE UNKNOWN. *DT*DT *LN*JB*JB*DT PHOTOS ATTACHED *JB*JB *JS *TR*DT *TP
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 1
- #11281595November 21, 2019ENGINE
WHEN THE ENGINE IS COLD, ACCELERATION FROM A STOP IS ALMOST NON EXISTENT FOR ROUGHLY 3-4 SECONDS. PULLING OUT IN TO NORMAL TRAFFIC IS DANGEROUS AS THE VEHICLE DOES NOT PERFORM ANYWHERE NEAR THE WAY IT DOES ONCE WARMED UP. MY SERVICING DEALER AND CHRYSLER CORPORATE TOLD ME THAT THERE IS A ISSUE WITH EXCESSIVE EMISSIONS FROM MY 2017 RAM 1500 ECODIESEL WHEN COLD WHICH REQUIRED THEM TO INHIBIT FUEL FLOW TO THE ENGINE UNTIL THE ENGINE REACHED A TEMPERATURE OF 157 DEGREES. THIS IS A SERIOUS SAFETY CONCERN AS THE TRUCK SEEMS TO IGNORE THE DRIVERS DESIRE TO ACCELERATE. I'VE COME CLOSE TO BEING REAR-ENDED ON MORE THAN ONE OCCASION BECAUSE THE TRUCK WOULD NOT ACCELERATE AT MORE THAN WHAT SEEMS TO BE AN IDOL FOR SEVERAL SECONDS. I'VE OWNED THIS TRUCK FOR ABOUT 1.5 YEARS AND STILL THERE IS NO SOLUTION TO CORRECT THIS PROBLEM. IT IS MY HOPE THAT FEDERAL ACTION WILL SPUR A SOLUTION TO THIS PROBLEM.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11281678November 21, 2019FUEL/PROPULSION SYSTEM
AFTER FUELING THE TRUCK THE FUEL NOZZLE GETS STUCK IN THE FILLER TUBE. I HAVE TO TWIST AND PULL VERY HARD TO GET THE FUEL NOZZLE OUT OF THE TUBE SPILLING FUEL ON TO THE GROUND AND MYSELF. LOOKING ON YOUTUBE THIS SEEMS TO BE A VERY COMMON ISSUE. I CUT MY FINGER WHILE TRYING TO PULL OUT THE NOZZLE,
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #11281271November 20, 2019SUSPENSION
I WAS DRIVING DOWN THE HIGHWAY WHEN MY 'AIR SUSPENSION NEEDS SERVICE IMMEDIATELY'. THE AIR SUSPENSION FAILED AND DROPPED MY 2016 RAM 1500 REBEL INTO ENTRY/EXIT MODE. MAKING IT VERY DIFFICULT AND ROUGH TO DRIVE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11281296November 20, 2019ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
ON NOVEMBER 9, 2019, AT APPROXIMATELY 12:PM, I WAS AT MY AREA'S ATM, SITTING STILL, WHEN ALL OF A SUDDEN THE TRUCK JUST TURNED OFF, WITHOUT WARNING AND I HAD TO GET IT TOWED HOME BY MY AAA SERVICE
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11281324November 20, 2019ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE THE VEHICLE WAS STATIONARY, IT FAILED TO ACCELERATE IMMEDIATELY WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. TOWBIN DODGE (275 AUTO MALL DR, HENDERSON, NV) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11281368November 20, 2019STEERING
WAS NAVIGATION THROUGH A PARKING LOT WHEN THE ELECTRIC POWER STEERING FAILED RESULTING IN ALMOST ZERO ABILITY TO TURN THE TRUCK. THANKFULLY I WAS GOING SLOW AND ABLE TO STOP IMMEDIATELY. SHUT THE TRUCK OFF AND RESTARTED, EPS WAS FUNCTIONING NORMAL. WAS ABLE TO MAKE IT HOME. NEXT TIME STARTING TRUCK, EPS IS NON FUNTIONAL. IT IS LITERALLY ALMOST IMPOSSIBLE TO STEER THIS TRUCK. IT DOES NOT REVERT TO MANUAL STEERING. I CURRENTLY MULTIPLE MANUAL STEERING VEHICLES AND THE RAM IS INFINITELY HARDER TO STEER EVEN WHILE IN MOTION. I PURCHASED THE VEHICLE NEW AND IT CURRENTLY ONLY HAS ROUGHLY 23K MILES ON IT. HAS HARDLY EVER EVEN BEEN RAINED ON. RAM HAS ACTIVE RECALLS FOR EPS ISSUES FOR LATER MODELS BUT REFUSES TO ADDRESS EARLIER MODELS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0