Ram 1500 Complaints

11,877 consumer complaints on file.

#11278476November 6, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED THAT THE VEHICLE'S DOORS BEGAN TO LOCK AND UNLOCK INDEPENDENTLY AND THE ENGINE STARTED INDEPENDENTLY. THE CONTACT TOOK THE VEHICLE TO ELDER CHRYSLER DODGE JEEP RAM (1798 TX-31 BUS, ATHENS, TX 75751, (903) 677-2292) AND PAID $300 TO HAVE THE KEY FOB REPLACED AND PROGRAMMED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 120,000. *BF*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278228November 5, 2019
VEHICLE SPEED CONTROL
DESPITE RECALL U61/NHTSA 18V-332 BEING COMPLETED ON MY PICKUP- ON 7/23/2018 I WAS SOUTHBOUND ON INTERSTATE 29 BETWEEN ST.JOSEPH AND KANSAS CITY MO THE MORNING OF OCTOBER 31, 2019. WE HAD SNOW, FREEZING PRECIPITATION, ETC THE EVE BEFORE AND DRIVING WAS TENUOUS AT BEST. WITH MY CRUISE CONTROL SET AT APPROXIMATELY 55 MILES PER HOUR TRAFFIC BEGAN TO SUDDENLY SLOW DUE TO NUMEROUS SLIDE OFFS AND ACCIDENTS. I TAPPED MY BRAKE TO SLOW AND DISENGAGE THE CRUISE CONTROL- AND THE IMMEDIATE RESPONSE WAS FOR THE ENGINE TO REV AND INCREASE RPM,S TO MAINTAIN SPEED. CONSTANT ATTEMPTS TO BRAKE AND OVER RIDE WERE UNSUCCESSFUL. I DEEMED IT IMPOSSIBLE FOR THE BRAKES TO STOP MY VEHICLE! A RED WARNING LIGHT "BRAKE" APPEARED ON THE DASH ALONG WITH A FEW LINES OF MESSAGE WHICH I COULD NOT READ DUE TO KEEPING MY EYES ON THE ROAD. I SOMEHOW MANAGED THE THOUGHT PROCESS OF TURNING THE GEAR SHIFT KNOB TO THE NEUTRAL POSITION AND WAS JUST BARELY ABLE TO GET STOPPED BEFORE SMASHING INTO THE VEHICLE'S IN FRONT OF ME. THE DEALER WHO SUPPOSEDLY PERFORMED MY RECALL OF REPROGRAMMING THE POWERTRAIN CONTROL MODULE IS TRI STATE DODGE IN MARYVILLE MO 64468. THEY SCHEDULED AN APPOINTMENT TO HOOK MY TRUCK TO THE COMPUTER TO TRY AND DETERMINE WHAT HPPENED ON 11/7/2019
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278348November 5, 2019
STEERING
AS I WAS TURNING ONTO THE ROAD TO MY HOUSE I HEARD SCREECHING AS MY STEERING LOCKED UP AND I COULDN'T TURN MY VEHICLE ANYMORE. A LIGHT FLASHED INDICATING 'SERVICE POWER STEERING'. MY VEHICLE HAS BEEN BROUGHT TO A LOCAL MECHANIC SHOP AS WELL AS THE DEALER AND BOTH INFORMED ME THE SAME THING. MY EPS (ELECTRONIC POWER STEERING) NEEDS TO BE REPLACED. WHICH IS RECALL # 'S19'. VEHICLES OF THE SAME MAKE AND YEAR ARE BEING RECALLED FOR THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278351November 5, 2019
ENGINE
I HAVE A 2017 RAM 1500 ECODIESEL. I WAS DRIVING DOWN THE HIGHWAY AT 70MPH WHEN THE VEHICLE SUDDENLY STARTING MAKING A CRAZY NOISE THEN BEGIN TO LOOSE POWER, I STEERED THE TRUCK ONTO THE SHOULDER WHERE IMMEDIATELY WHITE SMOKE STARTING BELLOWING FROM UNDERNEATH THE FRONT AND SIDES OF THE ENGINE COMPARTMENT I OPENED THE HOOD BUT NO FLAMES WERE VISIBLE AND IT EVENTUALLY WENT OUT. I HAD THE VEHICLE TOWED TO THE NEAREST DEALER AND THREE WEEKS LATER THEY NOW TELL ME THAT THE PROBLEM IS THE EGR COOLER LEAKING WHICH APPARENTLY IS A KNOWN AND DANGEROUS PROBLEM.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11278060November 4, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2015 RAM 1500. WHILE DRIVING 45 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE DUE TO BLACK ICE ON THE ROADWAY. AS A RESULT, THE FRONT DRIVER'S SIDE OF THE VEHICLE CRASHED INTO A CEMENT BARRIER. THE VEHICLE RICOCHETED OFF THE CEMENT BARRIER AND THE FRONT PASSENGER SIDE OF THE VEHICLE BECAME DAMAGED. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN IMPOUND FACILITY. THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11278084November 4, 2019
FUEL/PROPULSION SYSTEM
FUEL SENSOR/PUMP MODULE FAILURE. TRUCK WOULD READ LOW OR EMPTY FUEL EVEN WHEN THE TANK WAS FILLED UP. THE ISSUE OCCURS WHEN IT IS RUNNING OR STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278121November 4, 2019
FUEL/PROPULSION SYSTEM
WAS DRIVING DOWN THE HIGHWAY AND MY DASH GAUGES GOES OUT AND THROWING A CHECK ENGINE LIGHT. THE CODE RESULTED IN A FUEL LEVEL SENSOR A CIRCUIT HIGH . THE FUEL SENSORS IS DEFECTIVE AT 61000 MILES AND CAUSING MY DASH GAUSES NOT TO WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278177November 4, 2019
AIR BAGS
28 OCTOBER 2019 I WAS IN A SERIOUS VEHICLE ACCIDENT WITH MY 17 YEAR OLD SON IN THE TRUCK AND NEITHER THE DRIVER'S SIDE OR PASSENGER SIDE AIRBAG DEPLOYED. *TR*JB *DT *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11277799November 3, 2019
POWER TRAIN
I HAVE HAD SEVERAL MALFUNCTION OF THE TRANSMISSION IN MY VEHICLE SINCE PURCHASED. THEY STARTED AROUND A YEAR AFTER I PURCHASED THE VEHICLE AND HAVE AVERAGED APPROXIMATELY ONE MALFUNCTION PER YEAR. THE FIRST THREE MALFUNCTIONS WERE SIMILAR; A "HARD" DOWNSHIFT OR UPSHIFT WHILE I WAS HIGHWAY DRIVING AT HIGHWAY SPEED AND ADJUST ACCORDING TO TRAFFIC FLOW. I HEARD A LOUD POPPING NOISE AND FELT THE JOLT OF THE TRANSMISSION CHANGING. LIKE WHEN THE VEHICLE SLOWED BUT THE TRANSMISSION DIDN'T REACT AND ALL THE SUDDEN A HARD SHIFT SAME ON THE UPSHIFT. THE LATEST MALFUNCTION WAS DIFFERENT. I WAS IN HIGHWAY TRAFFIC WHEN TRAFFIC SLOWED DOWN. I TRIED TO ACCELERATE TO KEEP UP WITH TRAFFIC FLOW BUT THE VEHICLE WOULD NOT EXCEED THE 45 MPH. I COULD HEAR THE ENGINE REVVING UP BUT IT WAS LIKE IT WAS STUCK IN LOW GEAR. I PULLED OFF THE FREEWAY AND STOPPED AND RESTARTED THE VEHICLE AND IT DROVE AS NORMAL. I HAVE EXPLAINED THE MALFUNCTIONS TO THE DEALERSHIP ON SEVERAL OCCASIONS. THEY SAID THEY CHECKED IT OUT AND IT WAS NORMAL. AFTER THE LAST FAILED ATTEMPT TO GET THE PROBLEM RESOLVED AT THE DEALERSHIP, I CONTACTED THE CHRYSLER FCA US CUSTOMER CENTER REPRESENTATIVE BY LETTER. THE ADVISED ME TO A GM AT THE DODGE CITY DEALER IN MCKINNEY, TX. THE DEALERSHIP ENDED UP "RESETTING THE TRANSMISSION". IT WAS EXPLAINED TO ME THAT IS SIMILAR TO RESETTING YOUR CELL PHONE WHERE ALL SETTINGS GO BACK TO THE ORIGINAL SETTINGS. I WAS GIVEN NO OTHER OPTIONS AT THE TIME EXCEPT TO DRIVE THE VEHICLE AND SEE IF THE RESETTING RESOLVED THE PROBLEM. IT IS MY OPINION THERE HAS BEEN NO REAL RESOLUTION TO THE PROBLEM OF THE MALFUNCTION OF THE TRANSMISSION. I STILL HAVE THE SAME FEAR THAT IF THE TRANSMISSION MALFUNCTION UNDER THE RIGHT CONDITIONS IT COULD CAUSE AN ACCIDENT RESULTING IN SERIOUS BODILY INJURY OR EVEN DEATH TO ME OR SOMEONE ELSE. PLEASE GIVE THIS CONCERN YOUR UTMOST ATTENTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277466November 1, 2019
FUEL/PROPULSION SYSTEM
WHEN DRIVING THE VEHICLE AND THE GAS GAUGE GETS BELOW A HALF TANK THEN THE CHECK ENGINE LIGHT TURNS ON, THEN THE GAS GAUGE GOES TO EMPTY, AND THEN THE LOW FUEL LIGHT COMES ON. TEN FUEL SENSOR FAIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277478November 1, 2019
UNKNOWN OR OTHER
THE HEAT ON THE DRIVER SIDE DOES NOT WORK IT WORK ON THE PASSENGER SIDE ONLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277541November 1, 2019
VISIBILITY/WIPER
HEAT BLOWS OUT OF THE PASSENGERS SIDE VENTS AND DEFROSTER BUT NOT THE DRIVERS SIDE. THIS CREATES VISIBILITY PROBLEMS AS THE WIND SHIELD FOGS EASILY AND FREQUENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277594November 1, 2019
ELECTRICAL SYSTEM
2016 RAM DRIVERS WINDOW REGULATOR FAILURE.THIS THE 3 TIME THE NYLON CLIP BREAKS WHEN THERE IS COLD WEATHER. IF YOU GET JUST A LITTLE FREEZE AND OPEN THE WINDOW THE CLIP CRACKS. THE REPLACEMENT PART # IS 2387602835. I HAVE OWNED A VEHICLE AND NEVER HAD A PROBLEM IN COLD WEATHER. I WAS TOLD NOT OPEN YOUR WINDOWS IN THE WINTER MONTHS. CHRYSLER SERVICE SAYS DON"T OPEN THE WINDOW WHEN ITS BELOW 32 DEGREES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277620November 1, 2019
UNKNOWN OR OTHER
ISSUE WITH RADIO SOUND SYSTEM. OCCASIONALLY NO SOUND FROM SPEAKERS. MUST DISCONNECT BATTERY TO RESTART/REBOOT RADIO COMPUTER TO GET SOUND BACK. KNOWN ISSUE MANY COMPLAINTS ONLINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277630November 1, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
RADIO SHUTS OFF WITHOUT WARNING, LOCKS UP AND WILL ONLY TURN BACK ON WHEN SHUTTING OFF VEHICLE AND RESTARTING IT. HEADLIGHT FLICKER ON AND OFF WHILE DRIVING. HEADLIGHT FLICKER HAS DONE THIS FOR 3 MONTHS NOW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277285October 31, 2019
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
FOLLOWING RECIEVING THE ECU UPDATE FOR THE AEM RECALL DUE TO EMISSIONS ISSUES WITH THE VEHICLE. THE VEHICLE LAGS CONSIDERABLY WHEN DRIVING DOWN THE ROAD. SO FAR THE MANUFACTURER IS SAYING THAT IT HAS TO DO WITH A COLD VEHICLE, HOWEVER, I HAVE HAD THIS HAPPEN WHEN THE VEHICLE WAS UP TO OPERATING TEMPERATURES WHILE UNLOAD AND WHILE TOWING. THIS LAG WHEN TOWING HAS CAUSED MY TRUCK AND TRAILER COMBINATION TO START TO GO BACKWARDS DOWN A HILL THAT MY HOUSE RESIDES ON. AFTER THE TRUCK LAGS WHEN THE POWER KICKS IN IT DOES NOT EASE IN ON THE POWER IT JUST JUMPS STRAIGHT IN NEARLY CAUSING THE TIRES TO SPIN. SO FAR THE ONLY WAY AROUND THIS THAT I HAVE FOUND IS TO MANUALLY CONTROL THE TRANSMISSION SHIFTS WHEN STARTING OUT SLOW ON HILLS. I AM NOT THE ONLY ONE EXPERIENCING THIS ISSUE PLEASE SEE HTTPS://WWW.TFLTRUCK.COM/2019/08/RAM-1500-ECODIESEL-UPDATE-EMAIL/ FOR MORE INFORMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277305October 31, 2019
ENGINE
EXAUST (CARBON MONOXIDE) LEAK: ON MY VEHICLE AND MANY OTHERS I HAVE HEARD, EITHER THE EXAUST MANIFOLD OR THE MANIFOLD BOLTS CRACK OR BREAK CAUSING A LEAK AND LOUD CLICKING NOISE. THE DEALER REPAIRED THE PASSENGER SIDE MANIFOLD UNDER MY WARRANTY BUT NOW THE DRIVERS SIDE HAS CRACKED OR BROKEN AND THE WARRANTY HAS EXPIRED. THE NOISE STOPS AFTER WARMUP BUT HERE IS TILL A QUESTION OF HOW MUCH CARBON MONOXIDE LEAKAGE IS ACCEPTABLE UNTIL HE NOISE STOPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277338October 31, 2019
POWER TRAIN, UNKNOWN OR OTHER
I HAVE MADE SEVERAL ATTEMPTS TO GET THIS VEHICLE REPAIRED AFTER RECEIVING THIS RECALL NOTIFICATION. V61/NHTSA 19V-407AT THIS INCOMPETENT DEALERSHIP CROWLEY CHRYSLER JEEP IN BRISTOL CT. I CALLED THE RECALL NOTIFICATION HOTLINE ON 26 SEPTEMBER 2019 AND MADE THE APPOINTMENT FOR 30 OCT 2019 ONLY TO HAVE AN INCOMPETENCE AND UNPROFESSIONAL PERSON CALL ME ON 29 OCTOBER 2029 AT THE END OF THE BUSINESS DAY SAYING THAT THEY WERE CANCELING MY APPOINTMENT. I AM SO F'ING PISSED ABOUT THIS CRAP AND REALLY AT THE POINT OF CONTACTING DAIMLER CHRYSLER TO FILE A LAWSUIT AND HAVE THEM TAKE BACK THE TRUCK. MY REGRETS ARE MANY AT THIS POINT I JUST WANT ANSWERS AND TO BE TREATED WITH SOME MEASURECOF RESPECT. THIS VEHICLE HAS BEEN SITTING IN THE DRIVE WAY BEACSUE I DONT KNOW THE LEVEL OR HOW HOW UNSAFE IT MAY BE TO DRIVE. NO ONE HAS TOLD ME ANYTHING ABOUT THE [XXX] RECALL.. I HAVE RETAINED AN ATTORNEY IN THE EVENT THIS ISSUE IS NOT RESOVED BEFORE DECEMBER 2019. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277342October 31, 2019
ENGINE
SMALL HOLES IN EGR HOSES, CAUSED COOLANT LEAK. RESULTING IN EGR TO NOT HEAT UP ENOUGH AND EXHAUST FILTER TO GET FULL AND NOT GO INTO REGEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277365October 31, 2019
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
CROSSING A BUSY INTERSECTION, MY TRUCK STALLED IN THE MIDDLE OF THE INTERSECTION FOR NO APPARENT REASON. WAS EVENTUALLY ABLE TO RESTART IT, BUT STALLED AGAIN AFTER APPROXIMATELY TWO MINUTES. HAS BEEN AT COLE CHRYSLER SINCE 9/5/2019. DEALER SAYS IT MAY BE THE BATTERY ASSOCIATED WITH THE HYBRID SYSTEM. THAT PART HAS NOT BEEN AVAILABLE FOR TWO MONTHS, AND THERE IS NO ESTIMATED TIME IT WILL BE AVAILABLE. AFTER IT IS REPLACED, THERE MAY STILL BE ANOTHER PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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