Ram 1500 Complaints

11,877 consumer complaints on file.

#11289239December 16, 2019
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL* THE CONTACT OWNS A 2014 RAM 1500. WHILE DRIVING APPROXIMATELY 40 MPH, THE INSTRUMENT CLUSTER BEGAN TO PULSATE. THE CONTACT STATED THAT THE FAILURE OCCURRED FOR THE LAST TWO WEEKS AND OCCURRED WHILE THE VEHICLE WAS STATIONARY AND IDLING. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 109,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289325December 16, 2019
STRUCTURE:BODY
MY TAILGATE IS LOOSE AND THE LATCH GOT REPLACED FROM A RECALL BUT IT RATTLES GOING OVER RUG AREAS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289339December 16, 2019
UNKNOWN OR OTHER
AFTER HAVING THE REQUIRED FCA EMISSION UPDATE, THE TRUCK WILL HESITATE WHEN PULLING INTO TRAFFIC OR ATTEMPTING TO CLIMB A HILL UNTIL FULLY WARMED UP. PRESSING THE ACCELERATOR TO THE FLOOR DOES NOTHING FOR SEVERAL SECONDS, THEN THE TRUCK ACCELERATES DRAMATICALLY. THIS NOTHING/EVERYTHING, IS DANGEROUS TO THE DRIVER AND PASSENGERS OF THE TRUCK AS THEY MAY BE STRUCK BY ANOTHER VEHICLE THAT THEY ARE NOT ABLE TO GET OUT OF THE WAY OF. THE TRUCK IS DANGEROUS TO OTHER HIGHWAY USERS AS THE NOTHING/EVERYTHING THROTTLE MAY CAUSE A LOSS OF CONTROL OF THE TRUCK. THIS IS A DRASTIC CHANGE IN THE DRIVING CHARACTERISTICS OF THIS TRUCK FROM THE PRIOR TO FLASH SETTINGS. APPARENTLY DEALERS CAN NOT RETURN THE VEHICLE TO IT'S PREVIOUS SETTINGS, MAKING THEM LIABLE FOR THE SAFETY OF THE TRUCKS DRIVER AND PASSENGERS. THE EPA LAWSUIT AGAINST FCA HAS PUT NUMEROUS HIGHWAY USERS AR RISK!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289055December 14, 2019
VISIBILITY/WIPER
MY BRAND NEW 2020 RAM 1500 LARAMIE SPORT IS EQUIPPED WITH TILTING DOWN DRIVER/PASSENGER SIDE MIRRORS WHEN IN REVERSE. THE PROBLEM IS WHEN THEY TILT DOWN, THEY TILT DOWN SO FAR THAT IT IS OUT MY VIEW. I UTILIZE THIS FEATURE FOR BACKING INTO MY GARAGE, ON SIDE ON MY BOAT, WHERE SPACE IS VERY LIMITED. I ACTUALLY HAVE INCHES ON BOTH SIDES OF THE TRUCK. AFTER SPENDING BIG MONEY ON MY NEW RAM 1500 2020 LARAMIE SPORT, I EXPECT ALL OF IT'S FEATURES TO PERFORM AS DESCRIBED, AND EXPECTED. AFTER TALKING WITH THE SALESMAN WHO SOLD ME THE TRUCK, HE EXPLAINED THIS IS A KNOWN PROBLEM IN THE RAM COMMUNITY ON THESE NEW 2020 VEHICLES. KNOWING THIS, IT FRUSTRATES ME EVEN MORE THAT I WAS NEVER INFORMED OF THIS INFORMATION PRIOR TO MAKING THE PURCHASE. THIS PROBLEM SHOULD BE FIXED IMMEDIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288814December 13, 2019
UNKNOWN OR OTHER
MY VEHICLE WAS IN THE SHOP FOR REPAIRS. THE WINDSHIELD WAS DAMAGED IN THE ACCIDENT. BECAUSE THE WINDSHIELD WAS ON NATIONAL BACK ORDER THE REPAIRS TOOK WAY LONGER THEN IT WAS SUPPOSED TO. I AM NOW OUT $701.28 THAT I HAD TO PAY FOR A RENTAL CAR. I AM LOOKING FOR SOME SORT OF REIMBURSEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288876December 13, 2019
ENGINE
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE THE CONTACT'S HUSBAND WAS DRIVING 70 MPH, THE VEHICLE BEGAN TO SPUTTER. THE DRIVER PULLED THE VEHICLE OVER AND SMOKE WAS SEEN UNDERNEATH THE ENGINE COMPARTMENT. DUE TO THE WEATHER CONDITIONS, THE RAIN WAS ABLE TO EXTINGUISH THE FIRE THAT WAS STARTING UNDERNEATH THE VEHICLE. THE POLICE ARRIVED, BUT THE CONTACT WAS UNSURE IF A POLICE REPORT WERE FILED. THE VEHICLE WAS TOWED TO HARTLEY'S CHRYSLER DODGE JEEP RAM (30 MAIN ST, NEWPORT, ME 04953, (207) 368-5751) WHERE IT WAS DIAGNOSED THAT THE EGR COOLER WAS DEFECTIVE, WHICH CAUSED THE FIRE. WEEKS LATER, THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE, ENGINE COOLING). THE CONTACT WAS PROVIDED A LOANER VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE THROUGH THE DEALER AND WAS CURRENTLY AWAITING THE PART. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 67,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11288912December 13, 2019
POWER TRAIN
SIMILAR TO NHTSA ISSUE # 11287014 DATED 12/5/19 ON A RAM. TWICE, I'VE PARKED MY TRUCK ON AN INCLINE (TWO DIFFERENT DRIVEWAYS), I'VE PUT THE CAR IN PARK, SHUT OFF THE ENGINE AND REMOVED THE KEYS AND GOTTEN OUT THE TRUCK. THE TRUCK THEN STARTED TO ROLL BACKWARDS, BOTH INSTANCES I JUMPED BACK IN AND PUSHED THE BREAK TO STOP THE TRUCK, SO I DO NOT KNOW HOW FAR IT WOULD HAVE ROLLED. IT DID ROLL AT LEAST 2 FEET BEFORE I GOT IT STOPPED. I DO NOT KNOW THE DATES OF THE INCIDENTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288970December 13, 2019
FUEL/PROPULSION SYSTEM
RAM 2016 ECODIESEL IS THE SUBJECT OF RECALL VB1 REGARDING THREAT OF FIRE FROM FAULTY EGR VALVE. THE NHTSA RECALL WAS ANNOUNCED IN OCTOBER AND NOW THE BEST ESTIMATE OF A FIX HAS BEEN DELAYED FROM DECEMBER 13 TO APRIL. THAT'S TOO LONG TO PARK THIS VEHICLE. FCA SHOULD OFFER THE BUYBACK THAT APPEARS IN THE AEM SETTLEMENT TO ANY TRUCK THAT IS A THREAT TO BURST INTO FLAMES IF DRIVEN. OTHERS APPEAR WILLING TO DRIVE THEIR VEHICLES. I AM NOT, NOR WOULD ANY WELL INFORMED OWNER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288677December 12, 2019
ENGINE
TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE VEHICLE DID NOT ACCELERATE. ALSO, WHEN ATTEMPTING TO MAKE A RIGHT TURN, THE VEHICLE STOPPED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE BEGAN AFTER THE COMPUTER WAS REPROGRAMMED (EPA ECM UPDATE). THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS 24,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288710December 12, 2019
ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:ENGINE, ENGINE
TL* THE CONTACT OWNS A 2016 RAM 1500. AFTER THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING), IT WAS DISCOVERED THAT THE COOLANT WAS LOW INSIDE THE VEHICLE, AS LISTED IN THE RECALL. AUTONATION CHRYSLER DODGE RAM VALENCIA (23820 CREEKSIDE RD, VALENCIA, CA) STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000. *BF CONSUMER ALSO STATED ACCELERATION IS LAGGING.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288725December 12, 2019
ENGINE
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING). THE CONTACT TOOK THE VEHICLE TO BURNS MOTORS (1300 E BUSINESS HWY 83, MCALLEN, TX 78501, (956) 984-4400), BUT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER ALSO STATED THAT THE PART WAS NOT AVAILABLE AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288449December 11, 2019
SUSPENSION
TODAY WITH THE COLD WEATHER MY AIR RIDE SUSPENSION FROZE UP CAUSING ME TO HAVE TO DRIVE MY TRUCK TO WORK WITH THE SUSPENSION LOWERED COMPLETELY. THE RIDE WAS VERY ROUGH AND IF I WOULD HAVE HAD TO TAKE ANY EMERGENCY MEASURES I MOST CERTAINLY WOULD HAVE ENDED UP IN THE DITCH. FCA IS REFUSING TO HELP US WITH THIS KNOWN ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288504December 11, 2019
STEERING
WHEN DRIVING SPEEDS ARE IN EXCESS OF 70 MPH STEERING WHEEL DOES NOT RETURN TO CENTER WHEN STEERING ON THE FREEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288317December 11, 2019
ELECTRICAL SYSTEM
PROBLEMS FOR SEVERAL OWNERS OF 2016 RAM TRUCKS. THEY ARE COMPLAINING ON A RAM TRUCK FORUM ABOUT THEIR WINDOWS FALLING OFF THE TRACKS AND DOWN INTO THEIR DOORS. IT IS MAINLY HAPPENING TO THE DRIVER'S SIDE WINDOW AND ONLY IN COLD WEATHER. I TRIED TO ROLL THE WINDOW DOWN, MOTOR WAS WORKING, WINDOW STAYED IN PLACE..WHEN IT GOT A BIT WARMER, AS I WAS DRIVING, THE WINDOW FELL DOWN. THIS IS VERY COMMON ON THE '16 MODELS, MY DEALER SAID HE HAS HAD THEM IN ALL WINTER. IT'S HAPPENED TWICE TO MINE AND THE LAST TIME WE DIDN'T EVEN ROLL THE WINDOW DOWN AND WEREN'T IN THE TRUCK. RAM DESIGNED THE WINDOW TRACK DIFFERENTLY THIS YEAR AND IT DOESN'T WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288337December 11, 2019
ENGINE
TL* THE CONTACT OWNS A 2015 RAM 1500. WHILE DRIVING APPROXIMATELY 35 MPH, THE ENGINE STARTED TO MAKE A CLICKING NOISE. THE CONTACT PULLED OVER IN A PARKING LOT AS WHITE SMOKE STARTED TO EMERGE FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TOWED TO COMMUNITY CHRYSLER DODGE (2200 S WALNUT ST, BLOOMINGTON, IN 47401) WHERE IT REMAINED SINCE JULY 23, 2019 UNTIL NOW. THE DEALER DETERMINED THAT THE EGR WAS BURNED AND ALSO HAD A BAD TURBO. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED BY EASTGATE CHRYSLER RAM (500 N SHADELAND AVE, INDIANAPOLIS, IN 46219) ON NOVEMBER 26, 2019 WHERE THEY REPLACED ALL THE ELECTRICAL WIRING (41 WIRES). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO HIRE AN ATTORNEY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 88,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288364December 11, 2019
SUSPENSION
SUSPENSION SYSTEM (AIR BAGS) GO OUT. THE SYSTEM COMPLETELY SHUTS DOWN AND TRUCK WILL HIT THE ROAD (EVEN FLAT NEW ROAD) REALLY HARD WITH ANY BUMP. USUALLY IT STARTS WITH ONE SIDE THE DRIVER BACK SIDE AND EVENTUALLY BOTH AIR BAGS GO OUT. IS VERY DANGEROUS BECAUSE IF A LITTLE BUMP CAN MANAGE TO MOVE MY STEERING, A BIG POT HOLE CAN MAKE MY WHOLE TRUCK CHANGES LANES. THE SYSTEM DETECTS THE MALFUNCTION AFTER 3 USES AND SAYS "SUSPENSION OVERHEATED" SUSPENSION COOLING". THIS HAPPEN EVERY DAY FOR THE LAST 2 MONTHS . THE MORE USE IN THE DAY, THE MORE PULL, THE MORE WEIGHT, IT GOES OUT. I CAN'T USE THE TRUCK FOR WHAT IS FOR AND NOW IS ONLY A CARPOOL TRUCK. DODGE RAM LONGHORN 2014
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288414December 11, 2019
ENGINE
I RECEIVED A SAFETY RECALL NOTICE ON 12/4/19 FROM FCA US. IT STATES THERE MAY BE A PROBLEM WITH THE EGR COOLER WHICH MAY RESULT IN A FIRE AND RISK OF INJURY/PROPERTY DAMAGE. PER FCS RECALL "THE REMEDY FOR THIS CONDITION IS NOT CURRENTLY AVAILABLE" I DON'T LIKE THE IDEA OR DO I WANT TO TAKE A CHANCE THAT THIS FIRE COULD HAPPEN TO ME AND MY FAMILY AS I OPERATE THIS VEHICLE. THE RISK IS TO GREAT. FCA SHOULD BE REQUIRED TO PROVIDE ME WITH A NO CHARGE COMPARABLE VEHICLE UNTIL THE PARTS ARE AVAILABLE AND REPAIR COMPLETE. AGAIN, I DO NOT WANT TO DRIVE AROUND IN A POTENTIAL FIRE BOMB. KNOWINGLY DRIVING THIS VEHICLE COULD INJURY/KILL ME, FAMILY, AND OTHERS ON THE ROAD.. I HAVE NO OTHER CHOICE BUT TO DRIVE THIS VEHICLE UNTIL FIXED AS I HAVE NO OTHER TRUCK OPTION. PLEASE DO SOMETHING. THERE ARE THOUSANDS OF THESE VEHICLES ON THE ROAD AND FIRES ARE OCCURRING RELATED TO THIS DEFECT. FCA IS TO BIG FOR ME TO GO AFTER AS AN INDIVIDUAL AND THAT IS WHY I'M REACHING OUT TO NHTSA FOR HELP. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288423December 11, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
WHILE DRIVING THE 2014 RAM 1500 THE VEHICLE HAS LOST POWER NUMEROUS TIMES. THIS IS AN INTERMITTENT ISSUE AND I HAVE NOT BEEN ABLE TO DUPLICATE ON THE SPOT. THIS MEANS THAT THE LOSE OF POWER CAN HAPPEN AT ANY GIVEN TIME. THIS LOSE OF POWER WILL RESULT IN LOSING STEERING AND SOMETIMES BRAKING, SINCE ALL ARE CONTROLLED BY ELECTRONICS. THESE OCCURRENCES HAVE HAPPENED WHILE NORMAL DRIVING CONDITIONS; ROLLING UP WINDOWS, TURNING ON BRIGHT LIGHTS, AND JUST DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288424December 11, 2019
VEHICLE SPEED CONTROL
ON 12/10/19 THE DRIVER WAS DRIVING A 2019 DODGE RAM 1500 WHEN THE ACCELERATOR GOT STUCK AND HE COULD NOT SLOW DOWN. THE DRIVER TRIED PRESSING THE ACCELERATOR TO RELEASE IT BUT THIS DID NOT WORK. THE DRIVER THEN TRIED TO PRESS ON THE BRAKES BUT THE VEHICLE WAS ACCELERATOR FASTER THAN IT COULD STOP. THE DRIVER THAN RAN HEAD FIRST INTO A PARKING GARAGE WALL TOTALING THE DODGE RAM. ALL AIRBAGS WERE DEPLOYED AND THERE WAS MAJOR FRONT END DAMAGE. *DT NO POLICE REPORT DUE TO PRIVATE PROPERTY. THERE IS A REPORT THROUGH TOWNE PARK AND HILTON LOCATED AT 401 NORTH HIGH ST. COLUMBUS, OH 43215 *JB*DT*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11288433December 11, 2019
ELECTRICAL SYSTEM
DRIVER SIDE WINDOW OFF TRACK, CAN HEAR MOTOR RUNNING, WINDOW DROPS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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