Ram 1500 Complaints
11,877 consumer complaints on file.
- #11308337February 10, 2020FUEL/PROPULSION SYSTEM
WHILE DRIVING THROUGH WEST VIRGINIA, PULLING MY SAILBOAT, I GOT A "CHECK ENGINE" LIGHT; AS I WAS COMING UP TO THE BECKLEY SERVICE AREA, I DECIDED TO STOP, FIND AN AUTO PARTS STORE AND GET THE CODE READ. JUST AS I WAS ENTERING THE SERVICE AREA, I LOST POWER, SIMULTANEOUSLY HAVING THE DASHBOARD FLASH A "TPS SENSOR" WARNING, AS I DESCENDED INTO THE REST AREA, I REALIZED THAT I HAD ALSO LOST MY BRAKES (BUT NOT THE TRAILER BRAKES) AND THEN, WHILE COASTING INTO THE PARKING LOT, A WV TURNPIKE PU PULLED ALONGSIDE WITH THE DRIVER GESTICULATING AT ME, YELLING THAT I NEEDED TO GET OUT OF MY TRUCK, IT WAS ON FIRE. IMMEDIATELY UPON STOPPING, THE FRONT END BECAME ENGULFED IN FLAMES, ULTIMATELY BURNING COMPLETELY UP.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #11308341February 10, 2020ENGINE
THIS FIRE START ON AIR INTAKE, I LOST THE TRUCK. WAS DRIVING FINE AND START BLUE SMOKE COME OF HOOD... THIS TRUCK GOT A RECALL OPEN, THIS RECALL IS ABOUT FIRE ON AIR INTAKE. I CALL DODGE TO DO THEY NEVER HAVE THE PART... THE END OF HISTORY I LOST MY TRUCK.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #11308376February 10, 2020ENGINE, UNKNOWN OR OTHER
I WANT TO REPORT A SAFETY CONCERN. THE CONCERN IS ALREADY AWARE BY THE MANUFACTURER BUT I WANT TO ADDRESS THE POTENTIAL RISK IT PUT OUR FAMILY IN. THE RECALL IS KNOWN AS THE VB! OR NHTSA # 19V-757. WE BOUGHT THIS TRUCK TO HAVE A NICE AND RELIABLE CAR TO TRANSPORT OUR 1 YEAR OLD CHILD IN. OUR LAST 2012 JEEP GRAND CHEROKEE LEFT US STRANDED IN THE MIDDLE OF THE RODE WITH OUR KID DUE TO THE COMPUTER TELLING ALL INJECTORS TO STAY OPEN AND RESULTING IN THE MOTOR HYDRO-LOCKING ITSELF. WE TOOK OUT FINANCING TO PURCHASE AND THE GREAT 2018 ECODIESEL DODGE RAM. JUST 2 MONTHS INTO OWNING THIS MY WIFE LOST ALL POWER GOING DOWN THE FREEWAY. SHE REPORTED MASS AMOUNT OF SMOKE COMING FROM THE HOOD AND THANK GOD SHE MANAGED TO MERGE OVER ALL LANES AND TO THE BEST OF HER ABILITY WITH NO POWER GOT THE TRUCK OFF THE HIGHWAY BY ABOUT 5 FEET AND THEN QUICKLY TURNED OFF THE MOTOR AND DISTANCED HER SELF FROM THE TRUCK. SHE CALLED ME IN COMPLETE PANIC. THIS STORY WOULD BE MUCH DIFFERENT IF OUR CHILD WAS STRAPPED INTO THE CAR SEAT ON THIS PARTICULAR DRIVE. SINCE THIS OCCURRENCE THE TRUCK HAS BEEN PARKED IN OVER FLOW AT MY LOCAL DEALERSHIP AND CONTINUES TO SIT UNTIL FIAT DISCOVERS A CORRECT REPAIR TO THE CRACKING EGR. I WARN YOU TO ALL YOUR FAMILY MEMBERS THAT YOU HAUL DOWN THE ROAD IN YOUR ECODIESEL. THIS IS A REAL CONCERN! DEALERSHIP HAS CONFIRMED THIS WAS A RESULT OF THE VB1 RECALL. THEIR WAS NO EXTERIOR DAMAGE TO THE TRUCK AS THE MOTOR WAS QUICKLY SHOT OFF. THE INTAKE MANIFOLD NEEDS TO BE REPLACED, AND A NEW TURBO IS ALSO NEEDED. I AM NO SURE OF WHAT OTHER INTERNAL ENGINE COMPONENTS ARE NEEDED REPLACEMENT.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #11308389February 10, 2020STEERING
WHILE DRIVING TO THE AUTO PARTS STORE, TURNED AND STEERING WHEEL GOT REALLY HARD THAT I COULDN'T TURN IT JUMP THE CURB ALMOST HITTING A LIGHT POLE, TOOK THE TRUCK TO A FRIEND THAT HAS A SHOP AND FOUND CODE C221700 ELECTRIC POWER STEERING MODULE INTERNAL PROBLEM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11307870February 8, 2020FUEL/PROPULSION SYSTEM
FUEL PUMP AND FUEL TANK GAUGE ARE ONE ASSEMBLY. SYSTEM FAILED AT 50K MILES. DEALER INDICATED THIS IS A KNOWN PROBLEM AND ENTIRE ASSEMBLY MUST BE CHANGED AT A COST OF $1200. RAM WILL NOT COVER UNDER WARRANTY. I CONTACTED CHRYSLER/RAM SUPPORT AND THEY SAID THEY WOULD NOT BE ABLE TO ASSIST.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11307879February 8, 2020STEERING
POWER STEERING WORKED YESTERDAY. THIS MORNING IT DOES NOT WORK AT ALL. WARNING LIGHT ON THE DASH IS ON.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11307642February 7, 2020ELECTRICAL SYSTEM
TIPM CAUSING FUEL PUMP TO OPERATE AFTER IGNITION IS TURNED OFF, DRAINING BATTERY, LEAVING FAMILY STRANDED IN REMOTE LOCATION.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11307719February 7, 2020FUEL/PROPULSION SYSTEM
WITH A FULL FUEL TANK EVERYTHING IS GOOD. BETWEEN 3/4 AND 1/2 TANK THE FUEL GAUGE GOES TO EMPTY, OUT OF GAS LIGHT BLINKS AND FUEL SENSOR FAIL LIGHT COMES ON. 5 MINUTES LATER GAUGE IS BACK TO 3/4 TANK AND FUEL SENSOR FAIL ENGINE WARNING STILL ON. MADE A FEW STOPS AND ENGINE FAIL LIGHT GOES OFF. THEN IT ALL STARTS OVER AND OVER.FUEL SENSOR FAIL AND GAUGE GOES TO EMPTY.ONLY 429201 MILES. DANGEROUS DEFECT. COMMON COMPLAINT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11307780February 7, 2020UNKNOWN OR OTHER
TRUCK CAUGHT FIRE WHILE DRIVING ON HIGHWAY. NO WARNING SIGNS ON DASH. STARTED TO SLOW DOWN THEN SMOKE STARTED COMING FROM FRONT OF HOOD AS IF OVERHEATING. I PULLED OVER TO EMERGENCY LANE, TURNED CAR OFF , THEN POPPING SOUND CAUSING TRUCK TO GO INTO FLAMES AND POPPING WITH BIG EXPLOSION AND BURNING RAPIDLY. I WAS ABLE TO GET OUT BECAUSE I HAD DOOR ALREADY CRACKED OPEN AND RAN AWAY FROM VEHICLE.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #11307797February 7, 2020STEERING
MY STEERING ON THIS RAM 1500 HAS BEEN NOTICEABLY STIFF LATELY WHEN TURNING. I LOOKED FOR COMMON COMPLAINTS FROM OTHER RAM OWNERS AND FOUND A RECALL (S19) FOR RAMS MANUFACTURED BETWEEN JAN AND SEPT OF 2015 - MY RAM WAS MANUFACTURED IN APRIL 2015. I FEEL THAT THIS RAM SHOULD ALSO BE INCLUDED IN THIS RECALL
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11307830February 7, 2020STRUCTURE:BODY
TAILGATE KEEPS OPENING WHILE DRIVING
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11307189February 5, 2020ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE STARTED TO RUN ROUGH AS SMOKE WAS EMITTED THROUGH THE VENTS. THE CONTACT WAS ABLE TO STOP IN A PARKING LOT AND UPON EXITING THE VEHICLE WITH HIS PASSENGER SMOKE WAS SEEN COMING FROM UNDER THE HOOD. THE VEHICLE WAS TOWED TO DAYSTAR CHRYSLER DODGE JEEP RAM (206 S CARROLLTON ST, MALVERN, OH 44644) WHERE THE FAILURE WAS DIAGNOSED AS THE EXHAUST GAS RECIRCULATION (EGR) COOLER WAS FRACTURED CAUSING A FIRE. THE EGR COOLER WAS REPLACED. THE CONTACT MENTIONED THAT THE VEHICLE WAS TAKEN BACK TO THE DEALER TO HAVE THE GLOW PLUG AND THE CYLINDER REPLACED DUE TO THE FIRE. THE CONTACT STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #11307203February 5, 2020ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
WHILE DRIVING HOME, I NOTICED SOME NOISE THAT OUNDE LIKE A TURBO NOISE AND LOOS OF POWER. I PULLED OVER IMMEDIATELY SHUT OFF ENGINE AND POPED HOOD. LOOKE UP AND SMOKE FROM ENGINE. OPENED HOOD AND SAW SMALL FIRE ON REAR PASSENGER SIDE OF ENGINE BY TURBO HOUSING. SOON THE TRUCK WAS TOTALLY ENGULFED BY FLAMES.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #11307247February 5, 2020VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED WHILE DRIVING ABOUT 25 MPH THE VEHICLE FAILED TO RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CHECK ENGINE WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE LOCAL DEALER LARRY H. MILLER CHRYSLER JEEP DODGE RAM WAS CONTACTED ABOUT THE FAILURE. THE VEHICLE WAS TAKEN TO LARRY H. MILLER CHRYSLER JEEP DODGE RAM BOISE 222 S AUTO DR, BOISE, ID 83709 BOISE, ID BUT WAS NOT REPAIRED. THE VEHICLE WAS ALSO TAKEN TO STEVENS CREEK DODGE RAM 4100 STEVENS CREEK BLVD, SAN JOSE, CA 95129, WHERE IT WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING). THE APPROXIMATE FAILURE MILEAGE 68,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11306949February 4, 2020ENGINE
TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THERE WAS AN ABNORMAL EXHAUST ODOR IN THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN TO NORTH POINT CHRYSLER DODGE FIAT JEEP RAM LOCATED AT 7726 NORTH POINT BLVD, WINSTON-SALEM, NC 27106, (336)306-8945, TO BE DIAGNOSED. THE TECHNICIAN WAS ABLE TO DUPLICATE THE FAILURE. THE CONTACT WAS INFORMED THAT THE DEALER REPLACED A HALF OF THE EXHAUST SYSTEM HOWEVER, THERE WAS NO REPAIRS PERFORMED IN THE NEAR PROXIMITY OF THE CATALYTIC CONVERTER OR THE HEADER. THE MANUFACTURER WAS ALSO CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11306966February 4, 2020FUEL/PROPULSION SYSTEM
NOTICE VB!/NHTSA 19V-757 RECEIVED DECEMBER 2019. ADVISED TODAY BY FCA FIX NOT AVAILABLE UNTIL APRIL 2020 EARLIEST. FAILURE OF RECALLED PART, DIESEL EGR COOLER, MAY RESULT IN ENGINE FIRE. UNACCEPTABLE THAT REPLACEMENT PART IS NOT IMMEDIATELY AVAILABLE! I HAVE REDUCED DRIVING THIS VEHICLE DUE TO UNCERTAINTY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11301995February 4, 2020POWER TRAIN, ELECTRICAL SYSTEM:IGNITION, EXTERIOR LIGHTING, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2014 DODGE RAM. CONSUMER WRITES IN REGARDS TO PROBLEMS WITH IGNITION, LIGHTS AND TRANSMISSION. *LD THE CONSUMER STATED THE VEHICLE WAS PARKED ON A HILL WHEN IT BEGAN TO ROLL BACKWARDS AND CRASHED THROUGH A GATE. THE CONSUMER GRABBED THE WHEEL, FROM STANDING OUTSIDE THE VEHICLE, DIRECTING THE VEHICLE TOWARDS AN EMBANKMENT, WHERE IT LANDED. THE VEHICLE DRAGGED THE CONSUMER ALONG THE WAY. THE EMERGENCY BRAKE WAS ON. THE CONSUMER STATED THE KEY FALLS OUT OF THE IGNITION, BUT THE VEHICLE CONTINUES TO RUN. THE MILEAGE WOULD NOT APPEAR ON THE INSTRUMENT PANEL. THE HEADLIGHTS WERE NOT ADJUSTABLE. *JS
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11307019February 4, 2020SUSPENSION
THE AIR SUSPENSION FAILS AND THE FRONT END GOES DOWN AND ITS A VERY ROUGH RIDE .WITH IN 28000 K MILES IT HAS GONE BACK TO REPAIR THREE TIMES FOR THIS PROBLEM. CALLED RAM HELP CENTER THEY WONT TAKE THE VEHICLE BACK OR DO RECALL .BIG SAFETY PROBLEM. *LN*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11306617February 3, 2020UNKNOWN OR OTHER
MY 2014 DODGE RAM BLOWS A POWDER OUT OF THE VENTS. I WAS DRIVING DOWN I5 DOING ABOUT 60 MPH AND MY HEATER KICKED ON BLOWING A WHITE POWDER FROM THE VENTS INTO MY EYES. I WAS TEMPORARILY BLINDED AND ALMOST LOST CONTROL OF MY TRUCK. I WAS ABLE TO SQUINT OUT OF 1 EYE AND GET PULLED OVER SAFELY TO THE SIDE OF THE ROAD. I BELIEVE MY CONTACTS SAVED MY EYES. AS THE EVAPORATOR STARTS BREAKING DOWN IT ALLOWS A POWDER TO FORM THAT CAN BLOW IN YOUR FACE. DODGE SHOULD HAVE SOMETHING INSTALLED IN FRONT OF THE EVAPORATOR THAT WOULD PREVENT THIS FROM HAPPENING.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11306738February 3, 2020UNKNOWN OR OTHER
THE GEAR SHIFTING MECHANISM/TRANSMISSION IS FAULTY. I PLACE MY TRUCK INTO PARK UPON COMING TO A STOP, AND MY TRUCK ROLLS AWAY WITH ME IN IT. THIS HAPPENS INTERMITTENTLY, AND COULD NOT BE REPEATED AT THE DEALER WHEN I TOOK IT IN FOR SERVICE. I WAS TOLD TO BUY A WHEEL CHOCK TO USE TO KEEP IT FROM ROLLING AWAY.*DT*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0