Ram 1500 Complaints

11,877 consumer complaints on file.

#11309163February 14, 2020
SUSPENSION
SINCE DECEMBER OF 2018 MY 2015 RAM 1500 LARAMIE LONGHORN HAS BEEN IN THE SHOP A TOTAL OF 5 TIMES DUE TO THE AIR SUSPENSION FAILING. THEY'VE REPLACED THE COMPRESSOR ON SEVERAL OCCASIONS, REPLACED BOTH FRONT AIR BAGS, REPLACED FUSES, COMPRESSOR LINES ETC. MOST RECENTLY I PICKED UP MY TRUCK AFTER IT WAS INT HE SHOP FOR 2 WEEKS, 2 DAYS LATER THE SUSPENSION FAILED AGAIN. I'VE BEEN TRAVELING DOWN THE HIGHWAY AT 70+ MPH WHEN THE SUSPENSION SUDDENLY DROPS TO ITS LOWEST SETTING AND BEGINS BOUNCING UNCONTROLLABLY DOWN THE ROAD. I'VE GOTTEN MESSAGES TO SERVICE AIR SUSPENSION IMMEDIATELY AFTER SEVERAL OCCASIONS. I'VE LOST A TOTAL OF OVER 30 DAYS OF VEHICLE USE WHICH SERIOUSLY IMPEDES MY ABILITY TO RUN MY BUSINESS AS I DEPEND ON MY VEHICLE FOR HAULING MATERIALS ETC. THESE FAILURES HAVE AMOUNTED TO THOUSANDS OF DOLLARS IN REPAIRS. FORTUNATELY FOR ME I HAVE THE LIFETIME WARRANTY ON MY VEHICLE. WHILE THIS HAS SAVED ME CONSIDERABLE AMOUNTS OF MONEY, I'VE STILL PAID OVER $1000 IN DEDUCTIBLES ONLY TO HAVE THE SYSTEM FAIL AGAIN. MY TRUCK HAS BEEN IN THE SHOP IN DECEMBER OF 2016, MARCH 2019, APRIL 2019, MAY 2019, NOVEMBER OF 2019 AND JANUARY OF 2020, ALL FOR THE AIR SUSPENSION. THE VEHICLE WILL DROP TO ITS LOWEST SETTING AND FAIL TO RAISE AFTER BEING PARKED, WHILE DRIVING DOWN THE ROAD, OVERNIGHT ETC. WHETHER DRIVING DOWN THE HIGHWAY OR ON LOCAL SURFACE STREETS THE SUSPENSION SUDDENLY FAILS. THERE'S NO RHYME OR REASON TO WHY OR WHEN IT OCCURS. IT IS EXTREMELY UNSAFE AND QUITE A DISAPPOINTMENT AFTER SPENDING NEARLY $70,000 ON A VEHICLE. THIS ISSUE SHOULD BE ADDRESSED BY THE MANUFACTURER IMMEDIATELY BEFORE SOMEONE HAS A TERRIBLE ACCIDENT. I'VE SEEN NUMEROUS TRUCKS WITH THE SAME ISSUES AT THE DEALERSHIP WHILE MINE HAS BEEN IN FOR REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309168February 14, 2020
FUEL/PROPULSION SYSTEM
FUEL SENSOR HAS AN ERROR AND READS EMPTY WHEN FUEL LEVEL IS LESS THAN 3/4 OF A TANK. THE READING IS CORRECT BETWEEN 3/4 AND FULL BUT ONCE THE LEVEL DROPS BELOW 3/4 IT SAYS FUEL SENSOR FAIL AND THEN READS EMPTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309206February 14, 2020
ENGINE
GOT THE RECALL, TOOK IT TO MY DEALER AND THEY SAID IT'S NOT MUCH OF A PROBLEM, AND WHEN THE FIX IS AVAILABLE THEY WOULD LET ME KNOW. WENT ONLINE AND SEEN SEVERAL OF THE TRUCKS LIKE MINE HAVE BEEN TOTALED FROM A FIRE, AND THEY BURN PRETTY FAST. THE DEALER STATED THAT THE FIX SHOULD BE AVAILABLE SOMETIME IN APRIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309244February 14, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM, ENGINE
ENGINE CAUGHT FIRE DUE TO EGR SYSTEM OVERHEATING (MAYBE BURNING INTERNALLY) MELTING THEN SPONTANEOUSLY CATCHING FOAM RUBBER PAD ABOVE THE EGR DIFFUSER TUBE ON FIRE. RESULTED IN MELTING WIRES, HOSE AND OTHER PARTS ATTACHED TO ENGINE. WAS QUICKLY PUT OUT WITH A FIRE EXTINGUISHER. WAS DRIVING TO MENARDS IN NORMAL ILLINOIS AND SMELLED SMOKE AT FIRST STOP LIGHT, THOUGHT IT WAS VAN NEXT TO ME. AT NEXT STOP LIGHT SMELLED THE SMOKE AGAIN AND PULLED INTO MENARDS PARKING LOT. SAW LOTS OF SMOKE COMING OUT FROM UNDER HOOD. RAISED HOOD LOOKING FOR WHERE SMOKE WAS COMING FROM. SAW A SMALL FLAME, WENT TO BACK OF TRUCK AND TOOK OUT FIRE EXTINGUISHER. WENT TO FRONT OF TRUCK AND FLAME HAD TURNED TO FLAMES, EXTINGUISHED FIRE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11309267February 14, 2020
SUSPENSION
WHILE DRIVING ON MY HE HIGHWAY MY TRUCK LOWERS TO THE BUMPER STOPS AND HAS NO SUSPENSION MAKING IT DIFFICULT TO STEER. THEY'RE SAYING IT IS THE WHOLE AIR SUSPENSION WHICH THEY JUST THROW A NEW PART AT AND RELEASE IT TO ME TO DRIVE WITHOUT REALLY FIXING IT.. MY TRUCK WAS PURCHASED IN SEPTEMBER 2019 WITH A MOPAR MAX CARE EXTENDED WARRANTY. WHEN THE EVENT HAPPENED IN NOVEMBER THE FIRST TIME, I HAD IT TAKEN INTO RAZZARI DODGE WHERE EXTENDED WARRANTY WAS PURCHASED. IT HAS NOW BEEN IN THERE FOR THE 6TH TIME. I TOOK IT BACK JANUARY 28TH AND IS STILL THERE. EACH TIME THEY'VE GIVEN IT BACK SAYING IT WAS REPAIRED, I HAVE ALMOST WREAKED ON THE FREEWAY EACH TIME.. THEY HAVE BEEN WORKING WITH THE DODGE STAR ENGINEERS BUT WON'T GIVE ME THE INFORMATION ON MY VEHICLE SAFETY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308952February 13, 2020
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING, THE FUEL TANK SHOWED EMPTY, EVEN WHILE THE FUEL TANK WAS FULL. THE CONTACT STATED THAT THE FUEL GAUGE WAS INOPERABLE. THE FUEL SENSOR FAILED WHICH RECORDED THE FUEL LEVEL AS EMPTY. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 115,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308960February 13, 2020
ENGINE
TL* THE CONTACT OWNS A 2014 RAM 1500. THE EGR COOLER VALVE FRACTURED THE HEATH STOPPED OPERATING CONSEQUENCE, RISK OF FIRE, REPAIRS NOT COVERED UNDER WARRANTY THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE HETHER STOPPED WORKING. THE FOLLOWING DAY THE VEHICLE WAS TAKEN TO THE DEALER MITCHELL CHRYSLER DODGE RAM, 416 HOPMEADOW ST, SIMSBURY, CT 06070, THEY DETERMINED THAT THE " EGR " COOLER VALVE FRACTURED AND NEEDED REPLACEMENT. THE CONTACT ALSO STATED THAT THE ENGINE WAS REPLACED AT 112,00 MILES IN 2017 BY THE SAME DEALER MITCHELL CHRYSLER DODGE RAM, 416 HOPMEADOW ST, SIMSBURY, CT 06070. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 186,000. VIN UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308977February 13, 2020
SUSPENSION
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS IN COLDER TEMPERATURES THE AIR RIDE SUSPENSION FAILED TO OPERATE AS INTENDED. THE CONTACT STATED THAT THE FAILURE WAS MORE PREVALENT WITH TEMPERATURE AT 10 DEGREES AND BELOW. THE VEHICLE WAS TAKEN TO (LOCKWOOD MOTORS LOCATED AT 1310 E COLLEGE DR, MARSHALL, MN 56258) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE AIR SUSPENSION PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309044February 13, 2020
SUSPENSION
AIR SUSPENSION IS FAILING AND NOT INFLATING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309050February 13, 2020
STEERING
POWER STEERING WENT OUT TWICE AND THE DEALERSHIP CAN'T FIND THE ISSUE WHEN THE VEHICLE GETS TO THE DEALERSHIP. IT'S GOING OUT IN THE HIGHWAY AND THE ROADWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308655February 12, 2020
POWER TRAIN
I PULLED IN TO GET GAS SHUT VEHICLE OFF AND PUMPED GAS GOT BACK IN VEHICLE STARTED IT UP PUT VEHICLE IN DRIVE AND IT GOT REALLY LOUD AND STARTED SHIFTING BAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308863February 12, 2020
UNKNOWN OR OTHER
MY 2013 RAM1500 HAD A VEHICLE RECALL FOR THE TRANSMISSION SHIFTER LOCKING PIN. AS A RESULT OF THIS DEFECT, MY GEARSHIFT SHIFTED GEARS WHEN THE BRAKE PEDAL WAS NOT DEPRESSED AND AS A RESULT MY TRUCK IS NOW STUCK IN 4TH GEAR. THIS DAMAGE THAT WAS CAUSED AS A RESULT OF FAULTY EQUIPMENT PRESENTS A SAFETY HAZARD BECAUSE THE TRUCK HAS NO RESPONSE TIME AND CAN NOT KEEP UP WITH THE FLOW OF TRAFFIC. NOR CAN THE TRUCK EFFECTIVELY TRANSIT ANY ROAD RESEMBLING AN APPRECIABLE INCLINE DUE TO BE STUCK IN 4TH GEAR. THE I BROUGHT MY TRUCK TO THE DEALER (CARS PLUS GUAM) YESTERDAY REGARDING RAM RECALL T79 AND DETAILED ALL OF THIS TO THEM. THEY REFUSE TO ADDRESS THE ISSUE, AND HAVE NOT RESOLVED OTHER ISSUES WITH THE BODY CONTROL MODULE. I KNOW SEE ONLINE THAT THEY HAVE CLOSED OUT MY RECALLS LISTING THEM AS REPAIRED. THEY HAVE CALLED ME TO COME PICK UP THE VEHICLE. BUT I AM NOT AT ALL SATISFIED THAT ALL PROPER ACTIONS AND MANUFACTURER REPAIRS HAVE BEEN COMPLETED. I AM STILL STUCK WITH AN UNSAFE OPERATING CONDITION AS A RESULT OF DEFECTIVE MANUFACTURED EQUIPMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308870February 12, 2020
VISIBILITY/WIPER, UNKNOWN OR OTHER
THE HEATER CORE WAS LEAKING. DRIVING ON THE EXPRESSWAY IN THE MIDDLE OF WINTER THE HEATER CORE STARTED LEAKING AND MY WINDOWS INSTANTLY FOGGED OVER NOT ALLOWING ME TO SEE OUT OF THE WINDSHIELD OR SIDE WINDOWS. I HAD TO PULL OVER TO THE SHOULDER TO CLEAR MY WINDOWS. AFTER THAT I NOTICED THAT I HAD LITTLE TO NO HEAT IN THE TRUCK AND STARTED TO SMELL THE ANTIFREEZE INSIDE OF THE TRUCK. CALLED DEALER THEY QUOTED $1200-1500 FOR REPAIR. I ASKED IF THEY HAD ISSUES WITH THAT HAPPENING AND THEY STATED THAT THEY WOULD GET 2-3 TRUCKS EVERY WINTER. I HAD THE REPAIR DONE BY A INDEPENDENT SHOP WHICH WAS CHEAPER. ALSO HAVE A CO WORK WITH SAME TRUCK YEAR AND A WEEK AFTER MINE WENT SO DID HIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308445February 11, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE PRESSING THE BRAKE PEDAL THE VEHICLE WOULD LURCH FORWARD BEFORE STOPPING. THE BRAKING DISTANCE WAS EXTENDED. THE VEHICLE WAS UNSAFE TO DRIVE DUE TO THE BRAKING FAILURE. THE CONTACT STATED THAT WHILE PRESSING THE BRAKE PEDAL TO TO STOP THE VEHICLE WOULD LURCH FORWARD BEFORE COMING TO A COMPLETE STOP. DURING THE FAILURE THE BRAKING DISTANCE WAS EXTENDED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER JACK PHELAN CHRYSLER/JEEP(5859 S. LAGRANGE RD., COUNTRYSIDE, IL) WHO DIAGNOSED THAT THEN TRANSMISSION VALVE BODY WAS FAULTY. THE TRANSMISSION VALVE BODY WAS REPLACED BUT THE FAILURE CONTINUED TO OCCUR. THE DEALER LATER REPLACED THE ENTIRE TRANSMISSION AND THE FAILURE WAS REMEDIED BUT THE FAILURE LATER REOCCURRED APPROXIMATELY 4,000 MILES LATER. THE VALVE BODY WAS REPLACED FOR THE 2ND TIME AND THE TRANSMISSION WAS REPROGRAMMED BUT THE FAILURES CONTINUED OCCUR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308174February 11, 2020
ENGINE AND ENGINE COOLING
2018 DODGE RAM. CONSUMER WRITES IN REGARDS TO DIESEL EGR COOLER SAFETY RECALL. *LD THE CONSUMER STATED THE PART NECESSARY TO COMPLETE THE RECALL REPAIR WERE UNAVAILABLE.*JS *JS*DT*JB*JS*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308523February 11, 2020
STEERING
I OWN A 2019 RAM 1500 4X2 BIG HORN CURRENTLY WITH 9600 MILES. THIS HAS BEEN AN ONGOING ISSUE SINCE THE TRUCK WAS NEW AND I SEE THAT OTHER RAM OWNERS HAVE HAD A SIMILAR PROBLEM. WHEN TRAVELING AT SPEEDS BETWEEN 40-55 AND IN A LEFT HAND CURVE WITH THE WHEEL BETWEEN 10 & 11 O'CLOCK, THE STEERING WHEEL SEEMS TO CATCH AND NOT RETURN TO CENTER WITHOUT FORCING IT. WHEN THE CORRECTION IS MADE IT MAKES THE TRUCK JERK AND FEEL UNSTABLE AS IT COMES OUT OF THE CURVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308559February 11, 2020
ENGINE
SEVERE POWER LAG FROM THE TIME YOU PUSH THE ACCELERATOR TO THE TIME THE VEHICLE ACTUALLY INCREASES SPEED. FUEL MILEAGE HAS DECREASED 30%. THIS IS A PROBLEM WHILE DRIVING THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308630February 11, 2020
POWER TRAIN
VEHICLE JUMPS WHEN COMING TO A STOP. ALMOST PUSHES THE CAR BEFORE IT IS STOPPED. NO TOWING, OR HIGH SPEED. JUST NORMAL DRIVING WHEN IT COMES TO SLOWING DOWN ALMOST TO A STOP AND IT JUMPS, BUCKS, OR PUSHES THE CAR BEFORE REALLY FIRMLY PUSHING THE BRAKES, AND HOPING THAT IT STOPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308222February 10, 2020
ENGINE, VEHICLE SPEED CONTROL
WHILE WAITING AT A STOP LIGHT AND THEN STEPPING ON THE ACCELERATOR THE RAM WENT INTO LIMP MODE AND DID NOT GO PAST 15 MPH. THE RAM DID NOT TURN ON ANY LIGHT TO NOTIFY ME OF AN ISSUE. I HAD TO FORCEFULLY TAKE IT OUT OF LIMP MODE THEREFORE RISKING THE TRANSMISSION TO GET DAMAGED. THERE WAS A BIG TRUCK BEHIND ME MAKING A LEFT WHO THANKFULLY NOTICED THE RAM STOPPED WORKING AND PATIENTLY WAITED FOR ME TO MOVE OUT OF THE WAY. I TURNED IT OFF AND TURNED IT BACK ON AND IT STARTED WORKING AGAIN. SEEMS LIKE A RECALL ISSUE ON RAMS AS I HAVE BEEN READING THIS HAS HAPPENED TO HUNDREDS OF PEOPLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308335February 10, 2020
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
I ENTERED MY VEHICLE 2018RAM1500 THIS MORNING AFTER IT HAD BEING STORED INSIDE MY GARAGE OVERNIGHT. I SAT DOWN, PRESSED THE BRAKE AND WAS ABOUT TO START IT WHEN I NOTICED THE SHIFTER DIAL WAS ON 'R' AND BEGAN BEEPING CONTINUOUSLY. I USED THE IGNITION BUTTON TO SWITCH FROM 'OFF' "ACC" TO 'START' AND BACK/FORTH AND PRESSING ON THE BRAKE UNTIL I WAS ABLE TO SHIFT THE TRANSMISSION TO 'P'. ONCE IN 'P' I PRESSED THE BRAKE AND THEN STARTED THE TRUCK. WHEN I PROCEEDED TO MOVE ON REVERSE OUT OF MY GARAGE, IT BEGAN BEEPING CONTINUOUSLY AND FLASHING TWO MESSAGES ON THE DISPLAY , "SERVICE SHIFTER" FOLLOWED BY "SERVICE TRANSMISSION SHUT OFF ENGINE TO ENGAGE PARK" THEN MY RADIO BLACKOUT. I COULD STILL HEAR MUSIC AND WAS ABLE TO CONTROL IT BUT THERE WAS NO DISPLAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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