Ram 1500 Complaints

11,877 consumer complaints on file.

#11302555January 28, 2020
ELECTRICAL SYSTEM
MY TRUCK WAS BACKED INTO MY DRIVEWAY, PARKED OVERNIGHT, AND WOULD NOT RESPOND TO KEY FOB. I TRIED SECOND FOB, ALSO HAD NO RESPONSE. I MANUALLY OPENED DOOR AND TRUCK WOULD NOT RESPOND IN ANY WAY. I CALL ROAD SIDE ASSISTANCE. TOW TRUCK JUMPED BATTERY, WHICH ALLOWED TRUCK TO START, BUT PROMPTLY DIED ONCE CABLES WERE REMOVED. TOW TRUCK TOWED VEHICLE TO DODGE DEALERSHIP FOR ASSESSMENT. INITIAL DIAGNOSES WAS FAILED ALTERNATOR. HOWEVER, ONCE ALTERNATOR WAS REPLACED, SEVERAL OTHER ISSUES AROSE, IMMEDIATELY. THE PDC AND CABLE, BATTERY AS WELL AS WIPER MOTOR, AMONG OTHER ITEMS IN LINE, WERE ALSO DAMAGED. SMOKE INSTANTLY FILLED ENGINE COMPARTMENT. THE MECHANIC STATED THAT IT APPEARED THAT VOLTAGE HAD BEEN BACKFED THUS CAUSING EXTENSIVE DAMAGE NOT NOTED EARLIER. THE DEALERSHIP THINKS THAT IF THEY SUBMITT ADDITIONAL REPAIR REQUESTS TO MOPAR, BEYOND ALTERNATOR FAILURE, THAT THIS WILL RESULT IN NON PAYMENT BY MY EXTENDED, LIFETIME WARRANTY PACKAGE I PURCHASED WITH VEHICLE. I HAVE THE DAMAGED PDC BUT WAS NOT ALLOWED TO KEEP OTHER ITEMS. I ALSO HAVE PHOTOS OF ITEMS REPLACED. MY INSURANCE COMPANY STATED THAT THIS PDC ISSUE TO BE A KNOWN ISSUE WITH THIS MAKE AND MODEL. I'VE HAD ELECTRICAL PROBLEMS SINCE AUGUST, BEGINNING WITH TRANSMISSION CELANOID AS WELL AS FAILURE TO RECOGNIZE KEY FOB. OTHER ISSUES SINCE, WHICH ALSO APPEAR TO BE ELECTRICAL ISSUES, HAVE RESULTED IN NUMEROUS DAYS OFF WORK, $100 DEDUCTIBLES BEING PAID, AND FRUSTRATING HOURS ON THE PHONE WITH INSURANCE COMPANIES, BOTH MINE AND THE TOW TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302606January 28, 2020
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
I WAS DRIVING DOWN A WINDY COUNTRY ROAD AND THE CRUISE CONTROL ENGAGED ITSELF AND SET TO 90 MPH WHILE I WAS DRIVING ABOUT 50-55. CANCEL DID NOTHING, USING THE BRAKES CAUSED THEM TO SQUEAL BUT THE VEHICLE REMAINED ACCELERATING. I WAS ABLE TO DISENGAGE BY PUTTING THE ENGINE IN NEUTRAL AND USING THE PUSH BUTTON TO SHUT IT OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302613January 28, 2020
ENGINE, UNKNOWN OR OTHER
I PULLED INTO A CAR WASH BAY AT A CAR WASH IN MERCERSBURG PA I HAND WASHED THE EXTERIOR ONLY. WHEN FINISHED I STARTED MY TRUCK AND THE ENGINE RACED LIKE FULL THROTTLE. I TURNED IT OF IMMEDIATELY. I LET IT SET A FEW MINUTES TRIED STARTING IT AGAIN IT DID THE SAME THING FULL THROTTLE. I TURNED IT OFF IMMEDIATELY. CALLED SHIVELY MOTORS IN CHAMBERSBURG, PA FOR HELP AND ASSISTANCE. THEY GAVE ME A NUMBER FOR A TOW COMPANY THEY TOWED MY 2019 RAM 1500 4WD TRUCK TO THAT DEALERSHIP. IT IS JANUARY 28, 2020. THE VEHICLE WAS STATIONARY INSIDE A CAR WASH BAY. I HAD NOT HAD ANY ISSUES LIKE THIS BEFORE, FIRST TIME. IT SCARED ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302627January 28, 2020
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
IT LOSSES POWER THE EXHAUST FILTER IS FULL EVEN WHEN IT WAS JUST CHANGED IT IS A 2016 ECO DIESEL DODGE RAM 1500
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302667January 28, 2020
SUSPENSION
AIR SUSPENSION GIVES OUT WILL AT HIGH RATES OF SPEED. IT BECOMES UNSAFE TO DRIVE. AND IS NOT RELIABLE TO BE ON THE ROAD AS NOT HAVING SUSPENSION IN A NEW VEHICLE AT HIGH OR SLOW RATES OF SPEED IS A SEVERE SAFETY ISSUE. THIS IS THE THIRD TIME THIS HAD HAPPENS AND WILL BE IN THE SHOP AGAIN FOR A QUICK FIX BY THE DEALER. I WILL BE CONTACTING WA STATE ATTORNEY GENERAL TO DO A LEMON LAW AS THIS FALL IN THE UN SAFE CATEGORY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302316January 27, 2020
STRUCTURE:BODY
PAINT BUBBLING ON PASSENGER SIDE BELOW RADIO ANTENNA, NOTICED RIGHT AT THE END OF THE 5 YEAR WARRANTY PERIOD. HOWEVER, NO RUST AT THAT TIME, BUT NOW PAINT IS STARTING TO FRACTURE AND RUST WILL BE EVIDENT IN THE NEAR FUTURE. FEEL THIS IS A DEFECT DUE TO A COUPLE POSSIBLE REASONS. FIRST, THERE COULD BE A DEFECT IN THE SEAL AROUND THE ANTENNA THAT LET IN MOISTURE WHICH EVENTUALLY CAUSED A BREAKDOWN OF THE BODY FROM THE INSIDE OUT. SECOND, THERE IS SOUND DEADENING FOAM THAT TRAPPED MOISTURE CAUSING THE BREAKDOWN OF THE BODY FROM THE INSIDE OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302191January 27, 2020
ENGINE
TL* THE CONSUMER OWNS A 2017 RAM 1500. THE CONSUMER STATED THAT THEY HAD RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONSUMER STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GARBER AUTOMALL LOCATED AT 3360 US-17, GREEN COVE SPRINGS, FL 32043 (904) 264-2442 WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE ISSUE BUT NO FURTHER ASSISTANCE WAS TAKEN. THE CONSUMER EXPERIENCED A FAILURE AFTER DRIVING AT VARIOUS SPEEDS THAT 1 GALLON OF OIL WAS BEGIN USED WITHIN 400 MILES OF DRIVING. THE VEHICLE WAS SEEN AT THE SAME DEALER AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 39,850. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *LN *AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302135January 26, 2020
FUEL/PROPULSION SYSTEM
MY VEHICLE LOST SIGNAL FROM THE FUEL LEVEL SENSOR IN THE GAS TANK. THE SENSOR NOW ONLY WORKS WHEN THE TANK IS BETWEEN FULL AND 3/4 FULL. IT IS NOW UNSAFE TO DRIVE AS YOU DON'T KNOW HOW FAR YOU CAN TRAVEL BEFORE RUNNING OUT OF FUEL. THIS IS A KNOWN ISSUE WITH THIS TYPE OF VEHICLE. PEOPLE COULD BECOME STRANDED IN A DESOLATE AREA OR UNDER ADVERSE WEATHER CONDITIONS AND NOT BE ABLE TO GET HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301514January 24, 2020
ENGINE
MY TRUCK STARTED LEAKING COOLANT OUT THE REAR OF ENGINE DOWN TRANSMISSION AND ON THE GROUND AND MOTOR WOULDN'T HOLD ANY COOLANT IN IT SO I CALLED FCA CUSTOMER CARE AND THEY TOLD ME VEHICLE IS NOT DRIVEABLE TO GET IT TO RAM DEALERSHIP FOR REPAIRS IT'S BEEN SITTING THERE 9 DAYS NOW AND I CANT GET ANYBODY FROM DEALER OR CUSTOMER CARE TO GET IT WORKED ON AND DIAGNOSED IT'S UNDER FACTORY WARRANTY PLUS THE ECODIESEL SETTLEMENT EXTENDED WARRANTY COVERAGE FOR ALL PARTS OF POSSIBLE PROBLEM AND THEY WILL NOT LOAN ME A VEHICLE OF ANY KIND AND I'M IN NEED OF MY VEHICLE REPAIRED AND BACK TO BEING ABLE TO DRIVE IT ,I CALL RAM CUSTOMER CARE EVERYDAY AND KEEP GETTING TOLD NOTHING ABOUT IT GETTING REPAIRED OR PROBLEM LOCATED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301591January 24, 2020
ENGINE
TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO TWIN RIVERS CHRYSLER, JEEP, DODGE LOCATED AT 529 WEST COURT STREET BEATRICE, NE 68310, PHONE NUMBER (402)-228-3310, TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE HYDRAULIC LIFTERS FAILED TO OPERATE AS INTENDED WHICH CAUSED DAMAGE TO THE CAMSHAFT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND A CASE WAS OPENED. THE FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301614January 24, 2020
STEERING
TRUCK HAS A TYPE OF ELECTRIC ASSISTED STEERING. WHILE DRIVING STEERING JUST QUITS WORKING AND VERY DIFFICULT TO TURN, TAKES A LOT OF STRENGTH, VERY DANGEROUS, ESPECIALLY AT SPEED. AFTER SHUTTING OFF IGNITION, IT WILL SOMETIMES RETURN TO NORMAL, BUT WILL AGAIN JUST UNEXPECTEDLY STOP WORKING, VERY DANGEROUS ESPECIALLY FOR PEOPLE THAT DO NOT POSSESS ABOVE AVERAGE ARM STRENGTH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301650January 24, 2020
FUEL/PROPULSION SYSTEM
THE FUEL QUANTITY INDICATOR IS DEFECTIVE. ONE THE TANK IS HALF FULL THE GAGE GOES TO ZERO AND THE LOW FUEL WARNING LIGHT ILLIMINATES, ALSO THE FUEL SYSTEM FAILURE LIGHT COMES ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301660January 24, 2020
ENGINE
TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. ALSO, THE CHECK ENGINE WARNING LIGHT FLASHED INTERMITTENTLY. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS DIAGNOSED WITH A DEFECTIVE SPARK PLUG. THE SPARK PLUGS, UPPER AND LOWER GASKETS, AND IGNITION COIL PACKS WERE REPLACED HOWEVER, THE FAILURE RECURRED. THE CONTACT CALLED LITHIA CHRYSLER JEEP DODGE RAM OF BRYAN COLLEGE STATION 301 N EARL RUDDER FWY, BRYAN, TX 77802 AND WAS INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301294January 23, 2020
SUSPENSION
THE AIR RIDE SUSPENSION DOESN'T WORK IN COLD WEATHER AND IT DROPS TO THE BUMP STOPS AND RIDE IS TERRIBLE. AND KEEPS BLOWING FUSES MANY MANY TIMES WHEN TEMPERATURE IS BELOW 30 DEGREES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301320January 23, 2020
ENGINE
TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 60 MPH ON THE HIGHWAY, SMOKE WAS NOTICED INSIDE OF THE VEHICLE. THE CONTACT PULLED OVER AND EXITED THE VEHICLE WITH THE PASSENGER. THE DRIVER AND THE PASSENGER SUSTAINED SORE THROAT AND EYE IRRITATION DUE TO THE SMOKE BUT IT WAS UNKNOWN IF MEDICAL ATTENTION WAS REQUIRED. THE SMOKE EVENTUALLY CLEARED AND THE VEHICLE WAS TOWED TO THE DEALER (RANDY MARION CHRYSLER DODGE JEEP RAM LOCATED AT 2000 US-421, WILKESBORO, NC 28697). THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING). THE VEHICLE REMAINED AT THE DEALER FOR ALMOST 2 MONTHS. THE DEALER REFUSED TO RETURN THE VEHICLE ALONG WITH ITS BELONGINGS TO THE CONTACT DUE TO THE PENDING RECALL HOWEVER THERE WAS NO RECALL REMEDY OR PART AVAILABLE EXPECTED DATE. THE CONTACT INQUIRED ABOUT THE BUY BACK PROGRAM BUT THERE WAS NO RESPONSE ON IT BEING APPROVED OR DECLINED. A LOANER VEHICLE WAS PROVIDED HOWEVER IT WAS A SMALLER VEHICLE CAUSING AN INCONVENIENCE. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND CONFIRMED THAT THERE WAS NO RECALL REMEDY OR PARTS AVAILABLE. THE FAILURE MILEAGE WAS 106,000. (RECALL RELATED INCIDENT) TS
Crash:
No
Fire:
Yes
Injuries:
2
Deaths:
0
#11301474January 23, 2020
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
FUEL SENDING UNIT MALFUNCTIONS CAUSING THE FUEL GAUGE TO GO TO EMPTY AND BACK TO FULL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301488January 23, 2020
ENGINE, FUEL/PROPULSION SYSTEM
2016 RAM ECODIESEL 60,000 MILES I RECENTLY ACCEPTED THE OFFER FROM RAM FOR EMISSIONS RECALL ON MY ECODIESEL. I AGREED TO IT THINKING THAT WITH THE EXTENDED WARRANTY THAT THEY OFFERED THAT MY PROBLEMS WOULD BE TAKEN CARE OF. PART OF THE RECALL WAS TO HAVE THE AEM UPDATE DONE TO YOUR TRUCK. AFTER THE DEALER INSTALLED THIS WHICH I BELIEVE IT WAS JUST AN ECM REFLASH MY TRUCK GETS WORSE FUEL ECONOMY AND SOMETIMES WILL START AND THE RPMS WILL SLOWLY CREEP DOWN UNTIL THE TRUCK DIES. IF I KEEP RESTARTING THE ENGINE IT WILL EVENTUALLY STAY RUNNING AFTER 10 OR 15 MINUTES IDLING. NORMALLY DOES IT WHEN YOU ARE ON A TIME CRUNCH. MY ENGINE HAS ALWAYS CONSUMED A LOT OF ENGINE COOLANT. WAS ON A TRIP WITH MY FAMILY AND THE HEAT QUIT WORKING. I STOPPED AT A PARTS STORE AND PURCHASED A GALLON OF ANTIFREEZE AND IT TOOK THE WHOLE GALLON TO FILL IT BACK UP TO THE RESOVOIR. I HAVE HAD TO ADD COOLANT AT LEAST ONCE A MONTH. HAVE PROBABLY ADDED 4 GALLONS IN THE LAST YEAR.ACCELERATION IS VERY SLUGGISH AT TIMES. THIS IS VERY DANGEROUS BECAUSE YOU NEVER KNOW WHEN IT'S GOING TO DO IT. I RECENTLY TOOK MY TRUCK TO THE DEALER FOR THE STARTING PROBLEM AND THE COOLANT CONSUMPTION PROBLEM. I WAS FLOORED WHEN THE SERVICE WRITER CALLED AND SAID THAT RAM IS AWARE OF THESE PROBLEMS BUT THERE IS CURRENTLY NO FIX AND GAVE ME FREE ANTIFREEZE! I COULD UNDERSTAND THIS IF THE TRUCK WAS BRAND NEW BUT IT'S 4 YEARS OLD. THERE SHOULD BE A FIX BY NOW! I AM PAYING $500 A MONTH FOR A VEHICLE THAT MAY OR MAY NOT START. IT MAY OR MAY NOT MOVE WHEN I HIT THE ACCELERATOR PEDAL AND IT STILL USES ANTIFREEZE. I AM VERY DISSATISFIED WITH THIS TRUCK AND RAM NOT HOLDING UP TO THEIR END OF THE DEAL. IF I KNEW WHAT I KNOW NOW I WOULD'VE OPTED OUT OF THEIR OFFER. ALL OF THESE VEHICLES HAVE THE SAME ISSUES AND RAM NEEDS TO BE HELD ACCOUNTABLE FOR THEIR NEGLECT OF THESE PROBLEMS. MY TRUCK IS A DEATH TRAP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301169January 22, 2020
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THE FUEL SENSOR WAS READING INCORRECTLY GIVING FALSE READING AT HALF OF TANK AND WHEN THE GAUGE REACHED ZERO THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSIS OR A MECHANIC FOR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301173January 22, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2018 RAM 1500. WHILE DRIVING AT VARIOUS SPEEDS WITH THE AIR CONDITIONER OR HEAT ACTIVATED, THERE WAS AN ABNORMAL MUSTY AND OR MOLDY ODOR DETECTED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AUFFENBERG DEALER GROUP 187 AUTO CT, O'FALLON, IL 62269 (618) 624-2277 BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301023January 22, 2020
ENGINE
THE LIFTERS ON THE 2 CYL. THAT SHUT OFF TO SAVE FUEL FAILED AND RUINED THE CAM SHAFT. THIS HAPPENED ON MY 2010 AND NOW ON MY 2014. IT STARTED BY SKIPPING AN LOWER RPMS AS YOU SPEED UP OR ON AN INCLINE AND THEN ONE DAY IT SET A CHECK ENGINE LITE AND SKIPPED ALL THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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