Ram 1500 Complaints

11,877 consumer complaints on file.

#11306767February 3, 2020
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V818000 (ENGINE) AND 20V036000(POWER TRAIN) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VEHICLE HAD NOT EXPERIENCED THE FAILURE. VIN TOOL CONFIRMS THE PARTS WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306842February 3, 2020
STRUCTURE:BODY, SUSPENSION, UNKNOWN OR OTHER
MY VEHICLE HAS BEEN IN SERVICE FOR OVER 6 MONTHS. THEY ARE UNABLE TO FIGURE OUT WHAT IS WRONG. MY RAM CONSTANLY MAKES A BANGING NOISE WHILE DRIVING. THEY CHANGED THE ENTIRE FRONT END AND THE NOISE CONTINUES. ALSO HAVE A MILDUE SMELL AND PICTURES OF WATER LEAKING DOWN THE INSIDE OF THE WINDSHIELD. OPENED A CASE WITH FCA THEY REFUSE TO BUY THE TRUCK BACK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306436February 1, 2020
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
MY TRUCK WILL NOT START, IT WON'T EVEN TURN ON.IT CONTINUOUSLY SAYS CHECK THE FUEL CAP AND THE CHECK ENGINE LIGHT WILL TURN ON BUT ABSOLUTELY NOTHING IS WRONG WITH IT (BEFORE IT STARTED TO ACT UP). EVEN THOUGH IT SEEMS LIKE THE BATTERIES DEAD AND WE KNOW IT WON'T TURN ON IT'S STILL MAKING A LOUD LIKE CLICKING OR KNOCKING NOISE. IT WILL STOP FOR A MINUTE AND THEN START AGAIN. I'VE NEVER HEARD A CAR DO THAT BEFORE SO I DON'T THINK THAT'S NORMAL. MY CLICKER KEY WON'T EVEN WORK TO LOCK OR UNLOCK OR EVEN SET THE PANIC OFF.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11306469February 1, 2020
STRUCTURE:BODY, UNKNOWN OR OTHER
I BOUGHT MY 2018 RAM 1500 EXPRESS CREW CAB 4X4 A YEAR AND 2 MONTHS AGO. IN ABOUT A MONTH AFTER PURCHASE I GOT A STAR-SHAPED CRACK ON MY WINDSHIELD. IN A FEW DAYS I SLIGHTLY HIT THE WINDSHIELD WITH A WIPER TO REMOVE A SNOW FROM IT. AND THAT STAR-SHAPED CRACK SUDDENLY WENT ALL WAY THROUGH THE WINDSHIELD, FROM SIDE TO SIDE. I REPLACED THE WINDSHIELD WITH THE OEM MOPAR ONE, IDENTICAL TO THE FACTORY ONE. A FEW DAYS AGO I WAS DRIVING THROUGH A LITTLE TOWN WHERE I WORK, MAINTAINING THE SPEED OF 30 MPH DUE TO THE LIMIT. SUDDENLY I HEARD SOMETHING (VERY FAR FROM SIGNIFICANTLY HEAVY) HIT MY WINDSHIELD. I'VE GOT A 3-4 INCH CRACK FROM THE BOTTOM RIGHT EDGE (PASSENGER SIDE). I CONTACTED THE MANUFACTURER, AND IT'S REPRESENTATIVE TOLD ME TO GO TO THE AUTHORIZED DEALER FOR INSPECTION. THE SERVICE MANAGER AT THE DEALERSHIP SHOWED ME THERE IS A TINY, NEEDLE TIP SIZE ROCK CHIP, ABOUT A COUPLE INCHES FROM THE EDGE ON THE CRACK. HE SAID, THERE'S NO ISSUE WITH ANYTHING ABOUT THE WINDSHIELD ITSELF AND STATED THAT I HAVE TO REPLACE IT ON MY OWN. I CALLED BACK THE MANUFACTURER AND GOT THE RESPONSE THERE'S NOTHING THEY CAN DO FOR ME IN SUCH A CASE. BUT AS A PART OF THE COMMON SENSE: IF THE WINDSHIELD GETS CRACKED SO EASILY, FROM THE CONSUMER'S STANDPOINT THERE'S AN OBVIOUS MANUFACTURING DEFECT AND SIGNIFICANT DEVIATION FROM THE DEFINED QUALITY AND SAFETY STANDARDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306330January 31, 2020
POWER TRAIN, SUSPENSION, UNKNOWN OR OTHER
MY 2013 RAM HAS A CONSTANT VIBRATION WHICH STARTS AT AROUND 40MPH AND CONTINUES ALL THE WAY UP TO 75+ MPH. I'VE REPLACED ALL 4 TIRES 3 TIMES. THE LAST SET ARE MICHELIN. ON ALL 3 SETS OF NEW TIRES I HAD THEM BALANCED A TOTAL OF OVER 15 TIMES. HAD ROAD FORCE TESTING DONE ON THE NEWEST SET 5 TIMES. I STILL FEEL THE VIBRATION. I BOUGHT THE TIRES AND HAD THEM ROAD FORCE BALANCED BY A NATIONAL TIRE CHAIN. THEN I TOOK THE TRUCK TO A LOCAL DODGE DEALER/SERVICE CENTER. THEY ROAD FORCE BALANCED THE TIRES TWICE AND TOLD ME THE PROBLEM WASN'T THE TIRES OR RIMS. THEN I TOOK THE TRUCK BACK TO THE STORE WHERE I BOUGH THE TIRES, THEY ROAD FORCE BALANCED THEM AGAIN AND STILL I FEEL THE VIBRATION. THE SERVICE MANAGERS AT BOTH LOCATIONS SAID THAT THEY PERSONALLY DROVE THE TRUCK FOR A ROAD TEST AND THEY BOTH SAID THEY COULDN'T FEEL THE VIBRATION. BELIEVE ME, IT REALLY SHAKES. IT'S ANNOYING AND I'M SURE IT'S NOT GOOD FOR THE TRUCK OVERALL. THE TRUCK HAS ONLY 122,000 MILES ON IT AND HAS BEEN VIBRATING FOR ABOUT 100,000 MILES. I BOUGHT THE TRUCK NEW AND PURCHASED THE UNLIMITED WARRANTY. UNLIMITED. THIS PROBLEM SHOULD BE COVERED BY THE DODGE WARRANTY, SO I DON'T UNDERSTAND WHY THE DEALER WOULDN'T GET TO THE ROOT OF THE PROBLEM. I REALLY LIKE THE TRUCK, BUT THIS VIBRATION PROBLEM IS MAKING ME VERY ANGRY. IS THERE A RECALL THAT ADDRESSES THIS PROBLEM? IF NOT, WHAT SHOULD MY NEXT STEP BE? THANK YOU IN ADVANCE FOR YOUR CONSIDERATION AND HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306228January 31, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I TRIED THIS ONCE AND LOST IT DOWNLOADING A PICTURE. I HAD A PROBLEM PUTTING GAS IN MY TRUCK. IT KEPT MAKING THE GAS PUMP POP. EVENTUALLY IT TOOK 30-40 MIN TO GET GAS IN IT. I STARTED USING A 5 GALLON GAS CAN TO GET GAS IN IT. I TOOK IT TO MY MECHANIC AND IT COST OVER A THOUSAND DOLLARS TO FIX. ALSO I HAD A PROBLEM WITH MY TAILGATE OPENING WHILE I WAS DRIVING, ONE OF THE TIMES A TRAILER WAS ATTACHED AND IT OPENED AN HIT THE HITCH AND DENTED IT MAKING IT HARD TO OPEN IT. ONE DAY I STOPPED AT A BUSINESS ON JOPPA RD IN PERRY HALL TO PICK UP 2 LAWNMOWERS AND WHEN I PULLED OUT ON JOPPA ROAD AND THE TAILGATE POPPED OPEN AGAIN AND THE MOWERS FELL OUT AND STARTED GRILLING DOWN THE ROAD AND LUCKILY THE OWNER OF THE BUSINESS SAW IT HAPPEN AND HELPED ME CATCH THEM BEFORE THEY CAUSED AND ACCIDENT. I'M NOT GOING TO TRY TO DOWNLOAD A PICTURE BECAUSE I DON'T WANT TO LOSE THIS AGAIN. I NEVER GOT RECALLS ON THESE THINGS UNTIL AFTER THESE THINGS HAPPENED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306270January 31, 2020
STEERING
COMPLETE FAILURE OF THE ELECTRIC POWER STEERING ASSIST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306272January 31, 2020
ELECTRICAL SYSTEM, ENGINE
CAR STALLED LOST POWER WHILE DRIVING AND IN THE MIDDLE OF TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302949January 30, 2020
POWER TRAIN
WHEN SLOWING DOWN FROM A HIGHER SPEED TO COASTING (LET OFF GAS LET SLOW DOWN), I HAVE A HARSH VIBRATION/NOISE COMING FROM THE REAR END, TO THE POINT IT SHAKES THE SEATS, CONSOLE, AND EVEN THE DOOR PANELS. THE VIBRATION DOES NOT LAST BUT A COUPLE OF SECONDS AT A TIME USUALLY A SPEED OR TWO. TOOK TO THE DEALER THEY REPLACED THE VIBRATION ACTUATORS ON THE VEHICLE (NO CHANGE) , REPLACED THE CARRIER IN THE REAR DIFF (NO CHANGE) TOOK BACK TO DEALER BUT HAVE BEEN BEING BLOWN OFF. THE VIBRATION CAN HAPPEN ON ANY STREET AT ANY TIME, WHEN EVER IT FEELS LIKE DOING IT. NO ONE AT MY DEALER SEEMS TO KNOW HOW TO FIX IT SO THEY KEEP SAYING CAN NOT DUPLICATE IT WHEN MULTIPLE HAVE DUPLICATED IT. I HAVE AUDIO FILES BUT CAN NOT ATTACH THEM TO THIS PAGE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302965January 30, 2020
SERVICE BRAKES
DRIVING OFF A EXIT, AT ABOUT 10-15 MPH WENT UNDER A BRIDGE AND THE FORWARD COLLISION WARNING SYSTEM APPLIED THE BRAKE AND STOPPED THE CAR SHORT(NO OTHER CAR WAS IN FRONT OF ME), ALMOST HAVING THE CAR BEHIND ME HIT ME. ALSO GOING INTO A PARKING GARAGE IT ALSO STOPPED SHORT 2 TIMES DURING ONE VISIT, NO OTHER CARS AROUND. THIS IS EXTREMELY DANGEROUS !!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306133January 30, 2020
VISIBILITY/WIPER, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT THE VIDEO SCREEN ON THE CONSOLE WENT BLANK AND THE CONTACT WAS UNABLE TO ACCESS SEVERAL SETTINGS INCLUDING THE DEFROSTER. THE MANUFACTURER STATED THAT THE ISSUE WOULD BE ADDRESSED DURING THE FOURTH QUARTER OF 2019 WHICH WAS STILL PENDING. THE VEHICLE WAS TAKEN TO (COBLESKILL CHRYSLER DODGE JEEP RAM 5709 2444, NY-7, COBLESKILL, NY 12043 (518) 234-4000) BUT WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 7,500. *DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306155January 30, 2020
STEERING
I HAVE NOTICED OVER THE LAST FEW WEEKS THE STEERING HAS BECOME VERY DIFFICULT AT SLOW SPEEDS OR WHEN NOT MOVING. I HAVE TO MUSCLE THE STEERING WHEEL TO GO AROUND TURNS AND HAVE TO STEER BACK TO STRAIGHT. I WORRIED ABOUT NOT BE ABLE TO CONTROL MY TRUCK. THIS IS NOT SOMETHING THAT SHOULD HAVE TO BE REPLACED AFTER ONLY 54000 MILES FOR CLOSE TO $2500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306187January 30, 2020
ELECTRICAL SYSTEM
THE CENTER CONSOLE ON THE TRUCK FREEZE UP, TURN BLUE FOR A FEW THEN RESETS OR TURN BLACK THE RESETS OR WHEN REVERSING THE BACKUP CAMERA FREEZES AND STILL SHOWS THE PICTURE WHEN YOU PUT THE VEHICLE IN DRIVE THIS HAS BEEN GOING ON FOR ABOUT A YEAR, UCCONECT AND RAM SAID THERE WOULD BE A FIX IN DEC 2019 AND THERE IS STILL NO FIX, LOOKING AT YOUR RECALLS RECALLS FROM THE DEC 2019 NOTICES RECALL UMBER 19V-886 OR CHRYSLER'S UMBER VE2 IS THE EXACT SAME THING THAT IS GOING ON WITH MY TRUCK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11302808January 29, 2020
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FUEL SENDER UNIT FAILED TO INDICATE THE FUEL LEVEL IN THE VEHICLE AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE DEALER (CLOVIS CHRYSLER DODGE JEEP RAM395 WEST HERNDON AVE, CLOVIS, CA 93612 (888) 696-0723) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT SUBJECTED TO A RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302813January 29, 2020
ENGINE, POWER TRAIN
RECEIVED A LETTER FROM FCA, TITLED, APPROVED EMISSIONS MODIFICATION DISCLOSURE 3.0L DIESEL. TOOK LETTER AND VISITED DODGE DEALER, THEY DID NOT KNOW ANYTHING ABOUT THE LETTER AND STATED THAT THEY COULD NOT DO ANYTHING WITHOUT A RECALL NUMBER. I HAVE SINCE MONITORED MOTOR FOR ANY SIGNS OF OVERHEATING OR LOSS OF COOLING FLUID. THE TRUCK CONTINUES TO HAVE LOW GAS MILEAGE, SHIFTS HARD AND AT HIGH RPM. WHEN FIRST STARTED IS SLUGGISH AND I HAVE TO DRIVE CAUTIOUSLY AS IT HESITATED ON TAKE OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302841January 29, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (1-10 CHRYSLER/DODGE/JEEP/RAM, 79200 VARNER ROAD, INDIO, CA 92200), AND IT WAS DETERMINED THAT THE SENSOR ON THE FRONT PASSENGER SIDE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 144,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302885January 29, 2020
STEERING
TL* THE CONTACT OWNS A 2015 RAM 1500. WHILE DRIVING 75-80 MPH THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CHECK POWER STEERING WARNING INDICATOR LIGHT WAS ILLUMINATED. THE CONTACT CALLED (AL DEEBY CHRYSLER DODGE JEEP RAM 8700 DIXIE HWY, VILLAGE OF CLARKSTON, MI 48348 (248) 620-0800) TO INFORM THE DEALER OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER 16V167000 (STEERING). THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302900January 29, 2020
SUSPENSION
4 CORNER AIR BAG SUSPENSION DROPPED TO THE FRAME BUMPERS. THE FRONT SLOWLY LOWERED WHILE DRIVING AND THEN AFTER PARKING THE REAR DROPPED. CAN'T DRIVE BECAUSE THE TIRES ARE RUBBING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302422January 28, 2020
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
HAD AEM FLASH CAUSED 10-15% MPG LOSS AS WELL AS THROTTLE LAG,LOSS OF ACCELERATION FCA SAID THERE WOULD BE NO CHANGE IN PERFORMANCE OR MPG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302499January 28, 2020
ENGINE
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COLLING) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THERE WAS SMOKE EMITTING FROM THE EXHAUST TIP WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO (CROWN DODGE CHRYSLER JEEP & RAM LOCATED AT 6300 KING DR, VENTURA, CA 93003, 805)656-6669) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE EGR VALVE FRACTURED WHICH CAUSED COOLANT TO ENTER THE INNER PARTS OF THE ENGINE. THE CONTACT WAS INFORMED BY AN UNNAMED DEALER THAT THE REPAIR WOULD TAKE APPROXIMATELY 7 WEEKS TO BE COMPLETED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND A CASE WAS OPENED. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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