Ram 1500 Complaints

11,877 consumer complaints on file.

#11310752February 22, 2020
STEERING
I AM HAVING AN ISSUE WHERE MY ELECTRIC RACK AND PINION IS GIVING OUT. THIS CREATES A LACK OF POWER STEERING FOR MY VEHICLE. THIS IS THE SAME ISSUE LISTED IN RECALL VB9 BUT MY VIN NUMBER IS NOT ASSOCIATED WITH THE RECALL FOR SOME REASON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310796February 22, 2020
ENGINE, POWER TRAIN
THIS VEHICLE HAS TERRIBLE PEDAL LAG. WHEN I PRESS THE ACCELERATOR, THERE IS A 2-6 SECOND LAG RESPONSE TO ACCELERATE. WHILE MOVING FORWARD AND PRESSING THE ACCELERATOR, WHEN THE LAG CATCHES UP TO THE ACCELERATOR IT'S LIKE IT KICKS INTO HIGH GEAR (JERKS) AND ADVANCES. TAKING OFF FROM A STOPPED POSITION IS THE WORSE BECAUSE IT'S FRIGHTING - YOU DON'T KNOW HOW LONG THE LAG WILL TAKE TO RECOVER. WHEN IN MOTION AT HIGHWAY SPEED AND ACCELERATING TO PASS SOMEONE, THE LAG DOES THE SAME THING. IT HAPPENS ALL THE TIME, UNLESS YOU ACCELERATE VERY SLOWLY, AND KEEP YOUR SPEED SLOW. I'VE DRIVEN THIS TRUCK FOR 13 MONTHS NOW. THE DEALER SAID THE PROBLEM WILL GO AWAY AS YOU DRIVE IT ..WELL, IT HASN'T.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310767February 22, 2020
SUSPENSION
I HAD JUST STARTED DRIVING WHEN I HIT THE BUTTON TO RAISE MY SUSPENSION, EVERYTHING SEEMED TO BE WORKING AS NORMAL BUT THE TRUCK NEVER RAISED AND THE INDICATOR LIGHT FLASHED RAISING BUT NEVER STOPPED. AFTER DRIVING ABOUT 5 MILES I STOPPED THE TRUCK TURNED IT OFF AND RESTARTED. THE INDICATOR STOPPED FLASHING,REMAINING IN OFF-ROAD 1, BUT THE FRONT WAS LOWER THAN THE REAR. I TRIED ADJUSTING AGAIN BUT NOTHING WORKED. GOT BACK ON THE ROAD AND GOT UP TO HIGHWAY SPEEDS TO SEE IF IT WOULD AUTO ADJUST BUT IT REMAINED IN OFF-ROAD 1, EVEN AT 70MPH. IT HAD BEEN BELOW FREEZING OVERNIGHT, BUT THE TEMP HAD RAISED ABOVE 45 WHEN THIS OCCURRED. A BIT OF A SAFETY ISSUE AS THE TRUCK DOESN'T HANDLE RIGHT, WHEN THE FRONT IS LOWERED TO EXIT LEVEL AND THE REAR IS IN OFF-ROAD 2.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310501February 21, 2020
ENGINE
BROKEN EXHAUST MANIFOLD BOLTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310550February 21, 2020
SUSPENSION
DURING COLD WEATHER (SUB 32F) AIR SUSPENSION WILL FAIL, CAUSING TRUCK TO SIT ON BUMP STOPS (SUSPENSION BOTTOMS OUT ON ONE OR MORE CORNERS, SOMETIMES ALL 4 CORNERS). HAS HAPPENED WHILE DRIVING, CAUSING VERY ROUGH/BUMPY RIDE AND CAUSES POOR HANDLING IF IT HAPPENS WHILE DRIVING, AT VARIOUS SPEEDS RANGING FROM SUB 25MPH TO 70+MPH. CAN ALSO FAIL IF PARKED. ATTACHED IMAGE IS OF FRONT DRIVER TIRE BOTTOMED OUT SITTING IN GARAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310336February 20, 2020
STEERING
TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT 68 MPH, THE VEHICLE STEERING WHEEL BECAME INOPERABLE AND HARD TO TURN WHILE THE (GRILL SHUDDER SYSTEM) WARNING LIGHT ILLUMINATED. THE VEHICLE TAKEN TO THE DEALER(STEVE WHITE MOTORS 3470 HIGHWAY 70 SE, NEWTON, NC 28658 (828) 464-3458 ) WHERE IT WAS TEST DROVE NOT DIAGNOSED AND DETERMINED NO FAILURE WAS PRESENT. THE VEHICLE WAS NOT REPAIRED. HOWEVER, THE FAILURE RECURRED INTERMITTENTLY. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 16V167000(STEERING) AS A POSSIBLE SOLUTION TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT NO RECALLS WERE UNDER THE VIN. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310037February 19, 2020
STRUCTURE:BODY
REAR POWER SLIDING WINDOW DEVELOPS CRACKS AT THE TOP ON BOTH SIDES OF THE CENTER GLASS. WINDOW LEAKS INTO CAB WHEN MOISTURE IS PRESENT OUTSIDE THE VEHICLE SUCH AS SNOW, RAIN OR CAR WASH. I AM TRYING TO GET RAM/FCA TO FIX ISSUE BUT THEY ARE NOT CALLING ME BACK. MANY 2019 RAM TRUCKS ARE HAVING THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310132February 19, 2020
ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
IN OCTOBER 2019, THE UCONNECT SYSTEM IN MY 2019 RAM 1500 BEGAN TO MALFUNCTION. IT STARTED WITH GPS COORDINATES BEING MISALIGNED TO MY CURRENT LOCATION, BUT QUICKLY PROGRESSED TO MALFUNCTIONING IN ALL ASPECTS OF THE SYSTEM. ON DECEMBER 30, 2019, THE ENTIRE SYSTEM FAILED, RENDERING A BLACK SCREEN AND NO ABILITY TO CONTROL THE CRITICAL FUNCTIONS IN THE VEHICLE (MAINTENANCE, LIGHTING, CLIMATE, OR SAFETY CAMERAS). WITHOUT THE UCONNECT SYSTEM, IT IS IMPOSSIBLE TO MODIFY ANY OF THE SETTING FOR THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309768February 18, 2020
ELECTRICAL SYSTEM
I RECENTLY PURCHASED THIS VEHICLE FROM A USED CAR DEALER. THIS HAS HAPPENED 3 TIMES SO FAR. SOMETIMES WHEN PUTTING VEHICLE IN DRIVE OR REVERSE, IT WILL LOCK TRANSMISSION IN PARK. A WARNING FLASHES THAT VEHICLE IS NOT IN PARK. NO KIDDING, I'M TRYING TO DRIVE AWAY, BUT CAN'T. I MADE A 3 POINT TURN ON A BUSY STREET AND ENDED UP BLOCKING TRAFFIC. AFTER 10 MINUTES OF TRYING SEVERAL THINGS IF FINALLY STARTED WORKING AGAIN. ONCE, I PUT IT IN REVERSE, STARTED BACKING UP OUT OF MY DRIVEWAY, PUSHED THE BRAKE A FEW TIMES, THEN SUDDENLY IT LOCKED UP IN THE STREET. AFTER 10 TO 15 MINUTES OF RESTARTING TRUCK, IT EVENTUALLY STARTED WORKING AGAIN. IF SOMEONE DRIVING DOWN THE ROAD WASN'T PAYING ATTENTION, THEY WOULD HAVE PLOWED INTO ME BOTH TIMES. ONE OTHER TIME I WENT TO START THE VEHICLE IN A PARKING SPACE AND COULDN'T DRIVE ANYWHERE FOR 15 MINUTES UNTIL IT STARTED WORKING. I HAVEN'T SPOKEN TO ANYONE AT THE DEALER YET, BUT I WILL SOON. FROM RESEARCH I HAVE DONE SO FAR IT SEEMS TO BE THE SHIFT INTERLOCK SOLENOID. SO FAR, EACH TIME THIS HAS HAPPENED, THE VEHICLE WAS STOPPED TO SHIFT GEARS. THE BIG PROBLEM IS WHERE IT STOPS IS A SAFETY CONCERN. UNTIL I CAN GET THIS LOOKED AT, I WILL NEED TO PLAN WHERE I PARK OR TURN AROUND, SO I DON'T BLOCK TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309785February 18, 2020
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
FUEL SENSOR FAIL OCCURS WHEN TANK GETS TO HALFWAY POINT; ONCE IT FAILS THE TANK APPEARS TO BE EMPTY AND A CHECK ENGINE LIGHT COMES ON. ME, ALONG WITH THOUSANDS OF OTHER DRIVERS EXPERIENCE THIS. MY VEHICLE STARTED EXPERIENCING THIS WITH ONLY 50,000 MILES, THIS SHOULDN'T BE HAPPENING AND THIS IS A DEFECTIVE UNIT. A FAILURE SUCH AS THIS CAN CAUSE HEADACHES TO DRIVERS BY GIVING THEM A FALSE SENSE OF WHAT IS ACTUALLY BEING PRESENTED TO THEM ON THEIR INSTRUMENT PANEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309790February 18, 2020
STEERING
THE POWER STEERING IS WORKING INTERMITTENTLY. DANGEROUS WHILE TRAVELING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309823February 18, 2020
ELECTRICAL SYSTEM
SERVICE ELECTRIC BRAKE COMES ON INTERMITTENTLY A COUPLE OF TIME A DAY AND SOMETIMES SCREEN GOES BLACK WHILE DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309875February 18, 2020
ENGINE
TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER 19V757000 (ENGINE). THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO UNKNOWN DEALER FOR ROUTINE SERVICE AND THE CONTACT WAS INFORMED THAT THE PART WAS NOT YET AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE AT AN UNDISCLOSED SPEED, THE CONTACT BECAME AWARE OF SMOKE COMING FROM UNDER THE HOOD. THE CONTACT PULLED OVER AND EXITED THE VEHICLE AND NOTICED A FIRE UNDER THE HOOD. THE FIRE DEPARTMENT WAS NOTIFIED OF THE FIRE. THE VEHICLE WAS TOWED. THE MANUFACTURER WAS CONTACTED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11309654February 17, 2020
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
I TOOK MY TRUCK INTO A DEALER BECAUSE THE EXHAUST SYSTEM WOULDN'T CLEAN ITSELF. I FOUND OUT THERE WERE RECALLS PERTAINING TO THIS AND THEY WERE HANDLED AS FAR AS I KNEW. HOWEVER, JUST A FEW WEEKS LATER AS I WAS PULLING INTO MY DRIVEWAY AT HOME I NOTICED SMOKE BARRELING OUT FROM UNDER THE HOOD. I IMEDIATELY TRIED TO SHUT IT OFF AND WHEN I DID IT WOULD REV UP HIGHER INSTEAD OF SHUTTING OFF. I GOT IT TO SHUT OFF FINALLY AND LEFT IT SITTING THERE OVERNIGHT UNTIL I COULD GET A TOW TRUCK TO TAKE IT BACK TO THE DEALERSHIP, WHERE I WAS INFORMED THAT THIS PROBLEM IS NOW SO COMMON THAT THE PART IS ON BACK ORDER AND NO IDEA OF WHEN THEY WILL BE ABLE TO GET IT. NOW ITS 3 WEEKS LATER AND I STILL HAVEN'T GOTTEN MY TRUCK BACK.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11309308February 15, 2020
SUSPENSION
AIR SUSPENSION HAS FOUR LEVELS. IT IS STUCK ON THE LOWEST LEVEL AND RIDES VERY BOUNCY AND JUMPS VIOLENTLY ON ALL BUT THE SMOOTHEST ROAD SURFACE. THE DEALERSHIP ESTIMATES THE REPAIR AT $4000. YOUTUBE HAS MANY PAGES OF PEOPLE WITH SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309320February 15, 2020
ENGINE
CLICKING/TAPPING NOISE COMING FROM ENGINE AT COLD STARTS. NOISE GOES AWAY WHEN ENGINE WARMS UP. TOOK TRUCK TO DEALER AND PROBLEM WAS DIAGNOSED AS BROKEN EXHAUST MANIFOLD BOLTS. SERVICE MANAGE SAID THIS WAS ON GOING PROBLEM WITH 5.7 HEMI ENGINES SINCE 2009. I HAD TO PAY FOR REPAIR EVEN THOUGH THIS WAS OBVIOUSLY A MANUFACTURER ERROR IN DESIGN. COST WAS $684 TO REPLACE BOLTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309322February 15, 2020
ENGINE
I WAS DRIVING MY RAM 1500 ECODIESEL TO AND FROM WORK AND NOTICED A KNOCKING SOUND. SCHEDULED A SERVICE APPOINTMENT AND THE DEALERSHIP DIAGNOSED MY TRUCK WITH CATASTROPHIC ENGINE FAILURE. A NEW ENGINE IS REQUIRED WITH A REPAIR BILL OF $12,370. THERE ARE MANY PEOPLE WITH THE SAME ISSUE, A LAW SUIT HAS BEEN FILED DUE TO CHRYSLER REFUSING TO COVER REPAIR COST. I FEEL CHRYSLER SOLD ME A LEMON, PLEASE CONDUCT AN INVESTIGATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309230February 14, 2020
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, ENGINE, FUEL SYSTEM, GASOLINE
2014 DODGE RAM. CONSUMER WRITES IN REGARDS TO DEFECTIVE FUEL LEVEL INDICATOR. *LD *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309148February 14, 2020
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT THE CRUSE CONTROL OPERATED INTERMITTENTLY AT FIRST BUT BECAME INOPERABLE. THE CONTACT CALLED THE PAYNE AUTO GROUP DEALER, LOCATED AT 2401 E EXPRESSWAY 83, WESLACO, TX 78596, WHERE THE TECHNICIAN STATED THAT AN UNKNOWN RECALL WAS REPAIRED PREVIOUSLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 31,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309132February 14, 2020
STEERING
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE LOST POWER STEERING WHICH MADE IT DIFFICULT TO MANEUVER THE VEHICLE. THE CONTACT STATED THAT EXTRA EFFORT WAS REQUIRED TO MANEUVER THE VEHICLE. THE CONTACT STATED THAT A MESSAGE STATING POWER STEERING UNAVAILABLE; SERVICE REQUIRED, WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO HALL CHRYSLER RAM LOCATED AT (3152 VIRGINIA BEACH BLVD, VIRGINIA BEACH VA) HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. AFTER RETRIEVING THE VEHICLE, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 16,666.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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