Ram 1500 Complaints

11,877 consumer complaints on file.

#11378532December 8, 2020
AIR BAGS, SEAT BELTS, STEERING
TL* THE CONTACT OWNED A 2013 RAM 1500. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN AT LOW SPEEDS, THE STEERING WHEEL FAILED TO RE-ALIGN TO DRIVE STRAIGHT. THE CONTACT VEERED OFF THE ROAD AND CRASHED INTO THE REAR OF ANOTHER VEHICLE CAUSING THE FRONT DRIVER TIRE, LOWER BALL JOINT SEPARATED FROM THE STEERING KNUCKLE, INNER TIE ROD END, SHOCK ASSEMBLY AND LOWER CONTROL ARM TO DETACH. THE VEHICLE WAS RESTARTED AND THE STEERING RESUMED TO NORMAL BUT DUE TO THE FRONT DRIVER SIDE DAMAGE, IT NEEDED TO BE TOWED. THE CONTACT MENTIONED THAT THE POWER STEERING FAILED ON SEVERAL OCCASIONS WHILE DRIVING AT LOW SPEEDS. THE AIR BAG FAILED TO DEPLOY AND THE SEAT BELT FAILED TO RESTRAIN HIM. AS A RESULT, THE CONTACT HIT HIS FACE AND WRIST AGAINST THE STEERING WHEEL AND WINDSHIELD GLASS. THE CONTACT MENTIONED HE WOULD BE GOING TO THE HOSPITAL FOR HIS INJURIES. THE OTHER DRIVER WAS NOT INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE DEALER NOR MANUFACTURER WERE INFORMED OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS APPROXIMATELY 97,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11378536December 8, 2020
STEERING
TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT STATED WHILE DRIVING 45 MPH AND MAKING A LEFT TURN, THE STEERING WHEEL SEIZED. THE VEHICLE BECAME DIFFICULT TO STEER WHILE DRIVING BACK TO THE RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT AFTER TWO DAYS, THE VEHICLE RESUMED NORMAL OPERATIONAL FUNCTION. SOUTHLAND DODGE USED CARS (6161 W. PARK AVE, HOUMA, LA 70364, (985) 303-1589) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 19E077000 (STEERING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE APPROXIMATELY 227,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378200December 7, 2020
FUEL/PROPULSION SYSTEM
FOR THE PAST MONTH MY TRUCK IS UNABLE TO GET MORE THAN 1/2 A GALLON OF GAS WHEN REFUELING. I BROUGHT IT INTO THE DEALERSHIP AND THEY LOOKED THE TRUCK OVER AND ADVISED THEY COULDN'T FIND AN ISSUE. TOLD ME TO BRING THE TRUCK TO A GAS STATION WITH A LONGER NOZZLE. I WAS ALSO ADVISED THEY WOULD REACH OUT TO RAM FOR ANOTHER SOLUTION. NO FOLLOW UP STILL HAVING ISSUES AT MULTIPLE LOCATIONS, FUEL ALSO SPILLS OUT OF THE TANK WHEN THE NOZZLE STOPS WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378246December 7, 2020
ENGINE
ON OCTOBER 1, 2020, MY TRUCK STALLED WHILE PULLING OUT OF MY DRIVEWAY AND WOULD NOT RESTART. A YOUTUBE VIDEO LINK IS PROVIDED AT THE END OF THIS DESCRIPTION. THE TRUCK HAS BEEN AT THE DEALERSHIP EVER SINCE. TODAY (DECEMBER 7, 2020) MARKS 68 CONSECUTIVE DAYS OUT OF SERVICE FOR THIS PROBLEM AND THE TRUCK REMAINS UNDRIVEABLE. THE PROBLEM WAS IMMEDIATELY DIAGNOSED AS A BAD CRANK POSITION SENSOR AND TONE RING. THESE SAME PARTS WERE RECALLED UNDER 20V-475 (FCA RECALL W58) BACK IN AUGUST. I RECEIVED WRITTEN NOTIFICATION OF THE RECALL APPROXIMATELY 1 WEEK AFTER MY TRUCK FAILED. FCA AND BIG O DODGE HAVE BEEN UNABLE TO REPAIR MY TRUCK IN A REASONABLE TIME, AND ARE UNWILLING TO PROVIDE A FAIR TRADE-IN VALUE OR DISCUSS BUYPACK. THIS, DESPITE THE TRUCK BEING PART OF THE ECODIESEL CLASS-ACTION LAWSUIT SETTLEMENT THAT REQUIRES FCA TO BUYBACK TRUCKS THAT EXPERIENCE >30 DAYS OUT OF SERVICE DURING THE 18 MONTHS FOLLOWING THE EMISSIONS MODIFICATION SOFTWARE. YOUTUBE VIDEO OF STALL: HTTPS://WWW.YOUTUBE.COM/WATCH?V=YPMUEWFSBSM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378321December 7, 2020
STEERING
TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AND HE STOPPED TO MAKE A LEFT HAND TURN. THE POWER STEERING MALFUNCTIONED AND CONTINUED TO TURN THE VEHICLE TO THE LEFT. THE CONTACT ATTEMPTED TO CORRECT THE TURN SINCE ONCOMING TRAFFIC WAS HEADED THAT WAY AND VEHICLE CRASHED INTO A PARKED VEHICLE. THERE WERE NO INJURIES THAT REQUIRED HOSPITALIZING. A POLICE REPORT WAS NOT FILED. THE VEHICLE'S ENTIRE FRONT WAS DAMAGED WITH THE FENDER. THE GRILL, THE HEADLIGHTS, THE BUMPER AND THE TWO FRONT CONTROL ARMS WERE DAMAGED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE DEALER BALLEY CAR PLANET 14329 VICTORY BLVD, VAN NUYS, CA 91401 (818) 892-1422 DENIED ANY HELP BECAUSE THEY SAID THE VEHICLE'S WARRANTY HAD EXPIRED. THE MANUFACTURER OFFERED A TRADEIN TO THE CONTACT FOR A NEW TRUCK. THE FAILURE MILEAGE WAS 70,000. THERE WERE THREE OTHER RECALLS ON THE VEHICLE. THE VEHICLE WAS BEING REPAIRED BY THE CONTACT. *DT*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11378378December 7, 2020
ENGINE
I HAVE BEEN WAITING SINCE 12/19 TO GET MY VEHICLE FIXED IN ACCORDANCE TO RECALL VA7 AND VB1/NHTSA 19V-757. I AM CURRENTLY ON 3 WAITING LISTS FROM 3 DIFFERENT DEALERSHIPS TO GET THIS SAFETY RECALL FIXED. I'VE BEEN TOLD BY THESE DEALERSHIPS THAT THE PARTS AREN'T AVAILABLE. HOWEVER, I CONTACTED FCA RECALL ASSISTANCE AND WAS TOLD THE PARTS ARE AVAILABLE. WHEN I RECONTACTED THE DEALERSHIPS WITH THIS INFORMATION, I WAS TOLD AGAIN THEY DON'T HAVE THE PARTS. IT'S BEEN A YEAR WAITING FOR THIS RECALL TO BE FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378376December 7, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM
WELL DRIVING THE VEHICLE THE RAM BOX LID WILL POP OPEN AT ANY TIME EVEN AFTER SECURING THE BOX LID THE LOCKING MECHANISM WILL POP OPEN AND THE LID WILL COME OPEN WHILE DRIVING DOWN THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378008December 5, 2020
ELECTRICAL SYSTEM, ENGINE
THE ENGINE THE LIFTERS SOUND AND CANCEL THE CYLINDERS AND THE RADIO DOES NOT TURN ON AND DOES NOT WORK, THE AIR CONDITIONING, WINDOWS, LIGHTS ETC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378017December 5, 2020
ENGINE, POWER TRAIN
WHILE BACKING UP THE VEHICLE STOPPED, BELLS WENT OFF IN VEHICLE, THE P LIGHT ON THE SHIFTER AND DASHBOARD BEGAN FLASHING, A MESSAGE APPEARED IN THE DASH MESSAGE CENTER STATING TO APPLY THE PARKING BRAKE. I SHUT THE VEHICLE OFF BUT ONLY COULD TURN THE KEY TO ACCESSORY. THE VEHICLE WOULDN'T SHIFT TO PARK. THE VEHICLES ELECTRICAL SYSTEM WOULDN'T SHUT DOWN, I COULDN'T REMOVE THE KEY. WHILE STOPPED I OPENED THE OWNERS MANUAL TO REVIEW THE TRANSMISSION SECTION AND IT EXPLAINED THAT IF THE ISSUE OCCURS TO FOLLOW PRINTED PROCEDURE. EVENTUALLY I WAS ABLE TO SHUT DOWN THE ELECTRICAL SYSTEM. THE ISSUE IS THAT THIS COULD BEEN A MORE SERIOUS ISSUE IF I WASN'T BACKING INTO MY OWN DRIVEWAY. THIS WOULDN'T TURNED OUT WELL IF I WAS BACKING INTO A BUSY STREET. I HAVE A VIDEO AVAILABLE OF THE LIGHTS FLASHING. I ATTACHED A STILL PHOTO OF THE DASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377934December 4, 2020
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V475000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO RECALL REPAIR WAS NOT YET AVAILABLE. THE LOCAL DEALER SUNLAND PARK CHRYSLER LOCATED AT 950 CROCKETT ST, EL PASO, TX 79922, WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE HAD EXPERIENCED THE FAILURE LISTED IN THE RECALL ON MULTIPLE OCCASIONS. THE FAILURE MILEAGE WAS 247,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377942December 4, 2020
STEERING
WHILE DRIVING MY STEERING LOCKED UP AND I HAD A NOTIFICATION ON MY DASH CLUSTER THAT SAID POWER STEERING WAS TEMPORARILY UNAVAILABLE AND REQUIRED SERVICE. IT TOOK ME ABOUT AN HOUR TO GET THE TRUCK TO WHERE I COULD MOVE IT. IF I WOULD HAVE BEEN DRIVING FAST, THIS COULD HAVE REALLY HURT OR KILLED SOMEONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377708December 3, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, ANOTHER VEHICLE DRIFTED INTO HIS LANE. THE CONTACT DEPRESSED THE EMERGENCY BRAKE PEDAL AND THE TRANSMISSION INDEPENDENTLY SHIFTED INTO NEUTRAL. THE CONTACT COASTED OVER TO THE OTHER SIDE SHOULDER. THE CONTACT NOTICED THE TRANSMISSION CONTROL INDICATED DRIVE HOWEVER, THE VEHICLE WAS IN NEUTRAL. THE CONTACT STATED THAT HE SHIFTED INTO PARK, THE ELECTRONIC CONTROL TRANSMISSION RESET. THE VEHICLE WAS TAKEN TO FIRKINS CHRYSLER JEEP DODGE RAM (2700 1ST ST, BRADENTON, FL 34208) WHERE THE CONTACT INFORMED THE DEALER OF THE FAILURE. THE DEALER INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 32,000.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377770December 3, 2020
STEERING
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT THE POWER STEERING FAILED WITHOUT WARNING WHILE TRYING TO COAST INTO A PARKING LOT. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TOWED TO CROWN CHRYSLER DODGE JEEP RAM GREENSBORO (3710 W WENDOVER AVE, GREENSBORO, NC 27407) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. NO ADDITIONAL ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 29,739.*DT CONSUMER STATED VEHICLE WAS REPAIRED.*JB*LN*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377800December 3, 2020
FUEL/PROPULSION SYSTEM
FUEL SENSOR IS CAUSING THE VEHICLE TO READ EMPTY ON FUEL AND THE CHECK ENGINE LIGHT COMES ON. WHILE DRIVING THE WARNINGS MAKES NOISE SO YOU TAKE YOU EYES OFF THE ROAD TO SEE WHAT'S GOING ON WITH YOUR VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377803December 3, 2020
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT THE RADIATOR WAS LEAKING. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THE COOLANT LEVEL WAS DRAINED QUICKLY. THE VEHICLE WAS TAKEN TO GRESHAM CHRYSLER DODGE JEEP RAM (855 NE BURNSIDE RD, GRESHAM, OR 97030, (503) 743-0444) WHERE THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THERE WAS A RADIATOR LEAK. THE VEHICLE WAS TAKEN TO RON TONKIN CHRYSLER JEEP DODGE RAM FIAT (16800 SE MCLOUGHLIN BLVD, MILWAUKIE, OR 97267, (503) 258-5800) FOR A COOLANT FAN REPLACEMENT AND DIAGNOSED THERE WAS A SLOW RADIATOR LEAK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377430December 2, 2020
STEERING
JUST DRIVING AND POWER STEERING WAS LOST COMPLETELY. I WAS GOING ABOUT 55 AROUND A CURVE AND JUST ABOUT ENDED UP IN THE DITCH AS IT JERKED THE WHEEL! THEY TELL ME IT'S 2700$ TO FIX BUT SEEMS THAT OTHER YEARS HAVE A RECALL ON THE SAME ISSUE AND PART AND I BELIEVE THIS SHOULD BE ONE AS WELL IF I WAS GOING FASTER OR IF A CAR WOULD HAVE BEEN COMING IT COULD HAVE BEEN VERY BAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377465December 2, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM
DUE TO A FAULTY BRAKE LAMP/CARGO LAMP, WATER LEAKED IN AND CAUSED DAMAGED TO THE HEADLINER AND MADE UPPER BRAKE LAMP/CARGO LAMP INOPERABLE. $2400 TO REPAIR HEADLINER AND LAMP. VEHICLE WAS STATIONARY WHEN WATER ENTERED INTO MY TRUCK CAUSING DAMAGE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377248December 1, 2020
STEERING
BE ELECTRIC RACK AND PINION BOTH DRIVING FINE STOPPED GOT OUT STARTED DRIVING STIRRING WIN HARD TO DRIVE I HAVE LOOKED ON THE INTERNET FOR THIS YOUR MODEL AND EVERYBODY HAS BEEN HAVING PROBLEMS WITH THAT RACKET PINION GOING OUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377326December 1, 2020
VISIBILITY
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE WINDOW WAS LEAKING WATER INTO THE HEADLINER AND ALSO NEARBY THE AIR BAG SYMBOL. THE VEHICLE WAS TAKEN TO LESTER GLENN CHRYSLER DODGE JEEP RAM FIAT (1199 NJ-37 W, TOMS RIVER, NJ 08755) WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO A MANUFACTURING DEFECT WITH THE REAR WINDOW. AN APPOINTMENT WAS SCHEDULED FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE. THE FAILURE MILEAGE WAS APPROXIMATELY 24,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377327December 1, 2020
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
AT 70 MPH ON HIGHWAY GOING STRAIGHT, THE ENGINE QUITE RUNNING AND LEFT THE VEHICLE DISABLED. IT HAD TO BE TOWED AND SITS WAITING REPAIR. I THOUGHT RECALL W58 FROM FCA (NHTSA # 20V475000) WAS FOR THIS ISSUE BUT WAS TOLD IT US TO PREVENT AND NOT REPAIR IF IT ALREADY HAPPENED. HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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