Ram 1500 Complaints

11,877 consumer complaints on file.

#11377336December 1, 2020
STEERING
MY WIFE DROVE THE TRUCK HOME ON A SATURDAY WITH NO ISSUE. I WARMED THE TRUCK WITH THE REMOTE START THE FOLLOWING MONDAY AND WHEN I ENTERED AND STARTED IT TO DRIVE, WAS UNABLE TO. THE INFOTAINMENT CENTER INFORMED ME THAT THE POWER STEERING WAS INOPERABLE. SHUT OFF AND RESTARTED WITH THE SAME RESULT. 1 YEAR OLD AND 8,000 MILES AND CANNOT DRIVE IT! HAVE TO WAIT A WEEK TO GET IT IN TO LOCAL DEALER FOR A LOOK AND NOT SURE IT CAN BE DRIVEN. MAY NEED TO BE TOWED IN!. VEHICLE WAS STATIONARY AT THE TIME.*DT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377398December 1, 2020
ELECTRICAL SYSTEM
THE 2020 RAM UCONNECT 8.4 SCREEN TURNS OFF RANDOMLY AND REBOOTS AND WILL DO IT MULTIPLE TIMES WITHIN A 10-20 MINUTE TIME SPAN. SOMETIMES 3-4 TIMES BACK TO BACK RAPIDLY. I TOOK IT IN AND THE DEALER SAID THERE WAS AN UPDATE AVAILABLE (EVEN WHEN UCONNECT SAID THERE WASN'T) AND THEY FLASHED IT. WHICH RESET ALL OF MY SETTINGS. IT DID IT AGAIN THE SAME DAY. WHICH TELLS ME IT HAS NOTHING TO DO WITH AN UPDATE ISSUE. PLEASE FIX. NAVIGATION, MEDIA, PHONE CALLS ARE ALL LINKED INTO THIS ONE SYSTEM WHICH CAN BE DANGEROUS WHEN YOU HAVE TO DIVERT YOUR ATTENTION ELSEWHERE TO DEAL WITH THIS PROBLEM. IT WILL HAPPEN WHEN DRIVING, SITTING STILL, PARKED, DURING REMOTE STARTS, ANYTIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376535November 27, 2020
ENGINE
TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS RESTARTED AND OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO CHRYSLER DODGE JEEP OF PARAMUS (315 NJ-4, PARAMUS, NJ 07652) AND WAS DIAGNOSED THAT THE EGR COOLER NEEDED TO BE REPLACED. THE DEALER ALSO INFORMED THE CONTACT THAT THE PART WAS AVAILABLE FOR THE REPAIR BUT THERE WERE TWO PARTS NEEDED TO COMPLETE THE REPAIR AND WAS NOT AVAILABLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE TWO PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE FOR THE REPAIR. THE CONTACT STATED THAT THE VEHICLE REMAINED AT THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376363November 25, 2020
STEERING
I WAS DRIVING AND TURNED A CORNER AT A LIGHT AND THE POWER STEERING WENT OUT AND ALMOST CAUSED A COLLISION WITH A POLICE CAR. IT HAS NEVER GONE BACK TO POWER IT IS EXTREMELY HARD TO TURN. THIS IS SINCE MARCH 2020
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375539November 24, 2020
TRAILER HITCHES
2017 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO CLASS IV HITCH DETACHING FROM VEHICLE. *LD THE CONSUMER STATED A BOLT BROKE CAUSING THE HITCH TO DISLODGE FROM THE TRUCK. THE CONSUMER STATED THE RECEIVER APPEARED TO NOT HAVE BEEN PROPERLY ASSEMBLED TO THE FRAME. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376199November 24, 2020
TIRES
TL* THE CONTACT OWNS A 2019 RAM 1500 EQUIPPED WITH THE GOODYEAR TIRES, TIRE LINE: WRANGLER SR-A: TIRE SIZE: P275/60/R20, DOT NUMBER: M6YNID1R3819. THE CONTACT STATED THAT WHILE HIS NEPHEW WAS DRIVING AT AN UNDISCLOSED SPEED, THE REAR DRIVER'S SIDE TIRE EXPLODED. THE CONTACT PULLED OFF OF THE ROADWAY AND THE VEHICLE WAS TOWED TO STEVENS CREEK CHRYSLER JEEP DODGE RAM (4100 STEVENS CREEK BLVD, SAN JOSE, CA 95129, (408) 809-3886. THE DEALER ORDERED A REPLACEMENT TIRE AND THE TIRE WAS REPLACED. THE VEHICLE WAS PICKED UP AND WHILE DRIVING 55 MPH ON THE HIGHWAY, THE FAILURE RECURRED ON THE DRIVER'S SIDE FRONT TIRE. THE VEHICLE WAS PULLED OFF OF THE ROADWAY AND TOWED BACK TO THE RESIDENCE. THE VEHICLE WAS NOT YET TAKEN BACK TO THE DEALER AND THE TIRE WAS NOT YET REPLACED. NEITHER THE TIRE NOR THE VEHICLE MANUFACTURER WERE NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 14,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376210November 24, 2020
STRUCTURE:BODY, UNKNOWN OR OTHER
MY TAILGATE HAS OPENED BY ITSELF 4 TIMES RECENTLY. I CHECK EVERY TIME I CLOSE IT TO ENSURE THAT IT'S CLOSED AND LOCKED PROPERLY. EVERY TIME I HAVE BEEN DRIVING AND IT'S FALLEN OPEN. THIS LAST TIME, I WAS HAULING A TRAILER AND IT OPEN BY ITSELF, GOING DOWN THE ROAD AND THE TAILGATE LANDED ON THE TRAILER TONGUE JACK AND DAMAGED MY TAILGATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375914November 23, 2020
ENGINE, FUEL/PROPULSION SYSTEM
I WAS DRIVING DOWN THE ROAD WHEN SUDDENLY THE DUMMY CHECK ENGINE LIGHT CAME ON AND MY GAS GAUGE WENT FROM FULL TO EMPTY. COMPUTER IS TELLING TRUCK THERE IS NO FUEL AND WILL NOT ALLOW ME TO ACCESS MILAGE ETC ON DASH BOARD. IV READ ONLINE THAT THIS HAS BEEN AN ON GOING ISSUE WITH THIS VEHICLE. WHY NO RECALL? AS THIS IS DANGEROUS. I CANT EVEN KEEP TRACK OF MILAGE IN ORDER TO DRIVE LONG DISTANCE. I SEE YOU HAVE TO REMOVE TRUCK BED IN ORDER TO REPLACE JUNK PARTS. $1000 COST TO THE CONSUMER. RAM IS AWARE OF THIS ISSUE AND WILL NOT HELP. THANK YOU FOR YOUR TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375929November 23, 2020
ENGINE
TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE VEHICLE STALLED UPON DEPRESSING THE ACCELERATOR PEDAL. THE CHECK ENGINE AND ECM WARNING LIGHTS WERE ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT HAD THE VEHICLE TOWED TO LARRY H. MILLER CHRYSLER JEEP DODGE RAM SURPRISE (13165 N AUTOSHOW AVE, SURPRISE, AZ 85388) WHERE THE VEHICLE WAS DIAGNOSED WITH A DEFECTIVE CRANK SENSOR AND TONE RING. THE CONTACT WAS INFORMED OF THE DIAGNOSTIC TEST RESULT AND PERFORMED A GOOGLE SEARCH AND DISCOVERED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V475000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONTACTED THE DEALER TO VERIFY IF THE TEMPORARY FIX WAS AVAILABLE. THE CONTACT WAS THEN NOTIFIED BY THE MANUFACTURER THAT THE TEMPORARY FIX WOULD NOT BE AVAILABLE UNTIL DECEMBER 2020. THE VEHICLE REMAINED IN THE POSSESSION OF THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375959November 23, 2020
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT TOOK HIS VEHICLE TO HARRY BROWN'S CHRYSLER DODGE JEEP RAM(1747 GRANT ST NW, FARIBAULT, MN 55021) FOR A ROUTINE MAINTENANCE CHECK AND UNBENOUNCED TO HIM HIS VEHICLE WAS SERVICED FOR NHTSA CAMPAIGN NUMBER: 20V513000(VEHICLE SPEED CONTROL). UPON RETURN OF THE VEHICLE, THE CONTACT STATED THAT THERE WERE HOLES IN THE DRIVER SIDE FLOOR MAT. THE DEALER WAS MADE AWARE OF THE ISSUE AND REFERRED HIM THE THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM AND THE CONTACT WAS INFORMED THAT THIS WAS THE REMEDY TO THE RECALL WAS APPROVED BY THE NHTSA. THE CONTACT STATED THAT THE REMEDY EXPOSED THE FLOOR MATS TO OUTSIDE ELEMENTS WHICH CAN CAUSE THE MATS TO BECOME EASILY STAINED. THE CONTACT HAD YET TO EXPERIENCE THE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376027November 23, 2020
VEHICLE SPEED CONTROL
SINCE PURCHASING THE TRUCK IN JANUARY OF 2020 I'VE NOTICED A SERIOUS DELAY IN TIME FROM WHEN THE ACCELERATOR IS ENGAGED TO WHEN THE THROTTLE RESPONDS. THIS IS ESPECIALLY NOTICEABLE WHEN THE TRUCK HAS NOT BEEN RUNNING FOR MORE THAN 10 MINUTES. I ASSUME SINCE THIS IS A COMMON COMPLAINT IT WAS OCCURRING BEFORE I PURCHASED THE VEHICLE. ONE OF MY COWORKERS WHO DRIVES THE SAME YEAR AND MODEL ALSO HAS THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376029November 23, 2020
UNKNOWN OR OTHER
SINCE PURCHASING THIS VEHICLE I NOTICED THE SEALS LEAK DURING PRECIPITATION. I REPLACED THE SEAL AROUND THE UPPER CAB REAR BRAKE LIGHT. THIS STOPPED THE PUDDLE FROM FORMING UNDER THE BACK SEAT BUT THERE IS STILL WATER GETTING INTO THE CAB SOME WAY BECAUSE I CAN SMELL THE DAMPNESS IN THE CAB AFTER RAINY WEATHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376041November 23, 2020
SUSPENSION
I BOUGHT THIS TRUCK USED SEVERAL YEARS AGO. THE AIR SUSPENSION ON IT FAILS RANDOMLY, ESPECIALLY IN COLD WEATHER. I JUST HAD THE AIR COMPRESSOR REPLACED IN IT AND IT FAILED AGAIN WITHIN A WEEK. IT HAPPENS MOST OFTEN WHEN STATIONARY, BUT I HAVE HAD IT FAIL ON THE HIGHWAY WHEN GOING 65-70 MPH. NORMALLY THE REAR DRIVERS SIDE FALLS TO ENTRY EXIT LEVEL AND OTHER CORNERS STAY UP, BUT I HAVE HAD SEVERAL COMBINATIONS OF FRONT AND REAR CORNERS FAIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375860November 23, 2020
VEHICLE SPEED CONTROL
MULTIPLE INSTANCES, WHEN USING CRUISE CONTROL SWITCHES BECOMES INACTIVE, WILL NOT POWER ON AND SOMETIMES WILL NOT CANCEL SETTING FORCING ME TO TAP THE BRAKES TO DISENGAGE. ON ONE OCCASION WHEN USING THE SET BUTTON IT REVERTED BACK TO A PREVIOUS HIGHER SPEED AND STARTED UNINTENDED ACCELERATION, I WAS ABLE TO CANCEL BY TAPPING THE BRAKES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375481November 20, 2020
ELECTRICAL SYSTEM, ENGINE
TODAY 11-19-2020 DODGE RAM 1500 VIN#[XXX] IS THE 5TH TIME THAT SHIFTS ON TO NEUTRAL WHEN ON DRIVE POSITION. TOOK IT BACK TO DEMONTROND CHRYSLER/DODGE IN CONROE TEXAS WHERE I BOUGHT THE TRUCK DEALER KEPT THE TRUCK FOR 2 DAYS TO FIND THE PROBLEM [XXX] DIDN'T FIND ANY CODES OR ISSUES THEY RELEASED THE TRUCK BACK TO ME. I FEEL VERY UNSAFE ABOUT THIS TRUCK AFTER TODAY 11.19.2020 WITH MY WIFE AFTER PICKING UP KIDS FROM SCHOOL ALMOST GOT HIT AT INTERSECTION WHEN TRUCK SHIFTED TO NEUTRAL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375557November 20, 2020
ELECTRICAL SYSTEM
GOT OUT OF WORK ONE MORNING 11-11-2020 TRUCK WOULD NOT START , STATED WRONG KEY FOB NOT THE PROBLEM. TOOK MULTIPLE TIMES TO TURN THE KEY TO START THE TRUCK. I CHANGED THE KEY FOB BATTERY NOT THE PROBLEM. BATTERY WAS REPLACED 1 YEAR AGO NOT THE PROBLEM. THE KEY FOB IGNITION SWITCH WAS THE PROBLEM. HAD A FRIEND OF MINE TELL ME HE HAD THE SAME PROBLEM HAPPEN TO HIM 4 MONTHS AGO. WAS AFRAID THAT IF I TURN MY TRUCK OFF IT WOULD NOT START BACK UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375342November 19, 2020
POWER TRAIN
2019 RAM 1500 BIGHORN STOPPED AT STOP SIGN AND THEN TRUCK WOULD NOT ACCELERATE, THE "D" LIGHT ON SHIFTER KNOB WAS BLINKING AND DASH MESSAGE SAID TO PUT THE SHIFTER INTO DRIVE. I PUT THE SHIFTER INTO PARK AND ROLLED BACK TO DRIVE AND THE TRUCK WAS NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375350November 19, 2020
ELECTRICAL SYSTEM, STEERING, VISIBILITY/WIPER
STEERING- POPPING/ GRINDING NOISE WHEN TURNING TO THE RIGHT. SLOW TURNS IN TOWN AND TURNS ON HIGHWAY RAMPS. HAVE TAKEN TRUCK TO DEALERSHIP WITH NO RESOLUTION TWICE. ELECTRICAL- BACKUP CAMERA STAYS ON AFTER PUTTING VEHICLE IN DRIVE. COMPUTER-RADIO-PHONE RESETS ITSELF EVERY COUPLE OF WEEKS SINCE I BOUGHT THE TRUCK WITH NO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375264November 18, 2020
EXTERIOR LIGHTING, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
TL* THE CONTACT OWNS A 2021 RAM 1500. THE CONTACT STATED THAT THE BACKUP CAMERA ONLY SHOWED A RED BLUR WHILE IN REVERSE. THE CONTACT STATED THAT THE FAILURE WAS ONLY EXPERIENCED AT NIGHT. THE CONTACT STATED THAT THE FAILURE WAS DUE TO THE LED LIGHT IN THE REAR OF THE VEHICLE WAS TOO DIM TO ASSIST WITH PROVIDING A CLEAR VISUAL OF THE REAR OF THE VEHICLE THROUGH THE CAMERA FOR REARVIEW PURPOSES. BREEDEN DODGE CHRYSLER JEEP RAM (5900 HIGHWAY 71 S, FORT SMITH, AR 72908; (479) 646-4731) WAS CONTACTED AND STATED THAT THE VEHICLE NEEDED ADDITIONAL LED LIGHTS TO FIX THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BY THE MANAGER AT THE DEALER. THE APPROXIMATE FAILURE MILEAGE 26,000.*LN*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374815November 16, 2020
VISIBILITY, ENGINE
TL* THE CONTACT OWNS A 2020 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING WITH THE DRIVER'S AND THE PASSENGER'S SIDE REAR WINDOWS ROLLED DOWN, THE VEHICLE SHOOK VIOLENTLY AS IF THE TIRES WERE OFF THE GROUND. THE CONTACT STATED THAT WITH PASSENGER'S SIDE REAR WINDOWS ROLLED UP, THE SHAKING STOPPED. THE CONTACT PULLED OVER AND INSPECTED THE WHEELS BUT FOUND NO VISUAL FAILURES. THE CONTACT STATED THAT THE FAILURE RECURRED AFTER RESUMING DRIVING. THE CONTACT MENTIONED THAT HIS STEP-DAD HAD THE SAME VEHICLE AND EXPERIENCED SIMILAR FAILURES WITH THE REAR WINDOWS ROLLED DOWN. THE CONTACT STATED THAT THERE WAS AN ERROR IN THE DYNAMIC DESIGN FLOW WITH SIMILAR 2020 RAM 1500'S. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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