Ram 1500 Complaints

11,877 consumer complaints on file.

#11374821November 16, 2020
STEERING
TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING, THE POWER STEERING MALFUNCTIONED WITH THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS DIFFICULT TO STEER. THE VEHICLE WAS RESTARTED AND THE VEHICLE TEMPORARILY WENT BACK TO NORMAL OPERATION HOWEVER, THE FAILURE RECURRED. GOLLING CHRYSLER DODGE JEEP RAM (2405 S. TELEGRAPH RD, BLOOMFIELD HILLS, MI 48302, (248) 334-3600) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. AN APPOINTMENT WAS SCHEDULED WHICH WAS STILL PENDING. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 108,532.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374865November 16, 2020
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT STATED THAT THE VEHICLE INTERMITTENTLY FAILED TO START-UP WITHOUT WARNING, AFTER SEVERAL ATTEMPTS. THE CONTACT ALSO STATED THAT THE VEHICLE WAS UNABLE TO SHIFT GEARS DUE TO THE FAILURE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE WITH A DEFECTIVE SENSOR. THE CONTACT THEN DISCOVERED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V475000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. MARSHALL CHRYSLER JEEP DODGE RAM (1450 W ARROW ST, MARSHALL, MO 65340) AND CORWIN CHRYSLER DODGE JEEP RAM FIAT (1025 W SUNSHINE ST #2445, SPRINGFIELD, MO 65807) WERE BOTH INFORMED OF THE FAILURE AND BOTH INFORMED HER THAT THE CRANKSHAFT SENSOR FAILURE HAD NOTHING TO DO WITH THE VEHICLE NOT BEING ABLE TO SHIFT. THE INDEPENDENT MECHANIC STATED OTHERWISE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374868November 16, 2020
VISIBILITY/WIPER
SUNROOF EXPLODED WHILE DRIVING ON AN INTERSTATE. THERE WERE OTHER CARS AROUND BUT VEHICLE DIRECTLY IN FRONT OF ME WAS NOT CLOSE THERE WAS NOT ANY SOUND LIKE SOMETHING STRIKING THE VEHICLE. IT SOUNDED MORE LIKE A SHOTGUN BLAST AND THEN BROKEN GLASS AND WIND NOISE SOUNDS. THE VEHICLE IS EQUIPPED WITH A PANORAMIC SUN ROOF, BUT ONLY THE SLIDING PORTION IS BUSTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374878November 16, 2020
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLAMPS AND TURN SIGNALS FAILED TO OPERATE PROPERLY. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO CHAPMAN LAS VEGAS DODGE CHRYSLER JEEP RAM (3175 E SAHARA AVE, LAS VEGAS, NV 89104) WHERE THE VEHICLE WAS DIAGNOSED AND IT WAS DETERMINED THAT CONDENSATION ENTERED THE HEADLAMPS CAUSING THE FAILURE TO THE LED LIGHTS AND TURN SIGNALS. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED TSB: 23-105-18 AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, WAS INFORMED FROM THE MANUFACTURER THAT THE TSB HAD EXPIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 155,000.*LN*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374959November 16, 2020
ENGINE, UNKNOWN OR OTHER
I PURCHASED A 2019 RAM 1500 IN JUNE OF 2019. IN OCTOBER OF 2020 I GOT INTO THE TRUCK AS I HAVE DONE FOR OVER A YEAR AND STARTED IT UP. AS I PUT IT IN DRIVE AND BEGIN TO TAKE MY FOOT OFF THE BRAKE, THE TRUCK WOULD AUTO-SHIFT INTO PARK AND CUT THE ENGINE OFF. THIS CONTINUED TO HAPPEN OVER AND OVER AGAIN AS I KEPT TRYING TO PUT THE TRUCK IN DRIVE AND GO INTO MOTION. IT EVEN DID IT WHILE TRYING TO PUT IT IN REVERSE. I LMADE SURE ALL DOORS WERE SHUT, SEAT BELT ON, NO E-BRAKE AND NOTHING WAS LIT UP ON DASH. THE TRUCK SIMPLY WOULD NOT ENGAGE INTO DRIVE AND IT WAS NOT USER ERROR. I HAD RAM ROAD SIDE ASSISTANCE TOW THE VEHICLE TO A LOCAL CERTIFIED DEALER WITH RAM TECHNICIANS. THIS WAS ON 10/16/20 AND THE TRUCK WAS IN THE CARE OF THE RAM DEALER UNTIL 10/19/20. THEY INFORMED ME THAT THEY COULD NOT REPLICATE ISSUE I EXPERIENCED. I THEN TOOK BACK POSSESSION OF THE TRUCK. ON 11/12/2020 I DROVE ABOUT A MILE FROM MY RESIDENCE PUT THE TRUCK IN PARK WHILE RUNNING INTO A STORE. I DROVE THE TRUCK ABOUT 900 FEET AND THE TRUCK AUTO SHIFTED TO PARK WHILE I WAS AT SPEEDS OF 30MPH. THE ENIGINE CUT OFF AND THE TRUCK HAD TO COME TO A COMPLETE STOP BEFORE I WAS ABLE TO TURN IT BACK ON AS IF I WOULD IF THE TRUCK WAS STOPPED. I PULLED OVER AND BEGAN DRIVING AGAIN FOR SEVERAL HUNDRED FEET. AGAIN THE TRUCK SHIFTED TO PARK ON ITS OWN WHILE DRIVING SPEEDS OF 30MPH. THIS HAPPENED TWO MORE TIMES BEFORE BEING ABLE TO RETURN TO MY RESIDENCE AND CALL FOR A TOW. THE CAR WAS TOWED TO THE SAME DEALER AND IN THEIR NOTES. THE TOW DRIVER EXPERIENCED THE TRUCK TURNING OFF ON HIM WHILE TRYING TO BACK IT OFF THE TRUCK. THE DEALER HAD THE TRUCK FOR SEVERAL DAYS BUT TOLD ME THEY COULD NOT REPLICATE THE ISSUE WHICH HAS NOW BEEN EXPERIENCED BY ME AND THE TOW DRIVER. AGAIN I GO BACK AND TAKE POSSESSION OF THE TRUCK WHICH IS NOW MORE CONCERNING BECAUSE IT IS HAPPENING WHILE DRIVING AND THEY CAN'T FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374611November 13, 2020
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
HAVING ISSUES WHEN PUMPING GAS, THE GAS PUMP STOPS WHEN FUELING THE ENTIRE TIME DUE TO THE FUELING FILLER NECK. IF PLACING THE FUEL HANDLE PROPERLY IT LOCKS ONTO THE FUEL NECK FILLER AND DOESNT LET FUMES EXIT AND CHOKES UP. BEYOND DIFFICULT TO TAKE OFF AND TO PUMP FUEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374154November 11, 2020
POWER TRAIN, VEHICLE SPEED CONTROL
THERE IS A SIGNIFICANT DELAY IN THROTTLE RESPONSE ON THE 1500 ECO-DIESEL. THERE ARE NUMEROUS SITUATIONS AND SCENARIOS WHERE YOU PUSH THE THROTTLE DOWN AND THE CAR DELAYS FOR A FEW SECONDS BEFORE THE ENGINE INCREASES POWER. I COULD BE PULLING OUT INTO TRAFFIC SOMETIMES AND SOMETIMES I ACCELERATE NORMAL AND SOMETIMES WHEN I PUSH THE GAS PEDAL THE CAR DELAYS AND I AM STUCK WITHOUT ANY ACCELERATION FOR A FEW SECONDS. YOU COULD ATTEMPT TO SPEED UP TO PASS ON THE HIGHWAY SOMETIMES AND AGAIN SOMETIMES IT DOES ACCELERATE AND SOMETIMES IT DOES NOT ACCELERATE AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373920November 10, 2020
UNKNOWN OR OTHER
WATER LEAKING INTO STORAGE AREA UNDER BACK SEAT. TRUCK HAS BAD ODOR AFTER RAIN. SEE PICTURE OF HEADLINER WITH WATER DAMAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374006November 10, 2020
SERVICE BRAKES
THE VEHICLE WAS BOUGHT NEW BY ME, AND ONLY USED FOR PERSONAL USE ON PUBLIC ROADS. THE TRUCK HAS NOT BEEN USED FOR WORK NOR USED IN DIRT ETC. THE BRAKES AND EVERYTHING ELSE ON THE VEHICLE ARE THE ORIGINAL COMPONENTS THAT CAME WITH THE VEHICLE WHEN NEW. THE BRAKE PADS ON THE VEHICLE AT ONLY 29,000 MILES ARE "CRUMBLING" (THOSE WERE THE WORDS FROM THE DODGE/RAM DEALERSHIP SERVICE DEPT), AND THE OUTER EDGES OF THE FRONT BRAKE ROTORS ARE FLAKING APART. THE DEALERSHIP SAID THEY SEE THIS A LOT WITH RAM TRUCKS, AND SOME THAT ARE ONLY A YEAR OLD WITH LOW MILEAGE. THE DEALER SERVICE DEPT SAID CHRYSLER KNOWS ABOUT THIS, BUT WON'T DO ANYTHING. THE DEALERSHIP SAID THE BRAKES ARE DANGEROUS AND THE VEHICLES WITH THIS PROBLEM CANNOT BE DRIVEN SAFELY, SO THE BRAKES (PADS AND ROTORS) MUST BE REPLACED. THE DEALER TOLD ME TO CALL CHRYSLER AT 800-992-1997. THE CHRYSLER "CUSTOMER CARE" PEOPLE REFUSED TO ACKNOWLEDGE THAT THEY KNOW ABOUT THIS PROBLEM, BUT THEY SAID THAT THEY KNOW THAT THEIR BRAKES DON'T LAST LONG, WHICH IS WHY THEY ONLY PROVIDE A WARRANTY OF 12-MONTHS/12,000 MILES, DESPITE THE ADVERTISED 36-MONTH "BUMPER-TO-BUMPER" WARRANTY. THIS PROBLEM WITH THE BRAKES IS DUE TO VERY LOW QUALITY MATERIALS, AND IS A MAJOR SAFETY HAZARD FOR ANYONE WITH A RAM TRUCK, AS WELL AS A SAFETY HAZARD TO THE GENERAL PUBLIC WHO COULD BE INJURED BY RAM TRUCKS THAT HAVE THESE BRAKES. CHRYSLER (RAM) IS KNOWINGLY PUTTING VEHICLES ON THE ROADS WITH UNSAFE BRAKE COMPONENTS. BRAKES ARE THE MOST IMPORTANT SAFETY ITEMS ON VEHICLES, AND THE BRAKES SHOULD BE MADE OF QUALITY MATERIALS, AND NOT BE FALLING APART AND FAILING SO SOON. REGARDLESS OF WHETHER BRAKE PADS ARE WEAR ITEMS, THIS IS NOT A WEAR ISSUE. THOSE BRAKE PADS HAVE A LOT OF THICKNESS, BUT THEY'RE CRUMBLING, WHICH IS PREMATURE FAILURE. AND THE BRAKE ROTORS SHOULD NOT BE FALLING APART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374032November 10, 2020
ENGINE
TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING UP AN INCLINE AT APPROXIMATELY 50 MPH HAULING A TRAILER, THE VEHICLE STALLED. THE TRAILER BRAKES DISCONNECTED WARNING LIGHT AND SEVERAL OTHER UNKNOWN WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TOWED TO TOWN AND COUNTRY CAR AND TRUCK CENTER, INC (10 CRAFT DRIVE, ALAMOSA, CO 81101, (719)587-1800 TO BE DIAGNOSED. THE CONTACT WAS INFORMED A FAILURE TO THE CRANKSHAFT. THE MECHANIC REPLACED THE CAMSHAFT POSITION SENSOR. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V475000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 157,622.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373756November 9, 2020
STEERING
TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 15 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING, ALMOST CAUSING THE VEHICLE TO CRASH INTO A SCHOOL BUS. THE CONTACT SLOWED THE VEHICLE AND THE POWER STEERING STARTED TO OPERATE CORRECTLY. THE CONTACT DROVE THE VEHICLE TO HIS RESIDENCE. THE VEHICLE WAS DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 74,000. *LN CONSUMER STATED VEHICLE WAS NOT PART OF THE RECALL DID NOT HAVE CORRECT SERIAL NUMBER ON THE EPS. *JB*DT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373781November 9, 2020
ENGINE
RECALL VB1 IS NOW OVER YEAR OLD AND NO DEALER HAS BEEN ABLE TO GET PARTS AND COMPLETE REQUIRED SAFETY SERVICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373820November 9, 2020
ENGINE
I HAVE BEEN WAITING ON THIS RECALL FOR ALMOST A YEAR ON MY EGR COOLER AND NO DEALER CAN GET ONE TO REPLACE IT. I KNOW THAT COVID 19 HAS CAUSED PRODUCTION PROBLEM BUT, A YEAR IS TOO LONG! THIS VEHICLE SHOULD BE REPLACED AT FULL VALUE FOR WHAT I HAVE GONE THROUGH WITH IT. I HAVE FILLED OUT ALL FORMS AND SUBMITTED PROPERLY ON THE REIMBURSEMENT OF LOSS FROM CHRYSLER. I STILL HAVE RECEIVED NO CHECK FOR THAT. I CALL THE DEALER OFTEN AND GET NO RESPONSE OTHER THAN THAT THE PART HAS BEEN BACKORDERED AND NOT AVAILABLE. WHAT RECOURSE DO I HAVE IN THIS MATTER?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373661November 8, 2020
POWER TRAIN
HAVE NOTICED A CRACK IN THE TAIL SHAFT OF TRANSFER CASE. HAVE NEVER USED THE 4 WHEEL DRIVE SINCE I BOUGHT IT DECIDED TO USE IT & NOTICED A CLICK THAT'S WHEN I NOTICED THE CRACKS IN TRANSFER CASE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373685November 8, 2020
POWER TRAIN
AT 70 - 76 MILES PER HOUR THE TRUCK STARTS TO VIBRATE. HAD THE FRONT DRIVE SHAFT REPLACED PART NUMBER 938-095 10 MONTHS AGO AND IT STOPPED . HERE WE ARE 10 MONTHS LATER AND IT IS BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373160November 5, 2020
ENGINE, ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT STATED WHILE HER HUSBAND WAS DRIVING AT 80 MPH AND TOWING A TRAILER, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED MULTIPLE TIMES AND REMAINED AT THE RESIDENCE OF AN ACQUAINTANCE. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE CRANKSHAFT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V475000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED SEVERAL UNKNOWN DEALERS AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 127,010.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372230November 4, 2020
ENGINE
2015 DODGE RAM. CONSUMER WRITES IN REGARDS TO LOSS OF CRANK SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE WOULD NOT BE REPAIRED IN A REASONABLE AMOUNT OF TIME. *JS *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372980November 4, 2020
UNKNOWN OR OTHER
AFTER FUELING, THE GAS NOZZLE CONSTANTLY GETS STUCK IN THE TRUCKS FILL TUBE. IT TAKES SEVERAL MINUTES TO PRY IT OUT. THIS IS A VERY COMMON ISSUE WITH DODGE 1500 TRUCKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373059November 4, 2020
SUSPENSION
AIR SUSPENSION WILL STOP WORKING WHILE TRAVELING AND YOU LOSE ALL SUSPENSION VEHICLE WILL START TO BOUNCE EVEN ON SMITH ROADS WHICH CAUSES TRUCK TO WANDER IN ALL DIRECTIONS AND GIVES ANOTHER WARNING SO YOU IMMEDIATELY SEE THE RESULTS HAS HAPPENED TO ME 3 TIMES AT HIGHWAY SPEEDS TRAVELING STRAIGHT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372130November 3, 2020
FUEL SYSTEM, DIESEL
2018 DODGE RAM. CONSUMER WRITES IN REGARDS TO ECO DIESEL EGR SAFETY RECALL. *LD THE CONSUMER STATED THE PARTS WERE NOT AVAILABLE TO COMPLETE THE RECALL REPAIR. THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR.*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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