Ram 1500 Complaints

11,877 consumer complaints on file.

#11394754February 4, 2021
POWER TRAIN, VEHICLE SPEED CONTROL
TRANSMISSION AUTOMATICALLY DISENGAGING ON IT'S OWN WHILE DRIVING AT SPEED OF 30-40MPH. VEHICLE WAS BEING DRIVEN IN RUSH HOUR TRAFFIC FOR AT LEAST 25 MINUTES AT THE APPROX SPEED ON HIGHWAY. NO SNOW, TRANSMISSION WAS IN 2WD ENTIRE TIME. THIS HAS HAPPENED MULTIPLE TIMES NOW WITH THE VEHICLE. NO ERRORS WERE DISPLAYED, VEHICLE WAS ALREADY TAKEN IN TO DODGE FOR REPAIR WITH NO FAULTS FOUND. I CONTACTED DODGE AND THEY DID NOT BELIEVE ME. I NOW HAVE VIDEO PROOF OF THE TRUCK AND WITNESS OF THE TRUCK DISENGAGING THE TRANSMISSION ON IT'S OWN. I DID NOT MANUALLY CHANGE ANYTHING. I HAVE ONE OTHER VIDEO FROM MY PASSENGER THAT I DID NOT UPLOAD THIS IS THE SECOND TIME I'VE REPORTED THIS BUT THE FIRST WITH ACTUAL VIDEO EVIDENCE HTTPS://WWW.FACEBOOK.COM/WESLEY.GOAD.94/VIDEOS/5831564673527699 HTTPS://WWW.YOUTUBE.COM/WATCH?V=FDPGQ0Z1AGS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394690February 4, 2021
ELECTRICAL SYSTEM:ADAS:HILL DESCENT ASSIST:SOFTWARE, SERVICE BRAKES
TL* THE CONTACT OWNS A 2021 RAM 1500. THE CONTACT STATED THAT WHILE THE VEHICLE WAS DRIVING DOWN AN INCLINE, THE BRAKES ENGAGED WITHOUT WARNING AND AN ABNORMAL SOUND WAS HEARD COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO STONERIDGE CHRYSLER JEEP DODGE (2700 STONERIDGE DR, PLEASANTON, CA 94588, (925) 587-9161) WHERE IT WAS TEST DRIVEN HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE ISSUE. THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND TEST DRIVEN IN FRONT OF THE TECHNICIAN AND THE FAILURE OCCURRED. THE TECHNICIAN INFORMED THE CONTACT THAT THE VEHICLE OPERATED AS INTENDED AND SHE SHOULD CONTACT FCA FOR ASSISTANCE. THE CONTACT WAS INFORMED THAT THE FEATURE COULD BE DISENGAGED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 500. ## VIN FAILED ## 2021RAM1500 ##
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394388February 3, 2021
POWER TRAIN
CHIRPING FROM THE TORQUE CONVERTER AREA I'M AFRAID MY THE TRANSMISSION COLD SLIP OR GO OUT CAUSING AN UNEXPECTED STOP OR ACCELERATION ENDING UP IN AN COLLISION WHERE SOMEONE COLD GET HURT. I HAVE TAKEN IT TO AN CERTIFIED MECHANIC AND ITS NOT THE EXHAUST OR THE LIFTERS THE NOISE IS COMES FROM BETWEEN THE TRANSMISSION AND THE MOTOR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394481February 3, 2021
POWER TRAIN
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT WHILE THE VEHICLE IS PLACED IN PARK, THE VEHICLE JERKED FORWARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER ARRIGO DODGE CHRYSLER JEEP RAM SAWGRASS (5901 MADISON AVENUE, TAMARAC, FL 33321, (954) 379-2040) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED FOUR TIMES HOWEVER, WHEN THE VEHICLE WAS BROUGHT BACK TO THE DEALER, THE TECHNICIAN INFORMED THE CONTACT THAT THE DRIVESHAFT NEEDED TO BE REPLACED. THE DRIVESHAFT WAS REPLACED TWICE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED THE CONTACT WITH A CASE NUMBER. THE CONTACT WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 19V324000 (POWER TRAIN) THAT WAS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 17,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394517February 3, 2021
ELECTRICAL SYSTEM, STEERING, UNKNOWN OR OTHER
I GOT INTO MY TRUCK TO LEAVE FROM WORK. WHEN I STARTED THE ENGINE, THE "BATTERY VOLTAGE LOW" WARNING INSTANTLY CAME ON. JUST A FEW SECONDS LATER, THE "SERVICE POWER STEERING" WARNING CAME ON AS WELL. AT THIS TIME THE RADIO SHUT OFF. MY TRUCK THEN SAID: "BATTERY SAVER MODE" WAS ON, AND THE RADIO CAME BACK ON. THE POWER STEERING WAS COMPLETELY OFF/NOT WORKING, SO I WAS VERY GRATEFUL THAT I WAS SITTING IN THE PARKING LOT AND NOT DRIVING WHILE THIS HAPPENED AS IT COULD'VE CAUSED A MAJOR ACCIDENT! I LIMPED ALONG SLOWLY WITH MY FLASHERS ON, TO AN AUTOZONE TO HAVE THEM CHECK MY BATTERY. THEY WERE VERY BUSY, SO EVEN THOUGH MY BATTERY WAS LESS THAN A YEAR OLD, I SIMPLY BOUGHT A BRAND NEW ONE TO SEE IF IT FIXED THE PROBLEM WITH BOTH THE BATTERY (WHICH SHOULD NOT HAVE BEEN A PROBLEM AT ALL) BUT MORE IMPORTANTLY, THE POWER STEERING FAILURE. THANKFULLY, I HAD A NEARLY STRAIGHT SHOT TO GET HOME, BUT IT WAS VERY HARD TO STEER THE TRUCK, AND I'M A BIG GUY, SO FOR THE AVERAGE PERSON, THEY WOULD HAVE MOST LIKELY HAD TO CALL A TOW TRUCK. I HAVE STARTED IT UP EVERY DAY SINCE THEN WHICH WAS 5 DAYS AGO, AND I HAVE ABSOLUTELY NO POWER STEERING AT ALL. THIS SHOULD NEVER HAPPEN ON A VEHICLE...NEVER. AND I HAD ZERO PROBLEMS WITH IT, SO WHY WOULD IT JUST FAIL FOR NO APPARENT REASON? THERE MUST BE A RECALL FOR THIS; PLEASE ADVISE. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394579February 3, 2021
POWER TRAIN
I PURCHASED MY USED 2016 RAM 1500 BIG HORN A OF MONTH AGO IN THE END OF JANUARY 2021. IT HAD JUST OVER 70,000 MILES. WHEN I TEST-DROVE THE VEHICLE, IT RAN SMOOTHLY. AT LEAST I DIDN'T NOTICE ANYTHING ODD ABOUT THE WAY IT DROVE. THE CARFAX REPORT SAID IT HAD FOUR RECALLS, ONE OF WHICH WAS A FLASH/REPROGRAM OF THE COMPUTER MODULE. IT WASN'T LONG BEFORE I NOTICED, LIKE OTHER RAM 1500 OWNERS, THAT IT SEEMED TO LURCH FORWARD WHEN COMING TO A STOP. I ALSO NOTICED THAT SOMETIMES WHEN I LET OFF THE BRAKE, IT WILL IMMEDIATELY LURCH FORWARD BEFORE MY FOOT EVEN GETS TO THE ACCELERATOR. AT ONE INTERSECTION WHERE I WAS STOPPED AT A RED LIGHT, I BELIEVED THAT THE CAR BEHIND ME HAD REAR-ENDED ME. WHEN I STOPPED TO LOOK AT THE DAMAGE, THERE WAS NONE. I HAD NOT EVEN BEEN REAR-ENDED. ANOTHER PROBLEM I HAVE, IS THAT THE ENGINE SOUNDS AND FEELS LIKE IT IS STRUGGLING WHEN I AM CRUISING AT ABOUT 1,200-1,500 RPM'S, AS IF IT IS IN TOO HIGH A GEAR. WHEN I HIT THE ACCELERATOR TO PASS OR SPEED UP, IT HESITATES, DOWNSHIFTS AND EVENTUALLY ROARS TO LIFE. THEY KEPT THE VEHICLE OVERNIGHT. THEY DROVE IT AROUND. THEY TOLD ME TO COME AND PICK IT UP ON THE FOLLOWING DAY. WHEN I GOT THERE, THE SERVICE ASSOCIATE TOLD ME THAT THEY HAD "RESET THE ADAPTATIONS AND UPDATED THE TRANSMISSION SOFTWARE." THE 'ADAPTATIONS' IS APPARENTLY SOMETHING THAT THE COMPUTER DOES TO ADAPT TO THE DRIVER'S DRIVING HABITS. THEY SAID THAT THE VEHICLE WAS 'USED' TO THE DRIVING HABITS OF THE PREVIOUS OWNER, WHICH IS RIDICULOUS. I SPOKE WITH THE TRANSMISSION TECHNICIAN, WHO ALSO OWNS A RAM WITH THE 5.7L HEMI. HE TOLD ME THAT HIS DOES THE SAME THING, AND THAT "THEY ALL DO IT." HE SAID TO CHECK BACK IN A FEW MONTHS TO SEE IF DODGE HAS DISCOVERED A FIX FOR IT. NOW I AM STUCK WITH A $25,000, THAT HAS A PROBLEM THAT IS PUTTING ALL KINDS OF STRESS ON CRITICAL PARTS AND I HAVE NO RECOURSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394254February 2, 2021
STEERING
TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT STATED THAT WHILE IN A FAST FOOD DRIVE THRU, THE POWER STEERING CEASED TO OPERATE WHILE MAKING A LEFT TURN, WITHOUT WARNING. THE CONTACT STATED THAT EXCESSIVE FORCE WAS NEEDED TO TURN THE STEERING WHEEL. THE CONTACT RESTARTED THE VEHICLE AND DROVE HOME WITHOUT FURTHER INCIDENCE. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394296February 2, 2021
ELECTRICAL SYSTEM, ENGINE
ON FEBRUARY 1, SHORTLY AFTER 9:00 PM CENTRAL THE ENGINE SHUT OFF WHILE I WAS ON THE INTERSTATE. I WAS IN THE LEFT HAND LANE, HAVING JUST PASSED AS SEMI A BIT EARLIER. I INSTINCTIVELY TRIED TO START IT WHILE IT WAS MOVING, CAUSING THE HEADLIGHTS TO GO OFF WHILE I'M DOING 75 MPH. AT THAT POINT STARTED TO PULL OVER, THOUGH I COULD BARELY SEE THE CONCRETE DIVIDER AND HAD TRIED TO KEEP THE TIRES ON THE RUMBLE STRIP AS I SLOWED DOWN UNTIL I COULD SEE THE BARRIER BETTER. ONCE PULLED OVER, I GOT IT IN PARK, STARTED IT, AND WAS ABLE TO GET HOME WITH NO ISSUE. WHEN THE ENGINE SHUT OFF THE DASH LIT UP THEN WENT OUT LIKE IT WOULD WHEN YOU TURN THE IGNITION OFF. IT'S A MIRACLE WE DID NOT HIT THE DIVIDER OR THE SEMI BEHIND US DIDN'T HIT US.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394342February 2, 2021
FUEL/PROPULSION SYSTEM
MY TRUCKS GAS PUMP ICON STARTED FLASHING AFTER THE WARNING DINGER WENT OFF ON MY 2016 RAM 1500 CREW CAB SPORT. I THEN NOTICED MY GAS GAUGE SHOWED EMPTY. I CHECKED MY TRIP METER AND SAW THAT ONLY 86 MILES HAD BEEN DRIVEN SINCE I LAST FILLED UP. I WAS DRIVING HOME FROM ANCHORAGE AND IN THE MIDDLE OF THE PASS . IT WAS LATE, DARK AND SNOWING WITH NO CELL SERVICE AND NO GAS STATIONS FOR MILES, NEEDLESS TO SAY I WAS STRESSED OUT UNTILL I HAD MY TRUCK SCANNED THE NEXT DAY, AND THE ACTIVE CODE IS P0463, FUEL LEVEL SENSOR. I'VE DONE SOME RESEARCH AND IT SEEMS TO BE AN INHERENT PROBLEM WITH MANY DODGE VEHICLES, NOT JUST TRUCKS. I FEEL THE COMPANY SHOULD RECALL THEIR INFERIOR PARTS AND ADDRESS THIS PROBLEM. MY LOCAL DODGE DEALER HAS ONE IN STOCK FOR $197.90 BEFORE TAXES AND INSTALLATION. PROBABLY AT LEAST 3 HOURS LABOR. THANKS IN ADVANCE FOR INVESTIGATING MY COMPLAINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11391192February 2, 2021
FUEL/PROPULSION SYSTEM
ESTIMATED FUEL ECONOMY ON STICKER STATES 17/21 RESPECTIVELY CITY/HIGHWAY. AFTER 2700 MILES, I CONSISTENTLY, AND ALWAYS HAVE GOTTEN 13MPG CITY AND ON HIGHWAY, ROAD TRIP, 14.5MPG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390967February 1, 2021
STEERING
TURNED MY TRUCK ON AT APPROX 45 DEGREES F. RECEIVED A "POWER STEERING WARNING" MESSAGE AND I HAD NO POWER STEERING. I TURNED THE TRUCK OFF AND BACK ON AND NO WARNING LIGHT CAME UP AND POWER STEERING RETURNED. IT HAPPENED LATER THAT MORNING AS WELL. I LET THE TRUCK SIT FOR A FEW MINUTES AND AGAIN THE WARNING WENT AWAY AND POWER STEERING RETURNED. I CAUTIOUSLY DROVE THE TRUCK HOME AND HAVE NOT MOVED IT. I BELIEVE THIS IS RELATED TO A PRIOR RECALL OR SIMILAR ONE FOR THE EPS SYSTEM. I HAVE NO IDEA WHETHER THIS WILL GO OUT WHILE I'M DRIVING THE VEHICLE SO I'M NOT TAKING MY CHANCES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11391040February 1, 2021
ENGINE, SUSPENSION
TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MANAGED TO COAST THE VEHICLE TO THE SHOULDER OF THE ROAD TURN THE VEHICLE OFF AND BACK ON HOWEVER, THE VEHICLE FAILED TO RESUME NORMAL OPERATION. THE VEHICLE WAS TOWED TO CRISWELL CHRYSLER JEEP DODGE RAM FIAT (84 BUREAU DR, GAITHERSBURG, MD 20878, (301) 637-4198) WHERE IT WAS DETERMINED THAT THE LIFTER ROCKER FAILED ON THE PASSENGER'S SIDE. ADDITIONALLY, THE CAMSHAFT NEEDED TO BE REPAIRED. THE CAMSHAFT WAS RESEALED AND THE TOP STARTER AND LIFTERS WERE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 108,982.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11391063February 1, 2021
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
I WAS DRIVING IN THE CITY IN TRAFFIC. I WAS ACCELERATING AT ABOUT HALF THROTTLE OR LESS, WHEN THE GAS PEDDLE WENT ALL THE WAY TO THE FLOOR (FULL THROTTLE). THE TRUCK ACCELERATED OUT OF CONTROL, I TRIED LIFTING THE GAS PEDDLE WITH MY TOE AND IT KEPT GOING STRAIGHT BACK TO THE FLOOR. I WAS BRAKING AND TRYING TO NOT CRASH. I WAS ABLE TO CHANGE INTO AN EMPTY LANE AND GET THE TRUCK TO COME TO A STOP. WHEN THE TRUCK WAS AT A STOP THE GAS PEDDLE REMAINED ALL THE WAY AT THE FLOOR. I LIFTED THE PEDAL SEVERAL TIMES WITH MY TOE AND IT WOULD FALL BACK TO FULL THROTTLE. I SHIFTED TO PARK AND THE PEDDLE RETURNED TO ITS NORMAL LEVEL. AFTER THIS HAPPENED THE TRUCK WILL NOT GO ANY HIGHER THAN 4TH GEAR NOW AND GOT TOWED TO THE DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390974February 1, 2021
VISIBILITY/WIPER
WITHIN A WEEK OF BUYING THIS VEHICLE I NOTICED THE AUTO TINT MIRRORS, REAR VIEW AND DRIVER'S SIDE, BOTH DIM WHEN IT IS NOT BRIGHT OUTSIDE. CLOUDY DAYS OR NIGHT THEY WILL DIM WITH VERY LITTLE ADDED LIGHT. OUTSIDE HOUSE LIGHTS AND PARKING LOT LIGHTS WILL CAUSE IT TO DIM. IF I OPEN MY DOORS WHILE THE TRUCK IS RUNNING, REGARDS IF HEADLIGHTS ARE ON THE DOME LIGHT WILL DIM THE MIRRORS, IF SITTING AT NIGHT WHILE ON THE PHONE, IT WILL DIM THE MIRRORS. THE REAR VIEW MIRROR WILL BRIGHTEN INSTANTLY, HOWEVER THE DRIVER'S SIDE MIRROR WILL STAY VERY DARK FOR 1-2 MINUTES, MAKING IT IMPOSSIBLE TO SEE ANYTHING BEHIND YOU. THE VEHICLE HAS BEEN TO THE DEALERSHIP 7 TIMES FOR THIS ISSUE AND FOR A BACKUP CAMERA ISSUE IN THE LAST 3 MONTHS. THE DEALER SAID ENGINEERS FOR CHRYSLER ARE SAYING THAT THIS IS NORMAL AND DESIGNED TO WORK THIS WAY. I'M NOT SURE HOW REMOVING THE ABILITY TO SEE BEHIND YOU IS REGARDED AS SAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390872January 31, 2021
ELECTRICAL SYSTEM
AFTER SITTING OVERNIGHT, THE TRUCK WOULDN'T START. AFTER CHARGING 12 HOURS IT STARTS BUT WILL NOT RESTART AFTER SHUTTING DOWN. OBD P1DF3 CODE. RESEARCH SHOWS MANY OF THE SAME COMPLAINT. JUST PURCHASED 6 MONTHS AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390917January 31, 2021
SUSPENSION
ON A HWY THE SUPENSION DEFLATES AT WILL CAUSEING VEHICAL TO IE. HOP;JUMP;SKIP;FISH TAIL ACROSS ROAD. ALSO RISES & LOWWERS ON ITS OWN : IN THE DRIVEWAY;PARKED UNATTENDED WITH NO CONSISTANT CIRCUMSTANCES. HEAR COMPRESSER OPERATING WITH VEH. UNATTENDED. MAY DEFLATE ON ROUTE AT ANY GIVEN MOMENT & REINFLATE WHILE PARKED OVERNIGHT. CAN REMAIN DEFLATED HOURS OR DAYS AT A TIME; THEN INFLATE AND MAINTAIN ITS POSITION 4 HOURS ;DAYS; WEEKS AT A TIME. IN BOTH INSTANCES SYSTEM WILL MOT RESPONED TO VEH. SETTING OFFERED VEHICAL DASH MAY SIMPLY STATE 'RISING' OR VEH. MUST BE IN PARK'
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390772January 30, 2021
SUSPENSION
[XXX] *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11390751January 30, 2021
FUEL/PROPULSION SYSTEM
MY TRUCKS FUEL GAUGE SENSOR IS READING EMPTY EVEN THOUGH I HAVE A FULL TANK. CODE P0463 . IT IS FROM A FAULTY PART/ FLOAT ON THE FUEL PUMP. THIS IS A HUGE PROBLEM IN MANY RAM 1500 MODELS AND NEEDS TO BE RECALLED. TRUCK STALLED AND THANKFULLY RESTARTED. I WAS BACKING OUT OF A PARKING SPOT WHEN THIS OCCURRED. THE DEALERSHIP KNOWS THE ISSUES IN THE RAMS BUT WANTS ME TO PAY FOR THIS SAFETY ISSUE. HAVE OTHERS REPORTED THIS ISSUE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390713January 29, 2021
ELECTRICAL SYSTEM
ALL GAUGES STOPPED WORKING. CLUSTER REPLACED 3 TIMES STILL NOT WORKING AT ALL *LN*JB Consumer has contacted dispute center as well as highway safety board.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390735January 29, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
1. RADIO SWITCHES ON ITS OWN TO A DIFFERENT CHANNEL. ALSO SWITCHES TO A M BY ITSELF OR SIRIUS XM AND I HAVE ISSUES CHANGING IT BACK TO WHAT I WAS LISTENING TO. 2.CLOCK FUNCTION POPS UP ON SCREEN AND ASKS IF I NEED TO UPDATE THE TIME WHICH I DO NOT. SOMETIMES I ADJUST IT BUT IT DOES NOT CLEAR THE SCREEN. TODAY THIS MORNING IT WAS NICE AND COOL THIS MORNING AND I COULD NOT TURN ON THE HEAT SCREEN SHOWED IT WAS ON THE HEAT BUT IT WAS BLOWING AS THE A C WAS O. IT WAS COLD. 3. TODAY ON THE WAY HOME FROM WORK I WAS ABLE TO TURN ON THE AC BUT IT WAS BLOWING HEATER BUT IT SHOWED AC WAS ON COLD 4 OIL LIFE RESET WILL NOT RESET AS INSTRUCTED ON THE OWNERS MANUAL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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