Ram 1500 Complaints

11,877 consumer complaints on file.

#11389261January 21, 2021
ENGINE
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V475000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED TO TRACY CHRYSLER DODGE JEEP RAM (3460 NAGLEE RD, TRACY, CA 95304; (209) 820-1800) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS REMEDY NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389323January 21, 2021
AIR BAGS, SEAT BELTS
WAS INVLOVED IN AN FRONT END ACCIDENT ON THE FREEWAY GOING 40+MPH AND THE SEATBELT FAILED WITH NO AIRBAG DEPLOYED. I ENDED UP HITTING THE DASH AND HIT MY HEAD ON THE WINDSHIELD.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11388970January 20, 2021
FUEL/PROPULSION SYSTEM
FUEL GUAGE READS EMPTY EVEN WITH A FULL TANK.. CHECK ENGINE LIGHT WON'T GO OFF DUE TO IT AND THERE IS A HESITATION IN EXCELERATION DUE TO FUEL INCONSISTANCY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389018January 20, 2021
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: BLIND SPOT DETECTION
TL* THE CONTACT OWNS A 2020 RAM 1500. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, SEVERAL OF THE SAFETY FEATURES FAILED INTERMITTENTLY TO FUNCTION AS DESIGNED. THE CONTACT INDICATED THAT WHILE OPERATING THE VEHICLE IN REVERSE, THE BACK-UP CAMERA WAS INOPERABLE. ADDITIONALLY, WHILE DRIVING, THE AUTOMATIC EMERGENCY BRAKING SYSTEM ACTIVATED INADVERTENTLY CAUSING THE VEHICLE TO STOP WITHOUT ANOTHER VEHICLE OR OBJECT BEING NEARBY. THE BLIND SPOT MONITORING SYSTEM WOULD FAILED INTERMITTENTLY. THE CONTACT STATED THAT WHILE REVERSING THE VEHICLE WITH THE DOOR OPENED, THE SAFETY FEATURE WOULD NOT STOP THE VEHICLE AND THE AUTO PARKING FEATURE WOULD NOT PROPERLY PARK THE VEHICLE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER LENOIR CITY CHRYSLER LOCATED AT 1206 E BROADWAY ST, LENOIR CITY, TN 37772 WHO REPLACED THE INFOTAINMENT CENTER AND UPDATED THE SOFTWARE HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100.*DT CONSUMER STATED THIS IS THE SECOND TIME IT HAS RECURRED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389134January 20, 2021
POWER TRAIN, SUSPENSION, WHEELS
VIBRATION AT HIGHWAY SPEED. COMPLAINED TO TWO DIFFERENT DEALERSHIPS AND WAS IGNORED. I AM A MECHANIC WITH 35+ YEARS EXPERIENCE. I AM ABSOLUTELY CERTAIN THAT THE PROBLEM IS IN THE DRIVELINE AND NOT IN THE WHEELS/TIRES. THE VIBRATION CAUSES THE TRUCK TO EAT THE TIRES. I AM UNDER 65,000 MILES AND ON THE FIFTH SET OF TIRES. FOUR DIFFERENT BRANDS OF TIRES. I'VE SEEN NUMEROUS COMPLAINTS ON THIS ISSUE. I DISCUSSED A TSB WITH THE DEALERSHIP AND WAS IGNORED AGAIN. AFTER HAVING MY TRANSMISSION REPAIRED AT THE DEALERSHIP UNDER WARRANTY, THE VIBRATION HAS GOTTEN WORSE. I AM REASONABLY CERTAIN THE VIBRATION CAUSES THE TRANSMISSION PROBLEM THAT I RECENTLY HAD TO HAVE REPAIRED UNDER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388769January 19, 2021
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE TRUCK ACTS LIKE IT WAS RESTARTED WHEN IM DRIVING DOWN ROAD . THE LIGHTS GO OUT ALL THE GAGES TURN OFF AND RESET ITS NOT A GOOD THING WHEN U ARE DRIVING AT NIGHT. IT HAS HAPPENED MORE THEN THE ONE TIME ON 01/09/2020 IT HAS HAPPENED 3 TIMES THIS MONTH AN BE FOR THAT IT WOULD DO IT HERE AND THERE. WHEN I FIRST PURCHASED IT THE DEALER HAD IT EVERY WEEK FOR 3 MONTHS BUT IT NEVER DID IT FOR THEM BUT THERE SHOULD BE SOME RECORDS OF ME HAVING IT IN THERE. IT WOULD HAPPEN AT DIFFERENT SPEEDS ANYWHERE FROM 30 MPH TO 60 MPH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388781January 19, 2021
FUEL/PROPULSION SYSTEM
MY 2019 RAM FUEL FILLER NECK CAUSES ANY GAS PUMP NOZZLE I USE TO BECOME STUCK AND MAKES REFUELING TAKE MUCH LONGER THAN IT SHOULD. THE GAS PUMP NOZZLE CONTINUOUSLY TURNS OFF NOT ALLOWING ME TO FILL MY GAS TANK. THE FILLER NECK?S DESIGN SEEMS TO TRIGGER THE GAS PUMPS? AUTOMATIC SHUTOFF WHEN THE TANK ISN?T FULL YET. SOMETIMES THE PUMP SHUTS OFF EVERY FEW SECONDS, FORCING ME TO FILL MY TRUCKS? TANK OUNCES AT A TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388816January 19, 2021
ENGINE
THE DEALERSHIP INFORMED ME OF A RECALL. I ATTEMPTED TO SCHEDULE THE VEHICLE FOR THE RECALL REPAIR BUT WAS TOLD THAT A LIMITED SUPPLY OF PARTS WOULD NOT ALLOW THE REPAIRS. I HAVE BEEN PUT ON A WAITING LIST THAT ACCORDING TO THEIR TIMELINE, COULD BE SEVERAL YEARS LONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388814January 19, 2021
ENGINE
W58 RECALL. STILL NO REMEDY. SCARED TO DRIVE TRUCK DUE TO SAFETY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388843January 19, 2021
UNKNOWN OR OTHER
MY REAR WINDOW UPPER TRIM CRACKED AND STARTED LEAKING ON MY 2019 RAM 1500(NEW BODY STYLE). I TOOK TO MY LOCAL DEALERSHIP AND AFTER IT SAT OUT IN THE WEATHER FOR 3 WEEKS AND HAD EXTENSIVE WATER INTRUSION TO THE POINT OF SO MUCH MOISTURE IN VEHICLE THE WINDOWS WOULD CONDENSATE ON INSIDE,I DECIDED TO TAKE TO THE DEALER I PURCHASED AT. ISSUE IS STILL NOT RESOLVED 1 MONTH LATER. NOBODY SEEMS TO CARE OR LISTEN TO MY CONCERNS. NOT TO MENTION HOW MUCH WATER DAMAGE DO I HAVE AT THIS POINT??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388847January 19, 2021
ELECTRICAL SYSTEM, POWER TRAIN
WHILE DRIVING (IN MOTION IN THE CITY) CAR RANDOMLY PUT ITSELF IN NEUTRAL THE DRIVE LIGHT BLINK AND ERROR MESSAGE ON DASH BOARD STATING PUT THE CAR IN PARK AND BACK INTO DRIVE. WHILE STOPPED CAR AND FOOT ON BRAKE RANDOMLY THE ENGINE REVS AND LUNGES FORWARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388730January 18, 2021
UNKNOWN OR OTHER
AFTER HAVING AN APPROVED EMISSIONS MODIFICATION DONE, WHILE UNDER LOAD THE SCR BOLTS AND FLANGE BROKE, AND AFTER READING THE FORUMS THIS HAS BEEN HAPPENING TO A LOT OF TRUCKS, ALSO CAN POTENTIALLY CAUSE GREAT DAMAGE TO DPF ASSEMBLY, HIGHWAY DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388463January 16, 2021
STEERING
POWER STEERING NOT SAFE, LOCKED UP. REACTS THE SAME WAY A POWER STEERING PUMP WOULD ACT OF LOW OR BLOWN. IN RESEARCH LOOKS LIKE THERE WAS ALREADY A RECALL FOR SAME YEARS AND MODELS FOR THIS SAME THING BUT MINE WASN'T INCLUDED. HOWEVER MY STEERING LOCKED UP AND HARD TO TURN. NOT SAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388509January 16, 2021
UNKNOWN OR OTHER
FRONT BUMPER ON DRIVER'S SIDE IS SITTING LOWER THAN PASSENGER SIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388510January 16, 2021
STEERING
I WAS STOPPED AT A RIGHT LIGHT, MADE A RIGHT TURN AND IMMEDAILTY LOST ALL STEERING IT WAS LOCKED IN A RIGHT TURN HAD TO SLAM ON THE BRAKES AFTER THE TRUCK RAN UP OVER THE CURB ONTO THE SIDEWALK INCHES FROM DRIVING THROUGH A BRICK WALL. I SHUT THE TRUCK OFF STARTED IT AGAIN AND EVERYTHING SEEMED FINE. I WAS 3 HOURS FROM HOME SINCE EVERYTHING SEEMED FINE AFTER DRIVING ANOTHER 30 MILES OR SO I HEADED DOWN THE MOUNTIN TO GO HOME. HEADING DOWN HILL ON A VERY CURVY ROAD I LOST ALL POWER STEERING ON A CORNER AND IT TOOK EVERYTHING I HAD TO KEEP IT ON THE ROAD AND AVOID DRIVING OFF THE SIDE OF A MOUNTAIN. EXXTREMELY DANGEROUS AND SCARY. I WAS ABLE TO LIMP THE TRUCK HOME FROM THERE DRIVING AT SLOW SPEEDS TO BE ABLE TO MAINTAIN CONTROL. I AM DRIVING A 2019 RAM 1500 BIGHORN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388287January 15, 2021
FUEL/PROPULSION SYSTEM
DODGE/RAM HAS KNOWLEDGE OF A FAULTY FUEL SENSOR FAILURE ON RAM TRUCKS THAT CAN CAUSE A DRIVER TO BECOME STRANDED DUE TO A SUDDEN LOSS OF FUEL LEVEL READINGS. THE SENSOR IS PRONE TO FAILURE AS EARLY AS 20,000 MILES. THERE ARE LOTS OF ONLINE NEWGROUP COMPLAINTS ABOUT THIS ISSUE, AND DODGE/RAM HAS REPRESENTATION ON THOSE GROUPS, AS WELL, SO THEY ARE AWARE OF THE ISSUE. MY VEHICLE IS JUST OUTSIDE OF WARRANTY WITH 70,000 MILES AND THE FUEL LEVEL SENSOR HAS FAILED THROWING A CHECK ENGINE LIGHT AND A DIAGNOSTIC TROUBLE CODE (DTC) P0463 FOR 'FUEL LEVEL SENSOR 'A' CIRCUIT HIGH. THE OUT OF POCKET COST TO REPAIR THIS IS SUBSTANTIAL, AND THE REPLACEMENT PARTS ARE PRONE TO THE FAILURE, AS WELL. HTTPS://WWW.RAMFORUMZ.COM/THREADS/I-KNOW-NOW-WHAT-CAUSES-THE-FUEL-SENSOR-FAILURE.244588/ HTTPS://WWW.TORQUENEWS.COM/3768/THREE-REASONS-2016-RAM-1500-OWNERS-SHOULD-BE-WORRIED-ABOUT-THEIR-FUEL-SENSORS HTTPS://WWW.RAMFORUMZ.COM/THREADS/FUEL-SENSOR-FAILURE.272935/ HTTPS://WWW.RAMFORUMZ.COM/THREADS/FUEL-SENSOR-FAILURE.250577/ HTTPS://WWW.RAMFORUM.COM/THREADS/FUEL-LEVEL-SENSOR-PROBLEM.162558/ HTTPS://WWW.YOUTUBE.COM/WATCH?V=MB1IS9MRI-W HTTPS://WWW.RAMFORUM.COM/THREADS/2014-1500-WITH-P0463-WITH-ONLY-37K-MILES.87384/ AS YOU CAN SEE, THIS IS A VERY COMMON PROBLEM, AND DODGE/RAM IS AWARE OF IT, BUT DECLINES ANY RESOLUTION OR ASSISTANCE WITH IMPACTED OWNERS. THIS HAPPENED WHILE DRIVING ON A RURAL HIGHWAY, HAPPENED SUDDENLY, AND LEFT US STRANDED WHEN WE RAN OUT OF FUEL. THIS IS A MAJOR SAFETY ISSUE, AND SHOULD BE A MANDATORY RECALL ITEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388160January 14, 2021
ELECTRICAL SYSTEM, STEERING
12-5-21 DRIVING TO AND FROM STORE. POWER STEERING WARNING LIGHT ACTIVATED AND LOSS POWER STEERING. PUT THE VEHICLE. INTO REVERSE WHEN REALIZED NO STEERING. I THOUGHT MT STEERING WHEEL WAS LOCKED. DEALER HAS IT AT THIS TIME. NO WORK BEING DONE. I FEEL THIS IS RELATED TO THE RECALLS IN THE PAST AND RECENT RECALLS. HELP ME PLEASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388166January 14, 2021
ENGINE
FCA PUT OUT A NOTICE OF RECALL IN AUGUST OF 2020 (W58). IT IS NOW THE 14TH OF JANUARY AND STILL NO RESOLUTION. THE RAM DEALER SAYS WE HAVE TO WAIT UNTIL FCA DETERMINES A RESOLUTION TO THE PROBLEM. THE NHTSA WEBSITE SAYS THE SAME THING - NOT YET RESOLVED. THE RECALL SAYS THE DEFECT CAN CAUSE THE VEHICLE TO STALL AND CRASH, YET I AM STILL WAITING FOR A FIX 5 MONTHS SINCE THE RECALL WAS SENT OUT. I AM PUTTING MY FAMILY IN JEOPARDY EVERY DAY WHILE WAITING. THIS SHOULD NOT BE AN ACCEPTABLE TO THE NHTSA. JOSEPH THOMAS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387825January 13, 2021
POWER TRAIN
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHILE SLOWING DOWN TO STOP AND PRESSING THE BRAKE PEDAL, THE VEHICLE SUDDENLY SURGED FORWARD. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387860January 13, 2021
POWER TRAIN
ON OCTOBER 24, 2019 NHTSA ISSUED CAMPAIGN NO.19V757000, TO ADDRESS THE RAM 1500 ECODIESEL EGR COOLER MAY CRACK AND CAUSE FIRE. I OWN ONE OF THE RECALLED VEHICLES AND THOUGHT PROMPT ACTION WOULD BE TAKEN BY THE MANUFACTURER. I WAS INITIALLY TOLD THERE WAS A DELAY MANUFACTURING AND SHIPPING THE PARTS. I HAD MY NAME ADDED TO A LIST AT MY LOCAL DEALERSHIP LAST YEAR. UPON RECEIVING AN "URGENT SAFETY RECALL" NOTICE FROM FCA THIS WEEK, I CALLED THE LOCAL DEALERSHIP AND WAS TOLD IT COULD BE UP TO A YEAR (OCT - NOV 2021 TIMEFRAME) BEFORE PARTS WOULD BE AVAILABLE TO FIX MY VEHICLE. BASED ON ONLINE REPORTS, SOME OWNERS ARE HAVING THEIR VEHICLES FIXED QUICKLY, WHILE OTHER OWNERS, LIKE MYSELF, ARE BEING FORCED TO WAIT A UP TO TWO YEARS TO HAVE THIS SERIOUS SAFETY ISSUE ADDRESSED. ALLOWING A POTENTIAL FIRE HAZARD TO BE DRIVEN ON PUBLIC ROADS IS NOT SOMETHING I WOULD EXPECT THE NHTSA TO CONDONE. THIS RECALL, AND OTHER SAFETY RELATED ISSUES (I.E., CRANK POSITION SENSOR FAILURE) WOULD SUGGEST THAT THE NHTSA MUST CONSIDER TAKING MORE IMMEDIATE AND STRONGER ACTIONS AGAINST FCA TO EITHER CORRECT, IN A MORE TIMELY MANNER, OR BUY BACK THESE VEHICLES AND REMOVE THEM FROM OUR PUBLIC ROADS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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