Ram 1500 Complaints

11,877 consumer complaints on file.

#11397220February 21, 2021
STRUCTURE:BODY, UNKNOWN OR OTHER
MY BACK WINDOW TRIM IS CRACKED AND HAS STARTED LEAKING BELOW THE CRACKED AREA. 21K MILES AND IT JUST HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397257February 21, 2021
STRUCTURE:BODY, UNKNOWN OR OTHER
REAR WINDOW SEAL IS CRACKED IN TWO SEPARATE AREAS ROUGHLY 12 INCHES APART ALLOWING WATER TO GET IN. THE HEADLINER ABOVE REAR WINDOW HAS WATER DAMAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397100February 20, 2021
ENGINE
I WAS DRIVING ON HIGHWAY, VEHICLE IN FRONT OF ME DRIVING 45 STARTED TO PASS VEHICLE MY TRUCK WENT DEAD AT 55 MPH. TWO LANE HIGHWAY LEFT ME STUCK IN ON COMING LANE. VEHICLES FOLLOWING ME LET ME GET BACK INTO LANE AND MERGE TO SHOULDER SAFELY. THIS WAS A HIGHWAY THAT IS VERY BUSY, THIS SITUATION COULD HAVE BEEN HORRIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397156February 20, 2021
UNKNOWN OR OTHER
REAR WINDOW CRACKED. LEAKING WATER INTO TRUCK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397027February 19, 2021
FUEL/PROPULSION SYSTEM
THE FUEL FILLER LINE ISN'T WORKING PROPERLY. THE PUMP SHUTS OFF CONTINUOUSLY WHEN TRYING TO FILL THE TANK. IT ONLY FILLS A COUPLE OF SECONDS THEN SHUTS OFF. IT CAN TAKE 15 - 20 MINUTES TO FILL A TANK OF GAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396737February 18, 2021
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
AFTER DIESEL EMISSION MODIFICATION TRANSMISSION SHIFTS VERY ROUGH AND JUMPS VEHICLE WHEN COLD. IT SENDS WHEELS INTO SPINOUT WHEN ENTERING ROADS WHICH CAN BE DANGEROUS. FUEL ECONOMY ALSO FELL FROM AVERAGE OF 23-24MPG TO BELOW 21MPG. I HAVE TAKEN IT TO THE SHOP 3 TIMES ALREADY. THE SHOP WILL "RESET" THE COMPUTER, BUT THE ISSUE COMES BACK WITHIN A FEW DAYS. NEED A PERMANENT FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396764February 18, 2021
ENGINE, POWER TRAIN
VEHICLE EMITS A STRONG VIBRATION IN 1800-2000 RPM AT EVERY GEAR AND SPEED WHEN THE ENGINE IS UNDER LOAD. THE VEHICLE DOES NOT VIBRATE AT THIS RPM RANGE IN PARK OR NEUTRAL. VEHICLE EMITS VIBRATION THROUGH DRIVER STEERING WHEEL, GAS PEDAL, FLOOR, AND SEAT. VIBRATION ALSO FELT IN PASSENGER FLOOR. VIBRATION CAUSES BOOMING, SOUNDS IN THE CABIN THAT ARE UNCOMFORTABLE. VIBRATION IS INCREASED WHEN IN 4WD AUTO VS 2WD AND 4WD HIGH. VIBRATION IS AT IT'S LOUDEST AT CRUISING SPEEDS ON HIGHWAY WHEN IN THE AFFECTED RPM RANGE. FCA IS UNWILLING TO ADDRESS THE VIBRATIONS OF THE VEHICLE AND REFUSES TO DIAGNOSE AND REPAIR. VEHICLE IS DESCRIBED AS "OPERATING AS DESIGNED" AND THIS IS A "CHARACTERISTIC OF THE VEHICLE" FROM FCA CUSTOMER SERVICE REPRESENTATIVES AND TECHNICIANS/ENGINEERS. VIBRATIONS CAUSING HEADACHES AND NAUSEA DUE TO GENERAL DISCOMFORT OF THE CABIN VIBRATION. ISSUE DID NOT EXIST UPON PURCHASE OF VEHICLE, BUT RATHER DEVELOPED AFTER ROUGHLY 2000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396792February 18, 2021
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
FIRST WEEK OF DECEMBER 2020, I HAD A NORMAL OIL CHANGE. THE FOLLOWING DAY MY RAM IT WOULD NOT TURN OVER. IT WAS TOWED TO A LOCAL SHOP WHERE I WAS TOLD THAT IT WAS THE BATTERY (EVEN THOUGH THE BATTERY WAS ONLY A YEAR OLD). FOUND MY RAM VIN HAD LONG LIST OF OPEN RECALLS. I CONTACTED DEALERSHIP. PROVIDED WITH LOANER. SERVICE ADVISER SAID TRUCK WAS NOT SAFE TO DRIVE BECAUSE OF THE EGR RECALL. A COUPLE HUNDRED MORE MILES, A FIRE ENGINE WOULD HAVE ENSUED. MY EGR HAD COMPLETELY FAILED, COOLANT HAD GOTTEN INTO MY INTAKE. PARTS WERE BACKORDERED BECAUSE MANUFACTURING OF MODS JUST BEGAN. 12/24/20 ALL RECALL MODS/REPAIRS COMPLETED. DEALERSHIP ADVISED TRUCK WAS SAFE AND OPERABLE. RECEIVED FCAS EXTENDED LIMITED WARRANTY. 2 WEEKS LATER COOLANT/WATER LEAKING FROM UNDERNEATH. FOUND THE COOLANT LEVELS DROPPED. CONTACTED DEALERSHIP, SERVICE AT THAT TIME COULD NOT FIND LEAK. TOLD TO RECHECK IN ONE WEEK. 1 WEEK LATER, LEVELS NOT LOWER BUT COOLANT FLUID SMELL AFTER SHUTTING OFF ENGINE. TOLD IT WAS NORMAL. FRIDAY 2/12/21 TRUCK STARTED IRREGULARLY AND GURGLED. FOUND COOLANT HAD DROPPED SIGNIFICANTLY BELOW THE RECOMMENDED LEVELS. BROUGHT BACK TO DEALERSHIP. BEFORE DROPPING IT OFF ANOTHER MECHANIC FOUND COOLANT LEAK DRIPPING DOWN THE 4 WHEEL DRIVE ACTUATOR AND FRONT COVER WITH TRACES OF IT COMING OUT OF THE WATER PUMP AND VALVE COVER GASKET. PUT INTO A LOANER. I WAS TOLD MY WATER PUMP FAILED. NOT COVERED UNDER NEW FCA WARRANTY. ALL RECALL REPAIRS/MODIFICATIONS DID NOT FIX ISSUES. VEHICLE REMAINED INOPERABLE AND DANGEROUS. COOLANT NEVER STOPPED LEAKING INTO INTAKE AND OTHER AREAS OF ENGINE. THE EGR IS A COMPONENT FAILED CAUSING DOMINO BREAKDOWN OF ENTIRE TRUCK ENGINE. RECALL STATES THE FAILED EGR WILL CAUSE THERMAL FATIGUE AND HIGH TEMPERATURES TO CRACK PORTIONS OF THE COOLING SYSTEM (HENCE THE ENGINE FIRES).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396808February 18, 2021
ENGINE
TRUCK DIED WHILE MERGING ON TO INTERSTATE. ALMOST REAR ENDED IN RUSH HOUR TRAFFIC. MAGNETIC STRIP CAME APART AND STOPPED SENDING THE SIGNAL FOR FUEL,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396819February 18, 2021
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO RON SAYER'S CHRYSLER JEEP DODGE (490 NORTHGATE MILE IDAHO FALLS, ID 83401) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396606February 17, 2021
SERVICE BRAKES
WHEN ATTEMPTING TO STOP THE BRAKE FOR UPCOMING TRAFFIC THE BRAKE PEDAL WHEN TO THE FLOOR. TRIED PUMPING THE BRAKES AND THAT DID NO ACTIVATE THE BRAKING SYSTEM. RESULTING IN REAR ENDED A STOPPED VEHICLE AND PUSHING THAT VEHICLE INTO THE ONE IN FRONT. THERE WAS AMPLE ROOM TO STOP IF THE BRAKING SYSTEM HAD NOT FAILED. THE VEHICLE WAS RECIEVED ON GSA CONTRACT, IT ONLY HAD APPROXIMATELY 3200 MILES ON IT AND HAD NEVER BEEN SERVICED.*DT
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11396693February 17, 2021
ENGINE
LIFTER TICK WITH MISFIRE ON CYLINDER 2. DECREASED GAS MILEAGE. MOST NOTABLE AT IDLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396404February 16, 2021
ENGINE
I WAS DRIVING ON THE HIGHWAY WHEN MY VEHICLE STALLED. TOWED IT TO SHOP AND THEY DIAGNOSED IT WITH INTERNAL ENGINE FAILURE. A VALVE DROPPED INTO THE MOTOR RESULTING IN THE ENTIRE THING NEEDING TO BE REPLACED. VEHICLE HAS ONLY 38000 ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396405February 16, 2021
ENGINE
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT AFTER COMING TO A STOP AT A TRAFFIC LIGHT, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO GULF CHRYSLER DODGE JEEP (3781 S MCKENZIE ST, FOLEY, AL 36535, (251)943-5075) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE RELUCTOR WHEEL AND CRANK POSITION SENSOR NEEDED TO BE REPLACED. THE CONTACT LEARNED OF NHTSA CAMPAIGN NUMBER: 20V475000 (ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 163,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396351February 15, 2021
UNKNOWN OR OTHER
THE CRANK SHAFT SENSOR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396137February 14, 2021
AIR BAGS
SIDE CURTAIN AND DRIVER SEAT AIRBAG DEPLOYED WHILE DRIVING ABOUT 10 MPH AFTER PULLING OUT OF THE GAS STATION. THERE WAS NO COLLISION. I REPORTED THE SITUATION TO RAM AND THEY TOLD ME SORRY ABOUT YOUR LUCK, WERE NOT TAKING CARE OF IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396055February 13, 2021
ENGINE
I WAS TRAVELING AT 70 MPH AND EXPERIENCED A TOTAL SHUT DOWN, ATTACHED IS THE INVOICE THAT I PAID TO ARRIGO RAM WHILE IN WEST PALM BEACH FLA FOR THE TONE RING REPLACEMENT ON MY 2016 RAM ECO DIESEL 3.0 I HAVE COME TO LEARN THAT THERE IS A RECALL ON THIS EXACT ITEM CALLED W68. FOR SOME REASON MY VIN NUMBER DOESN'T COME UP ON THE RECALL LIST, ALTHOUGH I HAVE EXPERIENCED THE EXACT ISSUE LISTED, AND I OWN THE EXACT VEHICLE NAMED IN THE RECALL. I ALSO PAID FOR A RENTAL THROUGH THE DEALERSHIP WHILE IT WAS BEING REPAIRED. I HAVE SPOKEN WITH THE ARRIGO SERVICE MANAGER AND HE TELLS ME HIS HANDS ARE TIED WITH REGARD TO REIMBURSEMENT AS MY VIN WAS SOMEHOW NOT LISTED IN THE RECALL. I BELIEVE THIS IS MERELY AND OVERSIGHT AS PEOPLE MAKE MISTAKES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396088February 13, 2021
STEERING
WHEN OUTSIDE TEMPERATURES ARE BELOW 20 DEGREES THE POWER STEERING DOES NOT WORK. AFTER THE MOTOR WARMS UP I CAN TURN THE ENGINE OFF AND RESTART AND THEN THE POWER STEERING WILL WORK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395870February 12, 2021
AIR BAGS, SUSPENSION
AIR SUSPENSION FAILED AGAIN WHILE DRIVING. THIS CAUSES THE TRUCK TO SIT UNEVEN OR ALL THE WAY DOWN TO THE BUMP STOPS. THIS HAS BEEN AN ONGOING ISSUE SINCE FCA INTRODUCED THE SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395985February 12, 2021
UNKNOWN OR OTHER
I WAS BACKING OUT OF MY DRIVEWAY TWO DAYS AGO AND THE TRUCK SWITCHED TO THE PARK POSITION ON ITS OWN WHILE I WAS REVERSING AND IT WOULD NOT GET OUT OF THE PARK POSITION EVEN AFTER I PRESSED THE BRAKES AND I TRIED TO MOVE THE SHIFT KNOB, SO I WAS STUCK IN THE MIDDLE OF THE STREET FOR FIVE MINUTES TRYING TO GET THE TRUCK TO MOVE TO THE REVERSE POSITION AGAIN. TODAY, I WAS DRIVING TO THE STORE AND THE TRUCK SWITCHED TO PARK POSITION ON ITS OWN AND CAME TO A STOP WHILE I WAS DRIVING. THE ENGINE WAS REVVING UP AND I PRESSED THE BRAKES TO SWITCH IT BACK TO PARK AND IT WOULD NOT LET ME SWITCH. AFTER A MINUTE I TURNED THE TRUCK OFF AND TURNED IT BACK ON TO TRY AND PUT IT BACK IN THE DRIVE POSITION SO I COULD GET OUT OF THE MIDDLE OF THE ROAD. CAN SOMEONE PLEASE HELP WITH ANY INFORMATION, I'M AFRAID THAT THIS WILL OCCUR AGAIN AND CAUSE AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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