Ram 1500 Complaints

11,877 consumer complaints on file.

#11390494January 28, 2021
SUSPENSION
-SUSPENSION FAILURE IN FEBRUARY 2020. REPLACED COMPRESSOR -FAILED EARLY JANUARY 2021. REPLACED COMPRESSOR. FAILED IN 1HOUR OF LEAVING THE DEALER. -REPLACED AIR SUSPENSION CONTROL MODULE. FAILED WITHIN 1HOUR OF LEAVING THE DEALER. -REPLACED FAULTY FACTORY COMPRESSOR. FAILED WITHIN 1HOUR OF LEAVING THE DEALER. FOUR AIR SUSPENSION FAILURES IN 3 WEEKS, AND 5 TOTAL IN ONE YEAR. VEHICLE DROPS DOWN ONTO THE BUMP STOPS UPON FAILURE CREATING AN UNSAFE AND UNBELIEVABLY HARSH DRIVING EXPERIENCE. RENDERS THE VEHICLE UNABLE TO DRIVE AT SAFE HIGHWAY SPEEDS. AND UNUSABLE TO TOW MY TRAILERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390518January 28, 2021
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE, AIR BAGS
TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V459000 (AIR BAGS) HOWEVER, AFTER THE RECALL REPAIR WAS PERFORMED, THE HORN, ELECTRONIC FUNCTIONS ON THE STEERING WHEEL, AND INSTRUMENT PANEL BECAME INOPERABLE. THE CONTACT TOOK THE VEHICLE TO ALL AMERICAN CHRYSLER JEEP DODGE RAM FIAT OF SAN ANGELO (4310 SHERWOOD WAY, SAN ANGELO, TX 76901) WHO INSPECTED THE VEHICLE AND DIAGNOSED THE FAILURE AS AN ELECTRICAL SHORT OF THE CLOCKSPRING IN THE STEERING WHEEL WHICH THE DEALER STATED WAS NOT AN ISSUE RELATED TO THE PREVIOUS RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 56,945.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390560January 28, 2021
UNKNOWN OR OTHER
MY 2017 DODGE RAM IS HAVING STARTING PROBLEMS IN THE MORNING ONLY. IT TAKES ABOUT 15 TO 20 MINUTES TO START. I DON'T HAVE REMOTE START, IT IS NOT THE FOB, I BELIEVE IT'S THE ( WIN MODULE ) HAS I HAVE LOOKED UP ON SOME RAM CHAT SITES. MY TRUCK ONLY HAS 37K ON IT AND WARRANTY JUST EXPIRED IN SEPTEMBER...GO FIGURE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390255January 27, 2021
STRUCTURE:BODY, SERVICE BRAKES
WHILE STOPPED IN LINE AT A FAST FOOD DRIVE THRU LINE THE BRAKES RELEASED ALLOWING TRUCK TO IDLE INTO CAR AHEAD SLIGHTLY DAMAGING BOTH VEHICLES. NO AMOUNT OF PRESSURE ON THE BRAKE PEDAL HAD ANY AFFECT ON STOPPING. DEALER COULD NOT DUPLICATE PROBLEM AND SCAN SHOWS NO CODES EXCEPT THE FRONT PARK SENSORS MOST LIKELY DAMAGED IN THE CONTACT. RAM STATED IF THEY CAN'T DUPLICATE ISSUE THEY ARE OF NO ASSISTANCE
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11390350January 27, 2021
POWER TRAIN
2015 RAM ECODIESEL 80K. WHILE ACCELERATING INTO A VERY BUSY INTERSECTION, THE TRUCK SHUT OFF AND ALL THE GAUGES WENT CRAZY. I WAS ABLE TO GET OUT OF THE WAY AND RESTART IT, HOWEVER IT WILL NOT GO ABOVE 30MPH. I BROUGHT IT HOME, SCANNED IT, AND FOUND THAT THE CRANK SENSOR IS ACTING UP - THE RELUCTOR WHEEL/SENSOR NOW NEED REPLACED AT A COST OF OVER $1250 ! BECAUSE THE TRANSMISSION NEEDS REMOVED TO REPLACE IT. I CALLED THE DEALER AND EXPLAINED TO THEM ABOUT THE RECALL, AND WHAT HAPPENED. I WAS TOLD "I'LL TALK TO MY MANAGER AND GET BACK WITH YOU" THAT HAS NOT HAPPENED YET. SOOOO CHRYSLER/DOGE/RAM/FIAT/ETC/ETC/ETC WHAT THE HECK??? I HAD JUST GOTTEN CAUGHT UP ON ALL THE PREVIOUS RECALLS, LIKE WHEN MY ERG VALVE SPLIT, NOT TO MENTION YOUR EMISSIONS SCANDAL, HAD IT BACK A MONTH WHEN THIS HAPPENS ! VERY LEARY OF BUYING ANOTHER DODGE/RAM/WHATEVER THEY ARE CALLED NOW...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389956January 26, 2021
SUSPENSION, UNKNOWN OR OTHER
MY TRUCK VIBRATES AT SPEEDS BETWEEN 55 -68 MPH. I NO LONGER HAVE 4 WHEEL DRIVE AND WAS TOLD IT IS MY RIGHT FRONT DIFFERENTIAL. THEY NEED TO REPLACE THE ENTIRE FRONT END COSTING ME CLOSE TO $3,000. I HAVE SEEN THIS AS AN ISSUE ON RAM AND DODGE FORUMS. IT SEEMS LIKE IF THIS IS AN ISSUE WITH THE VEHICLE THERE SHOULD BE SOME SORT OF RECALL. THIS HAS BEEN GOING ON FOR A FEW YEARS BUT THE 4 WHEEL DRIVE DIED LAST YEAR BUT DUE TO COVID I DID NOT GET IT FIXED BECAUSE I WAS WORKING FROM HOME. I AM NOW BACK TO WORK AND NEED TO HAVE IT REPAIRED. UNFORTUNATELY THE PARTS ARE ON BACK ORDER AND AT LEAST A MONTH AWAY. I HAVE 121,000 MILES AND I WOULD HOPE TO DRIVE THE VEHICLE FOR YEARS TO COME BUT IN THESE TIMES $3000 IS A DIFFICULT BILL TO TAKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389989January 26, 2021
UNKNOWN OR OTHER
WHILE DRIVING DOWN THE ROAD THE DRIVERS SIDE WINDOW FELL INTO THE BOTTOM OF THE DOOR WITHOUT ANY WARNING OR SIGNS OF AN EXISTING PROBLEM. REACTING TO THIS CAUSED ME TO SWERVE INTO THE ONCOMING LANE,LUCKILY THERE WAS NO VEHICLE CLOSE ENOUGH TO ME THAT I COULDN'T RETURN TO MY OWN LANE WITHOUT INCIDENT, FROM INTERNET SEARCHES THIS APPEARS TO BE A SERIOUS PROBLEM REPORTED BY THOUSANDS OF PEOPLE, AND THEY ALL SAY THAT DODGE HAS NO SOLUTION TO THE PROBLEM. I BELIEVE IT WILL ONLY BE A MATTER OF TIME BEFORE SERIOUS INJURY OR POSSIBLY DEATH MAY OCCUR, I AM NOW PREPARED FOR THIS TO POSSIBLY HAPPEN AND WILL NOT BE CAUGHT OFF GUARD AGAIN HOPEFULLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389809January 25, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
SCREEN RADIO IT'S TOUCH SCREEN AND IT'S GOING FROM ONE SCREEN TO THE OTHER ON ITS OWN AND IT TURNS UP THE HEATING SEATS THE HEATER IT GOES UP AND DOWN BUT NEVER UNDER 74F THE RADIO STATION CHANGES ON ITS OWN IF I HAVE BLUETOOTH CONNECTION IT HANGS ON MY CALLS AND IT CALLS RANDOM NUMBERS AND THE SOS 🆘 AS WELL! IF THE SUN HEATS IT, IT'S WORSE TOOK IT TO THE DEALERSHIP AND THE SAID IT'S A BIG ISSUE THERE HAVING! THE HAVE ME ON THE WAITING LIST SUPPOSEDLY I WILL NEED ANOTHER RADIO AND SINCE MY WARRANTY IS OVER IT WILL COST ME AT LEAST 1500$.. THIS IS VERY INCONVENIENT I CAN EVEN USE THE GPS! THIS HAPPENS PARK AND IN MOTION YOU CAN'T EVEN TURN IT OFF THE RADIO VALINE ALSO GOES UP AND DOWN THIS CAN REALLY CAUSE AND ACCIDENT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389821January 25, 2021
STEERING
POWER STEERING NOT WORKING AT FULL CAPACITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389900January 25, 2021
UNKNOWN OR OTHER
MY TRUCK STALLED WHILE I WAS DRIVING HOME AND SUDDENLY SHUT OFF. THIS CAUSED ME TO SWERVE MISSING A CAR NEXT TO ME. I LOST DRIVABILITY BUT MANAGED TO PULL TO SHOULDER WHERE I COULD NOT RESTART MY TRUCK. I HAD IT TOWED AND PARKED IN FRONT OF MY HOUSE. THERE IS NO RECALL FIX YET. SO NOW I'M STUCK WITH NO TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389902January 25, 2021
ENGINE AND ENGINE COOLING, ENGINE
TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT STATED WHILE DRIVING 40 MPH, THE VEHICLE LOSS MOTIVE POWER, VEERED TO THE RIGHT, AND STALLED. THE CONTACT HAD VEHICLE TOWED TO THE RESIDENCE. THE CONTACT CALLED THE LOCAL DEALER PUENTE HILLS CHRYSLER DODGE JEEP RAM (17280 GALE AVE, CITY OF INDUSTRY, CA 91748) AND WAS MADE AWARE THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V475000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 140,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389377January 22, 2021
SUSPENSION
TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT HIGHWAY SPEEDS, THE AIR RIDE SUSPENSION DEFLATED CAUSING THE VEHICLE TO BECOME DIFFICULT TO STEER. THE CONTACT STATED THAT IT BECAME DIFFICULT TO KEEP THE VEHICLE ALIGN WITH THE ROAD. THE CONTACT STATED THAT AN EXCESSIVE AMOUNT OF EFFORT WAS NEEDED TO STEER THE VEHICLE. THE CONTACT CONTACTED HERITAGE CHRYSLER DODGE JEEP RAM OF LOGAN (2900 N MAIN ST, NORTH LOGAN, UT 84341, (435) 752-0050) WHO STATED THAT THE SUSPENSION AIR BAGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 123,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389399January 22, 2021
STEERING
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHILE MAKING A TURN, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT AFTER COMPLETING THE TURN THE STEERING WHEEL RESUMED NORMAL OPERATION. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V167000 (STEERING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389440January 22, 2021
STEERING
TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED THAT WHILE STATIONARY, THE STEERING WHEEL BECAME DIFFICULT TO TURN. AFTER RESTARTING VEHICLE APPROXIMATELY 5 TIMES THE STEERING WHEEL RETURNED TO NORMAL OPERATIONS. THE CONTACT STATED SERVICE POWER STEERING WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE HAD NOT BEEN REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 19E077000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389468January 22, 2021
SEAT BELTS
RANDOMLY WHILE THE VEHICLE IS IN MOTION WITH A PASSENGER IN THE RIGHT FRONT SEAT THE SEAT BELT ASSOCIATED WITH THAT SEATING POSITION WILL BECOME UNBUCKLED. THIS IS RANDOM AND HAPPENS REGULARLY WITH DIFFERENT PASSENGERS WITHOUT THE PASSENGER TOUCHING THE LATCH MECHANISM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389472January 22, 2021
STEERING
ELECTRIC STEERING QUITS WORKING AND THE STEERING WHEEL GETS HARD TO TURN, IT'LL BE FINE THEN ALL OF A SUDDEN IT'LL QUIT WHILE TURNING OR DRIVING STRAIGHT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389149January 21, 2021
ENGINE, UNKNOWN OR OTHER
MY LOCAL DEALER SAID THEY DON'T HAVE THE EGR PARTS THAT ARE RECALLED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389206January 21, 2021
POWER TRAIN, UNKNOWN OR OTHER
WHILE DRIVING THE SHIFTING IS HARD AND DOESN'T SEEM TO KNOW WHICH GEAR IT WANTS TO BE IN AT TIMES, WHEN PUT ON OBD SCAN GIVES P2704 CODE, HAVE CHECKED PLUGS, FLUID LEVELS, REPLACED SPEED SENSORS, AND STILL GIVING SAME PROBLEM, ALSO I HAVE TRIED TO HAVE KEY FOBIC PROGRAMED AND ALL IT WILL DO IS START, WILL NOT UNLOCK OR LOCK WITH CORRECT FOBIC, GIVES CODE FOR RADIO FREQUENCY HUB, I KNOW THE RECALLS HAVE BEEN CHECKED BUT THINK THEY DID NOT TAKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389220January 21, 2021
STRUCTURE:BODY, UNKNOWN OR OTHER
I AM WANTING TO FILE A CLAIM ON A 2019 RAM 1500 FOR A DEFECTIVE REAR WINDOW. THIS IS A KNOWN ISSUE THAT FCA HAS REFUSED TO ACKNOWLEDGE OR RESOLVE. THE REAR WINDOW FRAME IS WEAK AND CRACKS AROUND THE REAR SLIDING GLASS. WITH THESE CRACKS, THERE IS POTENTIAL FOR WATER TO LEAK INTO THE CAB OF THE VEHICLE. THERE ARE ALSO ISSUES WITH CRACKS AND LEAKING AROUND OTHER AREAS OF THE REAR WINDOW FRAME. THIS MAY BE DUE TO A FAULTY SEAL WHEN MANUFACTURED. MY FEAR IS THAT THIS WILL CAUSE MOLD TO DEVELOP BEHIND AS WELL AS ON MY REAR SEATS CAUSING POTENTIAL HARM TO NOT ONLY MY VEHICLE, BUT MYSELF AND FAMILY. I ALSO DO NOT WANT POTENTIAL DAMAGE TO IMPORTANT ELECTRICAL COMPONENTS THAT ARE LOCATED BEHIND AND UNDER THE REAR SEAT. MY TRUCK IS OUT OF WARRANTY, AND I UNDERSTAND THAT THERE ISN'T MUCH FCA WILL DO, I JUST HOPE THAT PRESSURE IS PUT ON THEM TO IMPROVE AND DEVELOP A BETTER DESIGN TO PREVENT THIS ISSUE. I WOULD ALSO LIKE TO SEE FCA EXTEND AN OLIVE BRANCH SO TO SPEAK TO THE CUSTOMERS WHO HAVE THIS ISSUE BY EITHER REPLACING THE PART, OR COVERING A PORTION OF THE REPAIR COST FOR THOSE THAT ARE IN OR OUT OF WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389260January 21, 2021
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
TOUCHSCREEN CONTROLS FOR RADIO, CLIMATE, AND ALL OTHER CONTROLS DO NOT WORK PROPERLY. ANY AND ALL ELEMENTS OF TOUCHSCREEN WILL POWER ON AND OFF FROM AC TO HEAT TO RADIO STATIONS TO RANDOM PHONE DIALING. ALSO THE VEHICLE WILL SHUT DOWN WHILE DRIVING AS IF THE GEAR SHIFTER HAS BEEN PLACED IN NEUTRAL. TRUCK WILL NOT ACCELERATE AND REMOTE START DOESN'T WORK EITHER. LEFT REAR PASSENGER WINDOW SEAL NEAR BED OF TRUCK ALSO LEAKS WATER WHEN IT RAINS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ram 1500