Ram 1500 Complaints

11,877 consumer complaints on file.

#11395995February 12, 2021
UNKNOWN OR OTHER
VEHICLE HAS A "SHIMMY" AT HIGHWAY SPEEDS, SEVERAL DEALERSHIPS HAVE INSPECTED THE VEHICLE AND AGREE THAT THERE IS A "SHIMMY" BUT CANNOT FIND ANYTHING WRONG WITH THE VEHICLE. TIRES HAVE BEEN BALANCED, REPLACED. NOTHING MAKES A DIFFERENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395731February 11, 2021
STRUCTURE:BODY, VISIBILITY/WIPER
THERE IS A WATER LEAK THAT IS SEEN COMING IN AT THE DRIVER'S A-PILLAR AND AT THE CENTER OVERHEAD CONSOLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395823February 11, 2021
SERVICE BRAKES
OUR ISSUES WITH OUR 2020 DODGE RAM STARTED ON FRIDAY, JANUARY 15TH. AFTER ARRIVING HOME, I PARKED THE VEHICLE AND ENTERED MY HOME AROUND 6:45 PM(WITNESSED ON VIDEO); AT 7:45 PM I WENT OUTSIDE TO GET SOMETHING I HAD FORGOTTEN IN THE TRUCK AND NOTICED IT AT THE BOTTOM OF OUR DRIVEWAY (ON RING VIDEO). I WENT INSIDE TO GET MY HUSBAND WHO CAME OUT AND PULLED IT BACK INTO THE DRIVEWAY AND ENGAGED THE PARKING BRAKE.WE LEFT HOME THE NEXT DAY AND NOTICED THAT THE VEHICLE STARTED TO "CHUG" AS WE SLOWED DOWN AND TOOK A LEFT TURN. WE CALLED OUR DEALERSHIP AND WERE URGED TO BRING IN THE TRUCK THAT DAY AS THEY STATED THIS WAS A SAFETY ISSUE. UPON ARRIVING HOME TO UNLOAD EVERYTHING BEFORE HEADING IN, WE PUT THE TRUCK IN PARK. MY HUSBAND AND I EXITED THE VEHICLE (OUR CHILDREN WERE IN THE BACK SEAT) WHEN AT 1:27 PM IT STARTED TO ROLL BACK DOWN OUR DRIVEWAY. AFRAID FOR THE SAFETY OF OUR KIDS, MY HUSBAND QUICKLY JUMPED BACK IN AND APPLIED THE BRAKE MANUALLY. EVEN THOUGH THE TRUCK WAS IN PARK, IF HE TOOK HIS FOOT OFF OF THE BRAKE, IT WOULD CONTINUE TO ROLL. ONTUESDAY, JANUARY 19TH, A SERVICE MAN ASKED FOR MY HUSBAND TO COME IN AND DISCUSS THE CIRCUMSTANCES OF THE VIDEO WE SENT IN (RING VIDEO)) AND DO A TEST DRIVE WITH A TECHNICIAN. DURING THE TEST DRIVE THE TECHNICIAN DROVE THE TRUCK AND EXPERIENCED NO ISSUES, AT THIS POINT HE ASKED MY HUSBAND TO SWITCH SEATS AND DRIVE INSTEAD. ON LEVEL GROUND, THE TRUCK WAS PUT IN PARK, THE TECH ASKED HIM TO ENGAGE THE PARKING BRAKE AND THEN PUT IT INTO GEAR WITHOUT DISENGAGING THE PARKING BRAKE AND THE TRUCK STARTED TO ROLL FORWARD. ADDITIONALLY, HE HAD HIM DO THE SAME PROCESS IN REVERSE AND HAD THE SAME RESULTS WITH THE TRUCK ROLLING BACKWARDS. AT THIS POINT, THE TECHNICIAN SHARED THE SAFETY CONCERNS FOR OUR FAMILY AND WANTED TO RUN MORE TESTS SINCE THEY WERE ABLE TO DUPLICATE THE SAME ISSUE AS THE VIDEO WE HAD SENT IN ON FLAT GROUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395825February 11, 2021
ENGINE
I NOTICED A TICKING SOUND AND POWER LOSS PLUS MY ENGINE WOULD NOT REV PAST 4,000 RPM. THE FIRST MECHANIC STATED AN EXHAUST HEADER LEAK. HE FOUND THREE BROKEN BOLTS AND STATED THIS IS A VERY COMMON 5.7L HEMI ISSUE (MY RESEARCH CONFIRMED THIS). $1,200 TO REPAIR. THE TICKING WAS STILL THERE HOWEVER. THE SECOND MECHANIC (2 MONTHS LATER) FOUND A MISFIRE ON CYLINDER 5. FURTHER DIGGING SHOWED THE LIFTER HAD FAILED AND THE CAM LOBE WAS GROUND DOWN. METAL SHAVINGS WERE DISPERSED THROUGHOUT THE ENGINE. BEST REPAIR WAS A NEW ENGINE $9,556. I'VE NOW SPENT ALMOST HALF OF WHAT I PAID FOR THIS VEHICLE ON REPAIRS. THE SECOND MECHANIC STATED THIS LIFTER ISSUE IS VERY COMMON TOO. HE WAS SURPRISED THERE WAS NOT ALREADY A RECALL ON THIS ISSUE. IF YOU SCOUR THE WEB IT'S ABUNDANTLY CLEAR THAT THIS LIFTER ISSUE IS INDEED A PROBLEM WITH BOTH THE 5.7L AND 6.3L HEMI MOTORS. THIS COULD BE A SAFETY ISSUE IF THE ENGINE WERE TO CATASTROPHICALLY FAIL WHILE IN MOTION ON THE HIGHWAY OR ELSEWHERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395553February 10, 2021
POWER TRAIN
I EXITED MY TRUCK IN DRIVEWAY GOT OUT LOOKED IT AND IT ROLLED BACK AT LEAST TWO FEET ALMOST RAN OVER MY FOOT IT'S DONE IT MORE THAN ONCE NOW IT WAS IN PARK AND WAS OUT OF VEHICLE VERY UNSAFE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395584February 10, 2021
ENGINE
HIGH LEVELS OF COPPER IN THE OIL. VEH. HAS 20,400 MILES ON IT. THREE CONSECUTIVE OIL CHANGES WITH OIL ANALYSIS PERFORMED. BEARING FAILURE OCCURRING, OIL PRESSURE HAS DROPPED 4 PSI.WHILE DRIVING FREEWAY SPEEDS. PSI AS LOW AS 28 AT IDLE....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395374February 9, 2021
ENGINE
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED WHILE HE WAS AUTOMATIC STARTING THE IGNITION, WHEN HE HEARD AN ABNORMAL NOISE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER MARTY CANCILA DODGE CHRYSLER JEEP RAM (2175 N HWY 67, FLORISSANT, MO 63033, (314) 831-3300) WHERE IT WAS DIAGNOSED WITH NEEDING THE EXHAUST MANIFOLD TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395459February 9, 2021
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE INTERIOR DOME LIGHT COVER WAS EXTREMELY HOT TO THE TOUCH. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11395467February 9, 2021
ELECTRICAL SYSTEM, STEERING
MY POWER STEERING WENT OUT. IF I WARMED THE TRUCK UP AND SHIFT IT OFF, THEN RESTARTED IT THE STEERING WOULD WORK AGAIN. THEN THE VEHICLES STEERING WOULD GO OUT WHILE DRIVING. THE CHECK ENGINE LIGHT TURNED ON AND THEN THE STEERING LIGHT. NOW THE POWER STEERING DOESN'T WORK AT ALL. I AM TOLD FROM A MECHANIC WHO HOOKED UP TO MY COMPUTER THAT THIS IS AN EXTREMELY RARE INCIDENT FOR A TRUCK SO YOUNG. AT THIS TIME I AM BEING TOLD IT IS NOT A RECALL BUT IT CERTAINLY SEEMS LIKE A RECALL TO ME. THE POWER STEERING WOULD GO OUT WHILE DRIVING ON A ROAD OR HIGHWAY GOING STRAIGHT OR TURNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395178February 8, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
SATURDAY EVENING WE WERE EXISTING THE INTERSTATE WHEN I STARTED TO SMELL WHAT SEEMED LIKE A CHEMICAL SMELL. WE COULD NOT FIGURE OUT WHERE THIS SMELL WAS COMING FROM. AS WE PROCEEDED DOWN THE HIGHWAY, I STARTED TO GET WARM SO I TURNED OFF THE HEATED SEAT. WHEN WE ARRIVED AT OUR DESTINATION, I COULD STILL SMELL THE SOMETHING OUT OF THE NORMAL. I BEGIN TO LOOK ALL AROUND. SMELLING MY JACKET TO MAKE SURE THE KIDS DIDN'T SPILL SOMETHING ON IT, OR JUST TRY TO FIND WHERE THE SMELL WAS COMING FROM. FINALLY, I TURN AROUND AND REALIZE MY HEATED SEAT HAD CAUGHT FIRE. THANK GOD I HAD TURNED THE SEAT WARMER OFF MOMENTS EARLIER. LUCKY FOR ME, THE TRUCK DID NOT GO UP IN FLAMES. THE SEAT HAS A DEEP BURN HOLE AND MY JACKET (WHICH WAS BETWEEN THE SEAT AND MYSELF) HAS 2 BURNS IN IT. I WAS UNHARMED BUT IF IT WASN'T FOR ME TURNING THE SEAT OFF, I'M AFRAID OF WHAT MAY HAVE HAPPENED. OUR TRUCK IS STILL UNDER AN EXTENDED WARRANTY AND IS NOW AT THE DEALERSHIP TO BE REPAIRED. HOWEVER, I ASKED THE DEALERSHIP WHO IS TO REPORT SUCH THINGS? THEY EXPRESSED THAT THEY WERE NOT SURE, BUT THEY DO NOT. WE HAVE AN OPEN CASE NOW THROUGH THE DEALERSHIP AND WAITING FOR FURTHER INSTRUCTIONS.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11395185February 8, 2021
SUSPENSION
AIR RIDE SUSPENSION FAILS IN WEATHER CONDITIONS BELOW FREEZING. THE TRUCK LOSES ALL AIR RIDE FUNCTIONS AND LOWERS ALL THE WAY DOWN TO THE BUMP STOPS. I WAS DRIVING HOME FROM THE LAKE WHEN IT STARTED TO DROP. IT IS -10 DEGREES FAHRENHEIT. WITHIN 5 MILES MY TRUCK HAD LOST ALL SUSPENSION AND WAS SITTING ON THE FRAME. IT MADE THE TRUCK IMPOSSIBLE TO DRIVE AND I DID NOT FEEL SAFE AT ALL. I ENDED UP GOING 10 MILES PER HOUR UNTIL I MADE IT HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395223February 8, 2021
STEERING
THE POWER STEERING IS INTERMITTENT, SOMETIMES IT WORKS FINE SOMETIMES IT IS VERY DIFFICULT TO STEER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395082February 7, 2021
SUSPENSION
AIR RIDE SUSPENSION DROPS TO BUMP STOPS CAUSING ROUGH RIDE AND LOSE OF CONTROL OF THE VEHICLE. THIS IS A VERY SERIOUS ISSUE THAT COULD HAVE CAUSED SERIOUS INJURY OR WORSE. VERY POOR DESIGN...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394969February 6, 2021
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
THE FUEL GAGE INTERMITTENTLY DROPS TO ZERO FUEL WHE THE TANK IS APPROXIMATELY HALF FULL OR LESS. BASED ON NUMEROUS SEARCHES THIS IS A COMMON PROBLEM. THIS SHOULD BE A SAFETY RECALL ITEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394831February 5, 2021
UNKNOWN OR OTHER
THE RADIO SCREENS ARE DELAMINATING CAUSING THE BUTTONS TO BE ACTIVATED WHILE DRIVING. THE RADIO CONTROLS MANY ASPECTS OF THE TRUCK. CLIMATE CONTROL, HILL START ASSIST, HEADLIGHTS ON WITH WIPERS, EVEN DEFROST FOR THE WINDSHIELD , ETC. WHILE YOU ARE DRIVING THE RADIO SCROLLS THROUGH ALL THE SETTINGS TURNING THEM OFF AND ON AT RANDOM SO YOU NEVER NOW HOW IT IS SET. IT WILL TURN THE HEAT ON HIGH, TURN OFF THE WINDSHIELD DEFROSTER. IT SEEMS TO BE A KNOWN PROBLEM WITH ALL FCA VEHICLES THAT USE THIS STYLE RADIO. JESSICA FROM FCA CUSTOMER CARE SAID THEY WILL NOT HELP REPLACE THIS RADIO ONCE PAST THE 36,000 MILE WARRANTY EVEN THOUGHT THE VEHICLE IS STILL WITHIN THE 3 YEAR WARRANTY PERIOD. THERE NEEDS TO BE A RECALL TO FIX THESE DEFECTIVE RADIOS, IT IS $1,700 FOR A NEW RADIO AND BEYOND MOST PEOPLE'S ABILITY TO REPLACE OUT OF POCKET. SO I WILL HAVE TO CONTINUE TO DRIVE THIS VEHICLE AS IS, UNLESS A RECALL IS ISSUED. THANK YOU FOR YOUR TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394863February 5, 2021
STEERING
POWER STEERING STARTS AND STOPS WORKING INTERMITTENTLY AND AT RANDOM. SOMETIMES IT WON'T WORK FOR MINUTES/HOURS AT A TIME. OTHER TIMES IT CUTS OUT AND THEN COMES RIGHT BACK ON REPEATEDLY. VEHICLE IS VERY DIFFICULT TO CONTROL WHEN THIS HAPPENS, ESPECIALLY WHEN IT CUTS IN AND OUT DURING A TURNING MANEUVER. EACH INSTANCE IS ACCOMPANIED BY A MESSAGE ON THE DASH SCREEN ADVISING TO SERVICE POWER STEERING. REMOVING, CLEANING, AND RETIGHTENING THE BATTERY GROUND CABLE FIXED THE PROBLEM TEMPORARILY. NO MAINTENANCE OR ALTERATIONS WERE PERFORMED TO THE BATTERY GROUND CABLE/CONTACT BEFORE THE PROBLEM STARTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394878February 5, 2021
UNKNOWN OR OTHER
BOTH SUN VISORS BRACKETS BREAK AND CAUSES THE SUNVISOR TO FALL IN FRONT OF THE DRIVERS FACE WHEN YOU HIT A BUMP BLOCKING YOUR VISION. BOTH SUN VISORS BRACKETS THAT SCREW INTO THE CEILING BREAK LOOSE INSIDE THE BRACKET AND CAUSES THE VISOR TO FALL DOWN VERTICALLY BLOCKING THE DRIVERS VISION. IN TAKING THE VEHICLE TO THE DEALER, THEY HAD TO BACKORDER THE ITEM (30 DAYS BACKORDER) THIS MIGHT BE A CLUE THAT THIS IS A COMMON PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394876February 5, 2021
AIR BAGS
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, HE HAD MISSED A LEFT TURN AND DROVE 300 FT OFF OF A CLIFF AND NOSE DIVED INTO AN EMBANKMENT. THE CONTACT HIT HIS FACE ON THE STEERING WHEEL AND WAS KNOCKED UNCONSCIOUS. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. AN AMBULANCE WAS CALLED AND THE CONTACT WAS RUSHED TO EMERGENCY ROOM WHERE HE HAD AN EMERGENCY SURGERY FOR A BROKEN BACK. POLICE DID ARRIVE ON THE SCENE; HOWEVER, THE CONTACT WAS UNAWARE IF A REPORT WAS FILED. DUE TO THE FAILURE, THE VEHICLE WAS TOWED TO TRI LAKES FORD(180 STATE HWY F &, 65, BRANSON, MO 65616) WHERE IT WAS SERVICED AND REPAIRED WITHOUT THE CONTACT'S KNOWLEDGE. THE VEHICLE WAS RETURNED TO THE CONTACT ONCE HE LEFT THE HOSPITAL. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 27,500.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11394767February 5, 2021
ELECTRICAL SYSTEM, STEERING
POWER STEERING FAILURE AT 17000 MILES WHILE STATIONARY. I TOOK IT TO THE DEALERSHIP AND THEY SAID THEY COULD ONLY RECREATE IT ONCE AND WERE UNABLE TO FIX IT. AFTER 2 WEEKS, THEY HAD ME PICK IT UP. 3 DAYS LATER, IT HAPPENED AGAIN WHILE I WAS BACKING OUT OF THE GAS STATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394798February 5, 2021
SERVICE BRAKES
THE ABS CONTROL MODULE AND PUMP BOTH FAILED AND NEED TO BE REPLACED AT A COST OF $2200.00. THIS IS OUTRAGEOUS FOR A VEHICLE WITH ONLY 64,000 MILES. THE FACT THAT BOTH UNITS FAILED AT THE SAME TIME IS SUSPICIOUS TO ME AND SUSPECT THAT ONE PART CAUSED THE OTHER TO FAIL AND IS NOT A NORMAL WEAR FAILURE. THIS SHOULD BE A COVERED REPAIR BY RAM AT NO COST TO THE OWNER BY MEANS OF A RECALL. I HAVE BEEN TOLD BY MY MECHANIC THAT THIS FAILURE IS COMMON ON THESE TRUCKS WHICH FURTHER CONFIRMS THERE IS A DESIGN OR PART DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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