Ram 1500 Complaints

11,877 consumer complaints on file.

#11423623July 6, 2021
ELECTRICAL SYSTEM
The screen on my instrument cluster flashes or turns off completely. Dealership said it’s a common problem. Over $1000 to repair. There is a similar recall on other Ram trucks in the same year as mine but mine is not listed by vin number even though it’s the exact same issue described in the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423659July 6, 2021
STEERING
I lost power steering while driving. The dealership said I need a new steering rack. Previous recall for this problem , same year as my truck, is said not to fall under the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423678July 6, 2021
UNKNOWN OR OTHER
The dealership says it is a clock spring in the steering wheel that causes my left blinker to stay on. And also shows a warning light to stay on. I am also wondering if a dealership can show all recalls are up to date without the repairs being done. Thanks in advance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423683July 6, 2021
UNKNOWN OR OTHER, ELECTRICAL SYSTEM, BACK OVER PREVENTION: WARNINGS
There is a manufacture defect within the UConnect 8.4" screen that causes an adhesive layer to melt and limit the functionality of safety features. A bubble started forming under the screen with the size less than a dime, but has already quadrupled in size since I first noticed it. There is nothing that I can do to make it stop. I have had ghost touches, ranging from drastically reducing and increasing volume, and even having the backup camera turn off because it thinks I'm doing something else. These instances have been rare, but have been starting to become more frequent as the bubble grows larger. I've contacted dealerships and FCA customer support, and they both acknowledged that this is a common problem, but will not help since I'm out of warranty. There are hundreds of documented cases of this happening to a wide variety of FCA vehicles, with many of them being will under 10,000 miles. I should not have to pay for a manufacture defect because my odometer is higher than others. There are even cases of screens dialing 911 on accident or hanging up phone calls. What If I need to call 911 but am unable to? What if I'm using the backup camera, and it decides to randomly turn off? What if the melting adhesive drips and cause s a critical failure while I'm driving? What if the screen doesn't display the correct info for my parking sensors? These are all issues that should've been addressed long ago, but FCA refuses to fix them. There are even class-action lawsuits against FCA for UConnect malfunctions right now. These aren't rare occurrences. Should I have to wait months, if not years, for a settlement to be made? This issue has plagued FCA vehicles since this screen has been implemented, and it is dangerous to let thousands of vehicles run with such an unsafe product that is critical for the vehicle to function properly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423525July 6, 2021
UNKNOWN OR OTHER, VISIBILITY/WIPER
Backup camera sometimes has blank screen and guide lines sometimes are not there and zoom function does not work when no guidelines. Truck has been to the dealership 5-7 times, in January they replaced the camera itself but did not fix the issue. I was to they cannot do anything at this point unless it fails at the dealer. It does not have the trailer backup camera.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423496July 5, 2021
ELECTRICAL SYSTEM
Engine stalled at 10 to 15 MPH and the transmission shifted to park automatically. All games, cluster and dash controls were out, no power. This happened with a 8000 lb travel trailer attached.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423384July 4, 2021
ENGINE, POWER TRAIN, SERVICE BRAKES
Was making a left had turn from a stop sign and my truck just shut off. I was going roughly 5 mph or less when this happened. I was able to coast for a second until the emergency brakes came on for some reason while the truck was still in drive. The only thing that came up on the dash was something along the lines of “put the vehicle in park and apply the brake to turn off parking brake and to start the vehicle”. The radio and all electrical related stuff seemed to have stayed on. This is the first time this has happened since I bought the truck and I only have roughly 700 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423360July 3, 2021
ELECTRICAL SYSTEM, STEERING
Power steering, Was driving down the road, when the steering wheel was jersey out of my hand. After pulling over, the power steering indication on dash appeared. I turn of vehical and restarted, steering worked fine. Same incident happened multiple time a few days later as driving down the road. The steering would not be responsive and then work. Now the power steering is out and has not return functional. The vehical has not been inspected as I am afraid to drive to shop and it has almost caused multiple accidents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423143July 1, 2021
ELECTRICAL SYSTEM, ENGINE
I was driving on the Interstate when a electronic short warning light come on, I pulled over on the shoulder of the road and my engine quit and smoke started to come from the engine. I opened the hood and the engine was on fire. I emptied my cooler, all the bottles of water I had and Cokes and managed to put the fire out with out damage to any thing or any one other than the engine, windshield and hood. Dealer does not want to take responsibility, oil cooler seems to be the source of the fire. Oil sprayed on to the fire blanket on the hood kept burning after the main fire was extinguished. My truck was running fine prier to the fire, I have been waiting for a replacement tone wheel (recall # W58) for 6 months. I have had the EGR (recall #VB1) go out twice and fixed. Numerous electrical tail light shortages.
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#11423045July 1, 2021
ENGINE
Driving on city streets at low speed, the engine has stalled 3 times from April to July 2021. All 3 times occurred within 5-10 minutes of starting the vehicle. Approaching an intersection, then slowly making a turn (once turning left, twice turning right) and attempting to accelerate. As the accelerator is pressed, it’s as if no signal is sent to the engine, then the engine stalls. The info screen on the dash instantly says to press the engine start button, but when pressing, it then says to put the vehicle in park. The truck is brought to a stop in the street, then the truck automatically sets the parking brake (auto parking brake is deactivated in settings). The truck is then shifted into park, engine restarted and parking brake released. Each time this has happened has been at speeds less than 5mph. The vehicle has less than 5,000 miles. No warning lights prior to engine stalling, none showing after. All electronics in the vehicle continue to work properly as the engine stalls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422935June 30, 2021
ENGINE AND ENGINE COOLING
The contact owns a 2014 Ram 1500. The contact received notification of NHTSA campaign number: 19V757000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The vehicle was taken to the dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that the part was not yet available. The contact had experienced a failure and the vehicle would go into limp mode while driving. The failure mileage was 132,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422971June 30, 2021
STEERING
The contact owns a 2014 RAM 1500. The contact stated while driving 45 mph and making a right turn, the steering wheel became difficult to turn. The contact stated there was no warning light illuminated. The contact stated that the failure persisted. Additionally, the vehicle would jerk forward while driving to its destination. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 200,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422762June 29, 2021
BACK OVER PREVENTION:DISPLAY FUNCTION
The contact owns a 2018 Ram 1500. The contact stated while operating the vehicle, the backup camera display would not operate and was completely dark. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422779June 29, 2021
STEERING
THE TRUCK HAS LOSS OF POWER STEERING OCCASIONALLY AT LOW SPEEDS. THERE WAS SAFETY RECALL FOR THE ELECTRONIC POWER STEERING AND I HAVE BEEN TOLD BY THE DEALERSHIP THAT THEY WILL NOT FIX THE PROBLEM UNDER THE SAFETY RECALL BECAUSE THIS VIN NUMBER IS NOT ON THE NHTSA SAFETY RECALL LIST. I NEED THIS FIXED. THIS IS A DEFECTIVE PART INSTALLED FROM THE MANUFACTURER AND THEY KNOW THAT THE EPS IS FAULTY. REFERENCE NUMBER RC-VB9-19. SAFETY RECALL NUMBER VB9/NHTSA 19E-077 ELECTRIC POWER STEERING, CHRYSLER : ALL MODLES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422790June 29, 2021
ELECTRICAL SYSTEM, BACK OVER PREVENTION: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The truck previously shut off twice during a left and then a right turn. That was around 120 and 200 miles on the truck, respectively. Only other issue was during a turn the radio changed channel autonomously. Today with 1700 mile I backed it up and then put it in drive. The truck shut off and kicked every fault code on the truck. When trying to start it back it would not turnover and kept turning things on and off like the electrical system was possessed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422715June 29, 2021
POWER TRAIN
I turned left from the center lane into the driveway of my bank. After crossing the driveway apron, the truck engine died leaving me rolling through the parking lot. The vehicle sounded an alarm stating that it needed to be placed into Park to start the engine. The engine restarted after I came to a stop, placed the vehicle in park and pressed the ignition button. This failure could have happened at any time leaving me stranded in traffic, potentially at high speed where it could have caused a severe accident injuring myself or others around me. The vehicle has not been inspected yet by the dealer but will be when it's brought in for the pending recall related to the backup camera. I did inspect the Power Distribution module under the hood when I returned home and found that several of the relays were not fully seated in their sockets, with some of the relays physically tilted to the side. I then proceeded to properly seat all the relays. I also found that at least 75% of the fuses in the module were not fully seated in their sockets. There are numerous reports online of others that have experienced these same failures.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422625June 28, 2021
ELECTRICAL SYSTEM, STEERING
I was driving at high speed on the expressway and my electrical power steering quit working. I ran off the road and into the ditch because the truck was too hard to control without the power steering. I could have crashed into someone or injured myself. This is a very dangerous situation to be in if you are driving at any speed. If my wife had been driving it could have been fatal. Additionally, the repairs were over $3500. I will be selling this truck as it is too dangerous for anyone to drive. Sincerely, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422397June 26, 2021
ENGINE, POWER TRAIN
engine manifold bolt sheared off, started "ticking" noise when starts.....my research has shown many complaints about the defective bolts and h\where replaced with improved bolts on other models,,..I called my dealership and they stated that the item is not covered because warranty expired (5 years) even though I have less then 80K miles...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422417June 26, 2021
ENGINE, POWER TRAIN
The vehicle has a tendency to hesitate when accelerating from a stop. It is as if the engine is stalling and then recovers. It occurs primarily when the engine is cold but has also happened when warmed up This is a safety hazard because it could leave the vehicle subject to collision form approaching traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422266June 25, 2021
UNKNOWN OR OTHER
The vehicle comes with a safety feature that automatically locks the doors when you reach a set speed, I believe it is 15mph. On several occasions, I, as well as two others that I am sure of, have had their arm on the door when the window was open and when the auto door locks engaged, it pinched us, and on three separate occasions, left bruises. I contacted Ram and their independent reviewers said there was no manufacturing defect. I agreed with that but told them that it's a poor design, and at least change the auto door lock feature to engage when the vehicle shifts into gear. Still not the best option but probably the easiest to just change the software. I currently have the auto lock feature disabled, but if this were to happen to somebody while driving, it could distract them long enough to hit something.
Crash:
No
Fire:
No
Injuries:
3
Deaths:
0

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