Ram 1500 Complaints

11,877 consumer complaints on file.

#11424782July 14, 2021
STEERING
Drove my vehicle and then parked for one hour. Got back in and started it. Indicator light flashing for the steering wheel. I realized I could not turn my wheel. The power steering was out. I turned the vehicle on and off several times, and it "reset" itself and the indicator light was no longer flashing or lit up. Steering seemed fine as before. I drove it to the local Dodge dealership (Safford Dodge in Salisbury, MD) to see if they could check it out; mechanic came out and said it was electric power steering, he had seen this before, and it was unsafe to drive it any further. I felt uncomfortable driving it back home or to any other garage, as it was subject to going in and out. They are currently repairing the "power steering gear rack," at a cost of $2500. I am thankful this did not go out while I was driving- I would have been unable to turn the wheel and could have caused a serious accident to my vehicle and/or others. I looked this up online and found over 100 similar complaints involving power steering issues in Dodge Rams. I am currently at approx 74,400 miles and have not previously had any issue with my power steering prior to Monday. I am available to be contacted any time. I do not yet have any paperwork from the dealership regarding the repair as it is still there, but I can scan it and send it to the appropriate person once I get something from them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424864July 14, 2021
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
Engine speed surged while pulling into parking space. Bringing to dealer to have checked. No warning, or codes given. $1500 in damages to my vehicle and probably the same to the parked car in front of me. Worried about my safety now with this sudden acceleration.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11424885July 14, 2021
ENGINE, ELECTRICAL SYSTEM
While driving at any speed the engine will shut off an I will lose all communication to the 2 key fobs. After the vehicle stops it will engage the parking break and will not restart. I have had the vehicle towed 3 times for this issue and all three times were on a busy dangerous road. Local police had to come and stop traffic for a safe tow hook. Also makes it very difficult to exit heavy traffic on the highway with no ability to control the speed of the vehicle. Dealer has claimed to fix it 3 times, but all 3 times have failed. Dealer has test drove the vehicle and can reproduce the problem. What component or system failed or malfunctioned, and is it available for inspection upon request? Engine/Electrical system, yes it is available for inspection. How was your safety or the safety of others put at risk? Engine stalls without warning at any speed. lose or power steering, breaks and engine power makes it extremely dangerous to merge at highway speeds or on narrow busy intersections. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes confirmed and reproduced by a dealer. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, not yet. Only by a dealer Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warnings prior to incidents
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424709July 13, 2021
POWER TRAIN
part not aveliable magnetic material attached to tone wheel
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424388July 12, 2021
STEERING
The contact owns a 2016 Ram 1500. The contact stated while operating the vehicle, the power steering malfunctioned, and the steering wheel was very difficult to turn in either direction. The cause of the failure was not yet determined. The local dealer was notified of the failure, but the manufacturer was not yet contacted. The contact was informed that the vehicle was not included in the NHTSA campaign number 16V167000 (Steering). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424397July 12, 2021
FUEL SYSTEM, GASOLINE:STORAGE
The contact owns a 2018 Ram 1500. The contact stated that while attempting to refuel the vehicle, the fuel nozzle would become stuck in the fuel tank which caused the gasoline to spill out and the contact had to forcefully pull the fuel nozzle from the fuel tank in order for it to detach. The dealer was made aware of the failure and scheduled an upcoming appointment for diagnosis. The manufacturer was not made aware of the failure. The failure mileage was 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424418July 12, 2021
ENGINE
Exhaust leek from a broken manifold resulted from bad manifold bolts. I am the original owner
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424286July 11, 2021
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, WHEELS
INSTRUMENT CLUSTER FLICKERS AND FADES. IMPACTS SENSORS - AIR PRESSURE MONITORS ALARMS COME ON EVEN THOUGH THERE IS NO ISSUE WITH THE AIR PRESSURE MONITORS, HAVING 2 DIFFERENT SHOPS CHECK ON THEM AND ADVISING THAT THEY DONT NEED REPLACING AND THAT THE SENSORS ARE GOOD. ALSO TRIGGERED AN ALERT THAT THE CAR WAS NOT IN DRIVE - EVEN THOUGH IT WAS IN DRIVE. THE TRUCK WOULD NO GO - I HAD TO ASHIFT BACK TO PARK, TURN THE TRUCK OFF AND RESTART IT ALSO IMPACTS IN CABIN LIGHTING - IT TURNS OFF AND WHILE DRIVING IT WILL TURN ON. THIS IS A SERIOUS SAFETY ISSUE AND THERE IS NO RECALL FOR IT. SHOP IS UNWILLING TO INVESTIGATE AND OFFERS SOLUTION OF REPLACING THE WHOLE INSTRUMENT CLUSTER WHICH IS OVER $1000 USD FOR THE PART ALONE. THIS ISSUE IS ONGOING - AND IT SEEMS TO BE IMPACTING MANY MANY TRUCKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424311July 11, 2021
ENGINE
Vehicle engine shuts off unexpectedly while in operation. Can happen in any condition: idling, accelerating, cruising or coasting. If at a slow speed (less than 5mph) vehicle activates emergency breaking then shifts itself into park. Can happen WITH or WITHOUT “Auto Start/Stop” being activated (fuel saver). When emergency breaking enacted, I’ve almost been rear-ended by trailing car. This issue has been reported on driver forums.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424271July 11, 2021
VISIBILITY/WIPER, UNKNOWN OR OTHER
Rear camara does no show images
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424169July 10, 2021
VEHICLE SPEED CONTROL
I bought my 2020 Ram on 6/7/2021, driving it home that night the throttle body control sensor and the steering stabilizer sensor failed and came across my dashboard along with a check engine light, the truck started quickly acceleratingon its own, I had zero response from the gas pedal I could only use the brake. The next day it went back to the dealership to be fixed. They replaced the sensor in the gas pedal. I had to wait a few days to get it fixed. On 6/23 this problem happened again, the truck started rapidly accelerating on its own. The dealership towed it from my house to an authorized Ram dealer. I had to wait 2 weeks to get it back. I got it on 7/7. The dealership said that they did computer work to the truck but found no other issues, the sensor in the gas pedal was fine. Driving home from work last night 7/9 the dashboard lit up again and the truck started accelerating on its own for the 3rd time. I am now afraid to drive it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424201July 10, 2021
UNKNOWN OR OTHER
Sunroof exploded into pieces while driving. With a shotgun sounds. No outside impact on the pieces of the sunroof.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424082July 9, 2021
STEERING
The contact owns a 2013 Ram 1500. The contact stated that after starting the vehicle, the service power steering message was displayed on the instrument panel. The contact stated that the vehicle was difficult to steer while driving. The vehicle was taken to the local dealer who diagnosed that the steering rack was faulty and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and was given a case number [XXX]. The failure mileage was 54,464. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424156July 9, 2021
UNKNOWN OR OTHER
Blurry back up camera image with surround view camera option
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423861July 8, 2021
ENGINE, UNKNOWN OR OTHER
Truck was at the dealer for Recalls repairs & Maintenance. After weekend driving to work, engine fire occurred, truck totaled. Per nationwide insurance letter received 7-7 under "next steps" it gave this website to report this to you. I would like to be notified of outcome
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11423891July 8, 2021
STEERING
Sudden loss of electric power steering assist without warning or symptoms. Loss of power assist made steering extremely difficult. Vehicle is in an independent repair shop for an inspection and repair cost estimate. There was no warning or symptoms. Failure was SUDDEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423936July 8, 2021
ENGINE, POWER TRAIN
Vehicular hesitated to select gear and to accelerate. This has concerned me when in traffic when you expect it to accelerate This is an on going issue no
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423958July 8, 2021
UNKNOWN OR OTHER
The tailgate gets stuck closed leaving me unable to open it until I take it to the dealership and they pry it open with a tool from the shop. The tailgate also randomly pops open while driving and carrying items in the bed of the truck. Luckily nothing has fallen out since I also strap it in.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423992July 8, 2021
EXTERIOR LIGHTING
Third brake leaks into the cab under the seat through the sound proofing causing mold in the cab. Vehicle has approximately 29k miles and I would not have notice if I did not lift the seat up where I found some of my items with moldy and wet. If not notice if could cause respiratory issues to occupants. The manufacturer and dealer does not want to cover the repairs. Upon further inquiries, many older models had the same problem. This is a serious health hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423785July 7, 2021
ENGINE
My vehicle's engine stalls (turns off) while driving at slow speeds. After stalling the transmission tries to put itself in park and the electronic E-brake is automatically applied causing the truck to grind and stop abruptly. This is a safety concern because the vehicle automatically and abruptly stops itself not providing an opportunity to safety move out of traffic. There is also high risk and concern of someone behind the vehicle colliding due to the abrupt stop. The vehicle has been brought to an authorized dealer with no codes or ability to duplicate the problem. No warming lights, messages, codes, or symptoms prior to or after it happening. The vehicle is brand new, happened twice with less than 4,000 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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