Ram 1500 Complaints

11,877 consumer complaints on file.

#11426688July 27, 2021
ENGINE
Have had truck 2 times stall while driving. Will completely shut down while driving 15-20 MPH after breaking then letting off the break pedal shuts down - the parking break will engage itself and the truck will go into park. To restart I have too disengage parking break manually. The incident happened June 23rd with 3500 miles then recently at 8k.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426456July 26, 2021
BACK OVER PREVENTION: AUTOMATIC SYSTEM BRAKING
The contact owns a 2020 Ram 1500. The contact stated that while reversing the vehicle, the back over prevention camera ceased and the brakes locked up without warning. The vehicle was taken to the local dealer however, the mechanic was unable to duplicate the failure. The contact was informed to deactivate the safety device. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The approximate failure mileage was 8,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426565July 26, 2021
UNKNOWN OR OTHER
The odometer on 4th generation dodge will not go over 621,369 miles. This is a none problem which they refuse to fix. This vehicle has a unlimited power train warranty. Dodge refuses to fix the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426269July 24, 2021
STEERING
While driving the power steering stops working and it becomes difficult to steer. This only lasts for a few seconds then it begins to work again. I started noticing this a couple of weeks ago but it is getting worse the more I drive it. I am concerned that it is becoming a safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426162July 23, 2021
ELECTRICAL SYSTEM
The 2018 infotainment system delaminated resulting in loss of control of the radio, loss of hands off assistance from Android Auto,, and loss of control of the various auxiliary electrical functions such as the clock, setting temperature controls, etc. Vehicle only has 51,000 miles on the odometer. Costs $957.00 to replace the unit.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426079July 23, 2021
ELECTRICAL SYSTEM
While driving, the engine shuts off and a message displays that the vehicle needs a on/off power cycle to continue. I believe the failure was caused by a loose ground wire or controler that went offline and needs a power cycle to bring all controllers back online. Safety is a concern due to the engine shutting off and needing to coast the vehicle to a safe spot if it will reach one. The engine turning off and requiring a restart had happened 4 times in the 3 days of owning since new. The vehicle is still at the dealership awaiting parts needed to diagnose the problem. The only warning message was after the engine turned off and requires a power cycle to continue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426024July 22, 2021
SUSPENSION
this vehicle it's located at the New England area where winter eats metal. the links and axis axle are exposed to salt on winter months. see images attached. the whole underline vehicle should have a decent anti rust protective coat. the rear transmission cap should be replaced as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425561July 19, 2021
STEERING
Electronic power steering appears to be intermittently inoperative. I was driving this past weekend and multiple times when turning in parking lot or going under 20 mph or at least that is what I noticed, it became difficult to steer and then forcing steering all the sudden power steering kicks in almost causing accident. I will be taking my truck into dealership but I see there are no recalls yet on this problem and I see complaints going back many years. This is truly a safety concern.....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425570July 19, 2021
ENGINE
Exhaust components broken (bolts which holding exhaust manifold)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425584July 19, 2021
STEERING
power steering stopped working while driving it. I was going straight on a bridge at the time so I was in no danger, Then it started working after about a half mile. No problem the rest of the day but then each day it did it more and more to the point that it has no power steering now. Called the dealer and I'm taking it in on 7/26/21. The warranty is out by 6000 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425231July 17, 2021
ENGINE, POWER TRAIN
On 7/16/2021 I was driving my truck when with no warning at all it completely shut off and would not restart and would not let me take the key out. I had to call for a tow truck to pull me out of the drive thru I was stuck at and my truck is currently at my mechanics shop. I was fortunate that this incident took place while moving at a slow speed while in a drive thru at a restaurant. If this had taken place while driving on the freeway or in traffic, I believe I would most likely be dead right now, this was a total shutdown of my truck with absolutely no warning. I called the dealer to advise of the incident and ask if there were any known issues and they were quick to say that only 2018 dodge ram 1500 trucks had this issue and it had to be my battery. Both Triple AAA tow truck driver and mechanic shop that currently has my truck have confirmed that the battery is working perfectly and has no issues. I purchased my truck Oct of 2017 and I am worried that I might have a faulty computer system. Can someone please investigate this incident, I had my 15 yr old son in the truck with me and as I mentioned before if this had happened on the freeway at 75 mph and it completely shut down this same way, we most likely would have been in a major accident and injured and possibly killed. My mechanic spent the entire day trying to find the problem with the truck but is not able to obtain any error codes from the computer. It seems impossible that my truck can completely shut down with no warning, fail to start, fail to be able to remove the key fob from the ignition and yet there is no error showing in the system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425185July 16, 2021
STEERING
When turning the steering wheel right I felt a resistance and a grinding/rubbing in the steering system. This has happened several times to both me and my spouse. We have taken it to the dealer, and were told it could not be duplicated. The issue first happened when the truck was less than 6 months old, and just happened again today for maybe the 10th time at just over 2 years and 35,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425202July 16, 2021
ENGINE
Can and lifter failure where the eco mode in the engine shut off certain cylinders and made the lifter mess up the lifter and cam shaft has happened to multiple rams if you call a engine shop they have the same problem with almost every truck and it is at a big cost
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425105July 16, 2021
ENGINE
I got to a stop and the e-torque kicked in, as I departure from a complete stop the truck stalled as I entered the intersection to a complete stop, dash advised to put the vehicle in the park position before starting it, after a few minutes I was able to restart the truck and put it in drive to drive away. huge safety hazard and life threatening since I was on my way to take my daughter to school when this happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425092July 16, 2021
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
Truck stalls while making hard turns, usually at slower speeds. Truck has also cut off while making a turn into traffic. I've read about a number of consumers having the same issue with the etorque Hemi engines. To answer the above questions: - Not sure what system failed but the vehicle is available for inspection upon request. - The safety of myself & family are put at risk anytime the stalling occurs, especially when turning on to a road with oncoming traffic as the truck could potentially shut off again automatically. - The issue has yet to be confirmed by a dealer. I take the vehicle in on 8/1/2021 to be diagnosed. - The vehicle has not been inspected by the manufacturer, police or insurance representative as of yet. - No prior warning lamps, messages or other symptoms aside from stalling at different times. This issue has been ongoing for a few months now. The vehicle completely shut off once roughly last week sometime.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424938July 15, 2021
ENGINE
This problem is common for the 5.7l V8 Hemi RAM engine, as reported by owners. It concerns bolts that hold the exhaust shield to the engine manifold. These bolts are known to break off, causing a tapping sound that is heard while the engine is cool, soon quieting down as the engine heats up. The bolt also holds the catalytic converter in place. If not repaired, it can cause the exhaust system shield to break loose entirely, and also possibly causing the catalytic converter to break loose. The failure is well known to owners, and is clearly documented in the following Youtube video: https://youtu.be/cL3xNoKs9E4 titled "The most common Hemi Tick"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424942July 15, 2021
STEERING
Steering wheel locked up while car was moving. Was able to replicate. Seems intermittent though. Towed to the dealership, wasn't locking then. Service Representative confirmed they have seen this before and seemed to know exactly what to do. Scary - life safety issue!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424966July 15, 2021
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
For the second time in about a year my truck has given the error code of "service electronic throttle control." I took it in and was told it was a computer update and it was fixed. Right at about a year later, the same error code appeared. With this error, power to the vehicle is reduced causing safety issues as your ability to maintain speed or accelerate is greatly diminished. I do not know if the part itself was inspected during the original service and computer update. There were no warning lamps or symptoms prior to the error message coming up on the instrument cluster.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424737July 14, 2021
SEAT BELTS
The passenger seat belt buckle was rough or sharp enough that it cut into the belt fabric. It would ride up the belt when retracting and hit the upper limit of travel and cut into the belt. For safety I needed to replace the belt with a new one. I saved the torn seat belt assembly and my receipt for the repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424755July 14, 2021
STEERING
Was driving home from church with my children in the truck when the dash lights flashes. It said battery power saver mode and then Service Electronic Power Steering. And then I started to drift towards the ditch. Was able to pull my truck off the road but it could’ve been an accident. I called my husband and he came to look at it. He happened to be at O’Reilley’s when I called him so he picked up some things and came to figure it out. After learning their is no steering fluid and doing some online research he checked the fuses. Put his code reader on it and no codes. Turn the truck back on the light was gone and steering was fine. We decided he would follow me home. Drove 12 miles and had no steering again. My truck has 98,000 miles on it. I’ve already had the rear main seal/ exhaust manifold redone (dealer warranty), entire rear including calipers, brakes, ball joints, wheel bearings, and tie rods redone (dealer warranty), and the rear brakes including calipers out of my own pocket Twice!! I’ve only had the truck for two years. Plus a few other miscellaneous electronic issues for my electrical ports, radio and dash lights, Traction Control, heated seats, and Electronic Braking System.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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