Ram 1500 Complaints

11,877 consumer complaints on file.

#11420980June 15, 2021
AIR BAGS
Air bags sensor error light is on (red light)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420839June 14, 2021
ENGINE AND ENGINE COOLING, POWER TRAIN
The contact owns a 2017 Ram 1500. The contact stated while attempting to exceed speeds above 25 mph, the vehicle jerked with the check engine warning light illuminated. The contact stated that speed increased after a moment with a hard jerk with the check engine warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The mechanic located a transmission fault code. The vehicle was taken to a dealer to be diagnosed. The diagnostic report was not provided. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420740June 13, 2021
FUEL/PROPULSION SYSTEM
The front fuel strap broke free from it's connection point to the frame, letting the front of the fuel tank sag towards the ground. It appears the connection slot on the frame has corroded and the strap pulled free from the connection slot on the frame. The issue could have been a lot worse if I had been traveling on the freeway buy luckily it broke on a residential street. The problem has been known to be found in 09-12 ram pickups. No current recalls for a 2014. A local dealership will be looking at it on Friday June 18th. The truck can be available to inspect but I currently have no other means of transportstion, so I plan on getting the strap fixed asap. There were no warning lights or any other indication of the strap failing prior to it coming free. I heard an odd humming/vibrating noise, initially thought it was an issue with the tires, but when I pulled over on the side of the road to inspect what was making the noise, I found the tank sagging and the front strap was no longer supporting it. I was able to get underneath the truck and verify that the strap was no longer attached to the frame, the fuel tank is temporarily being supported by a ratchet strap that I installed myself.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420786June 13, 2021
ENGINE, UNKNOWN OR OTHER
I started the truck and drove about a 1/4 mile in my neighborhood. I never got over 20 mph. I approached a red stop light to turn right. I stopped at the light to check for traffic. I then proceeded to turn right and 1/2 way through the turn the truck shut off without warning and it automatically applied the emergency brake. Luckily there were no cars coming in the right hand lane else we could have been hit. I am taking it to the dealership tomorrow for inspection. The info screen notified me that the emergency brake had been applied and that the transmission had been autoset to park. It said to apply the brake to start the truck (it has push button start). I did so and the truck started. I disengaged the emergency brake and the truck then drove normally the rest of the trip.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420519June 11, 2021
ENGINE
Heard engine ticking sound when vehicle had 65k around. It became more and more serious as the vehicle kept aging. On a day in May 2021, I finally figured the cause of ticking sound was the exhaust manifold leak. I brought the vehicle to dealership two days ago and they told me two exhaust manifold bolts on driver side were broken, and one exhaust manifold stud on passenger side was broken. Got bolts and studs replaced with providing MOPAR parts myself. Labor cost itself is $1,190.00 before tax and misc. charges.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420633June 11, 2021
AIR BAGS
I was in a vehicle accident May 28, 2021 in my 2017 Ram 1500 on my way to my sons very important medical appointment in Ann Arbor. It was raining horribly and the roads were pretty slick. We were going about 60mph with the rest of traffic due to the visibility. I was rear ended by a hit and run driver in the left lane which caused my vehicle to hydro plane into the right lane where my vehicle hit a steel guard rail and I was then t-boned by an oncoming vehicle in the right lane. My vehicle then did a complete 360. My vehicle was struck twice by two different vehicles and also hit a guardrail, none of my vehicles airbags went off. I was a back seat passenger and seat belted in. I. suffered a bad whip lash. I went to the emergency room a few days later because the pain was unbearable. My 1 month old son was in the vehicle as well as his father. Thankfully my son was in a car seat and the seat belts worked and was wearing one, my injuries could have been worse. Because the air bags did not go off, my car may not be considered as totaled. When picking up my vehicle from the tow service, there was a newer model Ford F150 same size vehicle and similar damages as my truck, all of that vehicles air bags went off. Why didnt mine? I have attached my 2017 Ram 1500 photos as well as the Ford F150 photos to show the similar damages to both vehicles with one vehicles air bags failing to go off and one did not.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11420413June 10, 2021
VISIBILITY/WIPER
Worping of the drivers mirror. A bit waving. No recall found.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420248June 9, 2021
TIRES
going down interstate 70 miles per hr no obstructions at all tire blew out kocked fender out of position and tore off wheel well linning big hole all the way across tire
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420277June 9, 2021
ENGINE AND ENGINE COOLING
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA campaign number: 19V757000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact was informed that only one part at a time was sent to the dealers. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420072June 8, 2021
AIR BAGS
The contact owns a 2013 Ram 1500. The contact stated that while driving approximately 35 mph, the vehicle crashed into the rear of the a second vehicle causing severe damage to the front end. During the crash the air bag did not deploy. The driver sustained a fractured right foot and bruises the arms and torso which required medical treatment. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not determined. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 70,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11420086June 8, 2021
SERVICE BRAKES
Upon starting the vehicle, there was a blinking light in the instrument cluster which appeared to be a steering wheel icon followed by an exclamation point. When I put the vehicle into "drive" and pulled forward, the steering wheel was locked and would not turn side to side. I put the vehicle into park, turned it off, and then turned it back on. The blinking light was no longer activated, and the vehicle turned normally. I drove approximately 1/4 of a mile and was in traffic traveling straight when the blinking light came back on (same icon) and the steering locked up. I was traveling at a low speed and was able to turn the vehicle onto a side street where I was able to park it and call a tow truck. Upon some research in Ram truck forums online, it appears possible this is related to the "EPS" (Electronic Power Steering) module on the truck. Other Ram owners have experienced this same malfunction while driving, sometimes resulting in accidents. My experience appears similar to that of others who have described the intermittency of this issue. That very intermittency is what makes this such a dangerous issue that the manufacturer should be addressing proactively. I will not put my family back into this vehicle until the issue is ID'd and repaired by the manufacturer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420120June 8, 2021
ENGINE, STEERING, SERVICE BRAKES
Vehicle engine shuts off while driving. Once, sitting at a stop light. Once traveling at 45mph on a country road and once accelerating up a hill at 20mph. Dash says "place vehicle in park and turn key to start" (paraphrased). The vehicle goes from running to not running with no warning, causing loss of power steering, brakes, etc. Took vehicle to certified RAM service center who said 'there are no codes and we cannot reproduce the issue, so no diagnosis possible' (paraphrased). No error codes, no warning lamps. If this happens in highway traffic with my 16 year old son driving, it could cause a fatal crash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419958June 7, 2021
ELECTRICAL SYSTEM
The instrument cluster goes black, unable to see anything or scroll through tire pressure, fluid temperatures, speed, odometer, fuel economy, etc. It works intermittently, very distracting to drive when the screen flashes or appears to be trying to reboot. Have been to dealer without successful fix by resetting to factory standards.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419978June 7, 2021
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, VISIBILITY/WIPER
I was driving and my high beams went out dash lights went out and windshield wipers went on on there own . I then came to a stop light and applied the break and all of the sudden the truck red lined and took off at full speed . I then turned the truck off to kill power to the motor due to it having electrical knob shifter and electrical transfer case This accident has caused my 3 hospital stays and 2 surgery’s
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11419980June 7, 2021
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA campaign number: 19V757000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420032June 7, 2021
AIR BAGS
Front end impact during a traffic collision failed to actuate the airbags resulting in a neck/upper back injury. The collision occurred at approx. 35-40mph into another car (broadside collision).
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11420034June 7, 2021
POWER TRAIN
I was driving down the road on 222 near Lancaster pennsylvania when without any warning lights or noise or any form of warning my rear differential locked up while I was driving. It snapped my drivshaft off the flange that attaches it to the differential.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420046June 7, 2021
STEERING
Electronic power steering failure while driving at high speeds, rendering the vehicle not able to drive. Unable to steer vehicle causing imminent danger to myself, my passenger, and other drivers on the road. The vehicle is not able to be driven to be serviced or inspected. There were no warning signs of power steering failure until the event as described happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419795June 6, 2021
UNKNOWN OR OTHER
When it rains and blows sideways the right passenger floor and door get filled with water. It seems to be coming out of the passenger grab bar. I do not know where it is originating from but it makes my car smell like mold if I am out of town and it rains.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419772June 5, 2021
STEERING
While driving, electric power steering was lost and 'Service Power Steering' warning showed on dash. Steering immediately became difficult which made keeping the truck in the correct lane difficult. When I got home, I disconnected the two electrical connectors to the electric power steering control module, reconnected the two connectors and power steering was restored.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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