Ram 1500 Complaints

11,877 consumer complaints on file.

#11422358June 25, 2021
POWER TRAIN, STEERING, SERVICE BRAKES
I was driving down road when I heard a clanking noise coming from back of truck. I was going about 26mph and I checked for warning lights and system info that shows Temps, but everything was showing normal. The noise got louder ,so I took foot off gas pedal, which then started getting a loud rubbing noise coming from wheels. Truck slowed down quickly. When I pressed gas pedal the clanking/grinding noise got louder. I was close to a 7-Eleven entry way,so I took foot off gas. I then heard a loud clanking (like metal dropped on pavement), so I turned to enter 7-Eleven area to get truck out of road . Truck turned into entrance and came to a dead stop. No of pedals were pushed, engine was in drive, and noise got louder. I turned off truck, cause of noise and dashboard had most lights on adif you were going to start engine. There were no red warnings or messages showing on dashboard. With engine off, I got out of truck and looked under my truck and the rear driveshaft was completely off sitting on road, and the rear transmission joint it connects to was dumping transmission fluid onto pavement. Fluid was bright green with nothing in it. The truck would not move, all 4 wheels were locked up. Me and several people tried pushing truck so the rear end was in roadway. Put truck would not move at all. If you turned key to put into neutral the clanking/grind noise would start again so shutdown engine. I called roadside assistance to come tow truck to dealership a few miles from where I was. Talking with others they said never seen something like this happen. Especially with the truck being '09, with only 58,505 miles. The dealership has a technician looking at it to see what parts it needs and to see what parts are discontinued. I told service rep. it was strange it came without a warning, she said it's a common problem, happens all the time. That's shocking, I had no control when driveshaft came off. I was turning, it jerked to a stop, messed up 3 ribs and hip.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11422368June 25, 2021
POWER TRAIN, ENGINE
engine knocking , seams to a big problem. trans is slipping more and more , . ive should of stayed with ford
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422111June 24, 2021
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
The fuel sensor has failed which causes us not to know how much gas is in the vehicle. The vehicle only has 30,800 miles on it. There is another issue that we are currently getting checked. The vehicle would not start even with a jump. After leaving it on trickle charge we got to to start but the traction control light came on the service shifter light came, and it said there were no pressure in the tires. We parked the vehicle and had someone come pick us up due to us not feeling safe because it was shifting weird. We had to have it towed to a dealer and they are currently diagnosing it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422214June 24, 2021
STEERING
The contact owns a 2015 Dodge Ram 1500. The contact stated that while driving at 55 - 60 mph, the steering wheel stiffened up and was hard to steer. The dealer was made aware of the failure and informed the contact that the VIN was not included in a recall for the failure. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and referred the contact to file a complaint with NHTSA. The failure mileage was 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422060June 23, 2021
ELECTRICAL SYSTEM
I was driving down the road, fortunately in my neighborhood when I saw a brief alert regarding my trailer towing system before the truck completely shut down in the middle of the road. I was unable to restart and had to call a tow service. My mechanic stated it was a crank position sensor failure according to his diagnostic computer
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421784June 22, 2021
ENGINE AND ENGINE COOLING
The contact owns a 2014 Ram 1500. The contact received notification of NHTSA Campaign Numbers: 19v757000 (engine and engine cooling) and 20v475000 (engine and engine cooling) however, the part to do the recall was unavailable. The contact stated that while driving approximately 70 mph, the vehicle caught fire without warning. There were no reported injuries. The contact was able to pull off the road and extinguish the fire with sand. The vehicle was towed to the local dealer who stated the parts were not available. The vehicle was not diagnosed or repaired. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified but declined the repairs. The failure mileage was 111,000. Parts distribution disconnect. * (RECALL RELATED INCIDENT) TS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11421815June 22, 2021
STEERING
On two occasions within the last three days, while driving and about to make a turn, my power steering was completely disabled. The first time I was turning onto another street and nearly ran into the ditch. Luckily the second time, I was leaving a parking lot. On both occasions, it was very very difficult to turn the truck with no power steering. Once I turned the truck off for a while to research the problem and restarted it, the problem went away. I am now afraid to drive my truck on a upcoming trip to the mountains.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421912June 22, 2021
UNKNOWN OR OTHER
While driving all dash warning lights will come on, windshield wipers come on, power steering stops working, brakes extremely hard to stop vehicle. Warnings states do not turn off vehicle as it may not start again or go into gear. This has happened on two occasions. Have taken truck to dealer on both instances and am advised there are no issues. Last time this happened I took video of everything that was happening and provided to dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421519June 20, 2021
ENGINE
Driving on hwy 85 north kind in Atlanta going 65moh in rain truck stalls on 5 lane busy hwy in middle lane almost causes accidents . Engine bogged out and made it to side of road where engine failed to stay on , vehicle shakes when trying to start .....almost killed me
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421469June 19, 2021
TIRES:SIDEWALL
Properly maintained factory installed tire had a no notice sidewall blowout at 50mph. There was no load in the bed. Noticed rough ride and tire pressure system went from properly inflated to 1. Kept the tire after replacing at a Firestone dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421421June 18, 2021
SERVICE BRAKES
Trailer brake controller failed while towing a new camper. I was getting a "trailer brake disconnected" and "Check Trailer Brake Wiring" message while towing. The issue was intermittent and unpredictable as to when the failure would occur. I almost wrecked, because of this issue. This is very dangerous, puts my safety and others at tremendous risk of the trailer and tow vehicle not being able to stop or cause sway. The trailer brake controller has been inspected before by Prestige Ram in Colorado. I had brought the vehicle in on 5/25/2021 to a the Ram dealership to service a different issue, the back up camera not working. They ordered a new trailer brake control module to fix that issue. The dealership service advisor said this is because the camera wiring runs through the trailer brake control module. On June 7th, I called the service advisor about the trailer brake malfunctioning and was told that it's related to the same issue as the back up camera not working. And, Replacing the brake controller when it arrives, will fix the trailer brake disconnect issue as well. As of today(6/18/2021) I am still awaiting for this part to be provided by the manufacturer and the repair to be completed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421305June 17, 2021
UNKNOWN OR OTHER
While driving the vehicle shifted out of drive and gave a message stating to put the vehicle in to park and then shift to drive. This has happen twice and the dealership does not know why.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421140June 16, 2021
STEERING
The contact owns a 2014 Ram 1500. The contact stated while driving 75 mph, the steering wheel became difficult to turn. The contact stated no warning light was illuminated. The contact pulled over to the side of the road. The vehicle was driven to his residence at low speeds. The contact stated that the following day the failure recurred with the power steering warning light illuminated. The contact drove to his residence. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer was informed of the failure. The failure mileage was 164,918.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421172June 16, 2021
STEERING
While slowing down from 45mph on a flat level road (over a bridge) prior to making a turn the outer passenger tie rod end completely decoupled from the hub's backing plate. I almost completely lost steering. Had another vehicle been in the area, or had the incident happened a second or two earlier there could have been a crash or even a fatality. I was able to torque steer the vehicle around the turn and bring it to a stop on the adjacent street. I couldn't locate the tie rod nut - so I don't know where it came off. The vehicle was flat bedded to the dealer last night. There were not any warning signs that this part was about to fail before it did. The dealer claims that it only needs an outer tie rod and an alignment.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420962June 15, 2021
ELECTRICAL SYSTEM
My dash lights have been flickering on and off during the day and night and I cannot tell how fast I am going at night sometimes. Also my backup camera does not work, sometimes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420991June 15, 2021
SUSPENSION, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
CHECK ENGINE ON THEN OFF, LIGHTS ALL DASH WARNING LIGHTS ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421012June 15, 2021
STEERING
While driving my 2016 Ram out of the clear blue I experienced power steering loss when rounding a curve at approximately 40 mph. I thought for sure I was going to collide with the vehicle in the opposite lane but with a hard tug to the right I managed to escape the unthinkable. Not really knowing what just happened and no warning lights illuminated I very cautiously continued my drive to work kinda moving the steering gently left to right to see if it would do it again. From time to time I could feel what seemed to be resistance against the direction I was turning the steering wheel. When I arrived to work I Immediately opened the hood expecting to see a problem with the power steering pump but didn’t see one. I then took it to my mechanic and he informed me that it has electronic steering and suggested I take it to the dealership. I then googled this issue and found it’s a much bigger problem in that Chrysler had a recall for the same problem in 2015-2016...the same period in which my truck was built but not included. Chrysler needs to stand behind what they build and fix this problem before someone gets killed. Myself and anyone else who owns a 2015-2016 Ram truck and has experienced this problem should have Chrysler remedy this under recall 16v167000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421053June 15, 2021
ENGINE
This issue is apperently so well know, it has its own name. HEMI TICK. The bolts on the exhaust manifold break, causing an exhaust leak. The sound of the leak is where the term "HEMI TICK" gets its name.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421082June 15, 2021
POWER TRAIN
Check engine light once for the ALTERNATOR and had to have it towed and replaced with only 37,000 miles on it and took two months to get part and repaired after just buying the truck. Now check engine light came on and it’s the code U11E9 which has to deal with the shutters in the front of the truck
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421096June 15, 2021
ENGINE, FUEL/PROPULSION SYSTEM
I bought my 2015 ram eco-diesel August 2019 I try to get the recall done once and they said they will not install it I waited about a year and called again and they made a appointment for me But the recall with the crankshaft sensor went bad and I had to have it towed they installed the EGR cooler and did a programming to the camshaft sensor now I’ve got the vehicle back it’s hard to start it has no power I don’t understand this I just want the truck to be right I haven’t drove The truck in over a year I just want them to make the truck right thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ram 1500