Ram 1500 Complaints

11,877 consumer complaints on file.

#11427881August 5, 2021
POWER TRAIN
The contact owns a 2016 Ram 1500. The contact stated while the vehicle was parked in the driveway, the vehicle changed gear independently and started reversing towards the road. The contact stated he jumped into the vehicle and shifted the gear to drive and then turned off the vehicle. The contact stated that the drive indicator warning light blinked. The vehicle was taken to the dealer to be diagnosed; however, the dealer informed the contact that the OBD reader did not retrieve a fault code. The manufacturer was made aware of the failure but provided no assistance. The vehicle was not repaired. The approximate failure mileage was 16,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427936August 5, 2021
ENGINE AND ENGINE COOLING
The contact owns a 2017 Ram 1500. The contact received notification of NHTSA campaign number: 19V757000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact called the local dealer and it was confirmed that the part was not available. The contact was added to the waiting list. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427698August 4, 2021
STEERING
1. Electric Power Steering (EPS) failure causes sporadic or no power steering. 2. I was driving when the steering was sporadic causing oversteering and then when it totally went out the vehicle the vehicle was very hard to steer. 3. Dealer has the truck now for diagnosis. This is a known component manufactures defect. 4. About 3 weeks before steering went out there was a clicking noise when turning. I contacted the dealer and scheduled an appointment. I spoke to a technician, at that time, and was told the noise was normal and no appointment was necessary. Appointment was subsequently canceled, 3 weeks later the failure occurred. Many of the blogs online show this issue to be a safety problem. Manufactures defect. Please address this issue it is a safety issue to everyone who has EPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427713August 4, 2021
SERVICE BRAKES
Brakes failed to stop truck from bumper to bumper accident, I would've stopped in time but the brakes felt like it was sliding, it wasn't not stopping the truck. I had to quickly release the brake and try again but still manage to hit the truck in front of me. I noticed when I'm drive all day (especially in the heat) by the end of the day when I am using the brake, it takes longer to brake than it did earlier in the day. I assuming the brakes are overheating. Of course I am at fault for the bumper to bumper accident, claim number 31-22T8-87X with State Farm.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11427796August 4, 2021
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
In two occasions, the vehicle speed locked on and the vehicle began accelerating out of control. The dash message lit up stating electronic throttle control service. A quick internet search shows it is a common problem. I know many ram owners who have the exhaust manifolds break repeatedly. Both are severe problems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427722August 4, 2021
LANE DEPARTURE: BLIND SPOT DETECTION
I received my ordered vehicle recently and almost hit a car changing lanes because my right side mirror blind side monitor didn't light up. It wasn't until I spoke with my dealer that I found out Stelantis has removed the blind side monitoring from 2021 vehicles while still advertising they are available on all 2021 models. This is now a normal safety feature in most all vehicles sold for obvious reasons. Many people cannot twist around and take their eyes off the road ahead of them. Stelantis needs to install these in a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427594August 3, 2021
STEERING
While driving under normal conditions steering warning indicator comes on and results in total loss of power steering assist. Vehicle is VERY difficult to steer and requires immediate stopping/pull over. Power steering will return after vehicle is shut off for approximately 5 minutes and restarted. The loss of power steering has happened at various speeds, from 5mph to 65mph and while turning, as well as driving straight ahead. It happened one time directly at start up, but seems to normally occur after 10-15 minutes of driving. My local mechanic stated it was a steering control module, but have not taken vehicle to dealer as of yet to confirm. The vehicle has not been inspected by other agenices. No other warning indicators come on prior to this fault, there is no repeatable condition that seems to be present before this occurs, other than normal driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427617August 3, 2021
FUEL/PROPULSION SYSTEM
Ram 1500 Fuel Sensor malfunctions over time providing an empty reading when fuel level is well above zero. Part is poorly designed and can lead to confusion as to the actual fuel reading. In researching this issue, it appears that many other RAM 1500 owners are experiencing the same issue -- https://www.youtube.com/watch?v=8jlJjR2cDck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427630August 3, 2021
ENGINE, ELECTRICAL SYSTEM
2021 Long Horn 5.7L HEMI e-Torque with 8800 miles - stalled 3 times at low speeds All 3 times have been a really slow speeds, almost coasting at a turn or a light and then realizing that the engine stalled. The 2nd time was in middle of an intersection. I was able to get it through the intersection and put into neutral and restart. The 3rd stall was immediately after at a Red light. The auto park engaged at about 2-3 mph right when the light turned Green and I almost got hit from behind before I could restart and get off the road. I've had my kids in the truck for two of these stalls and its a matter of time before this causes an accident. I made an appt at my dealer today, they looked at me with a blank stare like they have never heard of this issue. Also showing no more concern than if I was asking for a tire rotation. I'm sure I'll have to start at the beginning like many of you have documented. Frustrating that there is still no guidance to the dealers on this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427397August 2, 2021
FUEL/PROPULSION SYSTEM
The fuel sending unit failed on several occasions. The vehicle display would indicate low fuel and the gauge would go to full empty. On the third time it displayed I also got a check ending light. Not knowing if the tank was really empty, I filled and it took 11 gallons for a 26 gallon tank. Dealer indicated code P0463 fuel level sensor circuit high. With only 25k miles it does not seem reasonable to have this failure. Online there are lots of complaints of this happening with less than 50k miles. Why hasn't this become a recall? it is not safe to have sensor fail while driving due to distraction. Not to mention an unnecessary expense for the owner. Ram should have corrected this issue long before the 2017 model year.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427432August 2, 2021
POWER TRAIN
The contact's husband owns a 2017 Ram 1500. The contact stated that while her husband was driving 25 mph, the vehicle stalled. The contact stated he attempted to restart the vehicle and the check engine warning light illuminated. After multiple attempts, the vehicle failed to restart and was towed to the contact's residence. Upon investigation, the contact discovered NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling) which he linked to the failure however, the VIN was not included. The contact was unsuccessful in reaching the dealer. The manufacturer was not notified of the failure. The vehicle was not repaired or diagnosed. The failure mileage was approximately 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427274July 31, 2021
STEERING
Steering rack fails. The part has been redesigned 12 times to my knowledge with no known fix. Parts to repair vehicles are currently not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427263July 31, 2021
ELECTRICAL SYSTEM, ENGINE
On May 18th, 2021 my 2021 Ram 1500 Limited shut itself off while pulling out of my neighborhood. The emergency brake activated itself, and there were no error codes. I took to the dealership, and they could not replicate the issue and stated they found no problems. Today, on 7/31/21, it did the exact same thing, except this time I almost got hit by another vehicle. I have filed a second complaint with FCA, but this is definitely a serious safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427239July 30, 2021
STEERING
Steering column whining noise problem for the last two years that dealership could not pinpoint, finally blossomed into an extremely dangerous random intermittent loss of power steering at any speed on a truck with only 73000 miles. As with many, many cases related to RAM trucks and their electronic power steering problems that have surfaced, my situation is the same as many who are finding that although a recall has been issued on certain vin numbers and serial numbers pertaining to the rack and pinion and electronic gear associated with some models, that my numbers are not on the list, therefore replacement costs are somewhere in the range of $2800-$3800. It seems unfathomable that the same wide-spread problem can exist with the same exact rack and pinion system on so many trucks, but Chrysler refuses to acknowledge all but a fraction of the vehicles that are currently on the road posing extremely potentially dangerous and fatal outcomes. Recall VB9 needs to be revised as an immediate no-cost replacement of all these faulty steering mechanisms.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427155July 30, 2021
AIR BAGS
The contact owns a 2021 RAM 1500. The contact stated that while his son-in-law was driving at 30 MPH, another vehicle had rear ended his vehicle. The force of the collision then propelled the vehicle into the vehicle in front of him. Due to the force of the collision, his son-in-law's head hit the steering wheel which caused him to black out.The vehicle was then hit by two other vehicles on both the passenger and the driver side as the vehicle was in the middle of an intersection. The air bags did not deploy at anytime during the collision. The contact's son- in-law was taken to hospital and treated for a fractured right side knee and ankle as well as several bruises to various parts of his body. The contact stated that an occupant in another vehicle was transported by ambulance however, injuries were unknown. A police report was filed. The vehicle was towed from the scene and impounded by the police. An insurance agent inspected the vehicle to assess the damage and an agreement was made to repair the vehicle. The manufacturer was initially notified of the failure and a complaint was filed. The contact was also informed that a case manager would contact him; however, he never received a call. Months later, the contact called back the manufacturer and was informed that since the vehicle had been repaired; no further action from the manufacturer would be taken. The dealer was also notified of the failure and they also offered no assistance. The vehicle had been repaired. The failure mileage was approximately 1,500.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11426992July 29, 2021
STEERING
The contact's husband owns a 2017 Ram 1500. The contact stated that while driving at various speeds, the vehicle lost power steering assist and excessive force was needed to steer the vehicle. The contact's husband had taken the vehicle to the dealer however, the mechanic was unable to service the vehicle. The contact then made an appointment with the dealer for the vehicle to be serviced. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 50,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427031July 29, 2021
POWER TRAIN
The contact owns a 2019 Ram 1500. The contact stated upon starting the vehicle, the warning message "Service Axle Wack" appeared on the instrument panel. The vehicle was taken to the dealer who diagnosed that the power train control module had failed. The contact stated that the power train control module was reprogrammed however, the failure recurred while driving. The warning messages "Axle locked" and "Axle Locked, Service" appeared on the instrument panel along with two unknown warning lights illuminated. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 21,453.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427081July 29, 2021
ENGINE
While driving about 10mph the engine stalled and i could not restart or put it into park for 2 minutes. If i had been on a road instead of parking lot i would have been hit. I Jane etorque 5.7L v8 engine. There are many other reports of this issue reported online.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426588July 27, 2021
ENGINE
The bolts that hold the exhaust manifold to the engine are breaking leading to a loud "tick" and exhaust gasses being released in the engine compartment. Exhaust leaks can be dangerous while the vehicle is occupied especially when idling. This has been an ongoing issue with the HEMI engine in RAM trucks as evidenced by multiple NHTSA complaints spanning over a decade. Ram has yet to correct the issue and continues to produce vehicles with the same problem. Mechanics talk about it being common, many forums are filled with complaints and websites are dedicated to the issue. My particular truck was inspected by the dealership and I was told it was "a common occurrence with those engines". I'm fine with having to pay the $500 repair bill to correct it, but I feel it should be a recall due to the commonality of the problem and the possibility of a driver or passenger being exposed to exhaust gasses not being properly routed to the rear of the truck. Why are they allowed to keep rolling a known problem off of the assembly line? Maybe this explains headaches after a long drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426597July 27, 2021
AIR BAGS
The contact owns a 2017 Ram 1500. The contact stated that while driving approximately 30 mph, a driver driving a Kia Optima failed to stop causing the contact to crash into the vehicle. The air bags did not deploy. The contact mentioned that there was severe front-end damage to his vehicle. The contact sustained injuries to his shoulder, neck, and head. The driver was provided medical attention. A police report was filed. There was no reported fire. The vehicle was towed to an independent mechanic. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 39,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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