Ram 1500 Complaints

11,877 consumer complaints on file.

#11430323August 24, 2021
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
My 2021 Dodge Ram 1500 has stalled 8 times since purchasing the vehicle. The first occurrence was the day after purchasing the vehicle. In each instance, the circumstances have been identical: The vehicle speed is reduced to a near stop. The accelerator is applied gently. The engine cuts out. The vehicle places itself in park. The vehicle activates the parking brake. In each instance, the vehicle has stalled when attempting to merge into traffic. This vehicle defect creates a significant safety concern as in each instance, I have been without power, and had to re-start the vehicle while sitting in an active lane of traffic. Online forums dedicated to the 2021 Dodge Ram 1500 would indicate that my experience(s) are not isolated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430131August 23, 2021
STEERING, SERVICE BRAKES, UNKNOWN OR OTHER
This truck makes a grinding or rubbing sensation when turning and when turning and breaking. The sensation comes from the steering column and vibrates through the steering wheel. It is audible as well. Obviously, this is a concern not only for me any my occupants, but for others on the road way as well as I do not know what is causing this rubbing or grinding. This vehicle has been checked out by my dealer and they do not know what is wrong with it, although they were able to experience the problem for themselves. They also informed me that this is a known issue and that Chrysler is aware of the problem as there are many other trucks like mine with this defect. This issue started very sporadically and has continually gotten worse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430160August 23, 2021
STEERING
The contact owns a 2014 Ram 1500. The contact stated while driving at various speeds, the power steering assist failed to operate as designed without warning. The contact stated that excessive force was needed to steer the vehicle once the failure had occurred. The contact stated that the power steering assist would return while driving the vehicle. Neither the dealer nor the manufacturer was notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 124,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430161August 23, 2021
ENGINE, FUEL/PROPULSION SYSTEM
Three time now a high pressure fuel line has cracked. I do not have the lines but have two dealer documentations of the failure. I would say that our safety was severly compromised as there is no warning light and fuel is leaking like crazy. The failure was notice all three times by watching the fuel gauge move like a speedometer and then seeing a vapor trail out the side mirrors. The vehicle was coated in diesel fuel on all three occurances. Dealers do not seem to think there is anything wrong....just bad luck. First occurance was 05/15/2018 Second occurance was 09/17/2019 Latest occurance was 08/09/2021 Vehicle was taken in 10/02/2018 because the smell of diesel was in the cab of the truck. All occurance are documented by a dealer except for the first. A small shop soldered the line so we could get home.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429888August 20, 2021
STEERING
The EPS(Electronic Power Steering) get a little bit hard at slow speed and sometimes you need to use more hand power to steer the vehicle. You can turn off and turn back on the truck and the problem is gone, you dont know when is going to happen again. Normally when you trun on the vehicle in the morning the steering wheel system is a bit hard and you can feel that it get stuck for a moment and then release. There is no message in the dash or any light on. I have not take the truck to any dealer to verify the problem. I did a research and there were a recall for some 2015-2016 models but my VIN is not in that list. I also know that this is happening to more people with a 2015 model but still is not a recall. Do we need to wait until someone crash or have a major issue to consider this a recall,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429694August 19, 2021
FUEL/PROPULSION SYSTEM
The fuel sending unit failed on several occasions. The vehicle display would indicate low fuel and the gauge would go to full empty. On the third time it displayed I also got a check ending light. Not knowing if the tank was really empty, I filled and it took 11 gallons for a 26 gallon tank. Dealer indicated code P0463 fuel level sensor failure. Online there are lots of complaints of this happening with less than 50k miles. Why hasn't this become a recall? it is not safe to have sensor fail while driving due to distraction. Not to mention an unnecessary expense for the owner. Ram should have corrected this issue long before the 2017 model year.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429714August 19, 2021
VISIBILITY/WIPER
Automatic folding side mirrors have failed 3 times on my Ram within the last 3 years. The internal components seem to fail and cause the mirror to fail to fold in and fold out properly which causes a loss of visibility. I've had both mirrors replaced so it is not specific to one side.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429759August 19, 2021
ENGINE
3 bolts holding DPF and SCR together are known to fail and cause issues to the DEF wiring harness. All three bolts have failed on my truck which could cause the exhaust to fall apart while driving. The problem has not been reproduced or confirmed by a dealer or independent center. The vehicle has not been inspected by anyone. The "check engine light" displayed and shortly there after a message popped up that vehicle would not restart in 200 miles. Still waiting to hear back from 1 of 4 dealerships about this issue and have since opened a case with FCA/RAM and have not heard from them either. Truck has not been drivable for 4 days now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429628August 18, 2021
AIR BAGS
The contact owned a 2013 Ram 1500. The contact stated that he was hit head-on by another vehicle. The contact stated that although the airbag warning lights illuminated the instrument panel; however, the airbags failed to deploy. The contact was taken to the hospital where he was treated for the soreness to his back. The other driver was able to walk away from the accident and appeared to not be injured. A police report was filed at the scene (DIV421070591). Due to the accident, the vehicle was towed to an independent tow yard and was deemed a total loss. The dealer was notified of the failure and the contact was informed that there was a recall on the vehicle(recall unknown); however, he was informed that the recall was not related to the airbag failure. The manufacturer had yet to be notified of the failure. The vehicle was destroyed. The failure mileage was approximately 242,000. The VIN was not available.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11429456August 17, 2021
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
The contact owns a 2018 Ram 1500. The contact stated that the defroster failed to defrost the windows and she was unable to visually see the roadway. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer where it was diagnosed with needing the radio assembly to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was approximately 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429469August 17, 2021
POWER TRAIN
The contact owns a 2016 Ram 1500. The contact stated that the vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 17V821000 (Power Train) performed however, the repair did not correct the failure. The contact stated that while the vehicle was parked and unoccupied, the vehicle rolled away and crashed into a tree. The vehicle was not taken to the dealer to be diagnosed. The vehicle was not repaired. The manufacturer was contacted and informed of the failure. The approximate failure mileage was 102,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11429388August 17, 2021
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Driving on a residential street (less than 25mph) I approached a stop sign, stopped and then accelerated through the intersection, as I applied the gas, the truck stalled, shut down the engine, engaged the parking break and displayed numerous warnings about autobraking / parking systems. I don't have the exact details as it caught me off guard. This was on an active road, during work rush hour. I had to turn the knob back to park, restart the truck (parking brake was still applied so truck wouldn't move) shut it down again, restart again, manually turn off the parking brake and then the truck drove normally.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429218August 16, 2021
STEERING
The contact owns a 2015 Ram 1500. The contact stated while the vehicle was at Walmart to have the tires replaced, the contact was informed that the steering wheel became difficult to turn and the mechanic was unable to drive the vehicle into the bay to replace the tires. The contact stated that the service power steering system warning light was illuminated. The contact took the vehicle to the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 16V167000 (Steering) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429224August 16, 2021
STEERING
The contact owns a 2013 Ram 1500. The contact stated that while driving at an undisclosed speed, while attempting to make a turn the steering wheel seized. The electric power steering was later restored independently. The dealer was made aware of the failure but informed the contact that the VIN was not included in a recall. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The contact related the failure to NHTSA Campaign Number: 19E077000 (Steering). The failure mileage was 228,064.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429235August 16, 2021
ENGINE
Exhaust manifold leak
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429291August 16, 2021
ENGINE
Several exhaust manifold bolts are sheared off allowing leaking exhaust gases to enter inside of vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429294August 16, 2021
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Truck stalled during slow speed right hand turn. When I attempted to hit the gas coming out if the turn it stalled. Display says to put in park. Emergency auto brake engaged when moving transmission into neutral to restart.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429127August 14, 2021
ELECTRICAL SYSTEM, POWER TRAIN
Complete dashboard and guidance screen went black. Shut vehicle off restarted came back on. Happened again week later came back on by self. Happens on once in a while. Dealer changed radio still happens. Vibration in drive line dealer said it was road force on my tires said I need to replace my tires. I replaced all tires still have Vibration.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429101August 14, 2021
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, ENGINE
While driving, 6+ warning lights (Auto Emergency Braking (AEB) Unavailable Service Required, Service Electronic Stability Control, Service Trailer Brake System, Forward Collison Detection, Automatic Emergency Braking, Lane Departure Warning, Service Engine, and a module failure) appeared and then the truck shut off in motion. Had to pull over to put the truck in park and attempt to restart, took several tries.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428923August 13, 2021
SUSPENSION
The contact owns a 2014 Ram 1500. The contact stated while driving at various speeds, the suspension failed, and the vehicle became lowered. While driving over a bump in the road the suspension independently lowered, and the vehicle became uncontrollable. The contact stated that the vehicle failed to raise up. A message on the display stated that the vehicle was unable to achieve ride height. The vehicle was towed several times to the local dealer however, the mechanic was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified however, no further assistance was provided. The failure mileage was approximately 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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