Ram 1500 Complaints

11,877 consumer complaints on file.

#11437621October 21, 2021
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Twice in one week the Truck has stalled in the middle of the road at very low speed. Maybe it a issue with the etorque. This can be very dangerous and may cause an accident. I have read about the same problem/same issue with this 2021 Ram 1500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437437October 20, 2021
VEHICLE SPEED CONTROL
About a dozen times the accelerator pedal sticks to the floor. The pedal stays depressed even when my foot is not on it anymore. The vehicle races uncontrollably as fast as it can. Occasionally a red warning light with a thunderbolt displays on the dash. I have not taken it to the dealer because it is no longer under warranty but, I have replaced the throttle body and it made no difference. Also I have checked the NHTS website for recalls. My original factory floor mat does not go under pedal so as not to be the culprit. When the pedal sticks to the floor I must place the toe of my shoe on the side of the the accelerator pedal and lift it up. This stops the acceleration and the red warning light goes off. The sticking pedal has occurred about a dozen times and has only happened over the last 18 months. The safety problem is becoming more frequent. On Monday while taking my daughter to school I pulled out onto the highway from a stop sign and quickly accelerated. Upon reaching the 45 mph speed limit I let off the accelerator pedal but the pedal stayed depressed. My Ram truck quickly accelerated to 72 mph all the while I had to weave around a car to avoid an accident. The warning light did not come on this time. I have tried braking but this only slows the vehicle slightly. When releasing the brake the truck accelerates full throttle again. Lifting up on the accelerator pedal is the only thing that works. The sticking pedal has only occurred when accelerating rapidly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437438October 20, 2021
STEERING
Steering control While driving higher then 40 MPH the steering stick both right and left when going around a bend. This has caused 2 oversteering events with out accidents or injuries. This will be much more dangerous during inclement weather, especially snow. The dealer or service has not been contacted as of yet, nor have the parts been inspected. No working lamps were illuminated. This vehicle is a Certified Preowned that was purchased out of state. The problem was noted during the ride home after picking up then vehicle. Originally I thought it was the tires, it was not.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437525October 20, 2021
ENGINE AND ENGINE COOLING
The contact owns a 2015 Ram 1500. The contact stated that the coolant level was low. The contact received notification of NHTSA campaign number: 19V757000 (Engine and Engine Cooling). The vehicle was taken to the local dealer who stated that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue, but no further assistance was provided. The contact stated the parts were back ordered for approximately three years. The approximate failure mileage was 100,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437506October 20, 2021
FUEL/PROPULSION SYSTEM
high-pressure fuel pump failure incidents that resulted in loss of motive power and stalling. Left stranded on an interstate, no warning lights until failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437277October 19, 2021
STEERING
Electric power steering gets very stiff when making left or right turns. No warning lights. There was a recall for this problem but my VIN was not included.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437300October 19, 2021
STEERING
The contact owns a 2014 Ram 1500. The contact stated that the power steering was working intermittently. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed with an internal short in the internal unit. The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact to have the vehicle repaired. The approximate failure mileage was 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437386October 19, 2021
STEERING
The contact owns a 2019 Ram 1500. The contact stated while driving at various speeds and making exclusively left turns, the steering wheel inadvertently locked in position, not allowing for movement of the steering wheel. The contact stated no warning light was illuminated. The vehicle was taken to a dealer but was not diagnosed or repaired. The manufacturer was informed of the failure. The contact was awaiting a response. The failure mileage was approximately 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437114October 18, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, ENGINE
Operating the vehicle at 35mph on a standard city street in Tucson, Az - River Rd. The vehicle flashes a system failure warning and then shuts off all power to the truck. This results in the transmission being thrown back into park and the driver having zero control over the vehicle. There are multiple online reports of this being fairly common on 2020/2021 Dodge Rams. The vehicle is being returned to the dealer, even if it is a minor issue it is a huge safety issue. I had zero control over the vehicle once the warning flashed. The abrupt loss of power and being thrown into a skid with no control is terrifying. Luckily there was no traffic. It is being returned and according to the dealership it will be investigated. Prior to that brief safety warning the truck had operated perfectly fine with no issues all day long with over 200miles logged for the day.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437164October 18, 2021
UNKNOWN OR OTHER
Due to manufacturing defect the screens on the navigation unit have begun delaminatig from the actual system. This results in the inability to view map and other controls safely. As result hands free communications and map viewing are not possible. The screens should be repaired to their OEM state before somebody gets killed trying to fumble their phone since the OEM equipment is defective.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437195October 18, 2021
ENGINE, FUEL/PROPULSION SYSTEM
Since purchasing the truck early this year, the engine has stalled while in motion 5 times. Each time I was able to shift into neutral and start the engine again, and stay in motion. I have taken the truck to 3 different mechanics and none are able to figure out the source of the stall. My safety is at risk because engine control is lost while in motion, if I had to accelerate to avoid collision I would be unable to. Although the engine has started again every time, I am afraid that one time it might not. No warning lamps have come on and no engine codes are available, the truck makes no record of the sudden loss of motive power.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437259October 18, 2021
ENGINE, ELECTRICAL SYSTEM
I left my house 10/18/21 to go to work, drove the truck approximately 2 miles going into two separate curves and then stopping at a stop sign. As I accelerated forward and turning to the left the trucks motor suddenly just shut down and a message that said place vehicle in park and push brake in to restart engine. That is not exactly what it said I semi panicked as cars where behind me and one coming in front of me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436967October 15, 2021
ENGINE, UNKNOWN OR OTHER, STEERING
5.7 2019 Ram 1500 Rebel with MDS engine stop with low MPH and turning onto oncoming traffic. I was not accelerating, nor applying the brake. Just slowly rolling into a left turn. It has happened about 4 times and usually during a U-turn. Only two options to get it out of condition during oncoming traffic!!! 1) Engine dies, apply the brake, shift to park, release the parking brake, shift to drive 2) While still rolling in turn, engage/turn the shifter to neutral and lightly touch the brake pedal, the engine will start, then shift into drive
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436898October 15, 2021
SERVICE BRAKES
I purchased this vehicle on August 2021 with a towing package thinking I could tow an RV Trailer. The Vehicle did not have a brake controller. Went to the dealer who advise me that this item, Electronic Trailer Brake Controller - Mopar (82215278AE) is on back order (450 orders) and cannot per manufacturer advise me when this item will be in stock. The Trailer Brake Controller assist the vehicle when stopping by helping to brake the RV Trailer. The dealer did not advise me of this problem at time of purchase. I believe that vehicles, RAM Products will hit the road with no Electronic Trailer Brake Controller, (chip problems), for many years causing many vehicles accident and deaths.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436822October 14, 2021
ENGINE, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
The contact owns a 2016 Ram 1500. The contact stated while reversing into a parking spot, the vehicle inadvertently stalled. There were no warning lights illuminated. The contact was unable to restart the vehicle after several attempts. The contact stated he replaced the battery himself, but the vehicle failed to restart. The dealer and the manufacturer were notified of the failure and advised the contact to take the vehicle to the dealer for diagnostic testing. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 88,001.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436589October 13, 2021
AIR BAGS
The contact owns a 2015 Ram 1500. The contact received a notification for NHTSA Campaign Number: 21V632000 (Air Bags) however, the part to do the recall repair was unavailable. The dealer had been notified about the recall; however, the contact was informed that the part was not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436628October 13, 2021
STEERING, ELECTRICAL SYSTEM
Teenage son driving 75 mph on a bridge when steering suddenly went out causing the truck to swerve into another lane. With much effort he was able to pull steering wheel back into his lane but almost hit another vehicle in the process. Our vin is not included in the recall - this needs to be remedied immediately before someone is seriously hurt or killed. The truck has not been inspected or repaired, it can not be driven safely. There were not warning lamps or messages or symptoms prior.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436654October 13, 2021
AIR BAGS
Safety recall not fixed, no part available
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436686October 13, 2021
STEERING
The contact owns a 2013 Ram 1500. The contact stated that while driving at various speeds, the steering wheel seized intermittently. The power steering warning light was illuminated. The contact pulled over to restart the vehicle to correct the failure. The dealer was made aware of the failure but informed the contact there was no recall associated with the VIN. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure but informed the contact the vehicle was out of warranty and to take the vehicle to a dealer. The failure mileage was approximately 64,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436697October 13, 2021
FUEL/PROPULSION SYSTEM
When fueling the truck will not allow more than a few cents worth of gas to go in. You immediately hear the sound as if it is full and pumping stops. This is a known problem that Ram Truck company ignores. It has been documented since 2015. The danger is since you can't tell the difference between the constant shut off Nd when a truck is full and you keep trying to put gas in the truck then gas sprays out of the filler neck. It has covered my hand in fuel as well as my clothing and poured onto the ground. There are no warning lights saying there is an issue. I have contacted the dealer and their response in email was "there is no open recall". There are also numerous complaints on the Ram Truck forum and a class action is being started.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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