Ram 1500 Complaints

11,877 consumer complaints on file.

#11439437November 4, 2021
ENGINE, POWER TRAIN, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving about 5mph approaching an intersection my ram shut off without warning, said “apply brake to start vehicle” and as I rolled through the intersection with zero control at about 2mph it set its parking brake by itself. I had to move my shifter to park, apply the brake, restart the truck, and turn off the parking brake IN THE MIDDLE OF AN INTERSECTION. Thank God it was a small subdivision intersection at night so there was no traffic or myself or someone else could have been hurt or killed. No dash warning lights, no remaining lights, no codes thrown, no issue after restarting, no reproducible codes found by the dealer. Only 1,000 miles on the truck. I’m terrified of this happening again, but haven’t been able to replicate it myself or the dealer. It’s not safe and I don’t want to die as a result of this. It seems to be a major problem with the e-torque trucks based on forums.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439185November 3, 2021
UNKNOWN OR OTHER
While making a left hand turn at approximately 5-9mph, my engine turned off. I braked the vehicle to a stop and the Emergency break then automatically haulted the vehicle to a stop. Once stoped the dash read “press brake and push button to start”. The dash then read “park brake auto engaged press brake +push switch to release”. I then pressed brake and pushed switch to turn off E-brake. The screen then read “Safe-hold temporarily disabled” I then turned the truck on and the dash read “auto park disabled”. To sum up, the truck is auto parking while I am driving down the road. This occurred today (11-03-2021) at 9:50AM. Two times within 1 week this has happened. Beginning to occur more and more frequently. Has happened several times in the past and the dealership told me there’s nothing they can do because they can’t duplicate the issue. Ram will charge me for any further service appointments regarding the issue. Major safety concern. Video footage of incident available if requested.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439180November 3, 2021
POWER TRAIN, ENGINE
The contact owns a 2021 Ram 1500. The contact stated while driving approximately 5 MPH, the engine suddenly shut off and the message "Put in Park" was displayed on the dashboard. The vehicle continued to roll away before automatically switching to the park position causing the vehicle to abruptly stop. The cause of the failure was not yet determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 6,113.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439142November 3, 2021
UNKNOWN OR OTHER
04-19-21, 05-18-21, 07-05-21, 09-19-21, 10-06-21, 10-30-21. Engine shuts off while making a right hand turn at approximately 10-15 mph. Emergency flashers automatically turn on, "Shift to P to start" appears on dash. I then brake to come to a complete stop. The truck then converts its-self from "Drive" to "Park" and engages the emergency brake. "Press brake and push button to start appears on dash". I press brake and push button to start vehicle. Vehicle then turns on and I disengage Emergency break. I then put truck in drive and turn off flashers. Dash then says "Autopark disabled" and I continue on. This has happened on all of the above dates. I was nearly rear ended when it occurred on 09-19-2021. I have video footage of two of the occurrences. Took truck to dealership on the following dates regarding issue: 04-29-21(3,232 mi.), 05-27-21 (4,227 mi.) , 06-11-20, 07-08-2021(6,295 mi). Chrysler service department said the issue must have been a "glitch" and could never duplicate the problem. Got a letter in the mail from Ram in July stating that I would have to begin paying for the inspections regarding the issue since receiving the letter. Have not taken it to the dealership since then. *** Other Issues *** -Can’t use park assist because brakes randomly lock up when backing out of my driveway or parking spots angled at a slope. -Truck quit honking when pressing lock button on 10-16-2021 – took to Dealership on 10-23-2021 issue resolved -Truck failed to shift on interstate- quit accelerating and revved up to 6,000 RPMS – 10-29-2021 -Truck would not accelerate at stop light 11-02-2021 and then tires spun out when it finally did accelerate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439028November 2, 2021
STEERING
Went to turn at a gas station and steering wouldn’t work steering faulty light came on and said to have power steering looked at
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439117November 2, 2021
ENGINE
The contact owns a 2020 Ram 1500. The contact stated while coming out of a stop when the vehicle stalled randomly. The contact stated that the check engine and service automatic throttle control module warning lights were illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing the fuel injectors replaced. The vehicle was repaired however, the failure persisted. The manufacturer was informed of the failure. The contact was awaiting a response. The failure mileage was approximately 27,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439124November 2, 2021
STEERING, SUSPENSION
On October 27, 2021 I was pulling into a parking lot at extremely low speed and upon turning heard a pop noise and felt a minimal jolt in the steering wheel. Letter in the day as I was leaving I turned right to come home and had the same experience. The next morning same thing at slow speed turning either left or right. Made appointment at dealer for first available date which was November 1, 2021. I received this from the dealer service team: Concern Critical Customer States There’S A Popping In The Front End Wall Turning Issue TEST DRIVE AND INSPECT FRONT SUSPENSION - PASSENGER FRONT SWAY BAR LINK WORN/SEPARATED DRIVER SIDE ALSO SHOWING SIGNS OF FAILING NEEDS BOTH REPLACED AND ALIGHNMENT Recommendation REPLACE SWAY BAR LINKS AND ALIGNMENT with an almost $1,300.00 repair bill. I was told this was not covered by my 5 year 60,000 mile warranty and that parts were back ordered and expected not until 11/24/2021. I started researching and located multiple forums that stated this was a known issue. I also spoke to a mechanic that stated this was not normal on a vehicle with under 60,000 miles. I was also told that if it separates it could cause an accident and possibly result in injury or death. My question is why has a recall not been made with this being a known issue. This vehicle I purchased new from this same dealer and had never been off road. I don’t understand the integrity of the design for a vehicle that is four wheel drive and should be built to perform off-road having this issue with no off road activity ever taking place. Could you please take a look into this since I was made aware that if I didn’t pay this large amount for the repair it could be a safety issue? Thanks for your review and looking into this matter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438898November 1, 2021
ELECTRICAL SYSTEM
FCA “Uconnect “ infotainment screen de-laminating, causing inputs to change (volume changes, interior climate changes, rear view camera activation) without user interaction or overall screen failure (inputs not recognized, screen shutoff) causing safety risks due to distraction or inability to use the device for intended function.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438914November 1, 2021
ENGINE
Engine caught on fire, been trying to get recalls replaced since 4/18/21 when all other recalls were taken care of
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11438923November 1, 2021
SERVICE BRAKES
I stopped at the 4 way stop at Hill street and Apopka. I made a right hand turn down Hill St. I went to push on the brake and the complete brake pedal and arm fell off and landed on the floor of my truck. At this point there was no brake to push, I put the truck in neutral and moved right and used the emergency brake to stop the vehicle. I got the truck to Plaza Dodge and they replaced the entire braking system. Evidently after some research on my part there had been a recall for the same issue on 2019 Rams. But only for the classic model. Well it seems they need to have one for the new body style as well. I have all the parts if needed to be inspected. There was absolutely no warning, and if I had been anywhere else and traveling at a higher speed, I strongly believe someone may have been killed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438938November 1, 2021
ELECTRICAL SYSTEM
Like many other complaints I have read on this site and across multiple Dodge / Ram forums, the center console information screen that controls most of the functions in the vehicle is malfunctioning. In my case, the screen randomly has a pop up that asks if you want to adjust clock settings and it continues to flicker and make beeping noises. From what I have read in other forums where others had a replacement under the manufacturer's warranty, the screen is delaminating and causing this problem. I purchased an extended bumper to bumper warranty and it is currently at the dealer where I purchased it from. They have not diagnosed or committed to fixing it yet but since this seems to be a wide spread issue, I wanted to file a complaint here so it is on re
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438798October 31, 2021
ELECTRICAL SYSTEM
The vehicle’s electronic ignition control does not seem to detect the presence of the key flob in order to activate, thus leaving the vehicle inoperable. This is an intermittent problem. I contacted my local dealership (Herb Chambers Ram, Millbury, MA.) and a service inspection was conducted. Though the dealership could not replicate this fault during my visit, they did confirm that an internal Ram service advisory exists pertaining to this ignition problem. The recommended correction is to replace the ignition module. The dealership put the part on order. It has now been four weeks since my visit. The dealership reports that the part is on back order and without an expected delivery date. I am also told that the module is a Ram/Mopar specific unit. As such, only an OEM can be used. In the meantime, I am unable to drive the vehicle. Though it may start, I cannot rely upon it restarting. Since an internal Ram service advisory exists on this issue, it is obviously a documented problem. The safety issue at hand is that a faulty ignition module leaves the driver/passengers at risk of being stranded should the unit fail.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438799October 31, 2021
UNKNOWN OR OTHER
Potential "Black Mold" health exposure due to faulty construction/design/product allowing water to leak into the cab soaking and staining headliner, seats and rugs. The water is absorbed into the insulation and fabrics. Research has confirmed this issue has been reported for more than 15 years. 2020 Ram 1500 Bighorn Quadcab.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438801October 31, 2021
UNKNOWN OR OTHER
My 2018 (30,134.mi) Ram pickup truck design is defective. Specifically, the defective fuel tank filler neck (the “Filler Neck Defect”) cause standard gas-station nozzles—which work perfectly well with other vehicles—to become lodged in the opening to my Ram fuel tanks. I have to physically wrench the gas nozzle free. A side effect of the filler neck’s design is that it triggers the gas pumps’ automatic shutoff when the tank isn’t full yet. The pump shuts off every few seconds, forcing me to fill the trucks’ tanks “mere ounces at a time.” https://www.classaction.org/blog/class-action-says-defect-to-blame-for-dodge-ram-refueling-issues#comments
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438769October 30, 2021
VISIBILITY/WIPER
Heater blender door actuator not allowing defrost to warm the windshield and defrost making visibility impossible. This seems to be an ongoing problem with ram trucks and should be included in a recall fix
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438753October 30, 2021
VISIBILITY/WIPER, BACK OVER PREVENTION: CAMERA SYSTEM
I am a courier and use my truck to deliver lots of material that I pick up at loading docks. The back up camera shows all shadows as simply black areas, and any details in shadow are absent. If my load obscures my rear view mirror I am backing up blind until the camera is itself in shadow. This is incredibly dangerous, especially if backing up around children.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438671October 29, 2021
AIR BAGS
The contact owns a 2017 Ram 1500. The contact stated that while driving approximately 65 mph a second vehicle crashed into the rear and pushed the vehicle into a guardrail. During the crash, the front end of the vehicle was severely damaged but no air bags were deployed. The driver sustained injuries to the left knee and wrist and back and neck. The vehicle was destroyed and towed away. A police report was taken at the scene. The cause of the failure was not determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 70,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11438545October 28, 2021
ENGINE
My vehicle has been wait-listed for the EGR re-call parts since August 17, 2020. The dealer claims they receive 1-2 repair kits a week. Other dealers within 50 miles say the same. As a CA resident, I can now no longer register my vehicle until the VB1/NHTSA 19V-757 repair is complete. In CA, a smog test is required every 2 years, I have completed this (PASSED), but my registration, although paid in full, has been held pending the re-call repair. I currently have an appointment to hopefully secure another 60 registration extension, otherwise, my vehicle would be subject to citation and/or impound based on incomplete registration. The dealer informed me that I am approx. 3-4 months away in the que for repairs. Basically, I need relief from the mandate within CA based on the unforgiving and unrealistic policy that California Air Resources Board(CARB) and DMV have imposed and lack of oversite related to production/distribution of the re-call part kits.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438365October 27, 2021
AIR BAGS
Airbags did not deploy in an accident where my vehicle rear ended a vehicle.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11438413October 27, 2021
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
When the truck gets to a half of a tank the fuel light will come on and the gauge drops down past empty as well as a check engine light will come on. This is getting more frequent and if this happens at a lower fuel amount there is a possibility of the unit running out of fuel and being in traffic or interstate highway. This could prove to be deadly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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