Ram 1500 Complaints

11,877 consumer complaints on file.

#11436702October 13, 2021
FUEL/PROPULSION SYSTEM
Recently I have been experiencing issues when I pump gas in my three year old truck. When I pump gas the nozzle won't fill it up automatically and continues to stop constantly that causes to take forever.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436582October 13, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, ENGINE
Once again I'm having to make a complaint. While going 70 on the freeway the truck shut off out of nowhere. Almost causing multiple vehicle to hit me with my kids in the car! Some red light on the dash quickly flashed and right after the truck shut off. A vehicle behind be stopped and slowed traffic down thankfully and I was frantically able to start it and immediately pulled off the freeway and just thankful. I called my hubby to come switch vehicles cause I wasn't going to drive it after that. I'm still having issues with the truck staying on after turning it off happened about twice a week for a few minutes then I move parking spots and see what happens. Just a beautiful truck but so many safety issues. Oh and seems like the truck was slapped together. Mufflers aren't straight or even, interior door panels keep coming off, lining is already falling apart, front bumper goes to the right, and break system just turns on at times. Truck was bought brand new with 49 or 59 miles and currently has 26k yes I know high but that's no reason for this to be happening. I have videos of these things happening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436358October 12, 2021
BACK OVER PREVENTION: WARNINGS, UNKNOWN OR OTHER
I drove in to park, I pulled more to the right to give way to pulling out going car I did not notice 3-short protective steel pole that caused damage to running board & scratches on front passenger door. Had the early warning device sensor of side bumper sounded,Icould have avoided it. I Tested, even the front sensors were not working not even warning lights in the instrument screen. The following day I reported to Dealer's Service Mgr. & I kept testing it for several days & The Customer Care of Ram denied responsibility that it driver' negligence. My truck has several history of failed electronics devices the dealer corrected except this one because it's back sounding again. This Early Warning Device Sensors is accident preventive. It comes on & off like the backing camera & others. It normally sounding loud as I park but prior to incident, I don't remember it's sounding I parked but rear bumper sensors are good I always hear it loudly. I advised them of my intention to file claim for the damage. I can forward emails from dealer & Ram Cutomer Care
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11436251October 11, 2021
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
While slowing down to make a right turn and then trying to accelerate the vehicle stalled, turned itself off, put itself in park and applied the parking brake. This has happened twice now. The first time at approximately 4,000 miles and the second time just over 6,000 miles. This has been reported to the dealer, they flashed the PCM, but that obviously dod not correct the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436244October 11, 2021
ELECTRICAL SYSTEM, ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Was driving at slow speed making a right turn no brake or acceleration coasting through a turn and the 2021 Ram 1500 Larime with eTorque turned off and I had to pull to the side of the road. Engine was off, radio, lights and dash were all on and it went into e brake telling me to apply brake, turn off e brake and restart….highly dangerous. Appears to be a major issue with many of these trucks. Mine only has 1200 miles, it’s brand new.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436220October 10, 2021
STRUCTURE:BODY
Tailgate unlocks and opens on its own while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436127October 9, 2021
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
The instrument cluster screen in the driver dashboard has gone completely blank. You cannot see the mileage on the truck or any of the information about the truck. I went to dealer who quoted $1300 to replace the screen. I was on the highway going 65mph when the screen went completely blank and I had no control over the cruise control. Luckily I was able to get the truck to stop. My concern is that when these screens go dead and you are using something like cruise control, you no longer can see anything happening in the vehicle when the screen goes dead. Ram has refused to fix the problem for me. This all started after I did an over the air update and it bricked my dashboard screen afterward.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436184October 9, 2021
VISIBILITY/WIPER
My factory windshield cracked so I had to replace it, I decided to go with OEM for the replacement, after getting it replaced I noticed the windshield was distorted and had wavyness to it, I called and the guy said it must’ve been a defective windshield, he replaced it a second time and the same thing happened, I then thought maybe he was getting fake OEM glass so I contacted my dealer, they replaced it, low and behold the same problem, then a fourth time, yup the same problem, keep in mind these are OEM mopar windshields. it is very hard to focus on driving and very frustrating, something needs to be done because I have a feeling I am not the only one with this complaint for my truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436158October 9, 2021
ENGINE
Brand new under 2k miles. After being at a stop sign took a right turn, under 30mph car just trucknjust turned off. All warnings flashed, immediately stopped the engine and almost caused a multiple vehicle accident. After about a minute was able to restart and go. Has happened a few times. Dealer doesn't see anything wrong with it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435986October 8, 2021
AIR BAGS
My 2014 Ram 1500 Express Cab, Black, standards features. 2x4 wheel base. About 9am Oct. 4, 2021. I was at T intersection to turn left with light traffic. I had two red arrow left lane turn. When blindsided by distracted driver in 2014 4 Dr. BMW sedan by striking a center island mount cause the vehicle to jump 4 feet. Struck my driver side quarterpanel to driver door at 50 to 80 mph. Send both across the intersection to opposite curve. I was up right and BMW was laying on dirver side. My curtain and airbag never deployed at all. No fire since inline fuses were cut off power to engine I was pinned in my driver side. Mechanical seats was my savior allowed me to roll seat back so after door was cut off. The airbag was never deploy at all and would protect me from cuts and bruises at distracted driver speeds.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11435918October 7, 2021
UNKNOWN OR OTHER
Instrument cluster panel has been intermittent for some time and eventually is now blank. It is a safety hazard since you cannot get any information about tire pressure, oil pressure, and other information.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435936October 7, 2021
UNKNOWN OR OTHER
I have broken bolts on my passenger side exhaust manifold. (I find to be a common problem on these trucks) I am worried of Carbon Monoxide getting into the cab of my truck on extended idle time. I can show this problem anytime. Also I can show the same problem on other trucks. There are no warning lights on other than being able to hear the exhaust leak. I have not had this truck at the dealer to look at.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435863October 7, 2021
ENGINE, VEHICLE SPEED CONTROL, POWER TRAIN
While traveling at approximately 15 mph I slowed to make a right hand turn. Truck was moving slowly enough, maybe 5-8 mph through the turn that I did not apply the accelerator, nor did I have any brake pressure applied to complete the turn. Before I could straighten the truck out of the turn, it stalled. Center screen stated to place vehicle in park before starting. The emergency brake applied itself and I had to place vehicle in park, release e-brake, and restart the vehicle. This has happened about 5 times now in the last 2 weeks, dealer says no recalls at this time, no problems can be found. I fear I am driving a very unsafe vehicle that is less than 6mo old and has 5800 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435663October 6, 2021
VISIBILITY/WIPER
K-17 recall. Chris Nikel CDJRF at 2920 N. Aspen Ave. Broken Arrrow, OK 74012, 918-806-4197, diagnosed that an actuator door is not functioning properly within the HVAC system on 10-5-21. Service Advisor 856 Dwayne Appeldorn told me that he can not obtain recall approval for Chrysler to cover the repair expense. On 10-6-21, I called the Chrysler Customer Service Center at 866-726-4636 and a Mercedes told me that Chrysler will not cover the expense of the repair. NHTSA has helped me with this same exact problem in the past by telling me that recalls are good for the life of the vehicle and original owner.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435711October 6, 2021
STRUCTURE:FRAME AND MEMBERS
The contact owns a 2019 Ram 1500. The contact stated that the rear window frame fractured and caused water to penetrate the vehicle and damaged the wires located in the driver’s side rear passenger’s seat and rear passenger’s side seat. The vehicle was taken to an independent mechanic. The mechanic replaced the rear window frame unit and glass. The vehicle was repaired. The manufacturer was contacted. The approximate failure mileage was 49,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435727October 6, 2021
UNKNOWN OR OTHER
The In-Car Entertainment System is responsible for controlling multiple sources of entertainment, climate control, heads-up navigation, hands-free phone use, and others. The unit is the Uconnect 4C by Harman. This system has a problem with the touchscreen delaminating, or coming loose, from the display. When this happens, the touchscreen will send multiple and variable "touches" without user involvement. While driving my vehicle on 10/5/2021, this fault caused my navigation system to change to an unreadable state, which resulted in a serious distraction while driving. The distraction lead to my approaching near to another vehicle on the road and resulting in a subsequent swerve to avoid a collision. This problem is a SERIOUS SAFETY ISSUE due to the distracting nature of the display in this condition. The issue is a known issue by both Uconnect company and the Chrysler company. I have reported the safety issue and they are unwilling to address it. The first picture provided shows the delamination of the touchscreen from the display. The effect can be seen by a semi-circular line about halfway down the display. The second picture provided shows a non-commanded screen press at the top center of the screen (note the circle indicating the recognition of a push). This was observed to happen 14 times in 16 seconds. I have videos (not provided) of the what happens during navigation. It is extremely distracting during navigation and makes driving in a high-traffic situation almost impossible. There is not a way to turn off the display, which in turn forces the distraction continuously and without a way for driver intervention. This problem is known throughout the industry, which I learned by contacting my local Dodge dealer and the Uconnect company. Many reports exist on the internet, also. NOTE: This is not a wear out item and there is nothing in the manual about routine safety maintenance on the touchscreen or the unit. i.e. not user serviceable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435642October 5, 2021
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
I was turning right at 2-3 mph when the engine shut off, vehicle shifted to park, and electronic parking brake applied itself. I had to shift to Park and release the electronic parking brake to restart it. The truck had been parked for approximately 8 hours following a 26 mile drive. Outside air temperature was around 70 deg F. Truck has been in my possession for 8 days and has about 1100 miles on it. It is an eTorque engine. Fuel level was about 3/4 tank. The truck had been running for about 5 minutes and traveled about 1/4 mile. The truck is completely stock.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435556October 5, 2021
ENGINE, ELECTRICAL SYSTEM
Vehicle stalled after stop at intersection. Engine shut off and auto shifted to park and applied the parking brake.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435393October 4, 2021
STEERING
The contact owns a 2014 Ram 1500. The contact stated that the steering wheel failed. The contact stated that when attempting to turn the steering wheel, the steering had to be turned with force to be able to complete the turn. The contact stated that there was no warning light before during or after the failure occurred. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the electronic rack and pinion needed to be replaced. The vehicle was not repaired. The contact stated that that the vehicle was not included in NHTSA Campaign Number: 19E077000 (Steering). The manufacturer was not contacted. The approximate failure mileage was 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435398October 4, 2021
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ram 1500. The contact stated while having the oil changed at a local mechanic, the contact was informed of a leak coming from the oil cooler filter housing. The contact stated no warning light was illuminated. The vehicle was not taken to a dealer to be inspected. The manufacturer was informed of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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