Ram 1500 Complaints

11,877 consumer complaints on file.

#11435403October 4, 2021
ELECTRICAL SYSTEM, ENGINE
On September 14, 2021 I was leaving work, started truck and backed out of parking spot. I had drove off and upon making a left turn the truck went into a stall, screen flashed "place vehicle in park before starting" and then immediately came back on, I did not come to full stop or have to hit the "start" button. I continued driving and the issue has not happened since. The vehicle had over 1/2 tank of gas (89), temperature was in the 90's (Florida) and has no engine modifications. This was concerning for a new vehicle so I looked further into this and discovered that has been happening quite a bit with this particular version of this truck (eTorque). If the vehicle had fully stalled while pulling into traffic, it could be very dangerous. The most troubling aspect is that no engine code or warning light came on regarding the issue. I'm not sure how a late model vehicle with this amount of technology can almost stall and leave no details of what caused the problem and alert the driver.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435394October 4, 2021
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
I was driving truck at 25 mph. I started slowing down to make a left turn. upon making left turn, power was lost and I tried to step on the gas but no power. truck full of gas with only 90 miles at time of occurrence. sign on the dash to put truck on park as it was loosing power. radio and lights remained on but no power. truck came to a complete stop. turned off and tried to turn back on and once it turned on emergency brake was automatically applied by vehicle. removed parking brake and truck was shaking and acting as if transmission or something was going to go out again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435210October 2, 2021
UNKNOWN OR OTHER
The instrument cluster in the vehicle providing all information to the driver does not work properly. When the temperature is hot outside or the vehicle is in direct sunlight for extended period of time it will not come on. This I lose all safety alerts, as well as odometer readings and other standard readings.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435031September 30, 2021
POWER TRAIN, VEHICLE SPEED CONTROL
The contact owns a 2016 Ram 1500. The contact stated that after starting the vehicle and shifting to DRIVE, the vehicle independently accelerated. The contact stated that the brake pedal was depressed but failed to respond. The contact shifted the vehicle to PARK to stop the vehicle. There were no warning lights illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The dealer was notified of the failure and advised the contact to take the vehicle to their location for diagnosis. The approximate failure mileage was 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435039September 30, 2021
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
WHILE DRIVING ON FWY ENGINE JUST TURN OFF AT 65MPH AND STARTED AGAIN?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435026September 30, 2021
STEERING
Driving 30-35mph in city streets the truck suddenly could not be steered. The steering wheel could be moved lock to lock with one finger with seemingly no connection to the steering mechanism. The truck pulled to the right, striking several parked cars with the right front end of the truck. The police officer who made the report felt the steering wheel problem was the likely cause of the accident. There was no warning ahead of time such as dashboard warning lights, noise, smoke or other symptoms. The truck remains in a local body shop where the owner noted that he had never seen a similar steering wheel symptom in impacts much more extreme than 30-35 mph. Further inspection once the truck was placed on a lift reveals the steering column was snapped in two at the level of the firewall. Again, the body shop owner and his staff have never seen that occur before in any vehicle. Obviously a vehicle that suddenly loses steering control while moving is a clear and present danger for any occupants of my vehicle as well as anyone in nearby vehicles, thus my concern. I did report this immediately to FCA (Dodge) and they assigned an incident report but at the time I notified NHTSA 4 weeks after the accident, they had not ever gotten back to me.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11435012September 30, 2021
ENGINE
While performing left hand turn, braked to make turn, truck slowed down and engine cut off and display indicated put in park, emergency brake engaged. Had to come to complete stop and put in park to start back up. Had to manually disengage parking brake.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434817September 29, 2021
STEERING
Parked the truck and woke up the next morning to the power steering being out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434861September 29, 2021
SUSPENSION
The contact owns a 2013 Ram 1500. The contact stated the vehicle had seized and the air ride system became inoperable. The front end was lower than the rear end. The vehicle was taken to a local dealer where the contact was informed that the air ride pump needed to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was 99,618.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434826September 29, 2021
ENGINE, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
- Started the truck after sitting overnight. - Drove about .5 miles to a stop sign, started to accelerate and the truck stalled. It automatically applied the Peking break. - After turning knob to Park and manually engaging/disengaging parking break a few time, truck finally started back up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434811September 29, 2021
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
While making a right hand turn from a stop at low speed, my truck completely stalled all electrical systems and dash indicators turned off or failed and the vehicle coasted to a stop. I was able to restart the truck using the normal start procedure and there were no further issues. This could have resulted in a traffic accident with potentially fatal injuries.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434637September 28, 2021
ENGINE
The contact owns a 2021 Ram 1500. The contact stated while making a left turn, the vehicle stalled. The contact stated no warning light was illuminated. The contact stated that the parking brake applied independently. The contact was able to restart the vehicle and drive to his destination. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was 1,915.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434456September 27, 2021
STEERING
The contact owns a 2019 RAM 1500. The contact stated while driving 35 MPH, the steering wheel became difficult to turn. The contact stated that the power steering assist warning light was illuminated. The contact was able to drive to his destination. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V812000 (Steering) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 27,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434481September 27, 2021
POWER TRAIN
Purchased Truck 2017. Truck is less than 5 years old and engine is now at 66,000 miles. Truck purchased from David Dodge, Glenn Mills Pa. Truck oil changes and 57 point inspection completed with no identifying issues reported. Truck has been serviced by Dodge Dealership with 57 point inspection up to and including 2021. Last service done 7/21 at Mount Airy NC Dodge Dealer. Ticking noise from engine became more prominent. Searched online to find Dodge 5.7 Hemi's manifold bolts break off. It is a issue for Dodge 5.7 Hemi's. The problem has been a reoccuring issues for Hemi's identified from manufacturing 2009 forward. Dodge Dealership stated warreny ends at 60,000 miles / or 5 years. Dodge Dealers never identified the manifold bolts breakage issue. The tapping noise from the engine during maintenance by the Dodge Dealer service department never identified the possible manifold breakage issue. Awaiting reply
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434515September 27, 2021
ELECTRICAL SYSTEM
Component that has failed is the Uconnect system. It control GPS, phone, radio, temperature settings, doors, etc. My safety has been put at risk for various reasons; the phone inexplicably will start dialing different people over and over without my prompting and I have to do my best to cancel each if they calls while driving. When I pulled over on the Hwy to avoid more distractions, It took several attempts to move to another mode to get it to stop. After exiting the vehicle to regain my composure, the vehicle locked me out while running leaving me stranded on the side of the Hwy until a locksmith was summoned for me by a concerned motorist. Also while driving, the heat would inadvertently switch to highest heat possible and seat warmers would kick on even though the temp had been set previously at 70 degrees. Mind you, outside temperature was 100 degrees. Problem had been reproduced and had been acknowledged by the dealer and Chrysler. Dealer and online blogs both stated it’s a known problem with many vehicles with this Uconnect device. Problem original started with radio stations switching on their own and has recently progressed to all systems controlled by this devise radically changing while in motion.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434478September 27, 2021
ENGINE, UNKNOWN OR OTHER
Just purchased truck a few days ago. Only 350 miles on it now. On 9-27-21 at approximately 8:50am, I was taking my son to school. I stopped at a stop sign and then proceeded to make a right turn onto the roadway when all of a sudden the engine cut off. Everything else stayed on in the truck. It would not allow me to apply the brakes, start the engine, turn the steering wheel, etc. It traveled across the roadway, into oncoming traffic lane, and then came to a soft stop by itself halfway on the roadway. It activated the electronic brake therefore I had to deactivate the brake, apply brake, turn the shifter to park and then restart the engine, disengage the parking brake again, and shift back into drive in order to drive. All this while in the wrong travel lane. Dealer and FCA has been contacted and could not find the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434191September 24, 2021
ENGINE
The contact owns a 2018 Ram 1500. The contact stated that after starting the vehicle, an abnormal ticking noise was heard. The vehicle was taken to an independent mechanic and diagnosed that the manifold had warped and damaged the manifold bolts. The vehicle was repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle was out of warranty. The failure mileage was approximately 61,174.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434230September 24, 2021
ENGINE
The exhaust manifold cracked. This allows toxic pre-catalitic converter fumes to be released under the vehicle and potentially enter the vehicle. I have been informed that this is a common issue on This generation truck. It has not been inspected by manufturer, police, or insurance. And this has caused no warning lamps or signals before or after issue arose.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434308September 24, 2021
ENGINE
Vehicle stalls while driving leaving occupants stranded in travel lane. Restart times vary, with the shortest time to restart being ten minutes. Dealer service could not replicate. Our code reader found that a fuel pump circuit code PO627 was present. Dealer cleaned ground connection and released vehicle in five days. Three days later problem repeated and vehicle would not start (all video recorded) and it was necessary to have it towed back to dealer with only 153 total miles on odometer. I did not have my code reader so I couldn’t check before it was towed. Vehicle has remained at dealer for last 15 days with the problem unresolved
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434143September 23, 2021
STEERING
the electric power steering assist has been slowly getting worst causing hard tuning and am worried the steering will fail with family in vehicel and crash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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