Ram 1500 Complaints

11,877 consumer complaints on file.

#11438433October 27, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I have had radio issues since Mid 2020 on my 2019 Ram 1500 Laramie Longhorn. I have gone to the dealer and they have updated the software. It was good for a short, SHORT, time and then the issue continued. At the end of November of 2020, my battery went bad for a second time. I took it in to the dealer because the radio was not working again and this time they ordered a new radio. The maps system would show my 250 miles to the East Southeast. I live in Wichita, KS and it would have me in a field outside of Tulsa, OK. The radio would display also the same message that “dive not supported”. I finally got a replacement radio and the maps worked but the display immediately went back to “device not supported.” I went back into the dealership and they contacted Mopar once again and the service person told me that an update was coming in the spring of 2021. I have contacted the dealership and “US Customer Care | [email protected]" by the installed help system multiple times and I have received one replay but was told at each phone contact that someone would be contacting me to followup. No one has ever returned a call for a follow-up. I would like my radio back and to be able to use it like it was purchased to function. It is a distraction to use since it also controls the air conditioning and the heat functions as well as hands-free for my phone. Please look into this matter and PLEASE keep me updated on it. It is a hazard and needs to be repaired properly
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438292October 26, 2021
SUSPENSION
2016 RAM 1500 Air Suspension, I have seen many report of a faulty LEFT REARAIR BAGS dropping to the ground making unsafe to drive. I have seen many people repotting the Left Rear bag issues and when taking to the manufacture they refuse to troubleshooting and locate the issue but wants to replace the entire rear bags and compressor for more than $3000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438272October 26, 2021
POWER TRAIN, ENGINE
2021 5.7L HEMI e-Torque with 5000mi. While traveling at approximately 25mph I slowed down to stop at a stop sign and the truck start shifting down as it should. At around 5/7mph the rpms drop below 500, no feedback when applying the gas pedal and the engine stops or sometimes is able to recover. When it stops, the truck shifts to P and applies the Parking brake. I’m able to start the engine back up every time this happens but there’s something wrong for sure. I’m able to replicate this issue every time the engine is cold or haven’t been running for a long period of time Took the truck to the dealer. They couldn’t find any codes or replicate the issue. Took it back to the dealer 2 days later after it stalled again. This time they were able to find 1 code. P1C64-00 - Hybrid perf. Engine speed below target during autostart. They called me saying they are replacing the eTorque system and got the truck back. After the repair the truck started acting weird again and stalled while towing my boat. I can provide videos if needed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438247October 26, 2021
POWER TRAIN
I slowed down to take a right turn into a drive through when the engine shut off out of nowhere. I had to stop to try to start again. When I slowed down, the truck put itself into park and applied the parking brake, coming to a sudden stop. I restarted the engine and put the truck back into drive with no problems. This incident can pose a severe safety risk if, for example, I would take a left turn and the engine shuts off with oncoming traffic approaching.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438173October 26, 2021
ELECTRICAL SYSTEM, ENGINE
The incident is related to the truck’s engine and possibly hybrid electrical system. When pulling away from a light, the truck reached about 10 MPH and then stalled out. The electronics remained on but the engine would not start. This had happened once previously and the engine did start up after going through a key cycle. I was left stranded in the middle of a busy intersection, endangering myself and others on the road. Luckily some firefighters were close by to stop traffic and help me get the truck to a safe location. I had the truck towed to RAM on 10/22. I still have not heard back with their suspected issue and repair plan. The truck is at Arrigo Chrysler Jeep Dodge Ram in West Palm Beach FL. I also found TSB-08-014-21 that seems related to my issue. I’ve passed this information off to the dealer as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438017October 25, 2021
AIR BAGS
2017 Dodge Ram 1500 with less than 30,000 miles is showing an air bag system warning. Have checked all the components under the seat as well as the fuses. Nothing seems to be faulty or out of place.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438019October 25, 2021
UNKNOWN OR OTHER
Driver side window rattles during the cold weather months. Dealer reviewed the issue multiple times and can not resolve.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438046October 25, 2021
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
When I drive at night or early in the morning when it is still dark out, my headlights turn off fully and I have to pull over for 20 to 30 mins to try and turn them back on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438115October 25, 2021
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: WARNING
The instrument cluster has stopped working. I am no longer able to view things such as speed, tire pressure, oil life, warning lights and signals and more. This was functioning properly when I bought the truck but recently has gone blank for days and then came back on. It went out again about 5 days ago and has been out since. I have researched he'd online and in message boards and have seen many other cases of this happening with other Ram trucks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437956October 24, 2021
POWER TRAIN
Manifold bolts have sheared causing exhaust leak while occasionally enters cab area when not in motion. Issue was brought to the attention of dealer on 4 different occasions when under warranty and no repair was made. Ram customer care was contacted now that the power train warranty has expired and no solution was offered. This is a well documented issue and I am concerned about the safety risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437848October 22, 2021
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
Was backing out of a parking spot truck shut off when restarted it was limited power and check engine light. 1920 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437750October 22, 2021
ENGINE, SERVICE BRAKES
engine stalls coming up to stop sign, no warning light, truck will not start until it comes to a comple stops, no power brakes, truck computer apples parking brake and you have to put in park and release brake before you can restart. This happen in the middle of a intersection with traffic on both sides of vehicle. no warning light.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437592October 21, 2021
VISIBILITY/WIPER, STRUCTURE:BODY, UNKNOWN OR OTHER
Parked, sprayed windshield with washer fluid, liquid streamed down inside of windshield (leak) in three separate locations.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437593October 21, 2021
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Electronic fuel sensor failed at 47k miles. Sensor contact wears away from friction and falsely reports a empty tank, when fuel is present. Vehicle operator has no idea how much fuel is in the tank at any time. Thousands of testimonials online of the same issue. Ramforum.com, ramforumz.com and Youtube.com all have complaints and how to videos.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437605October 21, 2021
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
My 2020 Ram 1500 truck's dash lights, instrument panel, and radio screen randomly flash bright then dark, over and over. It is very distracting and a potential safety hazard especially when driving at night as the flashing changes quickly by going from bright to dark and back and forth. This lighting or electrical issue is very distracting while driving. This occurs randomly while driving, while stopped, and while driving at different speeds. This issue typically occurs on a daily basis, and happens more often on some days than others. I took the truck into the dealer and they had my truck for a week, but could not determine or fix the problem. There are no vehicle error codes showing in the computer, and I have shown them several video recordings of the flashing lighting that has occurred. For as much as this vehicle costs, this should not happen, and when it does they should be able to fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437606October 21, 2021
SUSPENSION, STEERING, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
The Air Suspension System on my 2014 Dodge Ram 1500 4 X4 has stalled or has currently frozen and this makes it extremely difficult to steer the vehicle. Even at low speeds 25-45 mph it leaves the pavement when crossing the slightest pavement imperfections. The Highways of Louisiana and Texas are filled with imperfections and it is a horrifying experience to drive this vehicle in this condition. I have taken it to several different respected mechanics, and many are the most recommended and it's always the same. "Dodge needs to have their butts kicked for putting this system in a small truck such as this." They warns me, 'it will only grow worse as the truck gets older.' When driving on the Interstate (I-20) in Louisiana and Texas the truck leaves the ground whenever I pass over a dip, bump or a bridge. This is scary when I am driving along beside an 18 Wheeler. Crossing Railroad Tracks is so distressing and uncomfortable needless to say, It feels like the truck is falling apart. I am afraid for my own safety, but I must drive the 35 miles one way to work five days a week. I have replaced the pump, but now the pump is pumping, but it appears to be something else. The local Dealerships have a reputation of ripping people off, and when I call to inquire or complain I only get a Salesmen who can help by assisting me to trade it in. At this point, with vehicle prices skyrocketing I just this dealership should sale vehicles worth the money they get. Dodge really needs to fix this problem. I have looked on YouTube and noticed this is a very common problem, and in every video the owners are stating how dangerous these vehicles are when the system goes out. It is life threatening to simple drive this vehicle to work in order to make a living to support my family.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437698October 21, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
U Connect 8.4 screen is delaminating causing distracting information to appear on screen. Keeps asking if I want to adjust the clock. If you touch yes, no, or X it will reappear seconds later with an annoying beep and continue over and over. This is a known problem among many Dodge and Chrysler vehicles which they refuse to address if out of their basic warranty. My vehicle only has 21,289 mi. at this time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437658October 21, 2021
STRUCTURE:BODY:ROOF AND PILLARS
The contact owns a 2021 Ram 1500. The contact stated while entering the vehicle, he noticed water leaking into the interior of the rear lamp coming from the top of the vehicle. The local dealer was contacted and informed the contact that the vehicle could be repaired using silicone to fix the failure. The contact was concerned that the repair would not fix the failure. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437656October 21, 2021
UNKNOWN OR OTHER
While driving and making a right turn low speed 10 mph to 20 mph .. the car completely shuts off on me .. happened 2x within 2000 miles of each other . No engine codes or anything . I pull over to the side and put in park and car turns back on. Major safety issue if it happens during high traffic. Others are reporting the same issue with this vehicle and dealer cannot replicate the issue and give the car back and it happens again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437627October 21, 2021
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
On two occasions vehicle has stalled after making a stop and then turning onto another roadway. First incident occurred at approximately 60 miles on odometer on 09/01/2021. Vehicle stopped as stop sign prior to making a right hand turn. When engaging the throttle after the stop, vehicle stalled partway into the turn, and the console indicator stated to place vehicle in park before starting. The emergency brake also engaged. As I was halfway into the turn, traffic was momentarily clear, however, other motorists were approaching. I had to place vehicle in park, release parking brake, and then shift back into drive. The second incident occurred with the odometer at approximately 1816 miles on 10/16/2021. Circumstances were identical with the exception of roadway was in residential area, therefore there was no oncoming traffic when vehicle stalled in intersection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ram 1500