Ram 1500 Complaints

11,877 consumer complaints on file.

#11467711June 6, 2022
ENGINE
The contact owns a 2016 Ram 1500. The contact stated while the vehicle was stationary at a traffic light, the vehicle stalled. The contact stated no warning light was illuminated. The contact was able to restart the vehicle after several attempts. The contact took the vehicle to an independent mechanic however, the mechanic was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 128,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467846June 6, 2022
SERVICE BRAKES
ABS brakes and electronic braking system errors, The components and any error codes are available for inspection. When lightly holding the brake at a light I felt the abs activating in the pedal, again twice while driving within minutes from the first. I’m not a mechanic but I would think not having proper control of your brakes is a safety risk. I have not been to a dealer yet because it just happened and reading online forums it seems to be very common on my truck, hence my belief that a recall is needed. It has not been inspected by anyone yet. The warning lights came on for ABS and traction control along with a service ABS and a service electronic braking system messages. Prior to the messages a few sounds (like the seatbelt unbuckled sound) rang and a few seconds later the messages and the “pulling” feeling in the brake pedal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467879June 6, 2022
TIRES, TIRES:TREAD/BELT
I was driving down a road with no load on the truck at about 35 mph. The front tire blew out. Stopped immediately. The tire had torn all the way across the tread from outside of wheel to inside of wheel. See attached pics. I had a former goodyear employee look at it and he said he thought it was defective. If this had happened at higher speed could have been very bad, could have killed me or others. As it was the tire caused over $2000 damage to the truck - inner fender well and fender etc...These were original tires that came on the truck new had about 31,000miles on them. Still have the tire and it can be inspected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467610June 5, 2022
STEERING
Power steering doesn't work when turning, especially at slow speeds. A recall was done for a problem with circuit board chip, but dealer claims my truck doesn't qualify
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467525June 4, 2022
STEERING
My steering wheel, at high speeds of 60+ mph, would "stick" when turning left, at approximately the 11 to 10 o-clock positions. This stickiness meant the wheel would not return back to center when releasing left turn pressure on its own. It would actually require small amount of force back the other way in which it would "pop" out of the sticky position, causing some very unsafe and scary jerk of the wheels. Both my wife and I experienced it every time the truck was driven on the freeway until we parked the truck due to it being unsafe to drive. I sent the vehicle to the local RAM dealership and they diagnosed it to be an entire "steering rack failure" that would need to be replaced at my cost because the factory warranty time period of 36 months ended, though the mileage period did NOT end as the truck only has 32,000 miles on it. There were no warning lamps or indicators and the truck is 100% stock with no modifications to the wheels, suspension, or drivetrain. The price quoted (not yet the final price) was $4,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467422June 3, 2022
POWER TRAIN, VEHICLE SPEED CONTROL
The contact owns a 2018 Ram 1500. The contact stated while driving 60-65 MPH, the vehicle inadvertently started to decelerate while the contact was attempting to accelerate. The contact stated that after several minutes the vehicle returned to normal driving. The dealer was contacted and notified of the failure but offered no assistance. The vehicle was not diagnosed nor repaired. The manufacturer was not contacted. The failure mileage was approximately 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467328June 3, 2022
POWER TRAIN
MY RAM TRANSMISSION FAILED TO SHIFT GEARS OUT OF FIRST GEAR. THE RPMS WENT TO 3000 TO REACH ONLY 16 MPH. THIS HAS HAPPENED TO ME ON PREVIOUS OCCASIONS. I HAVE 18,641 MILES ON THE TRUCK PRESENTLY. THE SAME EXACT THING HAPPENED TO ME AND RAM WOUND UP REPLACING MY TRANSMISSION AROUND 12,000 MILES. In addition, while making a right hand turn the parking brake automatically engaged and stopped the vehicle in mid traffic. I could not get the parking brake released. Eventually I had to hold down the parking brake button to restart the engine and to move forward to safety. The dealership was able to re-create this problem. The car was starting fine each and every day, however the dealership said that I needed a new battery which caused the problem. There are no red lights or warning signs of a low battery of my dashboard. This incident of almost got me T-boned at an intersection after making a right hand turn.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467140June 2, 2022
FUEL/PROPULSION SYSTEM
I heard a metallic scraping noise from my truck pulled over to inspect the undercarriage. My fuel tank is hanging down approximately 6 inches. Upon closer inspection I see that one of the two metal retaining brackets has come undone. It appears the bracket welded to the frame of the truck has corroded and the metal strap pulled through the deteriorated rusty metal. After doing some online research this is a well-known problem which is the subject of a previous recall (# 18VI6000) by Chrysler. The problem is the recall data from 2009 to 2012 and my truck is a 2013. I called both my local dealership and then the FCA customer care line. Both informed me this is not covered under a recall. My question is; Since this is obviously the exact same problem as many other vehicle owners have experienced and it was covered under a previous recall, what can I do to be compensated and have this problem fixed? The truck is currently UNSAFE to drive. Thank you very much Tim
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467222June 2, 2022
AIR BAGS, POWER TRAIN, UNKNOWN OR OTHER
First Incident was power train failure while attempting to accelerate to merge into expressway traffic the vehicle suddenly revved to high RPMs and wouldn't gain speed acting like the transmission wouldn't shift out of first gear. Had to pull to the shoulder and turn off the vehicle and restart before it functioned properly. With in half an hour received an email the said I'd experienced powertrain failure. I then noticed the service engine soon light on. by the time I got to the dealer the light went out and they refused to look at the vehicle. 10 days later I started seeing warning show up on the display both in the consul and on the Uconnect system. indicating tire pressure and airbag issues. This is the second Vehicle purchase from the same manufacturer and same sale dealership to run such issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466971June 1, 2022
STEERING
The contact owns a 2016 Ram 1500. The contact stated while driving 35 MPH, the power steering assist failed to operate without warning. The contact stated that excessive force was needed to steer the vehicle while driving. The contact called the dealer and manufacturer and was informed that his vehicle was not included in NHTSA Campaign Number: 16V167000 (Steering). The vehicle was not repaired. The failure mileage was 51,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467034June 1, 2022
STEERING
Loss of power steering almost impossible to turn the vehicle. I found this out at highway speed of 70 mph with no warning lights or indicators on the dash h.u.d. Even with certified pre-owned warranty and under 80,000 miles not covered under warranty and spoke with dealership and ram customer care and have been told even though they are aware of the common issue I’m stuck with the bill and they basically don’t stand behind their product.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467043June 1, 2022
VEHICLE SPEED CONTROL, POWER TRAIN, ELECTRICAL SYSTEM
The first sign of a problem was when my touch screen radio would randomly shut off and then turn back on again. As it would get hotter it would happen more often. Then the turn signals would have trouble flickering. The check engine light would show up and I've tried getting that figured out. When I was driving it would tell me "service transmission continue in D. Do not shift or turn engine off until you reach a desired location. You may not be able to shift again until serviced" with a blinking exclamation point. It would occasionally also say "service shifter" and sometimes when I would start it, it shuts off immediately. The worse part of all is when I was driving it doesn't automatically shift gears so I have to pull over and shut the truck off to be able to shift at the speel limit speed. This was all happening repeatedly 6 months ago before I dropped it off at the 2nd dodge dealership. The first one gave up on finding the problem. 1 year later and it's only gotten worse, aside from all the money spent.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466709May 31, 2022
POWER TRAIN
Transmission falling out of gear when transmission fluid temperature under 100 degrees, error message "Shift to P then to desired gear" on dash when slowing to a stop, puts vehicle in neutral and the driver must shift the vehicle into park then put it back in drive to continue. The vehicle can be inspected upon request. This fault is has put me in danger multiple times a day, more notably when slowing to a stop at a red light, the vehicle was still at 12 MPH on the brakes, the light turned green and I had to pull over or get rear ended. The problem has been replicated multiple times by the technicians at my local CJDR dealer, and with live diagnostics the vehicle produced no error codes. I have contacted Ram Cares and they have said they would elevate it to a STARs case but my service advisor said it would be a drawn out process and said I should just get rid of it if I can make my money back. The vehicle has not been inspected by someone employed directly by Stellantis. The problems first appeared a week and a half after I purchased it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466836May 31, 2022
UNKNOWN OR OTHER
The ram 8.4 uconnect screen is delaminating. This causing the screen to "ghost click" everywhere constantly. This includes: randomly calling people, changing radio stations, changing volume, clicking in and out of my map/navigation, changing clock, changing climate control, etc. It is very distracting and dangerous while driving. Its basically unusable and even once it started an emergency call over and over.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466853May 31, 2022
ENGINE, SUSPENSION, UNKNOWN OR OTHER
What component or system failed or malfunctioned, and is it available for inspection upon request? my suspension and also my engine are the first problems that i have noticed while driving this vehicle. How was your safety or the safety of others put at risk? When I drive I am scared to go even the speed limit of 30mph because my suspension makes my car bump aggressively and also there is a loud ticking noise I notice under the hood I have looked up reviews of this vehicle and seen that others have similar complaints for the dodge ram 2014 1500. Has the problem been reproduced or confirmed by a dealer or independent service center?] I took it into palmens dodge dealership and they didn't want to diagnose the vehicle unless the took the engine apart though they said it was better off replacing just by hearing the noise. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Not as far as I'm aware Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? the problem started towards the beginning of the new year
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466875May 31, 2022
UNKNOWN OR OTHER
When accelerating from a stop the vehicle hesitates and takes off very slow which could cause an accident. I’m not the only one that has complained about this defect a lot of people with the eco-diesel are having the same problem and it could cause an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466589May 29, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
Brakes grind at random and brake pedal when pressed goes to the floor resulting in having to let off brake pedal and pump it back up which has caused me to nearly hit vehicles at stop signs, stop lights or heavy traffic. Information center also keeps going out and when that happens my power steering has also went out causing issues with steering.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466493May 28, 2022
ELECTRICAL SYSTEM
Radio will randomly switch sources and volume and speakers. This is very distracting and could cause an accident
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466492May 28, 2022
ELECTRICAL SYSTEM, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Back up camera does not work and screen turns blue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466491May 28, 2022
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
When in tow haul mode the truck will get stuck in 3rd gear. Speed is limited to 30. Very dangerous when towing and on roads that require faster speed. Ram says the hope to fix the software issue sometime. They said do not tow. Affects all ram 1500 with etorque. Recall needed before accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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