Ram 1500 Complaints

11,877 consumer complaints on file.

#11469106June 14, 2022
AIR BAGS
Failed to repair recall, recently received letter in mail stating recalled airbags are in stock and they failed to install them stating that they didn't have the parts and were unable to install them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469171June 14, 2022
ELECTRICAL SYSTEM
There is a problem with the UConnect system where screen delaminating causes the system to be very erratic and make selections on it's own. It randomly selects any of a number of screens and makes selections within those screens causing major distraction while driving. This affects every selectable component including Radio, Media, Climate, Apps, Controls, Phone and Settings. This also takes my desire to run Max AC and instead gives Max Heat! Backup Camera, and many other issues. This is clearly worthy of investigation given the number of complaints I see on NHTSA for these issue. Please make this a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469175June 14, 2022
AIR BAGS, SEAT BELTS
about half a year ago, i noticed the seat belt didn't retract properly, and on occasion, it would lock me into the seat preventing me from moving even though there was no reason for the belt to lock. then a airbag light illuminated on the dash a few weeks ago, on the same day that i was standing still at a traffic light, and i tried to reach for a folder on the passenger seat, when the seatbelt would not allow me to move. So i made an appointment with the ram dealer. they just inspected and tested the truck. The dealer just told me it had something to do with the front outerleft seatbelt assembly. They say the ohms is low and the airbag will not deploy and the seatbelt may not work unless the entire assembly is replaced. I was told this is not covered under warranty, not even the extended warranty i purchased. the car is less than 3 years since delivery, and has 52900 miles on it. I can't believe such a safety issue would not be covered. I believe any car manufacturer should sell a vehicle that has a reliable safety restraint and airbag system, don't you? They tell me the part number is (mopar) #5kp971x9ag
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469221June 14, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2016 Ram 1500. The contact stated while driving at an undisclosed speed and hauling a travel trailer, the vehicle lost motive power with the check engine warning light illuminated. The vehicle was towed to the dealer where it was diagnosed with a non-reading crankshaft sensor tone wheel that had delaminated. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure. The contact related the failure to NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling) however, the VIN was not included in the recall. The failure mileage was approximately 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469242June 14, 2022
STRUCTURE:BODY
My Tailgate Came Open Unexpectedly, while my trailer was hooked up. I was in a development going around a turn very shortly after pulling off from my starting point. The tailgate crushed on the jack, causing significant tailgate damage. I have been In contacts with Turnersville Dodge, and they directed me to Maple Shade NJ Alfa Romeo/ Fiat. I have been on the phone with Them numerous times, as well as sent emails. This has been going on for over a year now. There is an open recall on the tailgate latch for my particular truck. This is the reason that my tailgate came open unexpectedly and caused significant damage. I have mentioned this recall, and I get alerts weekly about the open recall on the tailgate. Nothing is being done. I run a business , and have already had the inconvenience and unsafe operations, ongoing for over a year now. I am extremely busy, and it is extremely frustrating calling and emailing, with no fix in site. It’s insanity.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469206June 14, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
This has happened 3 times at low speed 2-4 mph. I was making a right hand turn and the truck stalled & shut off. Information on the dash told me to put it into park. I stopped & put it into park. The emergency brake automatically engaged. After disengaging the emergency brake, I started my truck up. No issues once I started it back up & resumed driving. It happened twice at a traffic circle in my neighborhood & once as I was turning right at a light. Thank goodness no one was behind me or it would have possibly caused a rear end collision. This issue has not been reproduced by a dealer or independent service center.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469084June 13, 2022
STEERING
Recall VB9/NHTSA 19E-077. Recall is similar to problems with my 2014 Dodge Ram pickup with regard to the electric power steering module over heating code C2210 - And C2217. Causing the electric power steering to fail. Models 1500 Dodge Ram 2013-2019 Are included in the recall. my electronic power steering has been built with a contaminated circuit card assembly also but doesn’t show on my particular Vin number. An has yet to be added to the recall list. After a diagnostic from the dealership at dodge they found the issue to be identified as identical to open recall noted above. Vehicle was in for diagnostic today at the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468971June 13, 2022
ENGINE
The contact owns a 2021 Ram 1500. The contact stated while making a right turn the vehicle shut off and independently shifted into park(P). The vehicle was restarted. The vehicle was taken to the dealer however, the mechanic was unable to duplicate the failure. The key fob was replaced. The vehicle was not repaired. The manufacturer was contacted and the contact filed a complaint. The failure mileage was 15,319.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468877June 12, 2022
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Truck was previously, in the Dodge Ram Dealership, in Glendale, on Brand Blvd. Within 7 days of having my truck "repaired" for SUDDEN AND ABRUPT STOP IN TRAFFIC - Check Engine Light, heater going on by itself, radio-bluetooth connection issues -it was returned with "new computer hardware" and days later June 8th leaving for work not far from my house my truck - ABRUPTY STOPPED WHILE DRIVENG IN TRAFFIC AGAIN! My "case" with customer Care has been REOPENED and my truck is still at the same dealer in service! I was told that a Dodge Durango had the same issue, and it would be looked into by the RAM engineers - The truck has now stopped in traffic twice in a matter of 7 days! I am more than concerned but FEARFUL for my safety and those that ried with me! I do mostly Freeway driving and I am TERRIFED it will STALL AND STOP on me while on the FREEWAY! PLEASE ADVISE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468568June 10, 2022
STEERING
Loss steering while Driving making turn on Freeway. No light indication on Dash ,of failure. Or engine light. No indication of any problem. But no steering. To hard to turn the wheel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468402June 9, 2022
ENGINE
The truck Shut down while driving 5 different times asking to be placed in Park. This creates a hazard as it stops in traffic. The truck restarts and resumes normal operation after these incidents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468188June 8, 2022
POWER TRAIN
The contact owns a 2017 Ram 1500. The contact stated that after her son reversed into the driveway and exited the vehicle, the vehicle started to roll away. Her son then jumped in the vehicle and accidentally depressed the accelerator pedal in his efforts to depress the brake pedal causing him to crash into a tree. The front of the vehicle was severely damaged and the air bags did not deploy. There were no injuries sustained by her son. The contact stated that there was no warning light illuminated. The vehicle was taken to an independent mechanic however, the vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The contact referenced a manufacturer's Recall under U05 associated with the failure. The failure mileage was 71,094.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11468228June 8, 2022
STEERING
while driving my 2013 Ram 1500 down the road the power steering suddenly and totally went out almost causing an accident.There was no warning lights or any other indication of a problem.I had the Truck towed to the Dodge dealership where it was determined that the Electric Power Steering had failed.This is a really bad safety issue as the vehicle is extremely hard to steer with no power assist.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468246June 8, 2022
UNKNOWN OR OTHER, ENGINE
The exhaust manifold screws are broken causing damage to the entire manifold. This is a common issue with Rams known as the “hemi tick” which results in the lifters ticking do to a a design flaw that doesn’t allow oil to properly lubricate the reservoir.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468253June 8, 2022
VISIBILITY
The contact owns a 2019 Ram 1500. The contact stated while driving 70 MPH in the rain, the windshield wipers failed to operate as needed. The contact veered to the side of the road and readjusted the windshield wipers however, the failure reoccurred while driving. The vehicle was taken to the dealer who informed the contact that he would be responsible for the cost of the diagnostic test. The vehicle was not diagnosed or repaired. The contact became aware of NHTSA Campaign Number: c (Visibility) which he associated with the failure. The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not included in the recall. The failure mileage was approximately 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468305June 8, 2022
ENGINE, FUEL/PROPULSION SYSTEM
There is a current safety recall W58/NHTSA 20V-475 that covers certain ram trucks. My trucks vin didn't make the list. My trucked stalled on the interstate and the dealer diagnosed it has the tone wheel delaminated. I'm not sure how the vehicle manufacture or you came up with the VIN list but there are multiple vins that didn't make the list and having this exact failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468322June 8, 2022
UNKNOWN OR OTHER
I HAVE A 2014 DODGE RAM 1500 94000 MILES GAS TANK FELL AND THE HANGER WAS RUBBING AGAINST THE DRIVESHAFT WHICH WAS MAKE A NOISE SO I INVESTIGATED IT WHEN I GOT HOME FROM WORK I HAVE THE SAME ISSUES AS THIS RECALL Part 573 Safety Recall Report 18V-160 :The fuel tank is held in place by a front strap and a rear strap. The front fuel tank strap frame “T -Slot” bracket may corrode permitting the front fuel tank strap to detach. With the front fuel tank strap detached, the fuel tank is primarily secured by the rear strap, however, the front of the fuel tank may be allowed to lower several inches.Description of the Safety Risk : Based upon FCA US’ investigation of this issue, and review of the available information, data, and analysis, and considering approximately nine years of field experience, as well as the audible notice provided to the operator to detect when this condition is present, FCA US has determined that the detachment of the front fuel tank strap in the subject vehicles could potentially allow the front of the fuel tank to make contact with the ground, increasing the risk of a fuel leak. A fuel leak in the presence of an ignition source could result in a fire.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468303June 8, 2022
VEHICLE SPEED CONTROL
The contact owns a 2021 RAM 1500. The contact stated that while driving his vehicle at approximately 2 to 3 MPH, and depressing the brake pedal, the vehicle started to accelerate. The contact stated that the harder he would depress the brake pedal, the more aggressively the vehicle would accelerate. The contact stated that while he was in the drive-thru, the vehicle accelerated into a vehicle in front causing him to crash. The failure occurred on several occasions while in drive or in reverse. A police report was not filed. The contact sustained back injuries and was pending medical attention for an examination related to the impact. The contact stated that he then had his vehicle towed to the dealer, where it remained in their possession. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 8,600.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11467916June 7, 2022
STRUCTURE:BODY
Rear window frame cracked causing water leak. Concerns of having the rear window popping out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468022June 7, 2022
AIR BAGS
The contact owns a 2013 Ram 1500. The contact stated while the vehicle was being driven by a friend into the parking lot at approximately 3 MPH, the two front and side curtain air bags deployed inadvertently and injured the driver's neck. The friend was in the process of taking the keys out of the ignition when the failure occurred. There was a crash data log and air bag warning light illuminated. There was no medical treatment. The contact disconnected the battery and control module so no additional failure occurred. The vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 136,990
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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