Ram 1500 Complaints

11,877 consumer complaints on file.

#11470028June 20, 2022
FUEL/PROPULSION SYSTEM
Driving on interstate 65 mph there was a sudden loud grinding sound from under my truck. I pulled over and found my gas tank hanging . I was able to slowly get to and area where i could safely see what happened after looking at gas tank i found that the front gas strap rusted threw the frame and the full gas tank fell down and was hitting the drive shaft. I was able to jack up the tank and put a strap around it and drive home 183 miles . I was lucky it did not hit the road as the tank was full of gas.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470077June 20, 2022
ENGINE
The exhaust manifold bolts failed a second time, causing and exhaust smell and leak into the cab of the truck. Took it to a dealership who repaired the passenger side only, and now driver side needs repaired. Spoke with RAM only to be told that it is a Known issue but there is no recall, or plan to issue a recall to remedy the issue. There were no warnings by the truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470142June 20, 2022
AIR BAGS, SEAT BELTS, ELECTRICAL SYSTEM
While driving the airbag disabled light, driver seatbelt sensor and auto park disabled light came on. This has been a recurring issue since my purchase in February 2022. I believe this is a safety issue because the airbag may fail to deploy in the event of a collision. The vehicle will be inspected by the dealership it was purchased at on 6/21/22.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469902June 18, 2022
FUEL/PROPULSION SYSTEM
Remedy is not available
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469923June 18, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM
Went to go start the truck one morning and when I got in the truck as soon as I exceeded over 7 MPH it says to service the ABS system and the trailer brake system. I turned off the truck and started it again and it said the system was reporting fine. As soon as I went over 7 MPH again it said to service the abs again. I feel this may be a safety issue because it’s a component that’s needed for every vehicle like mines in the event I need to brake hard to avoid an accident. I can’t have the system say there’s an issue and say it’s ok the next time I start the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469767June 17, 2022
EXTERIOR LIGHTING
The third brake light stays lit even when key is off and gets extremely hot. rear brake lights come on when key is turned on making them indistinguishable from running lights. This happens even if brake pedal switch is removed!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469771June 17, 2022
FUEL/PROPULSION SYSTEM
The filler pipe for filling up gas will not take the gas from gas station filler nozzle you have to constantly engage nozzle it automatically shuts off and then you have to engage nozzle multiple times to fill gas tank. Dealer wanted to replace entire tank and filler pipe for $800.00. You asked what date did this occur it’s every time you put gas into the truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469813June 17, 2022
ENGINE
Truck stalled 4 times in 2 months going less than 5 mph. When driving slow around a turn or at a stop sign, the truck stalls when I give it gas. The emergency brake is automatically engaged and I have to disengage it before I can start the truck. The check engine light and battery light came on. I took it to the dealership (Jerry Ulm) and they could not recreate the problem or see the error codes so they gave the truck back to me. It's happened 4 times since then. Please help, I have two small children.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469784June 17, 2022
UNKNOWN OR OTHER
While trying to leave for work I’ve had multiple days of a hard start or no start issue. The vehicle will attempt to start and either run rough for 2 mins while it catches up or will just shut off and not start again for a few minutes. The blower motor inside the car seems to be not functioning properly, while driving it will increase speed and then slow down, and it will do this for the length of the ride.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469580June 16, 2022
FUEL SYSTEM, DIESEL
The contact owns a 2018 Ram 1500. The contact stated that the vehicle was experiencing hard starts and was making abnormal sounds. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the failure was related to NHTSA Campaign Number: 22V406000 (Fuel System, Diesel). The contact stated that unknown parts were replaced; however, the failure recurred increasingly while driving. The contact stated that while her husband was driving 40-50 MPH, the vehicle stalled inadvertently. The check engine warning light was illuminated. The contact's husband was unable to veer to the side of the road. The contact's husband was able to restart the vehicle and drove to his residence. The vehicle was taken to the dealer. The vehicle was not repaired. The manufacturer was notified of the failure but did not provide any assistance. The failure mileage was approximately 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469665June 16, 2022
SERVICE BRAKES
Abs module that controls abs, traction control, and few other areas dealing with brakes has become disabled since 11/21. Not sure what is going on but doesn’t seem to be of any importance to Chrysler and I’m not sure where else to turn. Seems that a safety issue would be of some kind of importance but apparently once you have driven the vehicle off the lot then it doesn’t pertain to them any more. Several attempts with the dealership to get repaired and attempted to contact Chrysler to no prevail…I am no a dealership so I am unable to obtain any information. Asking for assistance in why it’s so difficult for Chrysler to get parts in 8 months. After contacting dealer they are telling me it is no guarantee to get parts before 8/1/22. Brakes…vital for safety on highways wouldn’t you think?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469684June 16, 2022
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Purchased my 2016 Ram 1500 Crew Cab 4x4 SLT Big Horn June 2019. At that point the previous owner had the truck in the shop and while there it was diagnosed that the fuel pump failed. About January 2020 I stated having the famous Hemi Tick but not all the time. I'm very ocd on all maintenance of my truck, witch I or my husband and son; both certified diesel mechanics. I only run Valvoline Full Synthetic 5w-20 oil and a K&N Oil Filter and is changed before the 5k mark. Fast forward to Oct 2021 truck starts not wanting to start, Tick is very very loud and does it warm or cold does not matter. At times would not even start. Send it to the local dealership, with CEI on, they diagnosis as 4 manifold studs are broken, 800 bucks later they are replaced. But only 4, supposedly two on each side. Get truck back, drive maybe 5 miles CEI back on. Truck running as if it has no power, getting no fuel. Was able to get it home, called dealership next morning took truck back. This happened mutiple times. Called the main dealership in Edmond, Oklahoma in an attempt to get someone to figured out why I kept getting told my truck was fixed and it was not. Come to find out after 3 months in the shop the fuel pump yet again failed. Now, there is a recall and my vin is not included but yet I have had TWO failed fuel pumps. And now June 2022 I have the famous Hemi Tick again. To witch I can only guess is the other manifold studs that they for some dumb reason did not replace when they should have.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469520June 16, 2022
FUEL/PROPULSION SYSTEM
The front fuel tank strap pulled through the frame mount which was highly corroded, causing the front of the fuel tank to drop significantly down and be held up only by the rear hanger strap and rubber fuel line. I heard a noise underneath after filling the tank and looked to see the fuel tank hanging way down. If this had dropped further or been hit by a road imperfection while driving it could have resulted in significant fuel leakage, and fire or explosion. I contacted the local dealer who said this was nothing they could repair. I contacted FCA Customer Care who infomred me I was out of warranty and they would not help. The same issue has been recalled on 2009-2012 RAM 1500 trucks under #U04 (Part 573 Safety Recall Report 18V-160). The bracket accumulates water and has no drain hole, resulting in long term corrosion. I have read of many other instances of this failure on RAM forums. My local repair specialist confirmed the issue and created a work around to secure the tank, but it is not a factory level solution. Repair cost was $1,066.28 including towing, but again, this is not a factory level solution. Pictures of my rusted strap mount and tank dropped down attached.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469534June 16, 2022
SERVICE BRAKES, ENGINE, POWER TRAIN
Tow haul mode causes vechical to be stuck in 3rd gear which is very dangerous on highway because of speed limit. Ram case manager clarice McDonald case 82922734 advised me to operate the vechical in all conditions without tow haul mode on. They have no fix. The owners manual states it is dangerous and can damage the vehicle if you do not use tow haul mode when carrying heavy weights. Ram is advising customers to not use a feature in the vehicle that makes towing safer and is required per the manual for heavy weights. It is very dangerous having a manufacture advising customers to tow without the use of tow haul mode. Recall required asap.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469329June 15, 2022
STEERING, ELECTRICAL SYSTEM
The Electric Power Steering (EPS) system went out while turning. Making the turn hazardous as the wheels were impossible to rotate. This has happened multiple times and without warning. Happens both turning left and turning right and will occur when tires are straight as well. My safety and the safety of others were put as risk and continue to be at risk with this vehicle and others like it on the roads. The problem has been stored in the trucks CPM and pulled by the dealer to verify the accident occurred. I was informed nothing can be done since no recalls pull up with my particular VIN number. It has not yet been inspected by police or insurance. The "EPS!" message occurred as the steering was out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469337June 15, 2022
FUEL/PROPULSION SYSTEM, ENGINE
2014 RAM ECO DIESEL. THE HIGH PRESSURE FUEL PUMP FAILED ON THE INTERSTATE WHILE PASSING A SEMI TRUCK. THIS FAILURE SENT METAL THROUGHOUT THE ENTIRE FUEL SYSTEM TO INCLUDE; INJECTORS, FUEL LINES, FUEL RETURN LINES, FUEL RAIL, AND FUEL TANK. THE TRUCK IMMEDIATELY WENT INTO LIMP MODE, THEN A CHECK ENGINE LIGHT APPEARED AND FINALLY A LOW OIL PRESSURE LIGHT. NO OTHER WARNINGS OR SYMPTOMS APPEARED PRIOR TO FAILURE. I PULLED ON THE INTERSTATE IMMEDIATELY AS THE TRUCK HAD NO POWER. ALL OF THIS HAPPENED WITHIN 30 SECONDS OR SO. I WAS FORCED TO QUICKLY MOVE TO THE SHOULDER AND MOVE OUT OF THE TRUCKS WAY AS MY VEHICLE WAS EMITTING SIGNIFICANT WHITE SMOKE OUT OF THE EXHAUST. THE ISSUE IS CONFIRMED WITH A RAM DEALER IN BOZEMAN MT. AWAITING PARTS THAT ARE CURRENTLY ON BACK ORDER. BEEN 2 MONTHS ALREADY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469347June 15, 2022
ELECTRICAL SYSTEM:HORN
2013 RAM 1500. CONSUMER WRITES IN REGARD TO DELAY WITH THE HORN. THE CONSUMER STATED THE HORN HAD A SIGNIFICANT DELAY BETWEEN BEING PRESSED AND BEING HEARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469368June 15, 2022
STEERING
- There's a malfunction with the rack and pinion resulting in the steering wheel to get stuck in a position while traveling at highway speeds. When making a lane change or a left bend at speeds above 45mph, the steering wheel is sticking at about 20-30 degrees from the top. This results in jolting to overcorrect the steering and get the steering components unstuck. - The component is available for inspection upon request. - The problem is currently being looked at by the dealer, but I have not sought for them to reproduce the problem. - No official inspection has been performed, yet. - No.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469392June 15, 2022
STEERING
The electric power steering failed. I was not able to safely turn my vehicle. It is a safety issue because I could have easily injure or killed myself or anyone that I crashed into. The issue is known to happen in this vehicle. There was a warning light that came on saying to service the power steering. The manufacture is not making the part to fix this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469101June 14, 2022
UNKNOWN OR OTHER
Rear sliding window frame cracks causing potential water leaks and mold if not corrected has been reported by multiple people of this happening to this vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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