Ram 1500 Complaints

11,877 consumer complaints on file.

#11466402May 27, 2022
BACK OVER PREVENTION
The contact owns a 2018 Ram 1500. The contact stated that while driving in reverse, the Back Over Prevention camera failed to display an image, creating a visibility hazard. Additionally, the reverse camera screen would erroneously display an image while driving forward. On several occasions, while the ignition key was removed from the ignition and the vehicle was turned off, the reverse camera activated and displayed an image. The cause of the failure was not determined. The manufacturer and local dealer were notified of the failure. The contact was informed that the vehicle was not included in the NHTSA Campaign Number: 18V398000 (Back Over Prevention). The contact indicated that the vehicle had experienced the failure listed in the recall. The approximate failure mileage was 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466468May 27, 2022
ENGINE
The vehicle developed a ticking noise that was diagnosed by a certified mechanic as being a defective cam and lifter assembly. The engine was at risk of locking up and if not corrected, could have happened on any roadway. The only corrective action for this problem was to replace the engine. I consulted several mechanics in my area and all of them refused to simply rebuild the head. Instead, they all insisted that the engine be replaced. I did so at the cost of $9000. This needs to become a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466313May 27, 2022
ENGINE
Cam and lifters are a common problem on the 13-20 (maybe 21-present too) ram 1500s with 5.7L Hemi. I see this happen all the time with these trucks under 100k miles and even under 50k miles. I don’t think it’s the cam and lifters. I think the problem is more oil starvation type situation. And when they go out it’s costly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466389May 27, 2022
ENGINE
exhaust manifold cracked on both pass/driver side replaced at dealer now cracked again 85k miles don't pull or haul anything
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466212May 26, 2022
ENGINE
The contact owns a 2017 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The vehicle was not able to restart. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The vehicle previously had the throttle position sensor, fuel system, water pump, and engine replaced at the dealer. The failure mileage was approximately 168,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466213May 26, 2022
ELECTRICAL SYSTEM
The 8.4 inch navigation screen in the center cluster. This issue is available for inspection. The touchscreen is delaminating. As this thin film independently pulls itself away from the surface behind it, the screen behaves as though a person is pressing the buttons. This issue has rendered the navigation screen unusable because as soon as one makes a selection on the screen, another and many other selections are pressed immediately thereafter. Currently, the pressure seems to be focused on the Sirius XM selection and so it just continuously is pressed. However, yesterday while leaving work for the day, the screen selected a person from my contact list and placed a phone call, catching me off guard, as I did not initiate the phone call. There is a function to dial 911 on this Uconnect platform and so it is only a matter of time before my pickup decides to contact 911 without my knowledge or need/desire. An unexpected phone call to a contact or let alone 911 emergency dispatch would serve as a distraction to any driver and may lead to a serious accident. The navigation function of the screen is not usable because as soon as one tries to input an address or select a location, the screen makes its own selection. Attempts to correct this are fruitless. If one needs directions to a location, maybe hospital or emergency room (listed as options on the Uconnect platform), this screen is rendered completely unreliable. Also available on the screen is the ability to adjust the climate control. We did experience this on a road trip recently and the screen kept changing our climate selections. Changes made, quite rapidly, between the upper vents, the lower vents, and defrost all while changing the temperature and speed of the air delivered. Imagine driving in 100+ heat and you are unable to maintain a cool interior cab, especially if young children are on board. This Uconnect navigation screen was a selling point but is now a potential dangerous liability.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466223May 26, 2022
STEERING
The contact owns a 2013 Ram 1500. The contact stated while driving 70 MPH, the vehicle lost power steering functionality. The contact was able to safely drive to work. There was no warning light illuminated. The contact drove to an independent mechanic and the vehicle was diagnosed with a faulty electric power steering. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 255,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466247May 26, 2022
ENGINE
The contact owns a 2019 Ram 1500. The contact stated while driving 25 MPH, several unknown warning lights illuminated and the vehicle stalled. The contact stated she was unable to activate the hazard lights. The contact was able to restart the vehicle and drive to her destination. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 82,682.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466263May 26, 2022
UNKNOWN OR OTHER, AIR BAGS
The antenna on the posterior roof began leaking, causing extensive damage to the headliner, including the fabric around the rear airbags. Unknown level of destruction to the airbags. It is available for inspection upon request-Photos are also available. The vehicle has not been inspected by other entities at this time. A recent thunderstorm occurred and the headliner was immediately identified to have been damaged/stained. The dealership was contacted to see if this would be covered as a manufacturing defect, however there were no open recalls and the cost was expected to be paid by the customer. Upon self assessment, the leak was identified to be coming from the antenna. No applicable warning lamps or messages to include.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466074May 25, 2022
STEERING
The contact owns a 2013 Ram 1500. The contact stated that while at a traffic light and attempting to turn left, the vehicle lost power steering functionality. The contact stated that the failure was intermittent. There were no warning lights illuminated. The contact referenced NHTSA Campaign Number 19E077000 (Steering) as a possible solution to the failure. The contact pulled over to the side of the roadway and had the vehicle towed to the dealer. The vehicle was diagnosed with a defective circuit card assembly on the electric power steering. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 172,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466091May 25, 2022
VISIBILITY/WIPER
wipers arms keep coming loose and disconnecting. Spoke to Ram representative and they state that Safety Recall W25 / NHTSA 20V-208 does not include my VIN. Until more people complain about having the same safety problem they will not address issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466112May 25, 2022
ENGINE, FUEL/PROPULSION SYSTEM
While driving at slower speeds, the truck unexpectedly stalled and emergency brake engaged. The car behind us had to slam on their brakes due to the unexpected stop. There were no prior warning lights, messages, or symptoms prior to the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466039May 25, 2022
POWER TRAIN, ENGINE, FUEL/PROPULSION SYSTEM
Was sitting at a light (auto engine shut-off was on). When the light turned green, lifted off the break to push the gas to go. Truck shut off, all lights on the dashboard lit up and truck was automatically shifted into park with emergency brake on. Attempted to restart the truck several times. Truck finally started after 8th attempt. Was able to put into drive and made it home. Truck now has check engine light on. Checked the app for an error code. Says: Powertrain Engine Malfunction on May 25th, 2022 @ 0920am. EOBD/Injection System Failure. Reading online, seems like this is a common safety error and has caused accidents by instantly throwing the vehicle into park without warning and leaving the vehicle inoperable at times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465900May 24, 2022
AIR BAGS
The contact owns a 2015 Ram 1500. The contact received notification of NHTSA Campaign Number: 21V632000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465931May 24, 2022
STEERING
The contact called on behalf of his son who owns a 2016 Ram 1500. The contact stated while his son was was driving approximately 55 MPH and making a turn, the steering wheel became difficult to turn. There were no warning lights illuminated. The vehicle was taken to a local dealer who diagnosed the vehicle with electric power steering assist failure. The vehicle was not repaired. The manufacturer was notified of the failure. The contact related the failure to NHTSA Campaign Number: 16V167000 (Steering). The approximate failure mileage was 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465677May 23, 2022
ELECTRICAL SYSTEM
My touchscreen has been delaminating over the past year or so and has now begun making random selections when driving. This is extremely distracting as it will often make phone calls on its own. I have not been able to confirm if there is a recall on this particular issue but it appears to be a widespread issue. Any assistance would be greatly appreciated. Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465696May 23, 2022
STEERING, ELECTRICAL SYSTEM
Service Power Steering warning came on and there was no ability to move the wheel without a great deal of effort. I needed to make an appointment and couldn't even get out of the driveway due to the lack of power steering and turn radius. Major issue for us as the truck is rendered useless during cooler days up to 80 degrees F. This is a vehicle that I do not feel safe in, let alone put our infant in a "very safe vehicle" to drop off or pick up from daycare where the steering wheel feels locked up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465730May 23, 2022
STEERING: STEERING WHEEL/HANDLE BAR
The contact owns a 2014 Ram 1500. While driving approximately at 70 MPH, the contact stated that following a highway turn to the right the steering wheel felt loose. The contact used the steering wheel lever downward and felt that the steering wheel was still loose. The contact used the steering wheel adjusting lever again to lift the steering wheel back up when the entire steering came off in the contact's hands. The contact stated he did not notice any warning lights being illuminated. The contact advised that the vehicle crossed two lanes of traffic barely avoiding a collision. The contact stated that he was able to safely stop the vehicle before crashing into the highway barrier wall on the left. The contact said he felt great fear and suffered a panic attack due to the failure. Medical attention was not sought and he was able to reattach the steering wheel back onto the column. The contact stated he drove the vehicle to his residence. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 120,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11465732May 23, 2022
ENGINE
Vehicle engine stopped suddenly on highway while traveling 50mph. Dash message was about service electronic throttle system. Vehicle coasted to a stop without power steering or brakes. Vehicle would not restart and was taken via Wrecker service to the dealership. Tone Ring failed along with crankshaft position sensor. There are two recalls (W58 and W68) dealing with this issue for other VIN numbers in the 2014 model year. Chrysler is not acknowledging that this issue also applies to my vehicle and isn't covering the tone ring under the recall or warranty. This should be investigated as a broader application of the W58 and W68 recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465751May 23, 2022
STRUCTURE:BODY:DOOR
The contact owns a 2022 Ram 1500. The contact stated that there was a failure with the passenger’s door causing the door was not close completely. The contact stated that there was a gap between the door and the body of the truck. There was no warning light. The vehicle was diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 2,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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