Ram 1500 Complaints

11,877 consumer complaints on file.

#11473396July 11, 2022
VEHICLE SPEED CONTROL
Cruise control stops working. It is not a fuse per dealer maintenance services. It is the steering column wiring harness for the cruise control and they reported that they see this issue a great deal in the RAM trucks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473474July 11, 2022
ENGINE
On start up makes a ticking noise. Upon further investigation noticed broken studs on exhaust manifold bolts. This causes an exhaust leak which may lead to possible fire.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473325July 11, 2022
ENGINE
My truck just stalls while driving. It's happened several times but yesterday was the scariest. I turned left onto a fairly busy road only to notice I had a message on the screen to turn on the truck. Since we were rolling at 3-4mph, I switch into neutral and hit the start button which started the engine. At the next red light, the engine turned off and the emergency brake applied itself. The car behind me almost hit us because we were parked at a green light now. I quickly got it started and pulled over. There were no warning lights or messages. The dealer doesn't know what the issue is. Truthfully I'm a little concerned with my families safety while driving this truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473195July 10, 2022
VISIBILITY/WIPER
The drivers side sun visor will break loose in its mount and drop into the drivers line of vision without warning if the right holder is not engaged. It dropped on me while turning westward onto the evening sun. It completely blocked my view of the road and oncoming traffic. I had the visor open and hanging low as possible due to the evening sun.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473049July 9, 2022
ENGINE
Exhaust manifold warped causing manifold bolts to break causing bolts to break. Dodge dealer Mechanic from dodge stated this has been a common reoccurring problem and has done hundreds of repair for this. It has occurred so many times there is a special tool made specifically for this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473130July 9, 2022
AIR BAGS
Was in an accident on 7/8/2022. A vehicle pulled out in front of us and the speed we was traveling at was 45 mph at the time of the impact and airbag’s did not deploy.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11472899July 8, 2022
FUEL SYSTEM, GASOLINE
The contact's husband owns a 2014 Ram 1500. The contact stated that the fuel level warning light would intermittently illuminate on the instrument panel. The vehicle was taken to a dealer however, the mechanic was unable to determine the cause of the failure. The vehicle was then taken to an independent mechanic where the mechanic informed her that the fuel tank strap had rusted and needed to be replaced. While driving 25 MPH, the fuel gauge “sensor off” message was displayed on the instrument panel and the fuel gauge began fluctuating from Empty to Full. The independent mechanic informed her that there was an unstated recall on the vehicle and referred her to a dealer. The dealer and manufacturer were notified of the failure and both informed her that there were no recalls on the vehicle. The vehicle was not repaired. The failure mileage was approximately 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472711July 7, 2022
ELECTRICAL SYSTEM
The TIPM failed, & has been failing The vehicle just died in a traffic lane. There were no warnings or ability to avoid any incident that could happen from being stranded in a travel lane. Being stuck in a travel lane is extremely dangerous. The part is not inspectable, Ram seen fit to create an issue with the design of the TIPM that can easily be avoided. The vehicle gives no warning
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472805July 7, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL
...The component that failed is the ABS and traction system, the hitch brake system and the cruise control also stopped working, all this abs and traction system when it stops working can cause the vehicle to not move have correct performance in its braking and skidding system, which can be dangerous, especially in severe rainy and humid climates. I took the car for inspection to the dealer in naplenton in kisiimmee fl and the diagnosis so far is that it has damage to the abs module and the abs pump, which must be replaced and whose price for parts and labor is around 1615 $ with a tendency to increase according to the dealer, so far I only have the diagnosis and quote of the arrangement, since the parts take around 7 days to be available. Yesterday I contacted the FCA inquiring about the warranties of the car on these parts and about an extended warranty that they had offered me in the past tense due to other damages that I had previously in the vehicle with other parts, I did not get a response from FCA about that warranty and The dealer tells me that I do not have any warranties to cover this repair, so I will have to put it out of my pocket. It should be noted that my truck is from 2015 and it is a work vehicle and it only has 54,000 thousand miles, that is, it is a truck that has been given the use and exploitation for which it is designed .... thank you very much
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472656July 7, 2022
STEERING
We driving down the highway in state of Idaho. When all of a sudden steering wheel when out of control. My mom could not control it. The steering wheel was go super fast side to side . When ended up going on the side of the highway.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11472667July 7, 2022
ENGINE, FUEL/PROPULSION SYSTEM
Truck died (stopped) completely crossing a highway and couldn't move it from oncoming traffic without disabling electronic gear shift manually. No prior indication that there was an issue. It just stalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472669July 7, 2022
STEERING
The contact owns a 2014 Ram 1500. The contact stated that while driving approximately 65 MPH and hauling a 30-foot-long travel trailer, the power steering malfunctioned, causing the steering wheel to become difficult to turn in either direction. During the failure, the service power steering message was displayed. The driver was able to maneuver the vehicle to the shoulder and stopped the vehicle. After turning off and restarting the vehicle, the vehicle operated as normal. However, five days later the failure recurred as a permanent failure. The vehicle was towed to the local dealer who diagnosed that the electronic power steering gear and rack and pinion had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472557July 6, 2022
POWER TRAIN, ENGINE
The contact owns a 2020 Ram 1500. The contact stated while driving approximately 25 MPH, the transmission erroneously shifted to the park(P) causing the vehicle to abruptly stop and independently turn off in the middle of the road. After restarting the vehicle, the vehicle operated normal; however, later the failure recurred with the check engine warning light illuminated. The contact stated that the check engine warning light remained illuminated. The cause of the failure was not yet determined. The local dealer was contacted and a service appointment was scheduled. The manufacturer was not yet contacted. The failure mileage was 47,767.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472567July 6, 2022
ENGINE
ENGINE FAILURE: The engine is currently available for inspection. While driving approximately 50 mph, the engine quietly shutdown. The truck was immediately towed to a nearby Chrysler Dodge dealer and a tech tore the engine apart and claimed the #8 cylinder is bent, which caused catastrophic damage to the engine. No manufacture rep, police, or insurance rep or anyone else has inspected the engine so far. For almost a year, following a significant warrantied repair, a CHECK ENG light continued to illuminate. The same dealer (Jim Browne Chrysler Dodge Dade City, FL) the truck was towed to had previously completed a major warrantied repair to the engine. And the dealership reps continually claimed (at least 12 times) that the light was a "ghost" error code from the previous repair and that it wasn't anything to be concerned with. Since no additional repair was made, the dealership did not document a single one of the service calls regarding the 12 or so CHECK ENG light service visits. Jim Browne refused to repair the engine, because the vehicle now has approximately 5000 more miles on it than is covered by the 60,000 mile drivetrain warranty. A dealership rep also called their manufacturer rep and was told they were not interested in repairing the faulty engine. The vehicle has never towed a heavy load, never been loaded down with anything heavy, nor has it been used off-road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472254July 4, 2022
SERVICE BRAKES
On May 16th 2022 I was driving my truck when the ABS LIGHT, TRACTION CONTROL LIGHT , EMERGENCY BRAKE LIGHT came on and my cruise control stopped working. I put a code reader on it and it gave me 220049, ABS system. To narrow it down to a component I had to take it tp a Dodge service. For $138 they told me it was an ABS Module internl failure. They said they could get me one for $1200, but it would take 6 months. Back logged due to covid. I came back home and tried to find one, no luck nobody had any available. So i found a company in GA that repairs them. I sent it in and had it repaired for under $300. When I got it back I installed it and it worked for less than a month. I started doing some research, looks like the reason there are no ABS Modules available is because everyone is having problems with the ABS Modules and it started well before covid. My truck only has 62,000 miles.on it as well as a lot of other trucks having problems. I know the brakes will continue to work if the ABS Module goes out but you lose traction control. If this is such an issue? Dodge should own up to the problem and send out a recall and fix then known problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472188July 3, 2022
ELECTRICAL SYSTEM
/ Mfg communication number 23-016-21 Associated pdf from Ram: https://static.nhtsa.gov/odi/tsbs/2021/MC-10194060-9999.pdf Water leak rear of cab rear seat or headliner NHTSA ID numbers 10193998 and 10175683 / Mfg communication number S2023000024 Rev A Associated pdf from Ram: https://static.nhtsa.gov/odi/tsbs/2021/MC-10193998-9999.pdf On my 2019 Ram 1500 5.7 etorque VIN #[XXX] FCA well knows this manufacturer defect is a common problem and they've got a TSB on it However, they feel a leaking window/roof does not pose a safety concern so there isn't a recall for it. For Etorque models this absolutely IS a safety concern!! There's a potential for the leak resulting from a manufacturer defect and they're actively repairing that very issue on my truck. This defect is known to cause the rear seat area to accumulate water/moisture.This leak is a known issue, then shouldn't the etorque system (48 volt battery) be shielded from the potential risk of water exposure? This is a 48 volt battery. Water and electricity together could cause multiple safety issues.There could be a short or electrical or computer failure.. Shutting the vehicle down while driving or worse yet starting a fire inside the cab of the truck causing possible multiple injuries or fatalities! THIS PROBLEM IS DANGEROUS!! It should be recalled and reengineered BEFORE injuries or fatalities occur!! Please do the right thing and initiate a recall with this dangerous problem so etorque model drivers are SAFE and I, a disabled veteran, can can get reimbursed for the $1422.98 that the dealer charged me for unnecessary parts and labor this FCA manufacturer mistake cost me. Regards [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472137July 2, 2022
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
For my 2021 Ram Laramie 1500 the Auto Park engages on its on at random times. This has happened to me twice in the last 2 moths. No doors have been open and any passenger in the car has the seat belt engaged. Once it happened when no one but me was in the vehicle, the second time was with my family in the car. Fortunately it has only happened while leaving the neighbor hood and going less than 25 MPH. Each time, this happens, the AutoPark has been engaged and the light above D is flashing. While this is a neat safety feature it shouldn't happen while I'm driving and belted in.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472021July 1, 2022
STEERING
The rack and pinion which is electronic failed and caused me to crash because it could not steer. There are 1500 plus other vehicles waiting for the same part. Which you can't get a new one because they are on back order. But with that many vehicles waiting for the same part it should be a recall on them.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11471989July 1, 2022
ENGINE, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Vehicle stalls randomly while driving and automatically applies the emergency brake. Stalling randomly and applying the emergency brake in the street/highway with traffic is dangerous and unsafe. This is our primary vehicle and the dealership has been unable to recreate the stalling. The vehicle has been to the dealership twice for the stalling but the problem is still unresolved. The stalling started randomly in March-April 2022. The dealership was notified and vehicle taken in for multiple services. Problem still not solved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471834June 30, 2022
ENGINE, FUEL SYSTEM, DIESEL
The contact owns a 2014 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the vehicle made abnormally loud noises and then stalled. The vehicle was towed to the dealer where it was diagnosed that the engine needed to be replaced due to fractured rods. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was 71,735. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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