Ram 1500 Complaints

11,877 consumer complaints on file.

#11475481July 23, 2022
ENGINE
It has the 5.7 hemi, well it's always had a hemi tick, well one day I tried accelerating threw an intersection where it stumbled and died, another car almost hit but luckily he was able to stop. Come to find out the lifter has eating my cam lobe to the point where it's missing on one cylinder. I've did some research and it seems like a very common saftey problem, that seriously needs to be addressed, along with the exaughst manifold bolts that breaks, and can cause a fire do to the exaughst leak.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475245July 22, 2022
STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID
2015 RAM 1500. CONSUMER WRITES IN REGARD TO DEFECTIVE POWER STEERING UNIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475107July 21, 2022
Carry Handle, Shell, Base, Insert, Padding
Thursday, July 21, 2022 11:46 AM The foam that is minimally-glued into the headrest popped off of the shell after a couple months of use. We were able to hold it in place with the fabric cover for several months. Then, the foam began slipping and ultimately cracked in half. We were unable to keep it in place after that. We have photos of the damage. The seat has been destroyed per the request of the manufacturer. Once the headrest is raised above the level of the outer seat shell, any amount of pressure or holding onto the headrest causes it to bend and flex. I believe this allowed the headrest foam to pop off. Without the foam in the correct location, there is not appropriate padding for the child's head in an accident. A report was made to Chicco. Though outside of the warranty period, Chicco replaced the seat.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475155July 21, 2022
STEERING, STEERING:RACK AND PINION
The contact owns a 2017 Ram 1500. The contact stated that while her granddaughter was driving at slower speeds, the steering wheel seized with the wheels turned to the left. The vehicle was towed to the local dealer where it was diagnosed that the rack and pinion needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure but no additional assistance was provided. The failure mileage was approximately 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474934July 20, 2022
STEERING, AIR BAGS
The contact's daughter owns a 2014 Dodge Ram 1500. The contact stated while driving at 55 MPH with her children sitting in the front passenger and rear passenger seats, the vehicle in front of her stopped inadvertently. The contact's daughter depressed the brake pedal and attempted to quickly veer to the side of the road to prevent her vehicle from crashing into the vehicle in front of her. However, the steering wheel locked and the vehicle crashed into the rear end of the vehicle in front of her. The air bags failed to deploy. The message "Malfunctioning Steering" was displayed. The bumper and front grill of the vehicle detached. The contact's daughter sustained bruises and soreness all over the body. The contact was unsure whether his grandchildren sustained injuries. The passenger of the other vehicle did not sustain injuries. A police report was filed. The contact's daughter was taken to the hospital with the assistance of emergency units. The vehicle was towed to a tow yard. The vehicle was then towed to the contact's residence. An unknown Dodge dealer was notified of the vehicle but provided no assistance. The manufacturer was notified of the failure and a case was opened. The contact was awaiting a call back from the manufacturer. The vehicle was not diagnosed or repaired. The failure mileage was approximately 100,000. The VIN was not available.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11474663July 19, 2022
STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID
2019 DODGE RAM. CONSUMER WRITES IN REGARDS TO POWER STEERING ISSUES. THE CONSUMER STATED THERE WAS A RECALL CONCERNING THE POWER STEERING GEAR, BUT THE VEHICLE WAS NOT INCLUDED. THE CONSUMER BELIEVED THE VEHICLE SHOULD BE INCLUDED IN THE RECALL AS IT WAS EXPERIENCING THE SAME FAILURE. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT OFFER ANY ASSISTANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474636July 19, 2022
STEERING
While driving my vehicle a message came up stating (service Power steering) at which point I completely lost power steering. This almost caused an accident as I was towing 6500lb boat/trailer and had little to no control with my steering. The power steering lost function twice and after letting truck set for couple of hours the power steering functioned again. Note this is a Electric Power Steering (EPS) I am 2nd owner and vehicle is under mfg warranty but when I dropped it off at Dodge Dealership I found out that the truck was in at 5000 miles due to same issue and the rack and pinion was replaced. This issue has reoccurred at 8885 miles and poses a definite safety issue. . I am waiting for follow up from the service department to advise what the issue is, however after researching on line found this has been a common issue and I have not seen any recalls on the rack and pinon and EPS Power steering.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474540July 18, 2022
FUEL SYSTEM, DIESEL
The contact called on behalf of his wife who owns a 2014 Ram 1500. The contact stated while his wife was driving approximately 15 MPH, the vehicle hesitated and stalled. The contact stated that several unknown warning lights were illuminated. The contact was unable to restart the vehicle. The vehicle was towed to the dealer. The dealer diagnosed a failure with the fuel system. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign Number 22V406000 (Fuel System, Diesel). The approximate failure mileage was 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474628July 18, 2022
ENGINE
Vehicle is burning anti freeze off and dealer can’t find cause because of no recall on the vehicle. Vehicle smells like antifreeze all the time when running. This has been going on for months now but got really bad this last weekend.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474386July 17, 2022
SEAT BELTS
Passenger seatbelt in front will not latch happened this spring. The car dealership had my truck for 3 weeks the begining of June to clean exhaust filter and find out why every warning light on the dash was on and did not fix the seatbelt or the other two recalls according to what I pull up with my vin. I have 4 children aged 4-12 this is unacceptable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474296July 16, 2022
STEERING
POWER STEERING GOES OUT WITH NO WARNING LAMPS OR MESSAGES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473824July 14, 2022
UNKNOWN OR OTHER
Power locking Tailgate opened while driving. This has happened a dozen times since I’ve owned the truck including the highway and local roads.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473874July 14, 2022
SERVICE BRAKES, UNKNOWN OR OTHER
My ABS Module light came on, along with my traction control and emergency brake light and my cruise stopped working. I took it to the dealer and they said it was an ABS Module, but it would be six months before I could get one. There are no ABS Modules available, evey dealer I have called has some but they can't sell them. My question is, why are there none available. The dealers say they are a known problem and with losing traction control it seems to be a safety problem, yet there is no recall on them. My truck is drivable, but not safely without traction control. Can someone look into this?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473895July 14, 2022
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
I buy the vehicle with a altered odometer, in Puerto Rico. Have a lote of issuse. I have all the ividence to prove it. The place have 2 vehicle more to sale with the same millaje, a ford 150, and a chevrolet. White wiht 60,000miles. I want to know you send a investigation in the place or person. I think other People buy other vehicles whit the same dealer
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473912July 14, 2022
FUEL/PROPULSION SYSTEM
Gas tank strap broke
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473933July 14, 2022
AIR BAGS, ELECTRICAL SYSTEM
I was in two separate major accidents and the airbags did not deploy. I got injuries due to this. They have been looked at by shops when repairs were made. No indication before or after of any kind regarding air bags.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11473930July 14, 2022
UNKNOWN OR OTHER
The Map installed by the factory in my new 2021 Ram truck displays incorrect speed limits at times. This is dangerous as it always shows 55mph even in a 25mph zone when it is malfunctioning. If you are in an unfamiliar area, and have not passed a physical speed limit sign, this incorrect information could cause a wreck if there are sudden curves or other dangers on that road. Ram refuses to fix under warranty saying it is third party software. I contacted the software company and was told that they have no warranty on their defective software and I would have to buy a new map for $149 and see if that fixes the issue. I questioned her further as she had said "see" if it fixes it and she said the speed limits that their software shows are not always correct and should not be relied on. She could not guarantee the new download would be correct. I am not sure how many accidents may have been caused by this defect but I would like this investigated and at the least make them add a prominent warning message that comes up anytime you activate the Navigation screen. At least that way the consumer would know not to rely on the info being presented to them as they drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473789July 13, 2022
UNKNOWN OR OTHER
Truck caught on fire
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11473492July 12, 2022
ELECTRICAL SYSTEM
The touch screen on my Dodge Ram has failed. A quick google search shows this is a widespread problem among all Chrysler vehicles. This is a safety issue as most of the controls for the vehicle are accessed through this screen. Further, it causes my radio to consistently change stations, turns the volume on my raid to max randomly while driving with scares me every time it transpires. I can not access any emergency services. The vehicle randomly shuts off even though it’s new. The screen randomly turns off while using it. It gets stuck on backup camera while driving or shuts the backup camera off during use. It changes the climate control consistently while driving. Turning on the heater to max when it’s 109 outside or flipping on the ac when it’s freezing. I can’t use the manual controls because the touch screen overrides them. I am constantly having to push buttons on this screen while driving to turn the volume down, but it keeps slamming back up to max with no way to stop it. I have to stop random emergency calls when it decides to make them, or control unbelievable climate conditions constantly changing while driving. If this isn’t an emergency issue that has possible grave consequences for drivers, idk what is. It is undoubtedly a safety hazard and the manufacture does not care. It is obviously a major flaw or design issue by the manufacturer and for public safety, there undoubtedly should be a recall on this. It’s not an issue of just being able to use the radio. What this screed controls, and what the defect is causing is a massive safety issue being ignored by the manufacturer and nhtsa. I’m sure this has led to fatalities, but how would we know if the people are dead?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473283July 11, 2022
FUEL/PROPULSION SYSTEM
Fuel sensor failure - fuel gauge no longer operational and check engine light on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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