Ram 1500 Complaints

11,877 consumer complaints on file.

#11478459August 9, 2022
POWER TRAIN
Service shifter message locks the vehicle in park. This can be life threatening if in a remote area or other area when a movement of the vehicle is required for safety
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478221August 8, 2022
ENGINE
Dodge ram engine under <100,000 miles has broke down. Dodge does not want to repair the engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478232August 8, 2022
FUEL SYSTEM, DIESEL
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478018August 7, 2022
ELECTRICAL SYSTEM
I am having problems with my 2018 Ram 1500 Uconnect system. With no input from me it asks if I want to reset the time and also gives me a message of function is not available while driving. When the Uconnect is doing this, all other functions (climate, navigation, radio, etc) are not available. Doing some research, I found this is a very common problem with Uconnect due the screen delaminating, yet Dodge is doing nothing to fix the problem except charging owners for testing and replacing. Doing some further research, I found where Dodge has issued a service bulletin (S2108000130) addressing the delamination issue but does not give a clear direction to the dealerships to fix the problem. Why this was going on, the dealership I purchased the vehicle contacted me. When I explained the problems I was having, there response was to trade the vehicle in. Instead of helping fix the problem, they wanted me to buy another vehicle. After locating the service bulletin, I took my vehicle to another dealer. They refused to even look at the vehicle and wanted to run a system test on it. I explained that you could actually see the delamination and a test would not be needed due to this. They also refused to look at the service bulletin I had located. Since this is a known issue with the Uconnect, a service bulletin being issued and class action lawsuits being filed on this matter in other states, I want my Uconnect replaced at no charge. My vehicle has under 49,000 miles on it at this time and I should not be having this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478033August 7, 2022
ELECTRICAL SYSTEM
I have a 2016 ram 1500 big Ha and the other day that ignition switch went bad on the truck and I’m in New Jersey and I took it to my dealer and they said they can’t get any of the parts for about a month because no dealerships in New Jersey know dealerships on the East Coast or the West Coast have any of these parts the ignition switch that they have all trucks in the same year as me For the same problem and they can’t get the part till next month or two months they have to order it it’s on back order the park the only place that has the part is Clovis Mexico and they only had seven left in stock but if you look into the 2016 ram there’s no recalls on this On the ignition switch in the 2017 ram there is a recall on it and on a 2015 ram there is a recall on the for the ignition switch another 2016 why
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477941August 6, 2022
UNKNOWN OR OTHER
The Uconnect 8.4 inch radio is delaminating causing uncommanded inputs into the vehicles climate, sound system, and phone access. The vehicle changing music and climate is distracting, but the commands in phone access are extremely distracting and could cause safety issues to others. This is also a very common issue according to others and although some have received a FCA goodwill warranty I was not able to. The goodwill warranty tells me Chrysler and Uconnect know this is a common issue that needs to be corrected. Also, Chryslers fix is to replace the radio when the glue between the digitizer (touch screen) and main unit melts despite the main unit not being the cause of the defect. So charging people $1,000 dollars for a new unit is a bandaid issue as the unit will just delaminate again. This issue needs a more effective solution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477898August 6, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
Brake assist does not work properly. Lane assist does not work. Car may stop for no reason or not stop at all. Car looses control under lane assist
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477757August 5, 2022
SERVICE BRAKES, ENGINE, UNKNOWN OR OTHER
I was driving in my neighborhood and slowed down to take a curve. Going no more than 20mph the truck stalls and starts beeping. The 'drive' light indicator started flashing and the dash had a message to shift into 'P'. It then shifted itself into neutral. I had to stop immediately and put it in park and turned it off. When I turned it back on it was fine. Dealership could not duplicate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477588August 4, 2022
STEERING
Electronic Power Steering Failure My wife was driving on 70 miles per hour on the interstate when all of a sudden the red EPS light came on the dash and caused her to struggle to drive and run off the road. An automotive mechanic confirmed the EPS system needs to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477654August 4, 2022
FUEL/PROPULSION SYSTEM
Loss of power. Unable to get vehicle to highway speed. Loss of fuel economy. I looked at FCA and NHTSA sites and see a fuel pump recall for my vehicle issued in June. Called local dealer Fury motors in Stillwater, MN where I am currently and was told by service dept that there won't be anything FCA will do before 1st qtr of 2023. I am stranded here with a disabled vehicle. I live in Colorado.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477560August 4, 2022
POWER TRAIN, ENGINE, ELECTRICAL SYSTEM
This vehicle has an issue where it will stall. While making a right hand turn about 5 to 8 miles an hour onto a side street near my home the vehicle just shut off and rolled to a stop. It put itself in park and the auto e-brake engaged. At that point the dash info center said to shift into park and release the emergency brake. It started up and I was able to continue. I have also noticed that sometimes during a turn the truck almost stalled but recovered, You could see the rpms drop down to almost 0 but it recovered on its own. This has happened a few times. It is just not safe. 62k for an unsafe truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477330August 3, 2022
FUEL SYSTEM, DIESEL
The contact owns a 2017 RAM 1500. The contact stated while driving 45 MPH, the vehicle began to decelerate speed. The contact stated that the service electronic throttle control warning light was illuminated. The contact was able to park at a nearby parking lot. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the fuel injector to be replaced. The vehicle was repaired but continued to experience the failure. The VIN was associated with 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The manufacturer had not been informed of the failure. The failure mileage was approximately 102,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477385August 3, 2022
STEERING
The contact owns a 2019 Ram 1500. The contact stated while driving at speeds below 35 MPH, the power steering malfunctioned and the steering wheel became difficult to turn in either direction. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure but no assistance was offered. The approximate failure mileage was 46,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477110August 2, 2022
UNKNOWN OR OTHER
My radio began changing channels, volume, settings and controls. The radio began making phone calls. The air conditioning and heat would increase and decrease on it's own. Very scary driving down the road and volume of the radio would increase without warning and could not be turned down.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477197August 2, 2022
FUEL SYSTEM, DIESEL
The contact owns a 2015 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle was no longer operable and was taken to the dealer. The was not repaired. The failure mileage was unknown. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476955August 1, 2022
ENGINE
While driving on the interstate, towing a 17' ultralight camping trailer, the vehicle made a very loud "BANG" noise from under the hood and immediately decelerated to a much lower speed (~20MPH). I was able to maintain control and guide the truck to the shoulder as traffic was light. Upon opening the hood the large turbo inter-cooler hose had separated the black rubber section from the steel coupling in the front-drivers side area of the engine. The hose clamps had apparently failed. Upon reconnecting the hose to the coupling with the clamps I attempted to restart the engine and proceed. The engine started, but had a check-engine indicator. As soon as I put the truck into gear and tried to accelerate the bang noise happened again and the hose disconnected. I called a tow truck and was towed to the nearest town with a Ram dealer (30+ miles). The dealer was able to diagnose and verify the issue and also locate and replace the entire turbo inter-cooler hose and reset the check-engine indicator resolving the "limp-mode" state. The Ram service center kept the old part but provided a detailed invoice representing the failure. If the interstate was busier (it was Sunday afternoon) the situation could have been very much worse as the deceleration was immediate and other cars could have collided with the slowing truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476824August 1, 2022
STEERING
As I was driving my steering wheel jersey and my dash light indicator show a red steering wheel with an exclamation point next to it. As I continued to drive my steering wheel was very stiff. I noticed that I have no power steering.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476962August 1, 2022
ENGINE AND ENGINE COOLING, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2021 Ram 1500. The contact stated that while driving or making a turn, the vehicle stalled. The contact had to shift into neutral(N) or park(P) and restart the vehicle. Additionally, while driving, the parking brake engaged without warning. The contact had to manually release the parking brake. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476834August 1, 2022
STRUCTURE:BODY, UNKNOWN OR OTHER
Sunroof exploded when driving on highway. Safety was put at risk with glass and being startled when driving. Contacted dealer and also FCA, pending contact back. No prior signs that glass was pending failure. Glass blew outwards from the roof.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476807July 31, 2022
STRUCTURE:BODY, VISIBILITY/WIPER
Known manufacturer defect in rear sliding window plastic frame that cracks and allows water to enter into the rear cab of the truck. This leads to wet seats, headliner and carpet. If undetected or not corrected this could lead to mold growing behind the rear seats. This also is causing rust on the bolts that hold the rear seat in place. It also affects the various electronic controls that reside behind the rear seat. If those controls short out and sizable the truck while it is traveling down the highway this could lead to a fatality. The FCA is NOT repairing is issue after the 3 year/36,000 mile warranty or if the vehicle was purchased (and registered in Canada and then resold in the US).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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