Ram 1500 Complaints

11,877 consumer complaints on file.

#11479582August 16, 2022
ELECTRICAL SYSTEM, VISIBILITY/WIPER
3 things. 1 gas pedal light pressure causes the engine to rev up to 1000 rpm then back to 750 on flat surface speed goes from 4 mph to 14 mph. 2 ac issue when on floor or vents when it is raining or sun is not beaming on windshield it fogs up like defrost is on cold when not in defrost mode, causes visibility issue. 3 power mirror doesn't open or doesn't lock in position causing mirror to fold back in.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479639August 16, 2022
STEERING
The contact owns a 2019 Ram 1500. The contact stated while driving at 45-60 MPH, the steering warning light was illuminated. The contact did not experience any mechanical failures and continued driving. However, the failure reoccurred and the steering wheel lost power steering intermittently while driving the next day. The vehicle was taken to the dealer where it was diagnosed that the rack and pinion needed to be replaced. The manufacturer was notified of the failure and informed the contact the vehicle could not be repaired under NHTSA Campaign Number: 19V812000 (Steering) as the VIN was not included. The vehicle was not repaired. The failure mileage was approximately 40,010.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479642August 16, 2022
ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL
The contact owns a 2016 Ram 1500 The contact stated that while driving the vehicle stalled. The engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 22V-406000 (Fuel System, Diesel). However, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 200,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479193August 14, 2022
ENGINE, POWER TRAIN
I was driving on interstate and my vehicle was running fine. Without any warning, my check engine light came on and "Service ETC" flashed. Vehicle went into limp mode and would not go over 10 miles an hour. Had it towed to dealer, a gasket on the EGR was bad, had been leaking oil into my turbo for "quite some time" according to the dodge dealership. My turbo was blown and manifold melted. This is a diesel and I only had 108,000 miles on it. Always have done the maintenance. The cost of the repair was $11,971.62. There is no reason why this vehicle should have been fine one second and have a catastrophic failure the next. I am aware of the class action lawsuit for models up to 2016 and my truck is a 2017. I believe that this is the same problem. It was 10:00 pm when this happened on the highway. I am very fortunate that I was able to get off of the highway and not be involved in a serious accident at night.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479203August 14, 2022
STEERING
POWER STEERING FAILS COMPLEATLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479260August 14, 2022
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
While pulling onto a busy roadway the engine of my 2022 Ram 1500 with e-torque shut off and the emergency brake applied itself at about 10mph. This was accompanied by a check engine light and low battery voltage light. After the sudden stop I was almost rear ended by another truck on the road behind me. Seems to be a known issue with these trucks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479218August 14, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Back up camera will freeze and stop working. A loud tone will also sound and come through the speakers which will not stop until you turn the truck off and restart it. It is very distracting and unless you are in a safe place to do so can cause a hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479217August 14, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, BACK OVER PREVENTION: WARNINGS
The vehicle will slam on the breaks if I am backing into a parking spot with any sort of vegetation. This happens way before I am anywhere close to being completely in the space. This could easily cause an accident and I have come very close multiple times. I have had to shut it off and the feature is unusable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479216August 14, 2022
VISIBILITY/WIPER
Windshield will fog up when a/c is running. I am unable to clear it without opening the windows for sometime or using the windshield wipers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479127August 13, 2022
SUSPENSION
The sway bar bushings failed under 36000 miles. I had been hearing a clunk since 25000k, and it was only diagnosed at 35000 miles. The issue started in Feb 2022, fixed in July 2022 under warranty. Initially looked at by Lindsay CDJR in Manassas VA. Second look by Farrish CDJR in Fairfax. June 2022. Repaired by Lindsay CDJR in Manassas VA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479131August 13, 2022
ENGINE
While driving on the Garden State Pkwy in New Jersey I had a sudden braking event for traffic. After resuming highway speed the engine shut off and the dashboard lit up with warning lights. I coasted towards a narrow right lane shoulder and came to a stop. I was towing a tandem axle U-Haul trailer. The vehicle came to a stop and was blocking almost half of the right traffic lane. I had to be towed off the parkway. The Ram / Dodge dealership said a Tone Ring mounted between the engine and transmission failed causing the engine to suddenly stop. This resulted in a $210 tow and a $3400 repair bill. Research in this failure shows that FCI is aware of the problem and could possibly prevent the engine shutdown and hazards that followed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478999August 12, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2016 Ram 1500. The contact stated while driving at 35 MPH, the vehicle stalled. An unknown warning message was displayed on the instrument panel. The vehicle failed to restart after several attempts and was towed to the dealer where it was diagnosed that the vehicle fuel system had failed. The vehicle was repaired. However, the failure persisted. The dealer then informed the contact that the crankshaft position sensor tone wheel was defective. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling). The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not included in the recall. The vehicle was repaired. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479000August 12, 2022
POWER TRAIN
The transmission in this vehicle will stick into 3rd gear. I have to pull off the road. Turn it off and then it shifts. Going into 4th gear is lunges and at times I can fell it slip then engine light comes on. Also if I’m sitting idle and put it into reverse it lunges backwards or dosnt engage at all. I turn it off and turn it back on and reverse works. I have noticed on freeway driving it will suddenly downshift and I smell a burning coming through the vents. Dodge has opened a case and I was advised when it was diagnosed that it has Premature 4th gear failure and it would need a updated transmission. I was also advised by the dealership that this is becoming common problem in the 2021 ram with the v6 motor and dodge delivery vans which they had about 15-20 vehicles at this dealership and I was advised it would take 3-4 months before repairs could be completed with the trans work they had. I called other dealerships and they advised the same time frame. Dodge has opened a case on my vehicle and for the past 2 months I have gotten the run around. I was advised by Clarice 3 weeks ago they were going to contact the dealership to order the transmission. I called for a update and was advised no parts were ordered and I would have to bring it in again and leave it until they got to it and they will not give me a loaner to drive. This is become a serious safety issue. If this transmission overheats or fails it could catch on fire or cause a serious accident please help in this matter. It only has 19000 miles on it and Dodge seems like they don’t want to help
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478732August 11, 2022
ENGINE, POWER TRAIN
The magnetic material on the tone wheel delaminated causing the engine to stall and not restart. Incident was on the curve of a busy mountain road. The failed part was kept by dealer Jacky Jones Ram in Hayesville, NC. There were no prior warnings to the failure. This same failure is described in recall 20V-475 but my vehicle VIN is not included. There are several other occurrences in online forums of the same problem occuring on vehicles that are also outside of the recall VINs. The recall should be expanded to also include at least the vehicles that actually have the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478868August 11, 2022
POWER TRAIN
The contact owns a 2019 Ram 1500. The contact stated while making a left turn, the warning message illuminated on the instrument panel stating to " Place vehicle in Park and place it back into Driver" and placed itself into neutral. The contact shifted the vehicle to park and shifted it back to the drive position and the vehicle operated normally. The vehicle was taken to the dealer for diagnosis, and they replaced the shifter assembly, but the failure persisted. The vehicle was taken back to the dealer, and they stated that PCM and TCM were updated, but the failure reoccurred. The manufacturer was not contacted. The failure mileage was 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478725August 11, 2022
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: ASSIST
Car has been at dealer for weeks , they can not fix .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478638August 10, 2022
ENGINE
I have flawlessly taken care of my Ram truck. My check engine light came on P0303, cylinder 3 misfire. I had to replace the camshaft and lifters on both sides of the engine due to a continuing design flaw in the Hemi engine. This is a well known issue and it should be addressed by the government.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478695August 10, 2022
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
While traveling at highway speeds on a narrow parkway with minimal shoulders, the vehicle without warning or noise shut down, almost causing a major accident and I wouldn't have been able to get to the shoulder if I wasn't in the right lane. The shoulder barely had room for my truck putting myself and other vehicles at risk. There was ABSOLUTELY no warning that my car was going to completely shut down, no lights illuminated on my dash until i was on the grass and the engine was dead. The dealership confirms the exact issue was a failure of the Magnetic tone wheel that has a NHTSA Recall# 20V-475, that is an identical symptom and diagnosis to my exact issue. The dealership Meadowlands of Carmel (845)225-8468 [XXX] in the service department quoted me $1,600.00 plus tax to replace the magnetic tone wheel. I am also a government employee and I am unable to get to work. My engine type and year (2016) is identical to this recall stated above (20V-475), but for some reason that no one at RAM Customer Service or the RAM Recall Department can identify why my VIN number is excluded from a recall that my VIN is clearly a part of. I had ZERO symptoms, warnings before I could have been potentially killed. My kids were thankfully not in the car with me. I feel this is well within the spectrum of my VIN number qualifying to participate in this recall coverage, as well as other RAMS who may not even be aware of this without doing their own research of the circumstances and symptoms. I feel incredibly lucky to be alive and I follow my maintenance as recommended to a tee. Please feel free to go to Meadowlands in Carmel, NY: 1952 US-6 Carmel, NY 10512. Please see recall I am referring to: https://static.nhtsa.gov/odi/rcl/2020/RCLRPT-20V475-5815.PDF Time is of the essence for me and if i can be of any help please do not hesitate to call me at [XXX]. Thank You, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478356August 9, 2022
STEERING
The contact owns a 2013 Ram 1500. The contact stated while driving approximately 35 MPH, the steering wheel jerked and the vehicle lost power steering functionality. The contact stated that the power steering assist warning light was illuminated. The contact used extra effort to steer the vehicle safely to the side of the roadway. The vehicle was then towed to an independent mechanic to be diagnosed. The contact was informed that the rack and pinion and steering gear needed to be replaced. The vehicle was not repaired. The independent mechanic researched and related the failure to NHTSA Campaign Number: 19E077000 (Steering). The manufacturer had not been informed of the failure. The failure mileage was approximately 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478452August 9, 2022
ENGINE
My Engine light turned on and vehicle kept overheating. Coolant levels we’re getting very high. Coolant was not cycling through the engine properly & needs new head gasket. The dealership I took it too said they have 5 other trucks with the same issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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