Ram 1500 Complaints

11,877 consumer complaints on file.

#11480685August 23, 2022
ELECTRICAL SYSTEM, SERVICE BRAKES
The contact owns a 2022 Ram 1500. The contact stated that immediately after leaving a stop light and making a left turn into a blind corner, the vehicle suddenly lost motive power and activated the braking system causing the vehicle to abruptly stop in an intersection. During the failure an approaching vehicle had to swerve to avoid a collision with the vehicle. The cause of the failure was not determined. The manufacturer and local dealer were notified of the failure. The VIN was not available. The failure mileage was 1,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480677August 23, 2022
FUEL/PROPULSION SYSTEM
On 8/13 while driving at low speed through a residential neighborhood my 2021 RAM 1500 suddenly display a warning message and switched from drive into park while the vehicle was still moving. Wheels and steering locked causing me to loose control of the vehicle while it proceeded to skip until it came to a stop in the middle of the road. Luckily I did not hit anything or anyone. Would not restart and had to have it towed to local RAM dealer (J-Star Anaheim CA). They diagnosed a failed fuel pump which resulted in metal in the fuel system, but could not explain why transmission went from drive to park while vehicle was moving. If this failure had occurred while driving at freeway speed the results would have been catastrophic. Vehicle is still at J-Star being repaired. I am fearful of using it even after the fuel system is fixed. Need a software fix that prevents the transmission from switching into park while vehicle is moving. Vehicle needs to allow the operator to maneuver to side of road in the event of a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480514August 22, 2022
ELECTRICAL SYSTEM
Driving down the interstate in the rain and the infotainment center starts randomly turning on and off the climate, turning off and on the heat/cool seats, turning on the backup camera, changing the stations, and just randomly changing settings. Truck is beeping alerts and very dangerous in the rain. It cannot be interrupted, this continued the whole 2 hour drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480500August 22, 2022
ENGINE
While driving the vehicle multiple times the engine has completely shut off and had zero power. The most recent time was traveling down the freeway at the speed limit and the vehicle shut off and lost all power steering.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480414August 21, 2022
ELECTRICAL SYSTEM, ENGINE, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
My 2014 ram 1500 went to the dealership for recalls and a wheel alignment, ecm failed to recognize new software updat and will not start, new chrysler ecm installed and truck still wont accept new software so will not start. Previous experience of a bad tipm insisted on various lights coming on tachometer display, cruise control shutting off at various speeds, engine shutting down and turning off on highway at cruising or passing speeds, had new integrated tipm installed and new Altenator, resoled issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480462August 21, 2022
UNKNOWN OR OTHER
Sunroof EXPLODED/SHATTERED while I was driving. Caused me to run off the roadway to the right shoulder and almost collided into a Electric Pole.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480301August 20, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL
I filed a complaint on 7/4/2022, complaint number 11472254. Since then, I have done some research and found out that there have been MANY FAILURES OF THE ABS MODUALS on RAM trucks. I have attempted to buy a new one, but there are none. I called dealerships around the United States, and many have some in stock but can't sell them (won't sell them). And if I try and order from a local dealership, the part has a 6-month lead time. I have asked why the has not been a recall and I have been told it's not a safety issue and that traction control is a nice to have option. While looking at a new dodge Ram, I noticed that traction control and antilock brakes are listed under SAFETY (please see attached). If this is a SAFETY issue, why hasn't there been a RECALL issued?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480099August 19, 2022
STEERING
I had drove to a job the truck drove fine probably 10 miles. I went to leave the job after about an hour and half went to back out and I couldn’t turn my steering wheel. The service power steering light came on I proceeded to drive because me and my 3 year old had no other way of getting back home so I had to struggle to turn some three of four times about ten miles to park it in my garage. I haven’t been able to dive it to get it fixed because I am not able to drive it far to get it serviced. I have checked the fuse and it is good and everything I read says it has to do with the power steering module.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480172August 19, 2022
FUEL/PROPULSION SYSTEM
After filling up the gas tank one morning, I was driving along the highway when suddenly there was a ding on the dashboard message saying there was a fuel sensor fail the fuel gauge indicated that I had absolutely no fuel and the miles remaining said zero it did this several times resetting itself and doing it again and it's still doing it 3 months later
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480185August 19, 2022
STEERING
Steering warning light came on and very hard to turn any direction
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480285August 19, 2022
STEERING
Power Steering went out,looked for recall 2017 Ram 1500 Bighorn.Light came on and once it cooled down worked fine again.Five months down the road done it again and NO POWER STEERING AT ALL,no warranty nothing pay out of pocket.Called dealer to order part been almost 4 months and still no part,fixing to call Dodge themselfs and find out what the deal is.Making payments on a truck with 66,000 miles on it and no part to fix it it’s asham.Dodge needs to get it together,instead of making new fast cars to sell,need to keep the customers safe first.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480009August 18, 2022
STEERING
While driving in the second largest city in my state, the electric power steering went out without a warning almost causing an accident because steering the vehicle while in a turn became so difficult I had to use both hands to force the to make the turn needed. Once I was able to get off of the road then the warning light to service the power steering came on. After investigating the issue, I see thousands of others have had the same problem .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480077August 18, 2022
STEERING
There is intermittent power steering loss. My truck is not part of the recall to replace the EPS for recall S19.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479927August 18, 2022
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
The entertainment system in the truck suddenly started playing at maximum volume and the volume control could not reduce the extremely loud sound (using either the steering wheel mounted controls, or on dash controls). This caused a temporary major distraction as I quickly tried to reduce the painfully loud sound while on the Interstate highway. Using the settings section in the system menus could not solve the problem (but the mute button worked). I had to find a highway rest area and the only solution to the either off or maximum volume of the system was to disconnect the negative wire on the truck battery to get the system to hard reboot. The system reset after disconnecting the battery and the problem did not re-occur. Looking online I see that some other drivers have encountered the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479933August 18, 2022
STEERING
When driving the Power Steering Failure warning comes on and you have to fight the wheel to steer the truck. Sometimes you can turn the vehicle off and then start it again and the warning will go off and steering is back to normal. Unpredictable as to when it is going to happen. Happened 4 times and ended up having it towed to the dealership for diagnostics. I called FCA on 8-18-2022 and they said there was a recall on 2013-2019 Ram 1500 trucks (Recall VB9) but that my vehicle was not identified as being a part of that recall. Luckily I was able to stop vehicle before an accident happened and before anyone was hurt.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479939August 18, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION, VISIBILITY
The contact owns a 2017 Ram 1500. The contact stated while reversing she felt the vehicle jerk with a loud sound coming from the vehicle causing the vehicle to come to a complete stop. The dealer was contacted, and an appointment was set to diagnose the vehicle. On another occasion, the vehicle was getting detailed and it was noticed that the rear window was leaking and had white mold. The vehicle was taking to the dealer who stated that no failure was found. The manufacturer was not contacted. The failure mileage was 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479738August 17, 2022
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
Turning onto a main hwy, vehicle would not move forward. Response time for throttle was more than 5 seconds. Car behind me had to slam on their brakes on order to not hit me. Vehicle is continually having throttle response issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479771August 17, 2022
STEERING
The contact's son owns a 2019 Ram 1500. The contact stated that while his son was driving at an undisclosed speed, the power steering assist failed. The vehicle was taken to an unknown dealer, and the dealer informed the contact's son that he needed to pay out of pocket for the diagnostic test. The vehicle was then taken to an independent mechanic who related the failure to NHTSA Campaign Number: 19V812000 (Steering) however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479877August 17, 2022
STEERING, SUSPENSION, ELECTRICAL SYSTEM
The truck lost steering power and I was able to stop without wrecking but I have no control of the steering at all
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479490August 16, 2022
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
There is an open recall for certain vin#'s 20v-475 that happened to my vehicle and according to message boards a lot of other vehicles that have the failure of the tone wheel to the exact way the recall is listed but for some reason the vin does't fall under the recall. My vehicle had a complete shut down without warning or noises while driving at highway speeds on a windy narrow parkway with minimal shoulder. If I wasn't driving in the right lane at the time my situation could've been even more dangerous than it already was. I don't understand how a part that that is used in all ecodiesel engines from 2014-2018 and has a known failure is supposedly only affecting a small percentage of engines when they all have the same part. I have searched message board after message board and have found a lot of listings of this part failure all on vin's that for some reason aren't on the recall. As a SAFETY precaution letters should've went out to all ecodiesel vehicles within those years to at least alert drivers theres a potential for this failure. If it wasn't for the fuel pump recall that they do not have a fix for, I wouldn't have been as aware of m vehicle possibly shutting down without warning. Again I think as a SAFETY precaution letters should be sent to all ecodiesel owners alerting them of this possible engine failure that could endanger their lives and open an investigation to see why a part used in all of the vehicles only affects certain ones when it is obviously failing in all ecodiesel engines.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ram 1500